Episode Transcript
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it but of what about it But. hey
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everyone it's fat mascara i'm just
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I'm Jen. It is Friday.
2:02
It is interview day and we are fresh
2:04
off of CES. That is the Consumer Electronics
2:06
Show. Unfortunately, I could not make it out
2:09
to Vegas. Jen, did you get to Vegas?
2:11
I went to Vegas once with you. I
2:13
feel like I'm good on Vegas for a little
2:15
while. I like to do my CES
2:17
journalism reporting post
2:19
facto. Calling up the people.
2:22
They're going out in the wave pool. Why
2:25
is all the things we did in Vegas and
2:27
all the things we did, that was my favorite
2:29
moment. It was this random wave pool at our
2:32
hotel. It was 107 degrees. Not
2:35
in the wave pool. It was outside.
2:39
My feet got burned. The bottom was my feet. When
2:41
I ran back to the chair. I just
2:43
feel like other people's highlights of Vegas are
2:45
probably like the shows, the fountains,
2:48
whatever. This wave
2:50
pool is great. I think they
2:52
were much more sorted. I didn't even get
2:54
into that. That's definitely not your my vibe. The
3:00
wave pool was the most amazing thing in Vegas for
3:02
me. Back to
3:05
CES. It was an
3:07
epic CES. It was a banner year
3:09
for beauty. We're going to talk all
3:11
about it. We've got
3:13
Guy Boulouse here to give us the
3:15
full scoop. He was like, this
3:18
was a moment for Guy. It
3:20
was. He'll give you
3:23
better. He's the global vice president
3:25
of L'Oreal's technology incubator. There's other parts to
3:27
his job and a new title. I'm going
3:29
to let him do that part of it
3:31
when we get into the interview. He has
3:33
a PhD in biomedical engineering. He's
3:36
at L'Oreal right now. Prior to that, he worked
3:38
in pharma. He'll tell you more about what he
3:40
does. But the group that he works
3:42
for at L'Oreal, they're responsible for things like the
3:44
smart brush that Caris Bost did. I
3:46
think we talked about that when Lancome had they
3:48
still have customized foundation services, like
3:51
the nugget of some of the technology and innovation
3:54
that is in beauty products that you and I
3:56
use every day comes from Jeeves Group at L'Oreal.
4:00
We're going to talk about that. We'll also
4:02
talk about CES. We'll also get
4:04
to know him a little bit better. So
4:06
yeah, let's go to the virtual studio, shall we?
4:08
Let's go. Geev.
4:15
Geev, Geev, Geev, your title is Global
4:19
Managing Director, augmented
4:22
colon, augmented beauty
4:24
and open innovation. Please, in
4:26
English this time, what does that mean? OK,
4:29
so it's every year that I'm at
4:31
L'Oreal, my title gets longer. So I
4:33
guess that's good. That's good.
4:35
Evolving, right? They like you.
4:37
I guess so. I don't know. But yes,
4:39
I run basically two teams today in L'Oreal.
4:41
I'll run the tech team, which is like
4:43
all this stuff around beauty tech and all
4:46
that. And now I've started running this what's
4:48
called open innovation team, which is all
4:50
the partnerships that we do in
4:52
R&D with everyone from microbiome to
4:54
longevity to all the kind
4:57
of startup relationships that we have in
4:59
investment. So that's what that long title
5:01
means, I think. That sounds really fun.
5:03
At least for today. OK. And
5:06
then probably in five years, it might be something
5:09
else. The more gray hair, the more on
5:11
the title, I think. He'll have like an AI
5:13
droid of himself by then to do the
5:15
extra stuff. Yes, exactly. Gen
5:17
AI drone. What's the newest part of your
5:19
title? What's the thing that they just added
5:21
on? They just added the open innovation. Because
5:24
I think for a long time, we were
5:26
doing tech. I started the tech team 13
5:28
years ago when beauty and tech had just
5:30
started. And I built everything
5:32
with outside. And so I
5:34
think at some point, my boss, who's the
5:37
deputy CEO of the company, was like, well,
5:39
you could do that for other parts of
5:41
R&D, too, where you're
5:43
kind of helping on the bio stuff and the biotech
5:45
stuff. So that just happened a year ago. I'm
5:48
really happy. It's great. So just to
5:50
give us a very visual example, because
5:52
this stuff does seem abstract, what's one of the
5:55
first things that you're working on, almost like a
5:57
caveman evolution, the swamp pond thing, and then the
5:59
person walking. walking up, right? Jen's
6:01
laughing at me, but you know what I'm talking about. You mean when
6:03
I first started 17 years ago? So you're
6:05
calling me a caveman. Okay. No, no, no. Your
6:07
work. Your work. Okay. I'm
6:11
just kidding. It's a joke. No, I am
6:13
a caveman actually. What's like one of
6:15
your first things that you've done and then what's one
6:18
of the most recent things? And we'll get into some
6:20
fun stuff you just debuted. Well, I
6:22
mean, I've been at the group 17 years, but then
6:24
I started the tech team 13 years ago.
6:26
And so I think the first big launch we had
6:28
was in 2014 when we launched Makeup Genius,
6:32
which was the first augmented
6:34
reality virtual makeup try on
6:36
on an app ever. And
6:39
at least real time. And that was 2014. So
6:41
that was 10 years ago. And then recently, just
6:46
a week ago, we unveiled our new hairdryer called
6:48
Air Light Pro. So 10 years
6:50
later, we brought to the market a
6:52
hardware device that hopefully is going to
6:55
do as well as Makeup Genius. Because
6:57
since Makeup Genius now, I think something
6:59
like 70% of the retailers in
7:02
the world have some type of makeup virtual try on.
7:05
So it's been a while. Makeup
7:07
Genius. I remember that event. I remember
7:09
that unveiling after work. And Jen, I
7:11
think you and I were there together
7:13
trying on lipsticks. Like that was
7:16
virtually trying on lipsticks, virtually trying
7:18
on lipsticks. Was it at your offices?
7:21
Yeah, we did something at our offices. This is
7:23
the first time that I met you, I think
7:25
yes, it was at the high floor. Exactly. We
7:27
had done. Yeah, I think Carol Hamilton was there.
7:29
Yeah, exactly. Yeah. That was a
7:31
really cool, very splashy, you could tell
7:34
that things were happening in the beauty
7:36
space. So very cool. So you just
7:38
mentioned the Air Light Pro, we're going
7:40
to get to that nitty gritty in
7:43
a bit. But that was debuted off
7:45
of CES, which is the consumer electronics
7:47
show. Right. So that's like for you,
7:49
probably like the beauty Oscars, right?
7:51
Yeah, I do beauty tech Oscars for sure.
7:54
For me, you're right. Because it's for you.
