Episode Transcript
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0:00
Follow The profit is a production of ging
0:02
Rich three sixty and I Heart Radio.
0:06
It's been more than a year since the
0:08
COVID shutdowns, and it looks like the US
0:10
is finally reopening. I didn't have to wear a
0:12
mask in Starbucks today. You know, it sounds
0:15
easy, but virtually every aspect
0:17
of life is dealing with problems.
0:20
And one of those big problems is finding people
0:22
to hire for work, as well as you
0:24
know, returning to normalcy like school,
0:27
vacations, just pretty much anything.
0:29
And while we're doing that, you know, businesses
0:32
are having their own challenges getting up and
0:34
going. And there's one thing they need,
0:36
which they have lots of sometimes
0:38
and they don't at others. And of course I'm talking
0:40
about money. So what do you do when you need
0:42
money? We're going to talk to a guest who kind
0:45
of figured that out. He's actually an expert
0:47
at, you know, figuring out how to
0:49
get money, how to make money. And
0:51
the funny thing is, as he tells us in the
0:53
interview, it isn't about money at all. So
0:56
he's gonna explain how to do that. I'm David
0:58
Grosso and this is followed the profit.
1:13
The shutdown is loosening up vaccines,
1:16
like we hear about this all of the time. You
1:18
know, we're done, I guess
1:20
hopefully, cross your fingers. So
1:23
we're done. Now, let's move on. It's
1:25
like flipping a switch. Well, that's
1:27
not really how things work.
1:30
In fact, it's really hard to
1:32
reopen things, and it's causing all sorts
1:35
of issues that we could have never
1:37
envisioned, like labor
1:39
shortages, like empty offices
1:42
that are suddenly being populated again,
1:44
Like the New York subway that went
1:47
from hyper busy, too empty,
1:49
two barely busy, to now it's
1:51
going to open up again. Summer New York
1:53
might be busy. And it's the same thing with food,
1:56
right, Chicken is getting expensive, gas
1:58
is getting expensive. There's labor shortages.
2:01
We went from no demand to
2:03
too much demand far too
2:05
fast, and it's hard to unwring
2:08
all of those proverbial economic bells.
2:10
And one of those places where we see this the
2:12
most as restaurants. They can't
2:15
find workers. The right blames,
2:17
of course, unemployment, the left blames
2:19
wages. Well, it's kind of all
2:21
that. And especially the
2:23
industries that were hit really hard during
2:26
the pandemic, they've lost a lot of their
2:28
workers. They've moved on. Maybe
2:30
they're sitting idle, Maybe they're still afraid
2:32
to leave their house. Maybe they're getting unemployment.
2:35
Maybe you know, the wages that they're
2:37
offering aren't enough to tempt them to leave
2:39
home. Whatever the story
2:42
is, bottom line is when you go to a restaurant,
2:44
the service is pretty bad and they're actually
2:46
pretty crowded. And in the same way,
2:49
in another sphere right down the street,
2:51
schools face a very unique set of
2:54
problems. Do you wear masks, do not wear
2:56
masks? How do you deal with student deficits
2:58
that were incurred during the pandemic.
3:01
How do you deal with, you know, transitioning
3:04
from virtual learning back to in presence
3:06
learning back to virtual learning. In some cases,
3:09
these are really complicated problems
3:11
to solve. And there's another
3:14
industry that's really emblematic of just the
3:16
chaos that is reopening, and that's
3:18
flying. Airlines are one of those
3:20
industries that make you pay for
3:22
anything that happens to them. After nine
3:24
eleven, airlines went to hell,
3:27
and they're doing the same right now. And it's
3:29
all like the other day, I got up on a plane
3:31
to stretch and the lady came and
3:33
yelled at me. I was having a leg cramp. And
3:35
this is one of the most friendly airlines in the sky,
3:37
folks. This is one of these awful legacy airlines,
3:40
you know. And it's just like airlines
3:43
have gone to hell, and it's because they're broke and
3:45
they have no money, and now they're too busy,
3:47
and now their employees went from not working
3:49
to working too much. And this is all a
3:52
psychological roller coaster, and it's also a
3:54
financial roller coaster. But you
3:56
know, this is a life in
3:58
fact. Our next guest is going to tell us all
4:00
about how COVID just kind of accelerated
4:02
a lot of the same problems that we're kind of hanging around
4:05
anyway, So why don't we just go ahead and confront
4:07
them? And a lot of that has to do with
4:10
money. What do you do with setting influxes
4:12
of money or the absence of money, and how
4:14
do you navigate those situations
4:17
on a personal and on a business level.
