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The Next Wave of Beauty Tech with Guive Balooch

The Next Wave of Beauty Tech with Guive Balooch

Released Friday, 19th January 2024
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The Next Wave of Beauty Tech with Guive Balooch

The Next Wave of Beauty Tech with Guive Balooch

The Next Wave of Beauty Tech with Guive Balooch

The Next Wave of Beauty Tech with Guive Balooch

Friday, 19th January 2024
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Episode Transcript

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it but of what about it But. hey

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everyone it's fat mascara i'm just

2:00

I'm Jen. It is Friday.

2:02

It is interview day and we are fresh

2:04

off of CES. That is the Consumer Electronics

2:06

Show. Unfortunately, I could not make it out

2:09

to Vegas. Jen, did you get to Vegas?

2:11

I went to Vegas once with you. I

2:13

feel like I'm good on Vegas for a little

2:15

while. I like to do my CES

2:17

journalism reporting post

2:19

facto. Calling up the people.

2:22

They're going out in the wave pool. Why

2:25

is all the things we did in Vegas and

2:27

all the things we did, that was my favorite

2:29

moment. It was this random wave pool at our

2:32

hotel. It was 107 degrees. Not

2:35

in the wave pool. It was outside.

2:39

My feet got burned. The bottom was my feet. When

2:41

I ran back to the chair. I just

2:43

feel like other people's highlights of Vegas are

2:45

probably like the shows, the fountains,

2:48

whatever. This wave

2:50

pool is great. I think they

2:52

were much more sorted. I didn't even get

2:54

into that. That's definitely not your my vibe. The

3:00

wave pool was the most amazing thing in Vegas for

3:02

me. Back to

3:05

CES. It was an

3:07

epic CES. It was a banner year

3:09

for beauty. We're going to talk all

3:11

about it. We've got

3:13

Guy Boulouse here to give us the

3:15

full scoop. He was like, this

3:18

was a moment for Guy. It

3:20

was. He'll give you

3:23

better. He's the global vice president

3:25

of L'Oreal's technology incubator. There's other parts to

3:27

his job and a new title. I'm going

3:29

to let him do that part of it

3:31

when we get into the interview. He has

3:33

a PhD in biomedical engineering. He's

3:36

at L'Oreal right now. Prior to that, he worked

3:38

in pharma. He'll tell you more about what he

3:40

does. But the group that he works

3:42

for at L'Oreal, they're responsible for things like the

3:44

smart brush that Caris Bost did. I

3:46

think we talked about that when Lancome had they

3:48

still have customized foundation services, like

3:51

the nugget of some of the technology and innovation

3:54

that is in beauty products that you and I

3:56

use every day comes from Jeeves Group at L'Oreal.

4:00

We're going to talk about that. We'll also

4:02

talk about CES. We'll also get

4:04

to know him a little bit better. So

4:06

yeah, let's go to the virtual studio, shall we?

4:08

Let's go. Geev.

4:15

Geev, Geev, Geev, your title is Global

4:19

Managing Director, augmented

4:22

colon, augmented beauty

4:24

and open innovation. Please, in

4:26

English this time, what does that mean? OK,

4:29

so it's every year that I'm at

4:31

L'Oreal, my title gets longer. So I

4:33

guess that's good. That's good.

4:35

Evolving, right? They like you.

4:37

I guess so. I don't know. But yes,

4:39

I run basically two teams today in L'Oreal.

4:41

I'll run the tech team, which is like

4:43

all this stuff around beauty tech and all

4:46

that. And now I've started running this what's

4:48

called open innovation team, which is all

4:50

the partnerships that we do in

4:52

R&D with everyone from microbiome to

4:54

longevity to all the kind

4:57

of startup relationships that we have in

4:59

investment. So that's what that long title

5:01

means, I think. That sounds really fun.

5:03

At least for today. OK. And

5:06

then probably in five years, it might be something

5:09

else. The more gray hair, the more on

5:11

the title, I think. He'll have like an AI

5:13

droid of himself by then to do the

5:15

extra stuff. Yes, exactly. Gen

5:17

AI drone. What's the newest part of your

5:19

title? What's the thing that they just added

5:21

on? They just added the open innovation. Because

5:24

I think for a long time, we were

5:26

doing tech. I started the tech team 13

5:28

years ago when beauty and tech had just

5:30

started. And I built everything

5:32

with outside. And so I

5:34

think at some point, my boss, who's the

5:37

deputy CEO of the company, was like, well,

5:39

you could do that for other parts of

5:41

R&D, too, where you're

5:43

kind of helping on the bio stuff and the biotech

5:45

stuff. So that just happened a year ago. I'm

5:48

really happy. It's great. So just to

5:50

give us a very visual example, because

5:52

this stuff does seem abstract, what's one of the

5:55

first things that you're working on, almost like a

5:57

caveman evolution, the swamp pond thing, and then the

5:59

person walking. walking up, right? Jen's

6:01

laughing at me, but you know what I'm talking about. You mean when

6:03

I first started 17 years ago? So you're

6:05

calling me a caveman. Okay. No, no, no. Your

6:07

work. Your work. Okay. I'm

6:11

just kidding. It's a joke. No, I am

6:13

a caveman actually. What's like one of

6:15

your first things that you've done and then what's one

6:18

of the most recent things? And we'll get into some

6:20

fun stuff you just debuted. Well, I

6:22

mean, I've been at the group 17 years, but then

6:24

I started the tech team 13 years ago.

6:26

And so I think the first big launch we had

6:28

was in 2014 when we launched Makeup Genius,

6:32

which was the first augmented

6:34

reality virtual makeup try on

6:36

on an app ever. And

6:39

at least real time. And that was 2014. So

6:41

that was 10 years ago. And then recently, just

6:46

a week ago, we unveiled our new hairdryer called

6:48

Air Light Pro. So 10 years

6:50

later, we brought to the market a

6:52

hardware device that hopefully is going to

6:55

do as well as Makeup Genius. Because

6:57

since Makeup Genius now, I think something

6:59

like 70% of the retailers in

7:02

the world have some type of makeup virtual try on.

7:05

So it's been a while. Makeup

7:07

Genius. I remember that event. I remember

7:09

that unveiling after work. And Jen, I

7:11

think you and I were there together

7:13

trying on lipsticks. Like that was

7:16

virtually trying on lipsticks, virtually trying

7:18

on lipsticks. Was it at your offices?

7:21

Yeah, we did something at our offices. This is

7:23

the first time that I met you, I think

7:25

yes, it was at the high floor. Exactly. We

7:27

had done. Yeah, I think Carol Hamilton was there.

7:29

Yeah, exactly. Yeah. That was a

7:31

really cool, very splashy, you could tell

7:34

that things were happening in the beauty

7:36

space. So very cool. So you just

7:38

mentioned the Air Light Pro, we're going

7:40

to get to that nitty gritty in

7:43

a bit. But that was debuted off

7:45

of CES, which is the consumer electronics

7:47

show. Right. So that's like for you,

7:49

probably like the beauty Oscars, right?

7:51

Yeah, I do beauty tech Oscars for sure.

