This episode covers the basic principles of CRM (Customer Relationship Management) software system. Why companies need CRM systems. What information you can store, how you can use a CRM on your daily basis in the most efficient ways as well as improving your customer service. Get smarter and enjoy the learning process.
Youtube: https://www.youtube.com/channel/UCuqEhrBq37YNhZDVK3FdQpg
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