4:19
My guess is going to break that all down
4:21
for you so that you can make your money work
4:23
for you. We're
4:28
gonna take a quick break here, be right
4:30
back. When
4:33
it comes to business, the creation,
4:35
the operation, the management,
4:38
the development thereof, they all have one
4:40
thing in common. You need a lot of cold,
4:42
hard cash. So how do you raise money
4:45
for a business? Well, there's lots of
4:47
ways to do that. You can ask a bank, usually
4:49
it doesn't work. You can sell stuff that's
4:51
a little easier if you have stuff. You can sell
4:53
stock, for instance, or you can ask your
4:55
parents and friends. And each one
4:58
of those things has its ups and downs
5:00
given the scenario you
5:02
find yourself in. So here
5:04
to explain it all these different worlds
5:07
is Steve Sailors. He's a friend of Bold
5:09
TV. He had a hit Creating and Pizza,
5:11
which was actually right across from my office
5:14
in Manhattan, and it was a fast, casual
5:16
pizza shop of the future. Who opens a pizza
5:18
shop in New York, Well, this guy does.
5:20
And he's also turns his uh, the same
5:23
entrepreneurial sites toward a lot of
5:25
other things, like a barbecue restaurant, a bakery
5:28
shop, and an iconic bookstore
5:30
which I love in DuPont Circle in
5:32
Washington, d C. And also
5:34
real estate that uses robots
5:37
to build houses. Like, how do you have time
5:39
to do all this? Steve? Tell me all about
5:41
it? Well, here's what I will
5:43
tell you. I get. I mean, I'm almost seven
5:45
hours of sleep every single night.
5:48
That's really important to me. A lot of things don't
5:50
keep me up, but a lot of things do wake me up
5:52
in the morning. So it's really important
5:54
to make sure you know, you get your rest and you
5:56
know you're ready to go the next day. So
5:58
the last time I interview you, you kind
6:01
of skipped to the and then I opened a
6:03
very successful pizza Joy. So
6:05
how did that happen? I was living
6:08
in Manhattan back in two thousand and
6:10
nine, and it's not a really big
6:12
opportunity to disrupt the pizza business.
6:14
You know, here you are a forty billion dollar industry.
6:17
Really, you think that every single pizza exists.
6:19
Everyone has an opinion about pizza, which is
6:21
also one hand, fascinating. On the other
6:23
hand, could be a little tough because we have
6:25
a lot of critics. But you know, I saw
6:27
really an opportunity to bring speed,
6:29
efficiency and convenience of Body Slice, which,
6:31
as you know, there's many Body Slice pizza shops
6:34
and in Manhattan, really everywhere
6:36
in New York. Bring quality and sophistication.
6:38
You get a casual of fine dining product
6:41
offering. And back in that time, we started
6:43
to really see this foodie emergence
6:45
taking place in that finer dining or
6:47
elevated casual dining in New York
6:50
and where they were taking pizzas
6:52
and coming up with all these global inspirations
6:54
for how to refaint pizza. So the days
6:57
of the pepperoni and the song Sage
6:59
and Onions, which clearly is always an all time favorite
7:01
for many and a classic. They were now coming up with
7:04
mushrooms with goat cheese and
7:06
both sonic you know, or they would come up. So I
7:09
wanted to bring some semblance of that quality and sophistication
7:12
and bridge this proverbial al and
7:15
you know, do it where we could around
7:18
the brand that had that struck a corn with a lot
7:20
of people. My co founder and I, you know, we started
7:22
the business really with this notion that not
7:24
only do we think that business opportunity existed,
7:26
as I just mentioned, but really building a brand
7:29
that resonated. And one of the things we
7:31
thought we could do is recreate this modern
7:34
mom and pop pizza shop. Ye, you know, mom
7:36
and pop pizza shop for us, both of us growing
7:38
up was a very sacred and important
7:41
place that we have many wonderful
7:43
fund memories. And you know, the funny thing
7:45
about it was we were getting into sort
7:47
of the dynamics around It wasn't really about
7:49
how great the pizza was, and the pizza is pretty decent.
7:52
It's really more about the engagement, the
7:55
energy, the ability to sort of share
7:57
these wonderful memories through the lens of
7:59
pizza, and
8:01
that's how it happened. I want to tell
8:03
you something, Steve, though, what's really interesting
8:06
about the show. You're my second pizza magnate,
8:08
and I'll let you in on a little secret. I don't like
8:10
pizza. I'm like the one person in the
8:12
universe and I've had not the founder
8:14
of Blaze Pizza and now you, which is
8:16
actually I've tried both of those pizzas.
8:19
They're not bad, but I don't really like
8:21
pizza. But I want to know about how
8:23
you raise the money and how you did the hard
8:25
work to get that out there. That's the story I'm interested
8:28
in. Yeah, I say you're probably more in
8:30
the anomaly than than the norm pizza.