7:54

For me, you're right. Because it's for you.

7:56

That's your point for me. Yes, it

7:58

was and I have to say this year with

8:00

a really special year because we had every

8:03

year they do this opening keynote at the

8:05

Consumer Electronics Show. Believe it or

8:07

not it's like the 57th year

8:09

of this show and a lot of

8:12

things were unveiled at that show like

8:14

the first VCR, the first Bluetooth, things

8:16

like that and every year they open

8:19

it up usually with a tech CEO

8:21

like Samsung or LG and this year

8:23

Niko Lajevo, our CEO opened

8:25

up. It was the first time ever a beauty

8:27

company opened CS. It was really cool. It was

8:30

like 200,000 people go there. It's like the biggest

8:33

things. It's like he says like the

8:36

Oscars for me and so he

8:38

did a one-hour keynote which was phenomenal. It

8:40

was almost like just seeing 10 years of

8:43

our work so we were so proud

8:45

to see him up there. So it was really cool.

8:47

That's fantastic. Well why do you think that this

8:49

was your year? Like why is beauty having such

8:51

a moment at CS? Well I

8:53

think you know when we started 10 years ago and

8:55

we went to CS there were like no beauty companies

8:57

at all there but it's

9:00

beauty is a really dynamic

9:02

industry where people are constantly

9:04

wanting new innovation. The changes

9:07

in society like when you look at

9:09

gender fluidity, gender neutrality, all the things

9:11

that are happening induce more and more

9:13

changes and quickly and how beauty evolves.

9:15

There's this kind of essentiality of beauty

9:17

that more and more has we believe

9:19

strongly about it and more and more

9:21

is coming into play and

9:23

tech has found its way to bring

9:26

some delightful magical experiences

9:28

in beauty. Our consumers have

9:31

an appetite to use tech and so for that

9:33

reason I think what was cool is the fact

9:35

that people see us as a real part of

9:37

the tribe at CS and I think it

9:39

took 10 years of a lot of proving

9:41

it because the other companies have been around

9:43

like TV companies for 50 years. They've had

9:46

a while to showcase what

9:48

it would be like to bring tech in their industry.

9:50

For us it's been 10 years I think it took

9:52

a good 10 years to showcase that

9:54

we're not just there to sprinkle a little

9:56

bit but that beauty can play a

9:58

role in how I never thought about

10:01

that, like earning credibility

10:04

in the tech space. Yeah,

10:06

beauty's arrived. You

10:09

know what else has arrived? If I

10:11

saw anything at CES this year as I

10:13

was going through the news, especially with the

10:15

beauty companies that presented AI, every

10:17

other person's like, well, we have AI. Well,

10:20

we have AI. And so, Jess and I wanted

10:22

to dig into this a little bit because how

10:25

would you explain artificial intelligence and also what isn't

10:27

it? Because I feel like a lot of companies

10:29

are just like, it's made with AI and they

10:31

just stick it on as like a marketing term,

10:33

you know? And it isn't really. So

10:35

can you explain what that is for a consumer, for

10:37

a layperson? Well, I think

10:39

there are a couple of things like, and

10:41

first your point about the fact that a

10:43

lot of companies want to mention the buzzwords.

10:45

I think people feel like today there's a

10:48

necessity to talk about these things because they're

10:50

all over the press and people are talking

10:52

a lot about AI today because of Gen

10:54

AI. The reality is like what I learned

10:56

over the last 10 years is that what

10:58

we really always have to focus on to

11:00

create a great beauty tech project is what

11:02

people need. And a lot of times

11:04

the answer to what people need is not tech. Sometimes

11:08

it's tech and sometimes it's tech with AI embedded

11:10

in it. So answering people's needs

11:12

and consumer tensions, I find, is

11:15

the right avenue towards going in. So

11:17

whenever I'm asked about what are you doing in

11:19

AI for beauty tech, as you know, we do have

11:21

AI in a lot of things that we do.

11:23

But the reality is when I start with the need,

11:26

a lot of times I have projects that are

11:28

just devices without being connected. Sometimes

11:30

they're services and sometimes they're AI based. But

11:32

to answer your question about AI in

11:35

general, I think fundamentally I think that

11:37

when you have systems that get smarter

11:39

and that can do things that are

11:41

difficult to do as just normal

11:44

like human beings with our

11:47

own way of doing things. For example, one day AI will

11:51

allow us to measure individual wrinkles and

11:53

see how they involve over time that

11:55

we can't do with our naked eye

11:57

or one day we'll be able to

12:00

interact with real beauty experts

12:03

with AI that truly understand

12:05

our needs and give you

12:07

advice that's way more in-depth

12:10

than what we would see like

12:12

a few years ago or today.

12:14

And also AI will allow us

12:16

I think to develop faster formulas

12:18

and products for people because

12:20

and I think this is the part

12:22

we've really invested strongly in in L'Oreal

12:24

is this idea that we have thousands

12:27

of SKUs and we believe strongly in

12:29

the company that innovation comes from the

12:31

molecules like how they actually work on

12:33

the skin and hair. We believe very

12:35

much in that tech aspect not tech

12:37

like for the CS but tech chemistry

12:39

and how they work and I think

12:41

developing these kinds of molecules take time

12:43

and thanks to AI we'll be able

12:45

to use things to be able to

12:47

help us understand what are the best

12:50

new formulas we can create. I honestly think

12:52

we're at the beginning I don't know yet

12:54

all the full depths of where they will

12:56

go. I like that you said though

12:58

that it's systems that get smarter because I think

13:00

a lot of people are mistaken and they think

13:03

oh it's just like a robot did the searching

13:05

for the new skincare molecule or fragrance molecule not

13:07

realizing there's also that feedback loop that's what makes

13:09

it intelligent that the system will get smarter by

13:11

searching one time the next time it searches it

13:13

searches even better. Am I right to explain it

13:15

that way? Yeah totally I think the more

13:18

you the better the AI is the more

13:20

it learns I mean this is exactly what

13:22

we need as human beings. Exactly. I

13:25

think that's I mean and anyway for beauty consumer

13:27

it's very useful because we audition

13:29

products right and we audition products and

13:31

if you know we have real ways

13:34

with our data to know if our products which

13:36

ones are right for us and how it evolves

13:38

with our skin and hair and becomes smart over

13:41

time it'll inform us to get the better products.

13:43

I think for people it will be a benefit

13:46

properly developed. I love that

13:48

word auditioning products. Yes to make

13:50

the cut one that made the cut for

13:53

CES was beauty genius. Now this did use

13:55

some artificial intelligence in its development correct?

