eCommerce Explained

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Best Episodes of eCommerce Explained

I had the privilege of sitting down with some of South Africa's leading experts to unpack the POPI Act and what it means for online sellers in South Africa. The deadline is approaching and we all need to make changes to ensure we aren't breakin
I had the privilege of sitting down with some of South Africa's leading experts to unpack the POPI Act and what it means for online sellers in South Africa. The deadline is approaching and we all need to make changes to ensure we aren't breakin
Managing your stock & dispatching parcels takes up a considerable amount of your time and efforts... But what if you could take all of that admin off your hands and outsource it to a warehouse that specialises in warehousing and stock control f
As a website owner, you have so many things to get done so it's hard to know where to best focus your attention to bring about more sales. But the right action for you right now depends on where your website is and where your business is. In th
To be honest, I am shocked at how many website owners are leaving out such an important piece of info that their customers need to be able to make an order. If you're selling online you might be making this mistake and it WILL be causing you to
If you are hesitating to start your business because you feel that you need more time or money then you absolutely NEED to hear the inspiring story of Zamani Shezi. He's a professional truck driver who used to hustle for extra money by selling
If you're a member of the Insaka eCommerce Community then you've probably had some help from Annelize Moodley as she's always in the group offering advice and helping where she can. Just like many other community members, Annelize has been buil
Warrick is joined by social media marketing expert Anina Heyns and they dive into the importance of database building and email marketing. Expect to get a full understanding of why database building is your golden ticket to eCommerce success an
In this weeks episode, we dive into the interview between Warrick and BizCommunity where Warrick was asked to explain what led to the launch of Insaka, the ways Covid-19 has caused businesses to pivot offerings, why smaller businesses can capit
There are some strict rules which SA online sellers need to adhere to before the upcoming deadline. To uncover what we need to do I've interviewed legal expert Kyle Torrington from hellocontract.co.zaHe explains exactly what eCommerce sellers n
You've identified suppliers whose products you want to sell but they aren't taking you seriously. They're not excited for you to be selling their products or maybe they aren't even responding to you at all! How are you supposed to have a succes
There are endless reviews and comparisons online but I wanted to cut through the clutter and narrow down my Top 5 considerations when deciding which platform is right for you. In truth one is not better than the other BUT one is better suited t
I was recently asked for the quickest way to start making sales online and although I'm not here to tell you that you can make a million dollars online overnight, I did want to give you my quickest steps to getting online and getting to your fi
The world is shifting it's changing right now and opportunities that have never existed before are  opening up but the problem is that most people aren't even recognizing it and everyone just  keeps following the same old path and where it star
The Africa Free Trade Agreement may not sound like the normal topic that you'll hear on my podcast but if you're selling online then this is something that you really want to pay attention to as it creates 2 massive opportunities for us. Opport
This is an episode with a twist - here I am the one being interviewed by my friend Jandre de Beer for his podcast called The Marketing Fix Podcast. Jandre is the founder of V8 Media, which is a leading digital marketing agency in Johannesburg,
If you're thinking of selling to customers outside of SA then your biggest challenges are going to be them seeing pricing in ZAR, high delivery costs for the customer and how to price your products for these customers. In this episode, you'll f
Duncan Colville from TDMC joins Warrick as they go through the key lessons and experiences from BFCM 2020 with the goal of figuring out what we can collectively learn so that we get even more sales in 2021.
Managing customer returns is an unavoidable part of eCommerce and this can either be managed poorly whereby customers have bad experiences and never shop with you again or this can be proactively managed in a professional manner where the custo
After winning the top eCommerce award in 2015 for Customer Support I've shared how offering great customer support shouldn't just be something that you do because you must or because it feels good but rather that this should be a strategic focu
South African online shoppers expect free delivery to be offered on your website for orders over a certain value. But how do you work out the right value to use?I've seen many online stores offering free shipping at points where I'm certain the
Delivery via pick up point and lockers has been a growing trend across the US and Europe and it's now becoming a great opportunity for SA online sellers to start focusing on using lockers to offer better customer service and as a way to signifi
Online sellers often do everything right but end up with an unhappy customer because of a late or damaged delivery. It's important to know how to package the parcel correctly and how to work with the couriers to ensure deliveries which are quic
Magriet is a social media expert who breaks social media down to the basics about how to structure your content to engage with the right audience, how often to post and how to keep the big picture in mind when creating content.  To join the Soc
The POPI Act came into effect recently and we only have a short while to ensure that we are compliant. This affects everyone selling online and in this info-packed podcast episode we have the opportunity to learn about the POPI Act from Heidi B
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