8:33
So I would challenge you to say that if you do
8:35
like other various things, you can't add
8:37
it to a pizza and expand your verizon. So
8:40
going back, I mean, we we started the business
8:43
thankfully we were able to self
8:45
finance. And it's
8:47
interesting because we built the test kitchen in New York
8:49
and we tried to raise money and no one gave
8:51
us a send. You know, we decided when we were going to
8:53
move to d C. It's far to rush to raise money
8:56
in Manhattan, and so when you're trying to raise
8:58
money in the market and then building another aren't was
9:00
challenging. And so we ended up self financing
9:02
it got the first one open, and then from
9:05
there we used various other
9:07
forms of capital. We leveraged the SBA
9:09
to do a an s B A
9:11
a loan that helped us for you know, a couple
9:14
more units than We raised some local
9:16
money from some highly enthusiastic
9:19
guests of ours who really loved the business,
9:21
the brand, and what we were doing. And then
9:23
we started to what I would call institutionalize
9:26
the business, which means that we started raising
9:28
more. You know, institutional capital started
9:31
off more an angel like capital, and then really
9:33
moved its way into that traditional institutional capital.
9:36
I have to tell you that, you know, I ended up selling
9:38
a business in two thousand nineteen, so
9:40
you know, we raised about seventy
9:43
million dollars through various forms of
9:45
equity and debt and had a really
9:47
interesting opportunity to exit the business in two thousand
9:49
nineteen, and I run the company up until fifteen,
9:52
and it really just started to you
9:54
know, have sort of a different vision of where I saw the world
9:56
going. And frankly a lot of them from my learnings of
9:59
what not to do because of what happened
10:01
with Pizza and like,
10:03
you know, who not to work with, what not
10:05
to do as a result of you know, listening to
10:08
others, gaining my stripes
10:10
and my bumps and my bruises, and you know, thankfully
10:12
made a few more of the right decisions in the law. But
10:15
you know, I started to see sort of a really size
10:17
and shift taking place in the consumer industry,
10:20
and so that's what led me into
10:22
starting to buy and build an
10:24
array of other other companies. And
10:27
yeah, so that's kind of just so
10:30
tell me about some of those bumps and bruises, like the
10:32
one if you could go back in the past and
10:34
like tell old Steve, like, don't
10:36
do this. What do you think the most important one is? Well,
10:38
I think alignments not an event. It's an ongoing
10:41
process. You know, like you and I might
10:43
be aligned today about whatever it is we're aligned
10:45
on. But I think that constant check,
10:47
in that constant dialogue,
10:50
I think it's really important. I also think it's really
10:52
important, you know, to balance the fragility of being
10:54
a founder versus what it takes to be an executive.
10:56
I think that there's a fragile balance there. There
10:59
are a lot of founder is that are ill equipped run companies.
11:01
They're great vision areas, that they have great ideas,
11:04
and don't get me wrong, they're they're they're
11:06
highly qualified in many areas to play a
11:08
significant role in the business, especially earlier on,
11:10
when a lot of the heartbeat of the company is the
11:13
founder, right, and the founders intrinsically
11:15
intertwined into the business, and frankly,
11:17
a lot of the outputs of the company are are a byproduct
11:20
of the founders and look because the founders have their
11:22
prints on it. But I think when you get
11:24
to a certain place, especially when companies
11:26
are growing really fast, like we were growing, like
11:28
I've continued to sort of grow, you know, the maturation
11:31
processes as such to where you hit a lot of the flection
11:33
points, David, far faster than you
11:35
would if you went slower. I'll leave you an example,
11:38
so you might hire somebody first
11:40
startup that are great startups
11:42
because they're scrappy, but where fifteen
11:44
hats they'll run through rolls, you
11:47
know, for where they may not bring some of the technical
11:49
what professionalization side they'll make up
11:51
for in there can do, will do, get
11:54
stuff done at all costs type
11:57
of mentality. But really quickly,
11:59
if you go from zero to like say, you
12:01
know, million, real
12:04
quickly, that person can unfortunately
12:07
maybe not fit in the plans
12:09
from million to a million. And
12:12
so when you hit these bumps fast
12:14
and these reflection points really quickly, the
12:17
constant iteration, the constant reassessing
12:20
of what you need to be successful
12:23
constantly is evolving, and so
12:25
having the ability to empathize
12:28
but also have to make tough decisions
12:31
because of these various factors
12:34
I think are all really important.
12:36
And I think, you know, I learned it in my twenties,
12:39
you know, my early twenties, and I started the pizza business
12:41
when I was twenty five, you know, a thirty
12:44
four. You just learned
12:46
a lot. I think you also learned a lot about interpersonal
12:49
dynamics, governance dynamics,
12:51
and you bring an institutional capital, day
12:54
to day dynamics and then lastly,
12:56
it is you know, recognizing what you really need to be
12:58
successful and being honest about
13:00
it and not being shy about
13:02
asking your investors or asking those
13:04
who around you to assist. You know, you don't have
13:07
all the answers. I don't have all the answers.