13:57

Yeah so beauty genius as a digital

13:59

service. that we have for our company that

14:01

we acquired called Modify. It's the same company that

14:03

did the virtual try-on. And basically what it is,

14:06

and the reason there's AI in it, is when

14:08

you take a photo with your phone or you

14:10

do any kind of capture on your phone, you

14:12

have all kinds of lighting. Right now when you

14:14

see my face, it will be very different than

14:16

for example if I were outside. And

14:19

it's only thanks to training this algorithm

14:21

that we were able to make it

14:23

accurate. And the service is you go

14:25

in, you take some images of your

14:28

face, and it will tell you the

14:30

diagnostic. It will tell you about

14:32

your pores, your fine lines, your

14:34

wrinkles, things like that. The way

14:36

the AI was developed was it

14:38

has like one piece which is

14:40

150,000 images where dermatologists actually said

14:43

this is a wrinkle, this is a fine line,

14:45

this is how big. And then we added a

14:47

bunch of data after training that was trained on

14:50

this set. And that made it

14:52

really accurate. And I think the part that's

14:54

really AI based is the accuracy part. It's

14:56

like 99% accurate to give you a diagnosis.

15:00

So if it saw me right now, I have one

15:03

of these beauty lights on, one of the influencers used

15:05

to look good on camera, it makes me look like

15:07

I don't have any pores. But it would know to

15:09

correct like that girl's line, she's got on

15:11

a beauty light, we're going to correct for that when

15:13

we address her skin, it can adjust the light. Yeah,

15:16

the light it will adjust. Exactly. It

15:18

will adjust for light. My secrets

15:20

will be given up. Got it. There you go.

15:22

And it's for you, right? So you won't have to

15:24

share it if you don't want to. But in reality

15:26

is sometimes we do want to keep our own data

15:29

for ourselves. We don't want to share but fundamentally, the

15:31

more accurate it is, then the more you can take

15:33

images over time and you can see how it evolves.

15:36

And then if you can add to it, and

15:38

I think this is going back to AI again,

15:40

like we do, if you can add to it

15:42

your lifestyle and where you live and your pollution

15:45

and your hormones and these are the little projects

15:47

we've done over the last two

15:49

years, we've partnered with Breeze-O-Meter that

15:51

has a really good climate tech

15:53

app. We have partnered with Clue

15:55

that does hormone, it's a period

15:57

tracking app that helps us understand

15:59

hormones. and skin, if you start

16:01

to put that all together, you can

16:03

inform people more precisely about what

16:07

exactly is happening with their skin and hair and

16:09

how you can have the right products over time.

16:12

That's so interesting. Wow. All

16:14

right, another innovation that we saw a

16:16

lot about right after CES was the

16:18

Air Light Pro. You mentioned that

16:20

before. How is this different than

16:22

other? It's like a hair dryer, right? Yeah,

16:25

I mean, it's a hair dryer.

16:28

How is this different than the other super high

16:31

tech hair dryers? Give us a pinch. Give

16:33

us a pinch. It's a fancy hair dryer.

16:35

So I think this is really, to me,

16:37

something I was very inspired because when I

16:39

was talking to the founder of the startup

16:41

called Zubi, who we've now invested in, that

16:43

we did this project with, the story came

16:45

with this idea that when you look at

16:47

certain things that are really part of the

16:49

day-to-day life of what everyone does, like we,

16:52

you know, 75% of people in

16:54

their homes have in the world have

16:56

a hair dryer. So it's like a real, it's

16:58

a gesture that people do every day. Wow.

17:01

I was amazed too. I was like, so it's

17:03

basically- Not the Airbnbs I go to, but okay.

17:05

Yeah, exactly. The Airbnbs may not

17:07

have, but in your house. I'm sure you

17:09

have a hair dryer in your house. Hopefully

17:11

I'm right. Okay. And the thing

17:13

is, is that some of these have been using

17:15

the same type of technology for like, since their

17:17

invention. I mean, and a perfect

17:19

example of the hair dryer, like for 70

17:21

years since the invention of a hair dryer,

17:23

they basically heat the same way until

17:26

today, until now, which is that

17:28

they use what's called convection heating. So

17:30

basically like what your toaster, when you turn

17:32

on your toaster, it turns orange. They're these

17:35

like little coils. And the thing

17:37

about that is that it becomes like super hot. And

17:39

so when you touch your hair dryer, right at the tip,

17:42

it's really hot, over 250 degrees. And

17:45

then it, they, you want people to put

17:47

it six inches away from their hair and

17:49

it becomes half of the

17:51

heat by the time it hits your head, which

17:54

the air and so and a lot of it's

17:56

wasted in the environment, which is why it's like

17:58

the second most consuming, like in your

18:01

house today that's handled like three times more

18:03

than your microwave oven. I mean it's really

18:05

consuming a lot of electricity. It uses more

18:07

electricity and more resources. Is that

18:09

why in my old apartment it would always like short out?

18:12

Yes, that is why. Oh my God!

18:14

Okay, yeah, I used to live like a

18:17

really old apartment, yeah. Yeah, and don't use

18:19

a converter with a hairdryer, it doesn't work.

18:21

Obviously, you go to Europe with your American

18:23

hairdryer and the hotel people yell at you, that

18:25

never happens. But yeah. Exactly. Don't do that. So

18:28

what's the innovation here? Yeah, so what

18:30

we thought about was, what if we

18:32

were to be inspired by nature and

18:34

what if we were to say, okay,

18:36

the reality is when it rains in

18:38

nature, it dries a lot

18:40

faster when you have sun and wind together because

18:42

it's the two that make it drive faster. And

18:45

so what we have done is created a whole

18:47

new paradigm shift on how to dry hair. And

18:50

so the technology is it has

18:52

an infrared light, a specific infrared

18:54

light that it heats, it's

18:56

like hot. And it's

18:58

a ring that's around the air

19:00

itself. So the air itself

19:03

is flowing and this is encompassing the

19:05

air as it's moving and

19:07

heating it. And by doing that, you

19:10

don't need the coils anymore. And

19:12

so it does two things. It

19:14

makes it less hot, but

19:16

with the same level of

19:19

efficacy, actually even better,

19:21

you dry your hair faster by 30%. And

19:24

it's because the light is not only

19:26

heating the air that's flowing, but it's

19:28

also helping you dry the hair because

19:30

it's shining infrared light on your hair

19:33

with the wind. So it

19:35

dries faster by 30%. It

19:37

uses 30% less electricity. And

19:40

it makes your hair a lot smoother by 59%. And

19:43

it's because it's less harsh.

19:45

Because today a lot of people take the

19:48

hairdryer and go really close to their hair, which is very

19:50

damaging. I don't think a lot of people can do the

19:52

six inches rule. I don't think people

19:54

are half a foot away from their head

19:56

when they do so. And for that reason,

19:58

you're putting a lot of very high heat.

20:00

on your hair which is much more damaging

20:02

than using this technology. So we're like we

20:04

think it's a total breakthrough. I

20:07

didn't even know light could dry hair. I never thought

20:09

like heat makes sense. How come nobody did this before?

