In this episode, Ashley provides insights around how people leaders and people initiatives can actually have an effect on the end experience your customers have, ultimately impacting your bottom line. Ashley talks about the balance people leaders need to have in leveraging broad trends and people analytics to inform strategy, with the value in creating individualized experiences for each person within your company. Lastly, Ashley touches on the role people leaders have in helping employees find their "purpose" and "meaning" in their work - and how that can be an incredibly powerful mechanism in driving engagement and overall culture.