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Newest SSDi Team Member, Paul Brown, & The Legacy of His Families 4th Generation Company W.A Brown & Son, INC.

Newest SSDi Team Member, Paul Brown, & The Legacy of His Families 4th Generation Company W.A Brown & Son, INC.

Released Tuesday, 18th January 2022
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Newest SSDi Team Member, Paul Brown, & The Legacy of His Families 4th Generation Company W.A Brown & Son, INC.

Newest SSDi Team Member, Paul Brown, & The Legacy of His Families 4th Generation Company W.A Brown & Son, INC.

Newest SSDi Team Member, Paul Brown, & The Legacy of His Families 4th Generation Company W.A Brown & Son, INC.

Newest SSDi Team Member, Paul Brown, & The Legacy of His Families 4th Generation Company W.A Brown & Son, INC.

Tuesday, 18th January 2022
Good episode? Give it some love!
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Then, after giving a brief history of W. A. Brown and how they eventually became associated with SSDi, Paul expresses excitement at the potential for future growth and innovation that typically comes with a small and flexible team like ours.

Paul goes on to speak on his keys to success as a salesman and decades-long business owner, which include empathy, service, curiosity, and creativity.

Topics Discussed: 

  • 00:38 An introduction to Paul Brown
  • 02:33 About W. A. Brown & Son, INC.
  • 06:40 How SSDi came to improve upon the brown box
  • 11:25 SSDi’s curious and service-oriented culture towards its employees and customers
  • 14:46 Paul’s background in the industry
  • 21:46 Having SSDi’s system put into a competitor’s box
  • 23:55 Innovation through curiosity
  • 28:15 Inspiring creativity
  • 32:46 Why Paul transitioned from walk-in coolers into electrical panels

Connect with SSDi:

Key Quotes by Paul:

  • The biggest benefit I see is being affiliated with a small organization at this point in time that actually listens to ideas and has an interest not only in how improvements can be made, but in their employees’ well-being.
  • Customers pay the bills. Employees are the biggest asset you’re ever going to have.
  • There’s no reason to recreate the wheel if somebody has a product that you can make better.
  • The money is not made in the back room. And the money is not typically fully made out at the dispensers. It is made inside the store.
  • Creativity is brought about by going out and being hands-on with the product and the people.
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