20:11

Is it just they didn't think about it or is

20:13

it just is it very difficult to do? I think

20:15

it's more in the middle of that

20:17

where it's like the type of infrared

20:19

light that can really heat this type

20:21

of air used to be

20:24

very expensive and not very miniaturizable

20:26

meaning they couldn't make it small

20:28

and so until maybe like five

20:30

seven years ago and then

20:32

there is a part of it which is

20:34

that people didn't think about it. I mean

20:36

it's odd because I've been doing innovation for

20:38

almost 20 years and sometimes I look at

20:40

things and go wow it's like so simple

20:42

and yet simple in the idea and yet

20:44

no one has thought about that and it wasn't us

20:46

I say it humbly because it wasn't us that thought of

20:49

this idea was the startup that we worked

20:51

with so if it was us I'd be a little

20:53

bit more humble with the way he said but he

20:55

the guy that created this that just really clever idea

20:57

and inspired by nature and he

20:59

thought and then he had the expertise to do it

21:01

they patented over 150 pounds

21:04

on it so they also got to protect

21:06

it well so it's just one of those

21:08

timing things I think. Speaking of timing when

21:10

can we can we have it

21:12

when can we try it? So it's gonna launch

21:14

in May in European salon so you're absolutely

21:16

able to fly to France Paris maybe to

21:18

the trip to Paris to go to the

21:20

sign. We have European listeners. Yeah exactly I

21:22

don't know if you do a hairdryer get

21:24

a hairdryer so you probably want to wait

21:27

but in June it will go to direct

21:29

to consumers in Europe and then in September

21:31

it will be in the US so it's

21:33

gonna happen all this year. Do you know

21:35

about what the retail price will be? Yeah

21:37

it's gonna be around $399 so

21:39

it's on the premium side it's still it's

21:41

not the highest but with

21:44

the energy savings that you'll have

21:46

on your electricity bill if you're in Manhattan you

21:48

will make it up within 12 months if you're

21:50

in another country it could be 18 months. That's

21:52

how much we're paying to dry our hair and

21:54

our electricity bill? I like that you've

21:57

quantified it like that. Yeah it's a lot it's a

21:59

lot of savings. You consume a lot of

22:01

energy. I just think air conditioning and heat is what

22:03

uses it all but of course Yeah, so air conditioner

22:05

is the number one consuming electronic and then

22:07

it's your hair dryer So

22:09

if you think your air conditioner is then your

22:12

hair dryer is just as yeah, it's right below,

22:14

you know Okay, speaking of hair tomorrow.

22:16

I mean, this is very la di

22:18

da problems, but I'm very annoyed I'm

22:20

gonna be spending four hours to throw

22:22

back sitting in the chair at least

22:24

getting my color done. Okay? I've got

22:26

to get my roots done. It's very

22:29

annoying I heard that you've got a color

22:31

innovation on the way and at-home color right this

22:33

Yeah, this one is one of those ones that

22:35

we actually Created in L'Oreal

22:37

and it didn't come from my team

22:39

We have an internal competition called beauty

22:41

shakers, which is like every employee gets

22:43

to like come up with an idea

22:46

And you can come up with anything right?

22:49

So if you could come up like I

22:51

could write something about the outlook calendar invites

22:53

like I mean you could go with any

22:55

idea Beauty shakers. Yeah, it's called beauty shakers

22:57

fun It's fun and there was an idea

22:59

like seven years ago from someone in

23:01

marketing which was again with going

23:03

back to and this is where Like we're a discussion

23:05

about AI and this idea that like starting with tech

23:07

is one thing but starting with what people need is

23:10

another The hair dryer is like 50

23:12

years. It's been doing the same thing. It's it's

23:14

damaged It's more damaging to hair than people like

23:16

they wanted to dry faster the hair color We've

23:18

had a lot of innovation in color

23:21

Chemistry where you have vibrant colors less

23:23

nasty things like that But

23:25

we've been mixing it at home almost the

23:27

same way for 50 years It's

23:29

like there's a bowl with like gloves and

23:32

then this like plastic comb and the little

23:34

timer and a box that you open and

23:36

that Hasn't really changed. And so the idea

23:38

was what if we were to create a

23:40

little device? that could

23:43

do everything for you and all you

23:45

do is brush and By

23:48

brushing you don't have to do all that

23:50

So you know and you also don't have to

23:52

worry about the even application because we'll take care

23:54

of it through the device Oscillating at the

23:56

right level and depositing the chemistry there and

23:58

that came back to this idea called

24:00

Color Sonic, which is this device for hair color at

24:02

home. I like what I'm hearing.

24:05

Okay. I think I might brave

24:07

it again. I asked a couple of COVID flubs.

24:09

Yeah. COVID, yes. Yeah.

24:12

COVID mishaps. Yeah. And actually

24:14

you can watch it online, but Eva Longoria

24:17

came on the stage with our CEO and

24:19

our TEBZ CEO because she went viral, I

24:22

think a few years ago during COVID

24:24

doing the hair coloration at home. So

24:26

she's the one that unveiled it. That's right.

24:29

Yeah. Yeah. You

24:31

know what I'm really interested in? I want

24:33

to talk about, I love technology that helps

24:35

us make a smaller environmental impact, like with

24:37

the hairdryer, you're using less power. But what

24:40

are some of the ways that you see

24:42

in general, even if you saw other places

24:44

at CS, not from L'Oreal, that technology could

24:46

be used to help us lower the environmental

24:48

impact in the beauty industry with all of

24:51

our packaging and power that our tools use? What

24:53

are you excited about in that space? Well,

24:55

it's something that, I mean, our team is

24:58

really passionate about the group, what we call

25:00

green tech, which is like this idea that

25:02

technology can play a role in sustainability. And

25:04

the two examples we just talked about, like

25:07

the hairdryer, of course, for us, we fundamentally

25:09

want to build an amazing hairdryer because people

25:11

should not sit for the consequences of sustainable

25:13

technology development. And this is the reason why

25:16

for so many years. They want to adopt

25:18

it. Yeah. Yeah. They

25:21

want to take like, it's been like 30 years since the electric car

25:23

came out, but it's only recently that people are really driving it because

25:25

they're great quality. Good point. And

25:27

we have the same thing with the hairdryers.

25:29

It didn't dry hair faster. People, it's not

25:31

the first. So there's that. So I

25:33

think in our conception of eco

25:36

design, we have to remember, we have

25:38

to build beautiful products and work and

25:40

then bring sustainability. But that being said,

25:42

to answer your question more precisely, I

25:44

think there are a couple of new

25:46

things that we're really interested in. We

25:48

just acquired a company. We literally announced

25:50

it at CF last week, which is

25:52

called Gyoza, which is a water tech.

25:54

It's like a company that builds shower

25:56

heads that instead of reducing

25:58

the flow of the water, they

26:00

make the droplets a lot smaller. And

26:02

so by doing that, they actually let

26:04

the speed stay the same. So you

26:07

feel like it's a shower that's just

26:09

as strong, but you save 69%

26:11

of the water for the environment. So water is a

26:13

big one, Jen, that I think today we're in a

26:17

60% of the world in 2030 will be water

26:19

stress is not an emerging country

26:21

problem. It's going to become everywhere. So

26:23

that's somewhere where beauty can play a

26:25

large role. And so I'm really proud

26:27

that we acquired this water tech company.