7:56
That's your point for me. Yes, it
7:58
was and I have to say this year with
8:00
a really special year because we had every
8:03
year they do this opening keynote at the
8:05
Consumer Electronics Show. Believe it or
8:07
not it's like the 57th year
8:09
of this show and a lot of
8:12
things were unveiled at that show like
8:14
the first VCR, the first Bluetooth, things
8:16
like that and every year they open
8:19
it up usually with a tech CEO
8:21
like Samsung or LG and this year
8:23
Niko Lajevo, our CEO opened
8:25
up. It was the first time ever a beauty
8:27
company opened CS. It was really cool. It was
8:30
like 200,000 people go there. It's like the biggest
8:33
things. It's like he says like the
8:36
Oscars for me and so he
8:38
did a one-hour keynote which was phenomenal. It
8:40
was almost like just seeing 10 years of
8:43
our work so we were so proud
8:45
to see him up there. So it was really cool.
8:47
That's fantastic. Well why do you think that this
8:49
was your year? Like why is beauty having such
8:51
a moment at CS? Well I
8:53
think you know when we started 10 years ago and
8:55
we went to CS there were like no beauty companies
8:57
at all there but it's
9:00
beauty is a really dynamic
9:02
industry where people are constantly
9:04
wanting new innovation. The changes
9:07
in society like when you look at
9:09
gender fluidity, gender neutrality, all the things
9:11
that are happening induce more and more
9:13
changes and quickly and how beauty evolves.
9:15
There's this kind of essentiality of beauty
9:17
that more and more has we believe
9:19
strongly about it and more and more
9:21
is coming into play and
9:23
tech has found its way to bring
9:26
some delightful magical experiences
9:28
in beauty. Our consumers have
9:31
an appetite to use tech and so for that
9:33
reason I think what was cool is the fact
9:35
that people see us as a real part of
9:37
the tribe at CS and I think it
9:39
took 10 years of a lot of proving
9:41
it because the other companies have been around
9:43
like TV companies for 50 years. They've had
9:46
a while to showcase what
9:48
it would be like to bring tech in their industry.
9:50
For us it's been 10 years I think it took
9:52
a good 10 years to showcase that
9:54
we're not just there to sprinkle a little
9:56
bit but that beauty can play a
9:58
role in how I never thought about
10:01
that, like earning credibility
10:04
in the tech space. Yeah,
10:06
beauty's arrived. You
10:09
know what else has arrived? If I
10:11
saw anything at CES this year as I
10:13
was going through the news, especially with the
10:15
beauty companies that presented AI, every
10:17
other person's like, well, we have AI. Well,
10:20
we have AI. And so, Jess and I wanted
10:22
to dig into this a little bit because how
10:25
would you explain artificial intelligence and also what isn't
10:27
it? Because I feel like a lot of companies
10:29
are just like, it's made with AI and they
10:31
just stick it on as like a marketing term,
10:33
you know? And it isn't really. So
10:35
can you explain what that is for a consumer, for
10:37
a layperson? Well, I think
10:39
there are a couple of things like, and
10:41
first your point about the fact that a
10:43
lot of companies want to mention the buzzwords.
10:45
I think people feel like today there's a
10:48
necessity to talk about these things because they're
10:50
all over the press and people are talking
10:52
a lot about AI today because of Gen
10:54
AI. The reality is like what I learned
10:56
over the last 10 years is that what
10:58
we really always have to focus on to
11:00
create a great beauty tech project is what
11:02
people need. And a lot of times
11:04
the answer to what people need is not tech. Sometimes
11:08
it's tech and sometimes it's tech with AI embedded
11:10
in it. So answering people's needs
11:12
and consumer tensions, I find, is
11:15
the right avenue towards going in. So
11:17
whenever I'm asked about what are you doing in
11:19
AI for beauty tech, as you know, we do have
11:21
AI in a lot of things that we do.
11:23
But the reality is when I start with the need,
11:26
a lot of times I have projects that are
11:28
just devices without being connected. Sometimes
11:30
they're services and sometimes they're AI based. But
11:32
to answer your question about AI in
11:35
general, I think fundamentally I think that
11:37
when you have systems that get smarter
11:39
and that can do things that are
11:41
difficult to do as just normal
11:44
like human beings with our
11:47
own way of doing things. For example, one day AI will
11:51
allow us to measure individual wrinkles and
11:53
see how they involve over time that
11:55
we can't do with our naked eye
11:57
or one day we'll be able to
12:00
interact with real beauty experts
12:03
with AI that truly understand
12:05
our needs and give you
12:07
advice that's way more in-depth
12:10
than what we would see like
12:12
a few years ago or today.
12:14
And also AI will allow us
12:16
I think to develop faster formulas
12:18
and products for people because
12:20
and I think this is the part
12:22
we've really invested strongly in in L'Oreal
12:24
is this idea that we have thousands
12:27
of SKUs and we believe strongly in
12:29
the company that innovation comes from the
12:31
molecules like how they actually work on
12:33
the skin and hair. We believe very
12:35
much in that tech aspect not tech
12:37
like for the CS but tech chemistry
12:39
and how they work and I think
12:41
developing these kinds of molecules take time
12:43
and thanks to AI we'll be able
12:45
to use things to be able to
12:47
help us understand what are the best
12:50
new formulas we can create. I honestly think
12:52
we're at the beginning I don't know yet
12:54
all the full depths of where they will
12:56
go. I like that you said though
12:58
that it's systems that get smarter because I think
13:00
a lot of people are mistaken and they think
13:03
oh it's just like a robot did the searching
13:05
for the new skincare molecule or fragrance molecule not
13:07
realizing there's also that feedback loop that's what makes
13:09
it intelligent that the system will get smarter by
13:11
searching one time the next time it searches it
13:13
searches even better. Am I right to explain it
13:15
that way? Yeah totally I think the more
13:18
you the better the AI is the more
13:20
it learns I mean this is exactly what
13:22
we need as human beings. Exactly. I
13:25
think that's I mean and anyway for beauty consumer
13:27
it's very useful because we audition
13:29
products right and we audition products and
13:31
if you know we have real ways
13:34
with our data to know if our products which
13:36
ones are right for us and how it evolves
13:38
with our skin and hair and becomes smart over
13:41
time it'll inform us to get the better products.
13:43
I think for people it will be a benefit
13:46
properly developed. I love that
13:48
word auditioning products. Yes to make
13:50
the cut one that made the cut for
13:53
CES was beauty genius. Now this did use
13:55
some artificial intelligence in its development correct?
13:57
Yeah so beauty genius as a digital
13:59
service. that we have for our company that
14:01
we acquired called Modify. It's the same company that
14:03
did the virtual try-on. And basically what it is,
14:06
and the reason there's AI in it, is when
14:08
you take a photo with your phone or you
14:10
do any kind of capture on your phone, you
14:12
have all kinds of lighting. Right now when you
14:14
see my face, it will be very different than
14:16
for example if I were outside. And
14:19
it's only thanks to training this algorithm
14:21
that we were able to make it
14:23
accurate. And the service is you go
14:25
in, you take some images of your
14:28
face, and it will tell you the
14:30
diagnostic. It will tell you about
14:32
your pores, your fine lines, your
14:34
wrinkles, things like that. The way
14:36
the AI was developed was it
14:38
has like one piece which is
14:40
150,000 images where dermatologists actually said
14:43
this is a wrinkle, this is a fine line,
14:45
this is how big. And then we added a
14:47
bunch of data after training that was trained on
14:50
this set. And that made it
14:52
really accurate. And I think the part that's
14:54
really AI based is the accuracy part. It's
14:56
like 99% accurate to give you a diagnosis.
