F.A. Davis
Chapter 1: Communication and Patient Safety: Understanding the Connection
Chapter 2: The Patient-Safe Transformational Model of Communication
Chapter 3: Communicator Perceptions, Self-Concept, and Self-Esteem Within the Core of the Transformational Model
Chapter 4: Creating Common Meaning to Attain Transformational Outcomes
Chapter 5: Culture and Gender issues in Patient-Safe Communication
Chapter 6: Introduction to Nurse-Patient Relationships
Chapter 7: Patient Safety Risk Factors Affecting Communication Climates
Chapter 8: The Patient-Safe Communication Strategy of Touch
Chapter 9: The Patient-Safe Communication STrategy of Humor
Chapter 10: Nurse-Patient Relationships During Grief, Mourning, and Loss
Chapter 11: Patient-Safe Communication and Patient Education
Chapter 12: Patient Safety Communication Risk Factors in Nursing Work Systems
Chapter 13: Health-Care Team Collaborative Patient-Safe Communication Strategies
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