There's no such thing as free ... not even two day shipping from Amazon. Today we're discussing a consumer norm we very often forget has environmental and supply chain impacts: free shipping and free returns. We discuss the immediate emissions and packaging waste, of course, but also textile waste - where do our return things truly go?

Resources:

TEDTalk by Arana Mehta, "Where do your online returns go?"

Why ‘free’ shipping isn’t free (CNBC)

Why your online returns may end up in landfill—and what can be done to fix it (Fast Company)

The unsustainable cost of free returns (Vogue Business)

Why fashion brands destroy billions’ worth of their own merchandise every year (Vox)

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