In this episode of the EY Tech Connect podcast, we explore the pressing challenges that the telecommunications sector is currently tackling. Some of the critical topics covered are: effective management of data security and privacy requirements, the ever-growing importance of relevant talent acquisition and upskilling amid rapid technological advancements, and the absolute necessity to respond to consumers' demands efficiently while being cost conscious. A walkthrough of the EY organization’s annual report on the top 10 risks in telecommunications uncovers the industry's current concerns, from underestimated changing imperatives and privacy to the need for new talent acquisition strategies to match the pace of technology developments. Emerging challenges like the sustainability agenda and harnessing the potential of new business models also take center stage in the discussions. Beyond merely identifying the risks, the conversation provides insightful strategies to mitigate them and highlights potential opportunities they might unlock. Wrapping up this insightful episode, we discuss upcoming trends and steps the industry needs to take to secure a profitable future.

Hear insights from:

• Adrian Baschnonga, EY Global Technology, Media & Entertainment and Telecommunications (TMT) Lead
• Tom Loozen, EY Global Telecommunications Leader
• Krista Walpole, Global Telecommunications BMC Leader

Key takeaway:

As telecom operators continue to navigate a complex and shifting global industry landscape, we examine the top 10 risks they face in 2024. Click below to review the EY rankings: https://www.ey.com/en_gl/insights/telecommunications/top-10-risks-for-telecommunications