15:00
So if it saw me right now, I have one
15:03
of these beauty lights on, one of the influencers used
15:05
to look good on camera, it makes me look like
15:07
I don't have any pores. But it would know to
15:09
correct like that girl's line, she's got on
15:11
a beauty light, we're going to correct for that when
15:13
we address her skin, it can adjust the light. Yeah,
15:16
the light it will adjust. Exactly. It
15:18
will adjust for light. My secrets
15:20
will be given up. Got it. There you go.
15:22
And it's for you, right? So you won't have to
15:24
share it if you don't want to. But in reality
15:26
is sometimes we do want to keep our own data
15:29
for ourselves. We don't want to share but fundamentally, the
15:31
more accurate it is, then the more you can take
15:33
images over time and you can see how it evolves.
15:36
And then if you can add to it, and
15:38
I think this is going back to AI again,
15:40
like we do, if you can add to it
15:42
your lifestyle and where you live and your pollution
15:45
and your hormones and these are the little projects
15:47
we've done over the last two
15:49
years, we've partnered with Breeze-O-Meter that
15:51
has a really good climate tech
15:53
app. We have partnered with Clue
15:55
that does hormone, it's a period
15:57
tracking app that helps us understand
15:59
hormones. and skin, if you start
16:01
to put that all together, you can
16:03
inform people more precisely about what
16:07
exactly is happening with their skin and hair and
16:09
how you can have the right products over time.
16:12
That's so interesting. Wow. All
16:14
right, another innovation that we saw a
16:16
lot about right after CES was the
16:18
Air Light Pro. You mentioned that
16:20
before. How is this different than
16:22
other? It's like a hair dryer, right? Yeah,
16:25
I mean, it's a hair dryer.
16:28
How is this different than the other super high
16:31
tech hair dryers? Give us a pinch. Give
16:33
us a pinch. It's a fancy hair dryer.
16:35
So I think this is really, to me,
16:37
something I was very inspired because when I
16:39
was talking to the founder of the startup
16:41
called Zubi, who we've now invested in, that
16:43
we did this project with, the story came
16:45
with this idea that when you look at
16:47
certain things that are really part of the
16:49
day-to-day life of what everyone does, like we,
16:52
you know, 75% of people in
16:54
their homes have in the world have
16:56
a hair dryer. So it's like a real, it's
16:58
a gesture that people do every day. Wow.
17:01
I was amazed too. I was like, so it's
17:03
basically- Not the Airbnbs I go to, but okay.
17:05
Yeah, exactly. The Airbnbs may not
17:07
have, but in your house. I'm sure you
17:09
have a hair dryer in your house. Hopefully
17:11
I'm right. Okay. And the thing
17:13
is, is that some of these have been using
17:15
the same type of technology for like, since their
17:17
invention. I mean, and a perfect
17:19
example of the hair dryer, like for 70
17:21
years since the invention of a hair dryer,
17:23
they basically heat the same way until
17:26
today, until now, which is that
17:28
they use what's called convection heating. So
17:30
basically like what your toaster, when you turn
17:32
on your toaster, it turns orange. They're these
17:35
like little coils. And the thing
17:37
about that is that it becomes like super hot. And
17:39
so when you touch your hair dryer, right at the tip,
17:42
it's really hot, over 250 degrees. And
17:45
then it, they, you want people to put
17:47
it six inches away from their hair and
17:49
it becomes half of the
17:51
heat by the time it hits your head, which
17:54
the air and so and a lot of it's
17:56
wasted in the environment, which is why it's like
17:58
the second most consuming, like in your
18:01
house today that's handled like three times more
18:03
than your microwave oven. I mean it's really
18:05
consuming a lot of electricity. It uses more
18:07
electricity and more resources. Is that
18:09
why in my old apartment it would always like short out?
18:12
Yes, that is why. Oh my God!
18:14
Okay, yeah, I used to live like a
18:17
really old apartment, yeah. Yeah, and don't use
18:19
a converter with a hairdryer, it doesn't work.
18:21
Obviously, you go to Europe with your American
18:23
hairdryer and the hotel people yell at you, that
18:25
never happens. But yeah. Exactly. Don't do that. So
18:28
what's the innovation here? Yeah, so what
18:30
we thought about was, what if we
18:32
were to be inspired by nature and
18:34
what if we were to say, okay,
18:36
the reality is when it rains in
18:38
nature, it dries a lot
18:40
faster when you have sun and wind together because
18:42
it's the two that make it drive faster. And
18:45
so what we have done is created a whole
18:47
new paradigm shift on how to dry hair. And
18:50
so the technology is it has
18:52
an infrared light, a specific infrared
18:54
light that it heats, it's
18:56
like hot. And it's
18:58
a ring that's around the air
19:00
itself. So the air itself
19:03
is flowing and this is encompassing the
19:05
air as it's moving and
19:07
heating it. And by doing that, you
19:10
don't need the coils anymore. And
19:12
so it does two things. It
19:14
makes it less hot, but
19:16
with the same level of
19:19
efficacy, actually even better,
19:21
you dry your hair faster by 30%. And
19:24
it's because the light is not only
19:26
heating the air that's flowing, but it's
19:28
also helping you dry the hair because
19:30
it's shining infrared light on your hair
19:33
with the wind. So it
19:35
dries faster by 30%. It
19:37
uses 30% less electricity. And
19:40
it makes your hair a lot smoother by 59%. And
19:43
it's because it's less harsh.
19:45
Because today a lot of people take the
19:48
hairdryer and go really close to their hair, which is very
19:50
damaging. I don't think a lot of people can do the
19:52
six inches rule. I don't think people
19:54
are half a foot away from their head
19:56
when they do so. And for that reason,
19:58
you're putting a lot of very high heat.
20:00
on your hair which is much more damaging
20:02
than using this technology. So we're like we
20:04
think it's a total breakthrough. I
20:07
didn't even know light could dry hair. I never thought
20:09
like heat makes sense. How come nobody did this before?