26:29

So exactly and the kind of thing

26:32

that a beauty company would do, and

26:34

this is why I love L'Oreal because

26:36

they take commitments really seriously. Then there's

26:38

the packaging, like you said, where there's

26:40

like lots of new regenerative packaging and

26:42

ways to use and you see that

26:44

in conferences that are not just beauty

26:46

and food, where people are trying to

26:48

use a lot more sustainable and compostable

26:50

technologies around packaging. Then there are

26:52

things we're doing in the labs where we're

26:54

trying to reduce water usage with our products,

26:57

make it easier to rinse that helps. And

26:59

then I think there's also, this is an odd

27:01

part, but this is something that we're working on too,

27:03

which is our advertising

27:05

digital footprint when it

27:07

comes to sustainability, meaning

27:09

when you send very high resolution

27:11

images in your emails and things

27:13

like that, there's an effect on

27:15

the environment from that. And so

27:17

we're working on some eco tech

27:19

around how to reduce our footprint

27:21

even on digital. L'Oreal will

27:23

have smaller server farms out in

27:26

the desert because it's delivering

27:28

messages and visuals. There you

27:30

go. Or we'd make it more, you don't

27:32

necessarily need like the level of file sizes

27:34

that you have to give people the experience

27:37

they have and where you can reduce your

27:39

footprint. I think people forget that that does

27:41

also have an environment impact because it feels

27:43

like little magic elves send it. I don't

27:45

think most people think about that. Yeah, I

27:47

really don't. And especially like in a creative

27:50

industry, it's the forefront we are thinking about,

27:52

the product and what image you're putting forth,

27:54

not necessarily the magic elves.

27:57

Yeah, the magic elves. Think

28:00

about all of it, yeah. Yeah, that's

28:02

really cool. Okay, so yeah, you've hinted that

28:04

CES is about like, yes, you're

28:06

putting out a product, but it's a lot

28:09

of big picture thinking. It's a lot of

28:11

possibility and inspiration. It

28:13

reminds me of auto shows, seeing

28:15

like the car of the future.

28:17

It's not necessarily about something practical

28:19

that you're putting into production, but

28:21

showing people what's possible and making

28:24

like the industry dream. Can

28:26

you share an example of something that

28:28

Laurie Yell has put out in the

28:30

past that didn't necessarily hit the

28:32

market and go gangbusters, but you feel made

28:35

a real impression on the industry. Yeah, I

28:37

think, you know, it's funny because when I

28:39

first started 10 years ago, I was so

28:41

attracted to the tech part. So like I

28:44

would go to conferences and be like, AI

28:47

or, you know, and then as I got a

28:49

lot more gray hair and I started to realize

28:51

that the reality is we have to remember what

28:53

people need. I stopped thinking about the tech piece,

28:55

but I did think, you know, and I started

28:57

really like talking to my team. A lot of

29:00

the people on my team have been with me

29:02

since the start. So I've been very lucky.

29:04

I think that we have like almost 10

29:06

people have been with me more than 10

29:08

years. And so we've seen this kind of

29:11

evolution and at some point we're like, we're

29:13

really optimizing our projects now to build things

29:15

that really will help people and business. But

29:17

there are some special projects that we still

29:20

wanna do that may not be huge P&L

29:22

drivers, but are important for our values. And

29:24

so I give you two examples and it

29:26

goes to your question. One is our latest

29:28

project called Hapta. So Hapta

29:31

is a collaboration we did with

29:33

Alphabet, their health division called

29:35

Verily. And it's basically,

29:37

they have this incredible technology they

29:40

acquired from UC Berkeley, which is

29:42

like a spoon that using

29:45

AI sensors will understand your

29:47

movement and your tremors and

29:49

it will adjust. So the

29:51

spoon part adjusts while you

29:53

may have a hand or

29:55

arm mobility issue. From Parkinson's,

29:57

from paraplegia, from... And this

29:59

is... one in 10 people in the

30:01

world today that, if you remember, Selma Blair

30:03

had this post where she couldn't apply her

30:05

makeup because she had issues with MS and

30:08

things. And I think these people want, they

30:10

have the same spending power as the other

30:12

nine out of 10 and

30:14

they have no access to be able to

30:16

use their own hands to apply makeup to

30:18

do the basic things that they want in

30:20

life. So we worked with them and we

30:23

built an applicator. And it's true that it's

30:25

not probably gonna make billions of dollars for

30:27

us, but it's important because when we talk

30:29

about inclusivity, when we talk about creating the beauty

30:31

that moves the world, which is our motto, we

30:33

want these one in 10 people to be able to

30:36

have access to beauty, even if

30:38

it's a small portion of the one out of

30:40

10. And so we do things like that. We

30:42

also did things around technology that helps you understand

30:44

your exposure to UV for melanoma, which

30:46

again, it wasn't a blockbuster in sales.

30:50

We sold it at the Apple store, it was the first beauty product

30:52

at the Apple store, but getting some

30:54

verbatim of people that were like,

30:56

I have generations of family that

30:59

have melanoma and thanks to the

31:01

sensor, I got to understand more about my

31:03

UV exposure. These kinds of projects, we

31:05

do them and we make decisions on our team that,

31:07

okay, we will do them even if

31:09

they may not be the next billion

31:11

dollar. I'm really sorry. Jess,

31:23

don't you love your ritual hyaceras supplement?

31:25

I actually do, I love them. They're

31:28

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31:30

ritual, my morning ritual. Why? Because

31:33

honestly, Jen, I'm trying.

31:36

I'm just trying, okay, this

31:38

face, I'm grateful for every day on this

31:40

planet, but I got to keep

31:42

it looking cute. And they make it easy. They

31:44

make it very easy. The pills, I said

31:47

this to you like a while ago, but

31:49

I mean, heen, they smell good and

31:51

they look nice. They go

31:54

down easily, they're good size. They're easy

31:56

to incorporate into my ritual. And you

31:58

know what, I've invested so much. time

32:01

and expense into my

32:03

skincare routine. Let's scaffold it

32:05

with something from the inside out. I

32:07

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32:09

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32:11

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33:16

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33:18

going to get into it. However, I'm going

33:20

to start with the first one because it's

33:22

an easy one. No more

33:24

wearing uncomfortable bras. I can do

33:26

that. I can do everybody wants to

33:28

do that. No more uncomfortable bras, no

33:31

more uncomfortable shapewear period. Luckily

33:33

I am well in my way to

33:35

making this New Year's resolution actually happen

33:38

because I have Honeylove. It's an amazing

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33:50

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33:55

like staring it down like, Oh, not

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my Honeylove. Honey Love crossover bra, it is

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If you want to achieve the hair of your dreams,

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mascara. Well,

36:35

you know what's funny? Maybe this is just

36:37

where my head's thinking. You mentioned two of

36:39

the projects that just as a journalist, I

36:42

feel like we're covered more than some of the

36:44

other projects that maybe were more commercially successful. We've

36:47

talked about both of those on our podcast. Yeah.

