In chapter one of Flowbird’s latest 'Let’s Talk About Transport’ podcast, Thea Fisher from VISA talks about how contactless open-loop transit payments are transforming the passenger experience and encouraging a modal shift from private to public transport. 

She reflects on Visa’s recent survey of 75 transit agencies and 3,000 passengers, which showed the ease of tap-to-pay with EMV cards and devices is a key factor in motivating public transport use, with 80 percent of transit agencies seeing increased ridership.

Among those agencies who adopted open-loop payments less than two years ago, there was an average increase of six percent, while agencies with more experience saw an average increase of 10 percent. 

We start, though, by hearing from Thea how she developed her passion for transport…

Flowbird solutions are used in 4,350 cities to make travel easier, safer and faster.

Our complete infrastructure for transport ticketing and payments connects smart ticketing devices to our CloudFare back office, which offers modules for Estate Management, Account Based Ticketing, Fares & Topology and Open Payments. We provide end-to-end payment services, which support transport and mobility operations.

A leading paystation provider, Flowbird continues to develop systems that support cities’ social, environmental and economic goals. Our parking and MaaS apps, Park & Charge solution, and parking management platform, are driving the future of sustainable mobility.

www.flowbird.group