13:09
You don't have all the answers, none of us. If we have all the answers,
13:11
what are we living for? Right? So the reality is
13:14
not only do you not only do not have all the
13:16
answers, but let's also be honest. You know, we
13:19
all have strengths, and we all have weaknesses.
13:21
We have things that either we're not good at
13:24
or don't want to do, And I think it's just being
13:26
honest about those things and focusing
13:28
on bringing the best people you can around
13:30
you. You want to be not the smartest
13:33
person the table. You want to be the least smartest, because the
13:35
thought is is that chances are you're probably pretty
13:37
smart. So if you have people
13:39
around you that bring that wisdom and that experience
13:41
and that intel and all those various
13:44
and by the way, love what they do because
13:46
you may not, that's showingly a good
13:48
recipe for for for success. You
13:51
bought this iconic bookstore Cramer
13:53
Books on in DuPont Circle. Well,
13:56
I'm a I'm a bookstore person, Like I lament
13:58
the fact that you know, like there's barely any
14:01
left. So you you have this track
14:03
record of taking businesses where people
14:05
are kind of like, oh, that's done right, pizza
14:08
and books. What makes you see
14:11
value in businesses that maybe
14:13
people find traditional and antiquated.
14:17
I think what I gravitate towards David
14:19
is going into industries that are large,
14:22
where there's already market adoption on
14:24
so many different levels, and then
14:26
finding exactly where
14:29
we think we can fit into disruptive enough
14:31
to where we don't have to get into this business
14:34
of overly educating to the extent
14:36
by which we have to think tens
14:38
of millions of dollars into doing because
14:40
it's a new thing. And
14:43
so I like bringing things that that are
14:45
familiar to people, but just recognize
14:48
that they need to be shaken
14:50
up a little bit to where then
14:53
we can sort of get them back out in front
14:55
of people so that we can get another shot at getting
14:57
them to be excited about what we do. Because look,
14:59
reality he is is you want to be an industry like
15:02
that has no business and then you're all your money
15:04
is going in to try to train you how to
15:06
think about what we do or would
15:08
you rather go on? The industry is really big at stale,
15:10
and no one's really shaking it up and say, well,
15:12
now everyone already likes this stuff already.
15:15
If I can just do it better and do it differently
15:18
than I already have adoption, it's
15:20
just a function of getting more adoption, and
15:22
that takes the business from being good to being great.
15:24
If I get more adoption, because you already
15:26
like breakfast burrito, you like
15:29
uh chicken parmesan, and I'm already doing
15:31
it good. But I can do it better, then
15:33
why not do it better? Because then I'm giving
15:35
ourselves the highest chance to be successful, and chances
15:38
are we do a better you as the guests, they're gonna
15:40
want it. In the case of the book business, slunk,
15:42
I mean, the business is gonna
15:44
be hung to dry. The founders are all in their
15:46
seventies, so they miraculously
15:49
were able to leave this company through four decades.
15:52
You know, they started the business. Ironically, when I bought
15:54
the business, which was in my early thirties, that's
15:56
when they found the business and
15:58
they wanted to sound a business to their their key employees.
16:02
They couldn't make the deal work, as
16:04
I understand it couldn't. It couldn't get the financing
16:06
in place. I happen to know one
16:08
of the founders through a mutual lawyer
16:10
relationship, and so he
16:13
reached out to say the interest in this, and well, I don't
16:15
know if I'm gonna be the best guy to run the book business
16:17
to go. I saw, you know
16:19
what I saw, but this thing is doing with big business
16:21
that had a big food and beverage component. And what I found
16:24
fascinatingated was as
16:26
old and as the legacy of a business as
16:28
it is, it had very progressive
16:30
components to it that made
16:33
it super unique. It was like this highly immersive
16:35
situation that just wasn't fully
16:38
brought the bright because of the in
16:40
fighting that was going on between the founders
16:42
of being working with each other for so long.
16:45
And so I ended up onying the business. And
16:47
unfortunately it's been a good business until COVID. I mean
16:49
that that business has really gotten pro bart
16:51
because of COVID. But the business
16:54
components are great, has great bread
16:56
viability, It's internationally recognized.
16:59
When we have to isn't come back. I hope
17:01
it's not too long. You know, we'll
17:03
continue to see an influx of people,
17:05
you know, frequenting the store, and then the hope
17:08
is that the community continues to support
17:10
it. Unfortunately, that community has continued to
17:12
change since I taking control of the business.
