In many episodes, I mention my favorite manager at the company I was by far the most engaged. We talk about his leadership style and why our team did so well under his management, as well as his bumpy start as a manager and how he learned to let go of trying to control everything — so much so that his teams thrived past what any of us ever imagined.

Topics Discussed

• What it was like working with Matt
• TRAIN YOUR MANAGERS TO COACH PEOPLE!
• The necessity of managerial training
• What are the important things managers need to know
• The importance of the employee-manager dynamic

Resources mentioned

• Proof that Experience Drives Engagement (A True Tale of Two EX's w/ Christie Hoffman): Click to watch the video
• Managerial Success: The Vital Role of On-Going Training and Strategies to Resolve Resistance: Click to watch the video
• Patrick Lencioni Books: Link to the book 
• Radical Candor by Scott Kim: Link for the book
• 101 Tough Conversations to Have by Paul Falcone: Link for the book
• Playing to Win by A.G. Lafley: Link for the book
• Bad Blood by John Carreyrou: Link for the book

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