20:11
Is it just they didn't think about it or is
20:13
it just is it very difficult to do? I think
20:15
it's more in the middle of that
20:17
where it's like the type of infrared
20:19
light that can really heat this type
20:21
of air used to be
20:24
very expensive and not very miniaturizable
20:26
meaning they couldn't make it small
20:28
and so until maybe like five
20:30
seven years ago and then
20:32
there is a part of it which is
20:34
that people didn't think about it. I mean
20:36
it's odd because I've been doing innovation for
20:38
almost 20 years and sometimes I look at
20:40
things and go wow it's like so simple
20:42
and yet simple in the idea and yet
20:44
no one has thought about that and it wasn't us
20:46
I say it humbly because it wasn't us that thought of
20:49
this idea was the startup that we worked
20:51
with so if it was us I'd be a little
20:53
bit more humble with the way he said but he
20:55
the guy that created this that just really clever idea
20:57
and inspired by nature and he
20:59
thought and then he had the expertise to do it
21:01
they patented over 150 pounds
21:04
on it so they also got to protect
21:06
it well so it's just one of those
21:08
timing things I think. Speaking of timing when
21:10
can we can we have it
21:12
when can we try it? So it's gonna launch
21:14
in May in European salon so you're absolutely
21:16
able to fly to France Paris maybe to
21:18
the trip to Paris to go to the
21:20
sign. We have European listeners. Yeah exactly I
21:22
don't know if you do a hairdryer get
21:24
a hairdryer so you probably want to wait
21:27
but in June it will go to direct
21:29
to consumers in Europe and then in September
21:31
it will be in the US so it's
21:33
gonna happen all this year. Do you know
21:35
about what the retail price will be? Yeah
21:37
it's gonna be around $399 so
21:39
it's on the premium side it's still it's
21:41
not the highest but with
21:44
the energy savings that you'll have
21:46
on your electricity bill if you're in Manhattan you
21:48
will make it up within 12 months if you're
21:50
in another country it could be 18 months. That's
21:52
how much we're paying to dry our hair and
21:54
our electricity bill? I like that you've
21:57
quantified it like that. Yeah it's a lot it's a
21:59
lot of savings. You consume a lot of
22:01
energy. I just think air conditioning and heat is what
22:03
uses it all but of course Yeah, so air conditioner
22:05
is the number one consuming electronic and then
22:07
it's your hair dryer So
22:09
if you think your air conditioner is then your
22:12
hair dryer is just as yeah, it's right below,
22:14
you know Okay, speaking of hair tomorrow.
22:16
I mean, this is very la di
22:18
da problems, but I'm very annoyed I'm
22:20
gonna be spending four hours to throw
22:22
back sitting in the chair at least
22:24
getting my color done. Okay? I've got
22:26
to get my roots done. It's very
22:29
annoying I heard that you've got a color
22:31
innovation on the way and at-home color right this
22:33
Yeah, this one is one of those ones that
22:35
we actually Created in L'Oreal
22:37
and it didn't come from my team
22:39
We have an internal competition called beauty
22:41
shakers, which is like every employee gets
22:43
to like come up with an idea
22:46
And you can come up with anything right?
22:49
So if you could come up like I
22:51
could write something about the outlook calendar invites
22:53
like I mean you could go with any
22:55
idea Beauty shakers. Yeah, it's called beauty shakers
22:57
fun It's fun and there was an idea
22:59
like seven years ago from someone in
23:01
marketing which was again with going
23:03
back to and this is where Like we're a discussion
23:05
about AI and this idea that like starting with tech
23:07
is one thing but starting with what people need is
23:10
another The hair dryer is like 50
23:12
years. It's been doing the same thing. It's it's
23:14
damaged It's more damaging to hair than people like
23:16
they wanted to dry faster the hair color We've
23:18
had a lot of innovation in color
23:21
Chemistry where you have vibrant colors less
23:23
nasty things like that But
23:25
we've been mixing it at home almost the
23:27
same way for 50 years It's
23:29
like there's a bowl with like gloves and
23:32
then this like plastic comb and the little
23:34
timer and a box that you open and
23:36
that Hasn't really changed. And so the idea
23:38
was what if we were to create a
23:40
little device? that could
23:43
do everything for you and all you
23:45
do is brush and By
23:48
brushing you don't have to do all that
23:50
So you know and you also don't have to
23:52
worry about the even application because we'll take care
23:54
of it through the device Oscillating at the
23:56
right level and depositing the chemistry there and
23:58
that came back to this idea called
24:00
Color Sonic, which is this device for hair color at
24:02
home. I like what I'm hearing.
24:05
Okay. I think I might brave
24:07
it again. I asked a couple of COVID flubs.
24:09
Yeah. COVID, yes. Yeah.
24:12
COVID mishaps. Yeah. And actually
24:14
you can watch it online, but Eva Longoria
24:17
came on the stage with our CEO and
24:19
our TEBZ CEO because she went viral, I
24:22
think a few years ago during COVID
24:24
doing the hair coloration at home. So
24:26
she's the one that unveiled it. That's right.
24:29
Yeah. Yeah. You
24:31
know what I'm really interested in? I want
24:33
to talk about, I love technology that helps
24:35
us make a smaller environmental impact, like with
24:37
the hairdryer, you're using less power. But what
24:40
are some of the ways that you see
24:42
in general, even if you saw other places
24:44
at CS, not from L'Oreal, that technology could
24:46
be used to help us lower the environmental
24:48
impact in the beauty industry with all of
24:51
our packaging and power that our tools use? What
24:53
are you excited about in that space? Well,
24:55
it's something that, I mean, our team is
24:58
really passionate about the group, what we call
25:00
green tech, which is like this idea that
25:02
technology can play a role in sustainability. And
25:04
the two examples we just talked about, like
25:07
the hairdryer, of course, for us, we fundamentally
25:09
want to build an amazing hairdryer because people
25:11
should not sit for the consequences of sustainable
25:13
technology development. And this is the reason why
25:16
for so many years. They want to adopt
25:18
it. Yeah. Yeah. They
25:21
want to take like, it's been like 30 years since the electric car
25:23
came out, but it's only recently that people are really driving it because
25:25
they're great quality. Good point. And
25:27
we have the same thing with the hairdryers.
25:29
It didn't dry hair faster. People, it's not
25:31
the first. So there's that. So I
25:33
think in our conception of eco
25:36
design, we have to remember, we have
25:38
to build beautiful products and work and
25:40
then bring sustainability. But that being said,
25:42
to answer your question more precisely, I
25:44
think there are a couple of new
25:46
things that we're really interested in. We
25:48
just acquired a company. We literally announced
25:50
it at CF last week, which is
25:52
called Gyoza, which is a water tech.
25:54
It's like a company that builds shower
25:56
heads that instead of reducing
25:58
the flow of the water, they
26:00
make the droplets a lot smaller. And
26:02
so by doing that, they actually let
26:04
the speed stay the same. So you
26:07
feel like it's a shower that's just
26:09
as strong, but you save 69%
26:11
of the water for the environment. So water is a
26:13
big one, Jen, that I think today we're in a
26:17
60% of the world in 2030 will be water
26:19
stress is not an emerging country
26:21
problem. It's going to become everywhere. So
26:23
that's somewhere where beauty can play a
26:25
large role. And so I'm really proud
26:27
that we acquired this water tech company.