17:14
But I've always do it as a great sense of stewardship.
17:17
Really, you know, it's definitely a for profit business,
17:20
so this isn't like a charity. But
17:22
but I've also you know, I've tried my damn
17:24
this to make sure we protect and preserve many
17:26
of the wonderful attributes that make credits you need
17:29
also while keeping an eye towards the
17:31
future, which is are just certain things that
17:33
the business needs to do in order for it to continue
17:36
to withstand the test of time. And ideally
17:38
that's what we want to do, and that's what we sought out to do, and
17:40
that's we hope to get accomplished. We're
17:45
gonna take a quick break here, be right
17:48
back. So
17:51
you're like a larger than life personality,
17:53
Steve, you and your twenties running
17:55
around wanting to change the world. And you're also
17:57
Greek. You know, it's a big like I'm here,
18:00
I'm going to speak my mind. You're also
18:02
tried out to be on the real world in a model,
18:04
so you're also good looking. Did anyone
18:06
take you seriously at first? Or is everyone
18:09
like, who's this young man? Get out of my office.
18:12
I'm actually a reclusive guy. I don't do
18:14
a lot of interviews, very selected
18:16
about where I speak because I'm very focused on my
18:18
craft in my business, and we have
18:20
a lot of wonderful things that we're gonna be doing coming out
18:22
of COVID. But we all have a
18:25
path. It's hard to kind of put a finger
18:27
on exactly when I
18:30
had this bug to sort of break the mold.
18:33
Perhaps what I was accustomed to witnessing
18:35
with my own family in which you get no disrespect
18:38
to my own parents, are those and
18:40
my family who have led different paths. There's
18:42
one story that I think is pretty
18:44
profound. I was also a
18:46
basketball player, an athlete
18:48
colleague who put it the Visual One school,
18:51
which I did end up dropping out of, And the reason
18:53
I did was my freshting years
18:55
in the summer, I was playing pickup
18:58
basketball in our gym. And because
19:00
everyone kind of comes back from the very schools, or
19:02
we have players playing from Europe that are back in
19:05
the area and we were playing, and I'll
19:07
never forget I was on the sidelines after
19:09
a game and I was talking to two guys, very talented
19:11
guys. Okay, these are guys that played at top flight
19:13
the visual in schools and play in Europe. And they're
19:16
bribing for me about Europe. And
19:18
so my mom listening to them, and I said,
19:20
so, what do you like about is like, well, you know, it's
19:22
unbelievable. We make seventy five thousand
19:24
dollars a year, one guy says. The other guy says, he
19:26
makes eighty five thousand a year and he has a free
19:29
apartment in a free car. One was playing I Believe
19:31
In in Switzerland and the only guy who's playing
19:33
an Iroland and I looked at them and I and
19:35
it was strange to me because I said to myself,
19:38
why does that stock? I want to build
19:40
a big business. I want to make all the money in the world.
19:42
I don't want to travel exactly where I want to travel.
19:45
I don't want to do this. And it was it was
19:47
a bigger flection point for me data because I
19:49
was good enough to play in Europe. Then at
19:51
that point, it was that that situation
19:53
that made me say Wow, I'm staring at this impending
19:55
cliff that's right in front of me. Okay,
19:58
and I had three years left the school. I went
20:00
through my sophomore year and I said, you know
20:02
what, I'm not doing this anymore.
20:04
And before I decided to
20:07
actually not go to school, I went
20:09
to a bunch of colleges that were recruiting me out of high
20:11
school, just to make sure that I was gut
20:13
checking, you know, my whole because
20:15
this is kind of crazy. I was about to make a radical
20:17
move and I ended up doing it. So I ended up moving
20:20
to Manhattan. I dropped out of college at twenty
20:22
and Yes the Queen. My sophomore year, I
20:24
was a finalist for the Real World and happy
20:27
I didn't make the real World, I must add, but
20:29
that was when they were still doing out rules too, so I
20:31
think it was the last rule with uh
20:34
and we're but
20:38
it's definitely definitely definitely dates
20:40
ourselves. And then I got opportunities
20:42
to work in the fashion business, and so I really
20:44
used that as an opportunity to get to New York because
20:47
it was really hard for me to go to my parents and be like
20:49
or my family be like, hey, I'm dropping out of college
20:51
but on the first you know, person in my
20:54
family and get a scholarship to go to school and
20:56
all this stuff, and like so you can only imagine, you
20:58
know, being twenty years old, and I had
21:00
this vision of what I wanted. There was a reason why I
21:02
stayed in the state. It was like that in State story I wanted
21:04
to have and it was nothing like it. And
21:06
I just really just said, this isn't for me. And
21:08
so I just asked them to respect me
21:10
and love me, and I just
21:13
know that I'm gonna go and do what I need to do. And
21:15
I didn't want to have any regrets. And I moved to New York
21:17
and and then I did some odd jobs and I started
21:19
working in the catering business. Then
21:22
I started learning the ins and outs of the food and beverage business
21:24
and worked at clubs. I learned about the bar lounge
21:26
business, horrible business and my dad, and
21:29
then it got into restaurants and hotels and
21:31
start really just picked it up. And I
21:33
think when people started taking me really seriously, it's
21:35
probably want to started working doors at clubs because
21:37
if you know, being in Manhattanite, you know,
21:39
if you work at the right spots in your doorman. People
21:41
don't really want to be your friend. But you know how pretentious
21:44
New York is. People just don't want to look like sukes.
