#003: 'Buiten winnen is binnen beginnen' voor excellente customer engagement. Met Robbert Bouman
Released Tuesday, 20th April 2021
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#003: 'Buiten winnen is binnen beginnen' voor excellente customer engagement. Met Robbert Bouman
#003: 'Buiten winnen is binnen beginnen' voor excellente customer engagement. Met Robbert Bouman
Tuesday, 20th April 2021
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Robbert Bouman, Oprichter van Zummit Solutions deelt zijn visie op customer engagement en vertelt over hoe zij een slim geitje inzetten voor 24/7 ondersteuning. Echter, excellente service begint binnen: beter luisteren en je klant onderdeel maken van o.a. productontwikkeling, onboarding en meer.
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