36:49

And I've seen them covered like in the press

36:51

more than probably some of your other products. So

36:53

yeah, they've pushed L'Oreal's values forward. But I think

36:56

I can't think of and it's not like

36:58

a slight to other beauty companies like L'Oreal's,

37:00

this huge massive company that you

37:02

can't compare necessarily. But I don't

37:04

know of other beauty companies who are able

37:07

to do those kinds of things. So it

37:09

almost feels like maybe

37:11

a responsibility or maybe like a privilege

37:13

to be able to do those sort of things.

37:16

Probably both. Huge company. Yeah, I think you're right.

37:18

I think it's both. I mean, I think you

37:20

have to have first you have to have really

37:22

strong values and that happens no matter what company

37:24

you are. If you have strong values, you care.

37:27

But then you need the resources, you need the

37:29

backup from your CEO, you need the money, you

37:32

need the time, you need to be able

37:34

to balance the time and not a

37:36

lot of talent, the talent, the collaborations,

37:38

sometimes maybe even working with us there

37:40

if you need to have the right open

37:42

innovation strategy, things like that, that maybe

37:44

not everybody can do or doesn't have the time

37:46

to do. So at your point,

37:48

I think it's also responsibility we can take

37:50

for the entire industry. I would be more

37:53

than happy to see more of these pop

37:55

up even if it's on my competitor. Yeah,

37:58

because they, you know, all the us

38:00

have, so anything this is why they're covered

38:02

in the press a lot, all of us

38:04

have someone in our life that have some

38:06

kind of hand or arm mobility issue. Like

38:08

we can all think about somebody like I

38:10

have someone in my family who has rheumatoid

38:12

arthritis, I have someone who had paraplegia so

38:14

like second degree from my family but still.

38:16

So when you capture that people

38:18

feel the emotion with it. Completely. Yeah

38:21

and I think it is probably inspiring to

38:23

other large company, large and small like look

38:25

what they're doing we should also be speaking

38:27

to this audience we should also be raising

38:29

awareness in this way so yeah I think

38:32

it speaks to what you guys are

38:34

doing as leaders and it's very inspiring.

38:36

And then let's talk about some of

38:39

those bigger commercial successes what has really

38:41

driven some big sales for L'Oreal that's

38:43

been a you know a CES moment

38:45

or that came out of your group. Yeah came

38:47

out of my group. Well I think you know

38:50

there are a couple of like and it's odd

38:52

because I get questions a lot of times from

38:54

financial media I can you know or some of

38:56

the more outlets like that are really focused on

38:58

finance and things like that where they ask this

39:00

question very directly and I always say

39:02

well you know there are a couple of ways

39:04

to look at it. The first is indirect revenue

39:07

rate so like I mentioned to you when we

39:09

started Makeup Genius that was 10 years ago there

39:11

were 20 million downloads but it was seen as

39:13

you know still at the beginning now you

39:15

have 70% of retailers around the

39:17

world that use this technology and you

39:19

convert more. So people that are we

39:22

have an ocean of choices today so

39:24

having diagnostics having virtual try-ons to guide

39:26

us allow us to get to the

39:28

better product and if you have a

39:30

really good virtual try-on a good diagnostic

39:32

people will trust your brand and it

39:35

will convert more. So we have seen

39:37

and to be more concrete about that

39:40

we have a little diagnostic device at the

39:42

point of sale that's called skin screen that's

39:44

launched by six seven of our brands and you

39:47

go and you take an image of your face we

39:49

find that with that technology we can almost go

39:52

10x higher when it comes to conversion

39:54

rates. So it's incredible and it's indirect

39:56

it's not able to measure but wait

39:59

showing us wrinkles we have and then we add

40:01

to cart. When

40:05

you go to the store because it's in

40:07

the store, you're lost. So

40:09

that you're lost, right? You're not lost, lost, but you want

40:12

to know what's the right thing and you want proof. You

40:14

don't leave frustrated. You've got some help so you

40:16

left with what you came in for. I got it. Like

40:19

show me what I have underneath my skin. Like show

40:21

me so that I know I'm using the right thing,

40:23

right? Got it. Then there is

40:25

direct sales like we were discussing. So if

40:27

you look at the hair dryer, for example, it's a $10

40:29

billion market. It's growing

40:31

super fast. And like I said, three out of

40:34

four people have it in their homes. So I

40:36

think the chance that this, we

40:38

hope if people are delighted as much as

40:40

we are with the hair dryer, the Air Light

40:42

Pro, that this could be a big business

40:44

for the company eventually. And we've done other

40:46

ones like our Steam Pod, which is a hair

40:49

straightener that we do that does very well and

40:51

a skin device we just launched in China

40:53

that is with Lincoln. So yeah, we have,

40:55

I think there is, it's soon,

40:57

it's becoming and maybe is already becoming a

40:59

force to reckon with even for business. Keith,

41:02

as you've been talking, I've been thinking this

41:05

man needs to run for office. You're very good

41:07

at hope and innovation and

41:09

make spinning things positively. Right. So

41:13

take off your little politician hat. I

41:15

have a question. Is it going to be negative? No,

41:18

you don't have to be negative, but I'm thinking about sometimes

41:20

the beauty industry gets really excited about things and

41:22

it's ahead of the, it's too. We

41:25

weren't ready for it yet. Or like I thought, yes,

41:27

it wasn't a L'Oreal product. They demoed

41:29

their little manicure thing and it didn't work. And

41:31

like, oh, I know what you're talking about. Yeah,

41:33

I felt so badly for them. But like, what has

41:35

happened in the last decade that you were like, oh,

41:37

this is too soon, too soon. We're not ready. Have

41:40

you, is there any technology innovations that you thought of

41:42

that you were like, give us another 15 and

41:44

then it might work. Yes, there are. First of

41:46

all, thanks for telling me I'm optimistic. What was

41:49

it that somebody said once, like if you're half

41:51

optimistic and half anxious, then you're a good innovator.

41:53

Oh, OK. So that's your personality.

41:55

There you go. Yeah, I'm just not showing

41:58

on a podcast my anxiety part, but don't

42:00

worry. if there's no going your eyes are

42:02

giving it a announcing. The other side of

42:04

the is an admission of as I say

42:06

that around and saw no no not at

42:09

all came very easy. I can assume the

42:11

think about all the things that were doing

42:13

today that are challenges and know I think

42:15

they're couple of things that I really believe

42:18

need time. One is a connected mirrors The

42:20

goons has ever connected mirrors for a long

42:22

time in this idea when I was a

42:24

connected mariner. Like you go you have in

42:26

your bathroom this mirror that you put above

42:29

you're saying tenants tells. You for me some

42:31

of your beauty And there were times where we

42:33

saw this concept cars be Seriously consider this area

42:35

So not to say that people make the you

42:37

know to to poo poo on others but the

42:39

reality is it's just like people have not adopted

42:42

these kinds of connected mirrors and their house and

42:44

it's it's that's a thing as a gift to

42:46

remember what people have adopted where. Is it like

42:48

a mirror? That's like your skin is dryer. Yeah I

42:50

like that. Seems like you would go in

42:52

front of your think every morning with and

42:54

they were like ours hims. You go to

42:56

electronic shows and that only of beauty that

42:58

would show you like you to see all

43:00

this stuff and years but today the only

43:02

time I've ever seen a real mirror and

43:05

my life connected is in the hotel Rooms

43:07

are expensive that applicants he beats and said

43:09

was that away I don't think I've ever

43:11

looked us so and I think that's just

43:13

not there yet. I don't think I don't

43:15

know if I want minor incident from your

43:17

hands. that's another thing you wanted. that's another

43:19

maybe. That's a reason why it hasn't been

43:21

yeah, adopted. And then there are other things

43:24

like one day having electronic makeup or yobs

43:26

and can like makeup or you have yeah

43:28

like you know like the Hunger Games where

43:30

you like looked really really futuristic or things

43:33

that we dream about maybe that is just

43:35

or robots that will do things like cut

43:37

your hair. Or the Judy Jetson.