21:47
They don't want to like shots are like my bar. I'm I'm
21:49
twenty one, two years old, and I'm saying, wait
21:52
a minute, I'm actually catering to people
21:54
where billions, millions, nothing, all walks
21:56
of life right, every industry, people going
21:58
out at nighttime. I actually have something
22:00
here where I could build a roll of debts. And I think that was the
22:02
part where I started taking really seriously.
22:05
But I didn't up use it though. You know, I've never done drugs
22:07
in my life, David. I I just take my
22:09
job seriously. I try to do a good job at what
22:11
I do, and and that that actually helped me
22:13
learn a lot about the business. I got a lot of opportunities
22:16
and the result of it, I ended upening up my own places.
22:18
As a result, I sold my first business five
22:21
and then that led me to start in my pizza business. I
22:23
would say probably those couple of points,
22:25
the college thing and then the door pay, but
22:27
probably where I started to and I have to learn
22:29
really quickly what it was like to be in Manhattan, you know, coming
22:32
from New Hampshire. I mean, come on, I mean
22:34
we're talking like, you know, apples in Paris,
22:36
and we're not talking the same thing. You know, the
22:38
way people do business and how people
22:40
hustle, and but just the energy of New York
22:42
was just, you know, undescribable. And it's
22:45
one of those things where it's like you either
22:47
get into it and you find your your niche
22:50
and you're saying, okay, you know, I gotta I gotta find
22:52
my way to make sure I'm not getting punk.
22:55
I'm a street guy. And then graduately from
22:57
college. It's funny because, you know, fifteen
22:59
years ago, you would think that not graduating
23:01
from college was a by product of
23:03
engaging in illicit behaviors or you
23:06
know, stuff like that. It's funny because because
23:09
like years ago, a lot of people didn't
23:11
graduate from college. You know, something happened
23:13
predating probably you, and I what says,
23:16
no, you got to go to college. That's the path. I
23:18
just decided it loves in my path. And that's okay,
23:20
you know, and I think that everybody reserves the right
23:22
to pursue their path. Tell me more
23:25
about that, Steve, because there's a lot of this
23:27
is a big societal shift that
23:29
you just blazed over, right like suddenly.
23:32
Mark Zuckerberg's a dropout. Bill Gates
23:34
is a dropout. Steve Sailors is a dropout.
23:36
And in fact, a lot of successful people are dropouts
23:39
or never even try to begin with. And you
23:41
know people like Peter Too give away money to
23:43
avoid college. So you are questioning
23:46
the value of college, aren't you. I
23:48
want to answer that question because it's it's actually a very
23:50
complicated question you're asking, and I want to I want
23:52
to try to get at the right answer.
23:55
Look, I think the college, notwithstanding
23:58
what it costs, notwithstanding it's one of the right
24:00
hustles in this country. We all know it
24:02
is because a lot of them are gonna go
24:04
broke. A lot of people have gone into college can't
24:06
even get sustainable jobs anymore. The way
24:08
college used to behave, or is portrayed,
24:11
is vastly different than it's portrayed today.
24:14
And I think that. Look, college is wonderful
24:16
for a lot of reasons. I think number one, you go out
24:18
on your own, you're finally a pseudo
24:21
adult, and you learn a lot about
24:23
yourself. You're engaging in things, you're trying things
24:25
out, you know, you're partaking in all
24:27
kinds of new experiences, and I think for
24:30
that reason, I think it is valuable.
24:32
I also think that for a lot of people, you
24:35
know, getting the curriculum that they need is
24:37
also valuable. But I think that for
24:39
other people it's not so valuable either.
24:42
Or I'll say another way, maybe it's
24:44
only as valuable as the time by which you
24:46
think it's valuable. You may not need four years,
24:48
like for me, I was two years. I just
24:50
said, okay, you know what, I've learned a lot here,
24:52
both academically as well as, you know, experientially.
24:55
I don't think that this is for me anymore. Now.