26:29
So exactly and the kind of thing
26:32
that a beauty company would do, and
26:34
this is why I love L'Oreal because
26:36
they take commitments really seriously. Then there's
26:38
the packaging, like you said, where there's
26:40
like lots of new regenerative packaging and
26:42
ways to use and you see that
26:44
in conferences that are not just beauty
26:46
and food, where people are trying to
26:48
use a lot more sustainable and compostable
26:50
technologies around packaging. Then there are
26:52
things we're doing in the labs where we're
26:54
trying to reduce water usage with our products,
26:57
make it easier to rinse that helps. And
26:59
then I think there's also, this is an odd
27:01
part, but this is something that we're working on too,
27:03
which is our advertising
27:05
digital footprint when it
27:07
comes to sustainability, meaning
27:09
when you send very high resolution
27:11
images in your emails and things
27:13
like that, there's an effect on
27:15
the environment from that. And so
27:17
we're working on some eco tech
27:19
around how to reduce our footprint
27:21
even on digital. L'Oreal will
27:23
have smaller server farms out in
27:26
the desert because it's delivering
27:28
messages and visuals. There you
27:30
go. Or we'd make it more, you don't
27:32
necessarily need like the level of file sizes
27:34
that you have to give people the experience
27:37
they have and where you can reduce your
27:39
footprint. I think people forget that that does
27:41
also have an environment impact because it feels
27:43
like little magic elves send it. I don't
27:45
think most people think about that. Yeah, I
27:47
really don't. And especially like in a creative
27:50
industry, it's the forefront we are thinking about,
27:52
the product and what image you're putting forth,
27:54
not necessarily the magic elves.
27:57
Yeah, the magic elves. Think
28:00
about all of it, yeah. Yeah, that's
28:02
really cool. Okay, so yeah, you've hinted that
28:04
CES is about like, yes, you're
28:06
putting out a product, but it's a lot
28:09
of big picture thinking. It's a lot of
28:11
possibility and inspiration. It
28:13
reminds me of auto shows, seeing
28:15
like the car of the future.
28:17
It's not necessarily about something practical
28:19
that you're putting into production, but
28:21
showing people what's possible and making
28:24
like the industry dream. Can
28:26
you share an example of something that
28:28
Laurie Yell has put out in the
28:30
past that didn't necessarily hit the
28:32
market and go gangbusters, but you feel made
28:35
a real impression on the industry. Yeah, I
28:37
think, you know, it's funny because when I
28:39
first started 10 years ago, I was so
28:41
attracted to the tech part. So like I
28:44
would go to conferences and be like, AI
28:47
or, you know, and then as I got a
28:49
lot more gray hair and I started to realize
28:51
that the reality is we have to remember what
28:53
people need. I stopped thinking about the tech piece,
28:55
but I did think, you know, and I started
28:57
really like talking to my team. A lot of
29:00
the people on my team have been with me
29:02
since the start. So I've been very lucky.
29:04
I think that we have like almost 10
29:06
people have been with me more than 10
29:08
years. And so we've seen this kind of
29:11
evolution and at some point we're like, we're
29:13
really optimizing our projects now to build things
29:15
that really will help people and business. But
29:17
there are some special projects that we still
29:20
wanna do that may not be huge P&L
29:22
drivers, but are important for our values. And
29:24
so I give you two examples and it
29:26
goes to your question. One is our latest
29:28
project called Hapta. So Hapta
29:31
is a collaboration we did with
29:33
Alphabet, their health division called
29:35
Verily. And it's basically,
29:37
they have this incredible technology they
29:40
acquired from UC Berkeley, which is
29:42
like a spoon that using
29:45
AI sensors will understand your
29:47
movement and your tremors and
29:49
it will adjust. So the
29:51
spoon part adjusts while you
29:53
may have a hand or
29:55
arm mobility issue. From Parkinson's,
29:57
from paraplegia, from... And this
29:59
is... one in 10 people in the
30:01
world today that, if you remember, Selma Blair
30:03
had this post where she couldn't apply her
30:05
makeup because she had issues with MS and
30:08
things. And I think these people want, they
30:10
have the same spending power as the other
30:12
nine out of 10 and
30:14
they have no access to be able to
30:16
use their own hands to apply makeup to
30:18
do the basic things that they want in
30:20
life. So we worked with them and we
30:23
built an applicator. And it's true that it's
30:25
not probably gonna make billions of dollars for
30:27
us, but it's important because when we talk
30:29
about inclusivity, when we talk about creating the beauty
30:31
that moves the world, which is our motto, we
30:33
want these one in 10 people to be able to
30:36
have access to beauty, even if
30:38
it's a small portion of the one out of
30:40
10. And so we do things like that. We
30:42
also did things around technology that helps you understand
30:44
your exposure to UV for melanoma, which
30:46
again, it wasn't a blockbuster in sales.
30:50
We sold it at the Apple store, it was the first beauty product
30:52
at the Apple store, but getting some
30:54
verbatim of people that were like,
30:56
I have generations of family that
30:59
have melanoma and thanks to the
31:01
sensor, I got to understand more about my
31:03
UV exposure. These kinds of projects, we
31:05
do them and we make decisions on our team that,
31:07
okay, we will do them even if
31:09
they may not be the next billion
31:11
dollar. I'm really sorry. Jess,
31:23
don't you love your ritual hyaceras supplement?
31:25
I actually do, I love them. They're
31:28
part of my, dare I say,
31:30
ritual, my morning ritual. Why? Because
31:33
honestly, Jen, I'm trying.
31:36
I'm just trying, okay, this
31:38
face, I'm grateful for every day on this
31:40
planet, but I got to keep
31:42
it looking cute. And they make it easy. They
31:44
make it very easy. The pills, I said
31:47
this to you like a while ago, but
31:49
I mean, heen, they smell good and
31:51
they look nice. They go
31:54
down easily, they're good size. They're easy
31:56
to incorporate into my ritual. And you
31:58
know what, I've invested so much. time
32:01
and expense into my
32:03
skincare routine. Let's scaffold it
32:05
with something from the inside out. I
32:07
think that's a smart way to do
32:09
it. Hyacera is a once daily skin
32:11
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33:16
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33:18
going to get into it. However, I'm going
33:20
to start with the first one because it's
33:22
an easy one. No more
33:24
wearing uncomfortable bras. I can do
33:26
that. I can do everybody wants to
33:28
do that. No more uncomfortable bras, no
33:31
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33:33
I am well in my way to
33:35
making this New Year's resolution actually happen
33:38
because I have Honeylove. It's an amazing
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33:48
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33:50
every time I see my
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33:55
like staring it down like, Oh, not
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34:01
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mascara. Well,
36:35
you know what's funny? Maybe this is just
36:37
where my head's thinking. You mentioned two of
36:39
the projects that just as a journalist, I
36:42
feel like we're covered more than some of the
36:44
other projects that maybe were more commercially successful. We've
36:47
talked about both of those on our podcast. Yeah.
36:49
And I've seen them covered like in the press
36:51
more than probably some of your other products. So
36:53
yeah, they've pushed L'Oreal's values forward. But I think
36:56
I can't think of and it's not like
36:58
a slight to other beauty companies like L'Oreal's,
37:00
this huge massive company that you
37:02
can't compare necessarily. But I don't
37:04
know of other beauty companies who are able
37:07
to do those kinds of things. So it
37:09
almost feels like maybe
37:11
a responsibility or maybe like a privilege
37:13
to be able to do those sort of things.