43:40

Machine that make up applicator am.

43:43

The. Again, I think if you fall into that trap,

43:45

it's because you've thought about the tat. And

43:47

not about what people need because like you just

43:49

said Jessica, you're like I don't even know if

43:51

I want that to my god from say we

43:53

need to think about what people need. And.

43:55

That's when we don't fall in the traps

43:57

of over engineering a problem like this here.

44:00

color tool that we have, it's not connected,

44:02

it has no AI, it just helps you

44:04

mix the color and apply the product and

44:06

maybe more beneficial than a connected mirror. Were

44:09

you a gadget kid? Were you like the

44:11

kind of kid that needed the Gameboy the

44:13

day it came out? Yes. So

44:15

like I was a real nerd when I was growing

44:17

up. I was not the cool person in the in

44:20

school at all and my mom would

44:22

always tell me nerd is fashion so you can

44:24

imagine how nerdy I was because she's trying to

44:26

like make me survive I guess. But she told

44:28

you when you were a little that nerd is fashion.

44:30

Yeah nerd is like it's in it's

44:32

in like fashion right now. I was

44:34

like really? It doesn't feel like it.

44:36

Where did you grow up? I grew

44:38

up in Berkeley which is a city

44:40

in San Francisco. Yeah. You're primed for

44:43

this space. Yeah. That's cool.

44:45

That probably was a little fashionable right? I don't

44:47

know. I'm not. I don't know. Maybe for 10%

44:49

maybe for the nerds it was fashionable. But

44:51

I mean in the Bay Area you have

44:53

a lot of diversity so it's easier I

44:55

think if you have that. But yeah and

44:57

I was always into tech and gadgets. I

44:59

mean I ended up getting a PhD in

45:01

biology. I never even went into tech but

45:03

I love the new stuff. So

45:05

like I'm probably one of the few that's

45:07

gonna buy that Vision Pro from Apple and

45:10

use it at home tomorrow is the pre-order.

45:12

So I'm I am one

45:14

of those people. Yes. That gets it.

45:16

That's funny. I was gonna ask you what it didn't

45:18

even have to be beauty. What are you excited about

45:20

for the future of technology? And that's a very practical

45:22

answer right there. You're gonna go buy that tomorrow. But

45:25

is there anything else that as we as we wind

45:27

down here that you just can't wait for you're

45:29

really excited about? Yeah I mean I mean there's

45:31

the geeky side of me but I think in

45:33

terms of like the real things that make me

45:35

super excited I am just like really in

45:37

a strong belief that one day our hands

45:39

and our fingers will no longer be the

45:42

barrier for us to do amazing things. Maybe

45:44

we talk about people around like let's use

45:46

a beauty example like today if you want

45:48

to do your eyebrow or you want to

45:51

have this look that you see on Instagram

45:53

you have to be very good at stencil

45:55

work. There may be a gap

45:57

between your dreams And your desires of what

45:59

you want. On it's even what you

46:01

can do with your fingers and I

46:03

think Tank is gonna remove that. We're

46:05

going to be able to do things

46:07

like the same thing that these wanted

46:09

without having to have that expertise. I

46:11

think there's that. Then there's all these

46:13

things like the eponymous whole world has

46:16

brain you know? That said the other.

46:18

In one day we will have so

46:20

much more autonomous cars. and on the

46:22

things that will change the way we

46:24

live. Mice and maybe electronics that are

46:26

are augmenting people which I could help.

46:28

An amazing things. And to succeed

46:30

you. Hit

46:33

of the to evolution like since the beginning

46:36

of team we've been able to do so

46:38

much more to the and years ago did

46:40

if is the years only the same So

46:42

yeah and then the health space. I'm very

46:44

excited about that. This idea that one day

46:46

rule they've a lot longer because of the

46:48

fact that we're gonna have much better medicine

46:50

to think about that excites a and of

46:52

isn't pro of course. I want

46:55

to watch my lap. Money is on My

46:57

apple does improper ducks. Yes, A. For

46:59

we we do our fat Nascar five with the i've

47:01

been looking at your hair the full time laughing at

47:03

first he is a blow dryer or you could be

47:05

a customer of the same. Tried. To as I swear

47:07

to you I do but only since I got

47:09

the blowdried. It's because they have a rule in

47:11

my team which is that when we develop products

47:13

we have to use them. I've used to live

47:16

think that we've had an arse. Personally I've gone

47:18

out with it and I'd use that so I

47:20

could see how it works because estimates are you

47:22

a this belief that you have to try. But

47:24

after I started using it I realized especially when

47:26

my haircut for my hair grows really quickly for

47:28

like when it gets longer it does help a

47:30

lot the had that. So yes I am a

47:32

user saint. Or the style. So what products

47:35

sees every day like this? Okay of any

47:37

use the new dryer. What is lacking in

47:39

that style any to now. Okay for

47:41

saw this is all genetics and it's all

47:43

grey hair so it's not. I'm not sure

47:45

if style exactly but it's what I have

47:48

and I harbor terrorists nonsense filing product that

47:50

I used sensitive place ads as it brings

47:52

it up really fast and I have a

47:54

great hair stylist and parents who civil like

47:56

is a is the his name is whole

47:59

big he says. He

48:02

so like we a think she's an artist see

48:04

notes a twenty the and when he does so

48:06

I'm like I'm lucky to have to have him

48:08

so he i only do is wake up and

48:10

just take a shower see the ira going on

48:12

and some odd put it up. Yellow it

48:14

into shape theory.what other products any

48:16

skincare use everyday? Cologne. On

48:19

the i'm a user either be says

48:21

research in south lovers how we wanna now

48:23

is a shower and I am user

48:25

of skincare. I love Marcella cologne so

48:27

I no longer Zola fastened to so

48:29

like has been my favorite. So so

48:31

happy when we bought acquired Marcella I'm

48:33

not a surprise me to support is

48:35

also further down shown symptoms and earth body

48:37

washes and then for my skincare i

48:39

moved out it sound of consider courses

48:41

or brown the. Prince.

