In this episode of the Firepreneurs Podcast, we resume unpacking the Job Checklist in our 8th episode of the series, specifically "Arrival Tasks" - Using a Spotter, Body Language with the Customer, etc. This is tailored to home services companies, not just junk removal companies, as it pertains to SAFETY! It is also another foundational first impression for the field that should be generated when you are preparing to service the customer. How we greet or engage with customers while performing Safety tasks says a lot about your company. Using "hand signals" conveys a professional operation. We also discuss gathering tools and following steps into the CRM as we move into the "Customer Greeting"


Each episode in this series will take a piece from the Job Checklist that Bennett and team use at Fire Dawgs and explain why they include it on the job checklist and ways to utilize it within your company. This is a series of videos that will tackle one of the most important systems and processes in a home services company.

Enjoy!