37:16
Probably both. Huge company. Yeah, I think you're right.
37:18
I think it's both. I mean, I think you
37:20
have to have first you have to have really
37:22
strong values and that happens no matter what company
37:24
you are. If you have strong values, you care.
37:27
But then you need the resources, you need the
37:29
backup from your CEO, you need the money, you
37:32
need the time, you need to be able
37:34
to balance the time and not a
37:36
lot of talent, the talent, the collaborations,
37:38
sometimes maybe even working with us there
37:40
if you need to have the right open
37:42
innovation strategy, things like that, that maybe
37:44
not everybody can do or doesn't have the time
37:46
to do. So at your point,
37:48
I think it's also responsibility we can take
37:50
for the entire industry. I would be more
37:53
than happy to see more of these pop
37:55
up even if it's on my competitor. Yeah,
37:58
because they, you know, all the us
38:00
have, so anything this is why they're covered
38:02
in the press a lot, all of us
38:04
have someone in our life that have some
38:06
kind of hand or arm mobility issue. Like
38:08
we can all think about somebody like I
38:10
have someone in my family who has rheumatoid
38:12
arthritis, I have someone who had paraplegia so
38:14
like second degree from my family but still.
38:16
So when you capture that people
38:18
feel the emotion with it. Completely. Yeah
38:21
and I think it is probably inspiring to
38:23
other large company, large and small like look
38:25
what they're doing we should also be speaking
38:27
to this audience we should also be raising
38:29
awareness in this way so yeah I think
38:32
it speaks to what you guys are
38:34
doing as leaders and it's very inspiring.
38:36
And then let's talk about some of
38:39
those bigger commercial successes what has really
38:41
driven some big sales for L'Oreal that's
38:43
been a you know a CES moment
38:45
or that came out of your group. Yeah came
38:47
out of my group. Well I think you know
38:50
there are a couple of like and it's odd
38:52
because I get questions a lot of times from
38:54
financial media I can you know or some of
38:56
the more outlets like that are really focused on
38:58
finance and things like that where they ask this
39:00
question very directly and I always say
39:02
well you know there are a couple of ways
39:04
to look at it. The first is indirect revenue
39:07
rate so like I mentioned to you when we
39:09
started Makeup Genius that was 10 years ago there
39:11
were 20 million downloads but it was seen as
39:13
you know still at the beginning now you
39:15
have 70% of retailers around the
39:17
world that use this technology and you
39:19
convert more. So people that are we
39:22
have an ocean of choices today so
39:24
having diagnostics having virtual try-ons to guide
39:26
us allow us to get to the
39:28
better product and if you have a
39:30
really good virtual try-on a good diagnostic
39:32
people will trust your brand and it
39:35
will convert more. So we have seen
39:37
and to be more concrete about that
39:40
we have a little diagnostic device at the
39:42
point of sale that's called skin screen that's
39:44
launched by six seven of our brands and you
39:47
go and you take an image of your face we
39:49
find that with that technology we can almost go
39:52
10x higher when it comes to conversion
39:54
rates. So it's incredible and it's indirect
39:56
it's not able to measure but wait
39:59
showing us wrinkles we have and then we add
40:01
to cart. When
40:05
you go to the store because it's in
40:07
the store, you're lost. So
40:09
that you're lost, right? You're not lost, lost, but you want
40:12
to know what's the right thing and you want proof. You
40:14
don't leave frustrated. You've got some help so you
40:16
left with what you came in for. I got it. Like
40:19
show me what I have underneath my skin. Like show
40:21
me so that I know I'm using the right thing,
40:23
right? Got it. Then there is
40:25
direct sales like we were discussing. So if
40:27
you look at the hair dryer, for example, it's a $10
40:29
billion market. It's growing
40:31
super fast. And like I said, three out of
40:34
four people have it in their homes. So I
40:36
think the chance that this, we
40:38
hope if people are delighted as much as
40:40
we are with the hair dryer, the Air Light
40:42
Pro, that this could be a big business
40:44
for the company eventually. And we've done other
40:46
ones like our Steam Pod, which is a hair
40:49
straightener that we do that does very well and
40:51
a skin device we just launched in China
40:53
that is with Lincoln. So yeah, we have,
40:55
I think there is, it's soon,
40:57
it's becoming and maybe is already becoming a
40:59
force to reckon with even for business. Keith,
41:02
as you've been talking, I've been thinking this
41:05
man needs to run for office. You're very good
41:07
at hope and innovation and
41:09
make spinning things positively. Right. So
41:13
take off your little politician hat. I
41:15
have a question. Is it going to be negative? No,
41:18
you don't have to be negative, but I'm thinking about sometimes
41:20
the beauty industry gets really excited about things and
41:22
it's ahead of the, it's too. We
41:25
weren't ready for it yet. Or like I thought, yes,
41:27
it wasn't a L'Oreal product. They demoed
41:29
their little manicure thing and it didn't work. And
41:31
like, oh, I know what you're talking about. Yeah,
41:33
I felt so badly for them. But like, what has
41:35
happened in the last decade that you were like, oh,
41:37
this is too soon, too soon. We're not ready. Have
41:40
you, is there any technology innovations that you thought of
41:42
that you were like, give us another 15 and
41:44
then it might work. Yes, there are. First of
41:46
all, thanks for telling me I'm optimistic. What was
41:49
it that somebody said once, like if you're half
41:51
optimistic and half anxious, then you're a good innovator.
41:53
Oh, OK. So that's your personality.
41:55
There you go. Yeah, I'm just not showing
41:58
on a podcast my anxiety part, but don't
42:00
worry. if there's no going your eyes are
42:02
giving it a announcing. The other side of
42:04
the is an admission of as I say
42:06
that around and saw no no not at
42:09
all came very easy. I can assume the
42:11
think about all the things that were doing
42:13
today that are challenges and know I think
42:15
they're couple of things that I really believe
42:18
need time. One is a connected mirrors The
42:20
goons has ever connected mirrors for a long
42:22
time in this idea when I was a
42:24
connected mariner. Like you go you have in
42:26
your bathroom this mirror that you put above
42:29
you're saying tenants tells. You for me some
42:31
of your beauty And there were times where we
42:33
saw this concept cars be Seriously consider this area
42:35
So not to say that people make the you
42:37
know to to poo poo on others but the
42:39
reality is it's just like people have not adopted
42:42
these kinds of connected mirrors and their house and
42:44
it's it's that's a thing as a gift to
42:46
remember what people have adopted where. Is it like
42:48
a mirror? That's like your skin is dryer. Yeah I
42:50
like that. Seems like you would go in
42:52
front of your think every morning with and
42:54
they were like ours hims. You go to
42:56
electronic shows and that only of beauty that
42:58
would show you like you to see all
43:00
this stuff and years but today the only
43:02
time I've ever seen a real mirror and
43:05
my life connected is in the hotel Rooms
43:07
are expensive that applicants he beats and said
43:09
was that away I don't think I've ever
43:11
looked us so and I think that's just
43:13
not there yet. I don't think I don't
43:15
know if I want minor incident from your
43:17
hands. that's another thing you wanted. that's another
43:19
maybe. That's a reason why it hasn't been
43:21
yeah, adopted. And then there are other things
43:24
like one day having electronic makeup or yobs
43:26
and can like makeup or you have yeah
43:28
like you know like the Hunger Games where
43:30
you like looked really really futuristic or things
43:33
that we dream about maybe that is just
43:35
or robots that will do things like cut
43:37
your hair. Or the Judy Jetson.
