In the self-development classic “How to Win Friends and Influence People” by Dale Carnegie we learn a multitude of approaches to get the most out of our contacts with other people, be it in relationships, business interactions or other contexts. We discuss these approaches and focus on how they relate to your counterpart’s ego - what drives them in the short and the long run respectively. We also include some of the lessons for the digital age that were added in the updated edition that came out a few years ago.TIME STAMPS---------------------00:40 Brief intro HTWF&IP by Dale Carnegie1:35 Why is HTWF&IP relevant in Factor 2.9? Because Social interactions are important in several ways.2:40 How to Win Friends and Influence Poeple In the Digital Age3:10 Our important ego with its short term and long term wishes4:40 People often do not want to be challenged in their opinions6:25 Be careful with the other person's short term ego6:55 The three main themes of this discussion: respect the short term ego, finding the other person's why and creating value for their why7:40 Try to gauge the other person’s biochemical state8:55 Feel compassion with other people’s actions because they’re not in full control9:25 “To know all is to forgive all”10:00 Always try to leave people a bit better off than they were when you met them10:15 Don’t assign other people’s mistakes to their characteristics11:40 Try to take some pressure off the other person when they make mistakes12:20 Focus on the good aspects of the situation at hand13:15 Smile!13:50 Don’t criticize, argue, complain or condemn15:55 Keep your own ego in check - hard when stressed, so take a time-out18:00 Never use the phrase “You’re wrong!”18:25 You are basically never entirely right in the objective sense19:05 Is the thing you disagree about really worth getting upset about?20:10 Let the other person save face20:55 Admit to your own faults quickly21:15 Start with “yes”!22:15 Give the other person a fine reputation to live up to (appeal to their nobler motives)23:40 Finding the other person’s why by asking them questions24:55 Listen carefully and be fully present to understand the other person25:55 Incentivize the other person to find their meaning26:40 Try a challenge26:55 Use their why, put it to work27:35 Meet people and give them real facetime29:10 Be truly selfless and altruistic29:40 Remember other people’s names30:30 Give other people credit31:00 Praise and encourage31:25 Be grateful!31:50 Have skin in the game: commit!32:25 The Golden and the Silver Rules33:00 But don’t use too many principles in your interactions33:55 Most of this may seem evident...but we need to be reminded of it34:40 Remember - you must be genuine in your interactions35:20 Being genuinely positive is a two-edged sword36:20 Thanks & byeREFERENCES---------------------13:50 Ray Dalio: “Habits are the most powerful tool we have”.14:00 Book: The Power of Habit by Charles Duhigg16:20 Tony Robbins in Unshakeable: Take 90 seconds off and breathe36:35 Visit our new website at www.factor2point9.comCONTACT---------------Website: www.factor2point9.comE-mail: [email protected]: twitter.com/factor2_9Facebook: www.facebook.com/Factor2point9/Instagram: www.instagram.com/factor2.9/