24:58
Look, if you're gonna become a lawyer or out there and you
25:00
need standard certification, you need to obviously
25:02
go through your coursework to get to a certain
25:04
place to get the accreditations. But for other
25:07
people, I don't know what college
25:09
taught me about being an entrepreneur. I mean, frankly,
25:11
I didn't pay attention to her. I probably achieved
25:13
most of the time. But going on in
25:15
the real world and learning about, you know,
25:18
these really difficult situations, whether it's
25:20
you know, dealing in a business transaction, someone
25:23
ripping you off, or you know, when you have no money
25:25
a couple of thousand dollars and banging down their door
25:27
and making sure you get your damn money, or
25:30
all these other various things, which again we
25:32
could go into all that. You know, I think it shapes
25:34
you, you know, I mean that what it tells you is your experience
25:36
has shaped the way you see the world. It's not right
25:38
and it's not long. It's just simply what it
25:41
is. You got to know or
25:43
have a feeling about it that you got to just pursue
25:45
your path. Like I'm about to have a kid. My wife is
25:48
nineteen weeks pregnant. It's our first job. And
25:50
you know, like she might work in the family business,
25:53
she may not. She might want to go to college,
25:55
she may not. I think that the modern parent
25:57
needs to have their eyes wide
26:00
open, not be so myopic about
26:02
what it is that the children should do,
26:04
and our job as parents have to give
26:06
them the best experiences we can
26:08
possibly give them, still themmle morals,
26:10
and still them with values, and still them with things.
26:13
And then at some point you're gonna have to
26:15
say, now you're going off to the world, and you hope
26:17
that they're great Sumaritans, just like my parents helped
26:19
that for me. And I like to think I've been
26:21
a little bit more than a good Sumaritan. I think a lot of people
26:23
are. So let's
26:25
talk about that the culture around money, because this
26:28
podcast is of course called Follow the Profits.
26:30
So what was it like having
26:32
to raise money and you know,
26:35
even if it was just going to collect that two thousand
26:37
dollars from someone who stiffed you to raising
26:39
millions of dollars from institutional people, from
26:41
angel investors, what did you learn about
26:44
the culture around money. One of the
26:46
things is is you got to show off preparedness
26:48
for you to receive the money. Depending
26:51
on what the situation is. You need
26:53
to be thorough, you need to be ready, You
26:55
need to know yourself and you gotta
26:57
know what you're asking for and you to
27:00
demonstrate based on what you're asking for,
27:02
why you and your team or
27:04
whatever the dynamics are can
27:07
indeed execute on this plant.
27:09
I always tell people to always be more modest
27:12
when it comes to planning. You know, we borrow
27:15
debt. There's not a better way to have discipline
27:17
than when borrowing debt, especially debt to u f
27:19
the back because you want to be super
27:22
conservative for them, and they're lending your money because
27:24
you want to give yourself all the room in the world. So those
27:26
are some of the things that I would just say to you is you've
27:29
got to be ready to accept the money. You better know
27:31
your stuff to better be thorough. If
27:34
you don't know something, it's okay
27:36
to say I don't know, let me come back to you.
27:39
Don't feed people b s.
27:42
Tell it straight how it is. If you don't have the answer
27:44
to let them know, you're gonna get back to them, and then you
27:46
go and you source the answer, you come back
27:49
the right capital. People are not gonna
27:51
go and say, oh, he doesn't know something about something. It's
27:53
okay if you know a lot about a lot
27:56
and not know everything about everything, because you're not gonna
27:58
know that, and don't try to, you know, massage
28:00
things that don't that don't that aren't real,
28:02
or or you don't have an
28:04
answer for. I just think it's a really important
28:07
discipline for people raising
28:09
money. You know, there's there's obviously
28:11
vary various forms of raising money. You
28:13
have equity, you have debt. I will tell you
28:15
that and this is my personal belief, and I'm making
28:18
a lot of Hay. As far as where I'm
28:20
investing not only my core business, but I have a
28:22
venture business. I have stuff that people don't know.
28:24
I'm putting money on a lot of places. But I
28:26
think there's two big things that are gonna come out of COVID
28:28
that I want to tell you, because one of them is around regarding
28:31
money. I think the alternative finance
28:34
industry is gonna blow up
28:37
like a good one coming out of COVID
28:39
because I think that
28:41
there's gonna be so many more ways
28:45
that entrepreneur owners, people
28:47
who have ideas are going to have
28:49
various forms of accents to
28:52
try to best fit what that
28:54
is to what their needs are, to try to accomplish
28:57
or effectually what it is they want to do. An
29:00
example that would be, is you know, looking like the
29:02
Reggae Plus program regg A Plus.
