Episode 44

In this episode, we will be interviewing the Chief Marketing Officer of ShipBob Inc, Casey Amstrong. He is an expert in marketing, fulfillment, and eCommerce space as a whole. We will talk about ShipBob, an end-to-end fulfillment solution that brings the same 2-day shipping from Amazon to a wider array of businesses

Let’s dive right in and learn more about ShipBob and the current updates in fulfillment during the COVID-19 situation.

[00:01 - 06:59] Opening Segment

• Casey shares the story about his broad background career experience in E-commerce 
• Casey talks about ShipBob story, their mission, location, and how they were started

[07:00 - 14:34] Logistics and Cost-Involve 

• Casey talks about the logistic of how ShipBob works
  • Integrated with all the major carriers and market places
• Casey shares the understanding of the Cost-involve 
• Casey shares about the process to get the details on the pricing etc.

[14:35 - 25:59] Locations and Warehouse Systems

• Casey talks about the locations of ShipBob and the upcoming expanded locations
• Casey shares about their warehouse systems and the two-day experience
• Casey talks about the changes in eCommerce, fulfillment, spot check, and carriers during the COVID-19 situation 

[26:00 - 36:39] Q4 pricing and Packaging 

• Casey talks about the custom packaging process of ShipBob
• Casey shares about the Q4 and ShipBobs’ game plan in the increasing Volume 
• ShipBob on returns handling process and how the spot-check goes 
• Casey talks about the shipping discounts and freight partners 
• ShipBob does not increase any Q4 pricing

[36:40 - 41:12] International shipping and warehouses 

• Casey talks about the gameplans international shipping and warehouse locations of ShipBob
• Lightning Round segment with Casey
  • Favorite book:
    • Sometimes a Great Notion - by Ken Kesey
    • The War of Art - by Steven Pressfield 
  • Hobbies: Going to the beach and other physical activities
  • Successful e-commerce entrepreneurs vs. people who give up: The persistence 
  • How to Connect with Casey - links below

Resources Mentioned:

• ShipBob 
• Sometimes a Great Notion - by Ken Kesey
• The War of Art - by Steven Pressfield 

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Connect with Casey on Linkedin and Twitter. You can also send him an email to [email protected].

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