43:40
Machine that make up applicator am.
43:43
The. Again, I think if you fall into that trap,
43:45
it's because you've thought about the tat. And
43:47
not about what people need because like you just
43:49
said Jessica, you're like I don't even know if
43:51
I want that to my god from say we
43:53
need to think about what people need. And.
43:55
That's when we don't fall in the traps
43:57
of over engineering a problem like this here.
44:00
color tool that we have, it's not connected,
44:02
it has no AI, it just helps you
44:04
mix the color and apply the product and
44:06
maybe more beneficial than a connected mirror. Were
44:09
you a gadget kid? Were you like the
44:11
kind of kid that needed the Gameboy the
44:13
day it came out? Yes. So
44:15
like I was a real nerd when I was growing
44:17
up. I was not the cool person in the in
44:20
school at all and my mom would
44:22
always tell me nerd is fashion so you can
44:24
imagine how nerdy I was because she's trying to
44:26
like make me survive I guess. But she told
44:28
you when you were a little that nerd is fashion.
44:30
Yeah nerd is like it's in it's
44:32
in like fashion right now. I was
44:34
like really? It doesn't feel like it.
44:36
Where did you grow up? I grew
44:38
up in Berkeley which is a city
44:40
in San Francisco. Yeah. You're primed for
44:43
this space. Yeah. That's cool.
44:45
That probably was a little fashionable right? I don't
44:47
know. I'm not. I don't know. Maybe for 10%
44:49
maybe for the nerds it was fashionable. But
44:51
I mean in the Bay Area you have
44:53
a lot of diversity so it's easier I
44:55
think if you have that. But yeah and
44:57
I was always into tech and gadgets. I
44:59
mean I ended up getting a PhD in
45:01
biology. I never even went into tech but
45:03
I love the new stuff. So
45:05
like I'm probably one of the few that's
45:07
gonna buy that Vision Pro from Apple and
45:10
use it at home tomorrow is the pre-order.
45:12
So I'm I am one
45:14
of those people. Yes. That gets it.
45:16
That's funny. I was gonna ask you what it didn't
45:18
even have to be beauty. What are you excited about
45:20
for the future of technology? And that's a very practical
45:22
answer right there. You're gonna go buy that tomorrow. But
45:25
is there anything else that as we as we wind
45:27
down here that you just can't wait for you're
45:29
really excited about? Yeah I mean I mean there's
45:31
the geeky side of me but I think in
45:33
terms of like the real things that make me
45:35
super excited I am just like really in
45:37
a strong belief that one day our hands
45:39
and our fingers will no longer be the
45:42
barrier for us to do amazing things. Maybe
45:44
we talk about people around like let's use
45:46
a beauty example like today if you want
45:48
to do your eyebrow or you want to
45:51
have this look that you see on Instagram
45:53
you have to be very good at stencil
45:55
work. There may be a gap
45:57
between your dreams And your desires of what
45:59
you want. On it's even what you
46:01
can do with your fingers and I
46:03
think Tank is gonna remove that. We're
46:05
going to be able to do things
46:07
like the same thing that these wanted
46:09
without having to have that expertise. I
46:11
think there's that. Then there's all these
46:13
things like the eponymous whole world has
46:16
brain you know? That said the other.
46:18
In one day we will have so
46:20
much more autonomous cars. and on the
46:22
things that will change the way we
46:24
live. Mice and maybe electronics that are
46:26
are augmenting people which I could help.
46:28
An amazing things. And to succeed
46:30
you. Hit
46:33
of the to evolution like since the beginning
46:36
of team we've been able to do so
46:38
much more to the and years ago did
46:40
if is the years only the same So
46:42
yeah and then the health space. I'm very
46:44
excited about that. This idea that one day
46:46
rule they've a lot longer because of the
46:48
fact that we're gonna have much better medicine
46:50
to think about that excites a and of
46:52
isn't pro of course. I want
46:55
to watch my lap. Money is on My
46:57
apple does improper ducks. Yes, A. For
46:59
we we do our fat Nascar five with the i've
47:01
been looking at your hair the full time laughing at
47:03
first he is a blow dryer or you could be
47:05
a customer of the same. Tried. To as I swear
47:07
to you I do but only since I got
47:09
the blowdried. It's because they have a rule in
47:11
my team which is that when we develop products
47:13
we have to use them. I've used to live
47:16
think that we've had an arse. Personally I've gone
47:18
out with it and I'd use that so I
47:20
could see how it works because estimates are you
47:22
a this belief that you have to try. But
47:24
after I started using it I realized especially when
47:26
my haircut for my hair grows really quickly for
47:28
like when it gets longer it does help a
47:30
lot the had that. So yes I am a
47:32
user saint. Or the style. So what products
47:35
sees every day like this? Okay of any
47:37
use the new dryer. What is lacking in
47:39
that style any to now. Okay for
47:41
saw this is all genetics and it's all
47:43
grey hair so it's not. I'm not sure
47:45
if style exactly but it's what I have
47:48
and I harbor terrorists nonsense filing product that
47:50
I used sensitive place ads as it brings
47:52
it up really fast and I have a
47:54
great hair stylist and parents who civil like
47:56
is a is the his name is whole
47:59
big he says. He
48:02
so like we a think she's an artist see
48:04
notes a twenty the and when he does so
48:06
I'm like I'm lucky to have to have him
48:08
so he i only do is wake up and
48:10
just take a shower see the ira going on
48:12
and some odd put it up. Yellow it
48:14
into shape theory.what other products any
48:16
skincare use everyday? Cologne. On
48:19
the i'm a user either be says
48:21
research in south lovers how we wanna now
48:23
is a shower and I am user
48:25
of skincare. I love Marcella cologne so
48:27
I no longer Zola fastened to so
48:29
like has been my favorite. So so
48:31
happy when we bought acquired Marcella I'm
48:33
not a surprise me to support is
48:35
also further down shown symptoms and earth body
48:37
washes and then for my skincare i
48:39
moved out it sound of consider courses
48:41
or brown the. Prince.