48:44

I need specific switch Marcela Redo

48:46

and Jazz Club. I like south

48:48

club I do is my like especially

48:51

the candle but even the down and

48:53

cologne I like retinol at night, sunscreen

48:55

on the morning and theoretical front reconcile

48:57

because retinal at night some for her

49:00

and then I use the antioxidant with

49:02

prompt saline on on for under I'd

49:04

with also consider call. And

49:07

ask him and then that is hop when it's

49:09

just one they have One body was censored. that's

49:11

the of one shampoo that I really like to

49:13

call my third the sample. I think of something

49:16

that does a general name. And I like

49:18

that a lot. I mean, I

49:20

love our products, otherwise it wouldn't be twenty one. A

49:22

rundown. We have a lot to choose from. In the loyal

49:24

stable to disperse and of yes, I'm.

49:26

Just you wanted you to us and five with we're going to

49:28

hit him with the Fm. Five and upgrade. ever

49:30

Gonna wrap up? okay? So.

49:33

What was the first grooming products to

49:35

ever fell in love with? Oh

49:37

wow for screwing pronto. Ever fell in

49:39

love with. Before

49:42

I joined the group I really liked whoa

49:44

whoa whoa. To college your job as a

49:46

J overwhelm us home. I think you there's

49:48

a whole the shampoo for his. Have some

49:51

fun. It's so that was is a product

49:53

that I use of I forgot the name

49:55

of the small friends companies. Very Berkeley A

49:57

Clear I don't know. It's a six mother.

50:00

I guess that's the first product I remember that

50:02

I was just very and cologne obviously like I

50:04

love I fell in love at some point But

50:06

the oh were you like a drawcard

50:08

noir guy tell us I'd like to aqua dijo back

50:10

in the day It's like and and you

50:13

know what it's still a great seller and yes We

50:15

do own it, but I did like it even before

50:17

we I joined L'Oreal. It's a classic

50:19

solid. Yeah, I don't know now I

50:21

like Marjela and maybe a few others, but yeah, I

50:23

like this. Okay. What is your

50:25

most used app? What do I

50:27

use the most probably Instagram outside of work stuff?

50:29

I mean my most used app is my text

50:32

message Right,

50:34

I was gonna leave this out of it But yeah, I

50:36

was looking for something like a little surprising like

50:38

I don't know like a geeves productivity app or

50:40

like Boring

50:42

that you think I am I'm like, thank you

50:44

for the credit Pointing oh

50:48

He's just like us. Yeah, I know I'm not

50:50

like I don't have I didn't create an app

50:52

ready. I'm not one of those Yeah, he's just

50:54

a user of technology Like

50:59

really an image person so I like love I can't

51:01

remember if they'd like to watch images and pictures all

51:03

the time But yeah, I get you. Okay.

51:06

What is the innovation that you just thank

51:08

God for daily? Like what is the piece

51:10

of technology that you're like, I am inspired

51:12

by this and it doesn't have to be

51:14

a beauty thing I'll give you mine. Okay.

51:16

What's your maybe this is just a weird thing that I do Maybe

51:19

it's maybe I'm actually the tech head every

51:22

day when I like throw in a wash and

51:24

like thank God for my washer dryer What did

51:26

they do before this? Okay,

51:29

is it just a genius answer Jeff?

51:32

Am I like a 1950s housewife? I

51:34

literally lost around the house and like the

51:36

dishwasher. I'm thank God. I don't I never

51:38

thought of that to be honest So it's

51:40

not that weird you but I do it

51:42

is true that sometimes you think about can

51:45

I tell you that this is a really

51:47

key Cancer but I'll tell you now that

51:49

I have my electric car the Tesla, you

51:51

know when we moved from horses to cars

51:53

I feel like when I go back to

51:55

a regular car. I'm like, oh my god, I have to have

51:58

a key I need to remember where my car

52:00

I have to go to a gas station

52:02

like all these things that like you like and

52:04

I thank God every day for my car I

52:06

think that's my recent one. It's not a

52:08

geeky answer. That's the answer that I was asking for an

52:10

answer And that's a very real answer. I think I gave

52:13

you a pretty geeky answer, but you helped me get the

52:15

answer because you told this What

52:18

do I think of every day that I think

52:21

they've gone for the new one no I

52:23

thank God about technology literally like every day.

52:25

Okay. What is a bad habit of yours? I Multitask

52:28

too much and I'm learning my wife

52:30

is teaching me how to do that

52:32

less So like I

52:35

definitely don't use my phone while I'm

52:37

at dinners as much as I used

52:39

to anymore But I need to listen

52:41

like be more in the present and I think that

52:44

I'm the kind of person that I have meant a

52:46

million Things in my mind and I have to say

52:48

living in France has helped me on that too They're

52:50

like a lot more centered in the now in

52:53

Europe than they are in the US I feel so

52:55

that's helped me but it's still a habit that I

52:57

have this bad So like if you see me and

52:59

I'll just like oops, I got something, you know, you'll

53:01

let me know you told me that's your bad

53:04

habit I got you know that that

53:06

makes sense and that's something I think a lot of us

53:08

have to work on Okay, it's

53:10

your average Saturday at 12 noon. What are

53:13

you doing? What do I do? I'm

53:15

a 12 noon on Saturday I told you I'm not

53:17

as fun as you think I would

53:19

be none of the nobody's answers are fun. Nobody

53:21

really Okay Exactly

53:24

like I'm water skiing Someone

53:29

will have like a fabulous answer almost people

53:31

like that's why this question is interesting. What

53:33

is it? Yeah, it's true. It's your Monday and answering

53:35

I wish any one of my friends would answer this

53:37

it would be a lot more interesting than me I

53:40

play tennis so every week on Saturday

53:42

go and I play tennis and It's

53:45

an interesting tennis for a long time It's

53:48

like I think I'm a creature that likes consistency

53:50

I'm not very spontaneous so I could do things

53:52

if I could every week at the same time

53:54

at the same With the same

53:57

Saturday morning. He's on the court. Yeah, there you

53:59

go. I'm on I'm on the course. I'm

54:01

on the course. I'm very competitive. So it's like,

54:03

I'm not as good as my mouth is when

54:06

I talk. You're like a trash

54:08

talker tennis player? Yeah, I am. Totally.

54:10

I compete. Even ping pong.

54:12

Just don't play anything with me. It's

54:14

like a disaster. I'm very competitive of

54:16

everything. Yes. Okay. This

54:19

is true. This is

54:21

so cool. That's just good. This is good. That

54:24

worked as a surprise to me, but I loved it. But really, Jess and I just want

54:26

to thank you so much for coming on and talking about all the innovations that you're

54:28

working on. Thank you. Thank you so much. And it's

54:30

nice to see both of you. And Jess, it's really nice to see you.

54:32

Every few years we have this moment. So it's really great to see you.

54:34

Thanks so much for always thinking of us. We hope you enjoyed the show.

54:38

We also want to answer your beauty questions and hear

54:40

what products you love. To share a raise a one

54:43

product with you or to ask a beauty question, email

54:45

us at info at

54:49

fatmaskara.com. If you feel like you're a

54:51

beauty fan, please do. If

54:53

you send it as a voice memo file, we can even

54:55

share your voice on the podcast. You

55:03

can also do that by leaving us a voice message.

55:05

Our phone number in the United States is 646-481-8182. Thanks

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