48:44
I need specific switch Marcela Redo
48:46
and Jazz Club. I like south
48:48
club I do is my like especially
48:51
the candle but even the down and
48:53
cologne I like retinol at night, sunscreen
48:55
on the morning and theoretical front reconcile
48:57
because retinal at night some for her
49:00
and then I use the antioxidant with
49:02
prompt saline on on for under I'd
49:04
with also consider call. And
49:07
ask him and then that is hop when it's
49:09
just one they have One body was censored. that's
49:11
the of one shampoo that I really like to
49:13
call my third the sample. I think of something
49:16
that does a general name. And I like
49:18
that a lot. I mean, I
49:20
love our products, otherwise it wouldn't be twenty one. A
49:22
rundown. We have a lot to choose from. In the loyal
49:24
stable to disperse and of yes, I'm.
49:26
Just you wanted you to us and five with we're going to
49:28
hit him with the Fm. Five and upgrade. ever
49:30
Gonna wrap up? okay? So.
49:33
What was the first grooming products to
49:35
ever fell in love with? Oh
49:37
wow for screwing pronto. Ever fell in
49:39
love with. Before
49:42
I joined the group I really liked whoa
49:44
whoa whoa. To college your job as a
49:46
J overwhelm us home. I think you there's
49:48
a whole the shampoo for his. Have some
49:51
fun. It's so that was is a product
49:53
that I use of I forgot the name
49:55
of the small friends companies. Very Berkeley A
49:57
Clear I don't know. It's a six mother.
50:00
I guess that's the first product I remember that
50:02
I was just very and cologne obviously like I
50:04
love I fell in love at some point But
50:06
the oh were you like a drawcard
50:08
noir guy tell us I'd like to aqua dijo back
50:10
in the day It's like and and you
50:13
know what it's still a great seller and yes We
50:15
do own it, but I did like it even before
50:17
we I joined L'Oreal. It's a classic
50:19
solid. Yeah, I don't know now I
50:21
like Marjela and maybe a few others, but yeah, I
50:23
like this. Okay. What is your
50:25
most used app? What do I
50:27
use the most probably Instagram outside of work stuff?
50:29
I mean my most used app is my text
50:32
message Right,
50:34
I was gonna leave this out of it But yeah, I
50:36
was looking for something like a little surprising like
50:38
I don't know like a geeves productivity app or
50:40
like Boring
50:42
that you think I am I'm like, thank you
50:44
for the credit Pointing oh
50:48
He's just like us. Yeah, I know I'm not
50:50
like I don't have I didn't create an app
50:52
ready. I'm not one of those Yeah, he's just
50:54
a user of technology Like
50:59
really an image person so I like love I can't
51:01
remember if they'd like to watch images and pictures all
51:03
the time But yeah, I get you. Okay.
51:06
What is the innovation that you just thank
51:08
God for daily? Like what is the piece
51:10
of technology that you're like, I am inspired
51:12
by this and it doesn't have to be
51:14
a beauty thing I'll give you mine. Okay.
51:16
What's your maybe this is just a weird thing that I do Maybe
51:19
it's maybe I'm actually the tech head every
51:22
day when I like throw in a wash and
51:24
like thank God for my washer dryer What did
51:26
they do before this? Okay,
51:29
is it just a genius answer Jeff?
51:32
Am I like a 1950s housewife? I
51:34
literally lost around the house and like the
51:36
dishwasher. I'm thank God. I don't I never
51:38
thought of that to be honest So it's
51:40
not that weird you but I do it
51:42
is true that sometimes you think about can
51:45
I tell you that this is a really
51:47
key Cancer but I'll tell you now that
51:49
I have my electric car the Tesla, you
51:51
know when we moved from horses to cars
51:53
I feel like when I go back to
51:55
a regular car. I'm like, oh my god, I have to have
51:58
a key I need to remember where my car
52:00
I have to go to a gas station
52:02
like all these things that like you like and
52:04
I thank God every day for my car I
52:06
think that's my recent one. It's not a
52:08
geeky answer. That's the answer that I was asking for an
52:10
answer And that's a very real answer. I think I gave
52:13
you a pretty geeky answer, but you helped me get the
52:15
answer because you told this What
52:18
do I think of every day that I think
52:21
they've gone for the new one no I
52:23
thank God about technology literally like every day.
52:25
Okay. What is a bad habit of yours? I Multitask
52:28
too much and I'm learning my wife
52:30
is teaching me how to do that
52:32
less So like I
52:35
definitely don't use my phone while I'm
52:37
at dinners as much as I used
52:39
to anymore But I need to listen
52:41
like be more in the present and I think that
52:44
I'm the kind of person that I have meant a
52:46
million Things in my mind and I have to say
52:48
living in France has helped me on that too They're
52:50
like a lot more centered in the now in
52:53
Europe than they are in the US I feel so
52:55
that's helped me but it's still a habit that I
52:57
have this bad So like if you see me and
52:59
I'll just like oops, I got something, you know, you'll
53:01
let me know you told me that's your bad
53:04
habit I got you know that that
53:06
makes sense and that's something I think a lot of us
53:08
have to work on Okay, it's
53:10
your average Saturday at 12 noon. What are
53:13
you doing? What do I do? I'm
53:15
a 12 noon on Saturday I told you I'm not
53:17
as fun as you think I would
53:19
be none of the nobody's answers are fun. Nobody
53:21
really Okay Exactly
53:24
like I'm water skiing Someone
53:29
will have like a fabulous answer almost people
53:31
like that's why this question is interesting. What
53:33
is it? Yeah, it's true. It's your Monday and answering
53:35
I wish any one of my friends would answer this
53:37
it would be a lot more interesting than me I
53:40
play tennis so every week on Saturday
53:42
go and I play tennis and It's
53:45
an interesting tennis for a long time It's
53:48
like I think I'm a creature that likes consistency
53:50
I'm not very spontaneous so I could do things
53:52
if I could every week at the same time
53:54
at the same With the same
53:57
Saturday morning. He's on the court. Yeah, there you
53:59
go. I'm on I'm on the course. I'm
54:01
on the course. I'm very competitive. So it's like,
54:03
I'm not as good as my mouth is when
54:06
I talk. You're like a trash
54:08
talker tennis player? Yeah, I am. Totally.
54:10
I compete. Even ping pong.
54:12
Just don't play anything with me. It's
54:14
like a disaster. I'm very competitive of
54:16
everything. Yes. Okay. This
54:19
is true. This is
54:21
so cool. That's just good. This is good. That
54:24
worked as a surprise to me, but I loved it. But really, Jess and I just want
54:26
to thank you so much for coming on and talking about all the innovations that you're
54:28
working on. Thank you. Thank you so much. And it's
54:30
nice to see both of you. And Jess, it's really nice to see you.
54:32
Every few years we have this moment. So it's really great to see you.
54:34
Thanks so much for always thinking of us. We hope you enjoyed the show.
54:38
We also want to answer your beauty questions and hear
54:40
what products you love. To share a raise a one
54:43
product with you or to ask a beauty question, email
54:45
us at info at
54:49
fatmaskara.com. If you feel like you're a
54:51
beauty fan, please do. If
54:53
you send it as a voice memo file, we can even
54:55
share your voice on the podcast. You
55:03
can also do that by leaving us a voice message.
55:05
Our phone number in the United States is 646-481-8182. Thanks
55:10
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