29:04
So you either falls an accredited
29:06
investor or you don't follows an accredit This
29:09
is for equity investments, right, And the threshold
29:11
matter for that is is you
29:14
have to have a net worth of one million dollars
29:16
or more, not including your house. Well,
29:18
you have to make two hundred thousand dollars of
29:21
household income or more a year Okay,
29:23
that's the accreditation preshold. Matter.
29:25
Anything below at you are not
29:28
an accredited investor. What they
29:30
ended up doing, okay, what the REGs and of doing
29:32
is they set up a Reggae Plus program where now
29:35
um, people who make you know, less
29:37
money or don't have that net worth can
29:39
actually invest far smaller amounts
29:42
of money. But they're allowing those
29:44
kinds of things to happen. This is great for
29:46
people who have guests or customers
29:48
or consumers who consume product. Great way
29:50
for them to invest, great way for them to support
29:52
the business. That's one example as
29:55
an example of stuff you're seeing a public
29:57
markets. The spacts I have a spack with
30:00
is a special purpose acquisition company.
30:02
It's effectively a new way for
30:04
private companies to go public. What
30:06
we do is we set up what's called a blank check company.
30:09
It's a publicly traded company. It just has
30:11
money and you're effectively a merchant
30:13
bank, and you go fire a company to buy emerging
30:15
with to take it public, versus the traditional
30:17
way where a company says, okay,
30:20
i'm i'm a certain size, I have the operating metrics.
30:22
Strategically it makes sense for us to
30:24
go public. We hire bankers, we do
30:26
a road show and then we go public. Right, this
30:29
is a new form of doing it. And I think that this
30:31
product is a by product
30:33
of COVID. The product didn't
30:36
start because of COVID. The product has been around
30:38
for ten fifteen years, but it wasn't
30:40
a product that was taken very seriously. But
30:42
because the capital markets on the product sector
30:45
really tighten their wallets when COVID started
30:47
happening, it started to open up other forms
30:49
for people to transact. And now the stack
30:51
is an example. Is a is a product
30:53
that I particularly believe. So,
30:56
you know, alternative finance is something that's all on
30:59
our minds. Right. We take cryptocurrency, we see
31:01
you know, SPACs as you're as you're talking
31:03
about like and I think that's generally good
31:05
for society, and I think most people agree.
31:08
But we still have a major problem, which
31:10
is the lack of landownership in this country
31:12
and that where the inequality that comes
31:14
from that. And you are someone
31:17
who's looking at modernizing
31:19
real estate, which is perhaps your most
31:21
important move from a societal perspective,
31:24
because lack of homeownership, especially among
31:26
young people like us, is a massive
31:28
problem. So what's your entrepreneurial
31:30
solution to that. The
31:32
bottom line is, you know, homeownership
31:35
is becoming more and more difficult really because
31:37
of two reasons. A number one, because
31:39
you don't have the adequate financing in
31:41
the bank in order for you to put a reasonable bouncing
31:44
to buy out. And that's become in the form
31:46
of because you don't have the right job in order for
31:48
that to happen. And you have the second
31:50
part of it, which is the banking system because
31:52
the boxer financing you know, mortgages
31:55
as you did, and you know, even
31:57
I have trouble sometimes getting mortgages,
32:00
believe it or not, because I don't fit in the box. Is a
32:02
complicated entrepreneurial businessman
32:05
with a lot of various things. I'm not your W two
32:07
straight down the arrow, so I
32:09
must say in full candor I even have challenges
32:11
with the two, but for a different reasons. So
32:14
I think there's a couple of things that have to happen, and you're
32:16
starting to see a Greek form. I think number one is
32:19
um You know, when you look at the sort of the value
32:21
chain and you start to say to yourself, Okay,
32:23
what are some of the issues that are going on here? I just
32:25
lay two of them. How you affectuate a deal?
32:28
An individual of a couple doesn't have enough cash
32:30
to put down a down payment. There's not enough assistance
32:32
for that to happen. There are some programs there
32:34
are there's not zero, but not enough, and then
32:36
the bank is a hard time, you know, getting there
32:39
because they can't underwrite them. Okay, that's
32:41
one part of it. The second part of it is you've
32:43
got rising costs. Cost of living standards
32:46
have gone up. And it's not only as as far
32:48
as how we buy consumables, which clearly
32:50
or another problem that we have because you know, minimum
32:52
wage is an issue and the cost of
32:54
living is an issue. There is an incongruence there.
32:56
There will be, by the way, when we get the fifteen dollars,
32:59
because you know it's gonna happen. Dated is the same
33:01
things you have a hard time pay for now at eleven fifty.
33:03
If you're at fifteen, they're just gonna increase the price.
33:06
And so there's gonna be this this issue. Okay.
33:09
The next issue is the cost of doing business
33:11
for a developer. The land costs are
33:13
going up, building costs are going
33:15
up. Look at like lumber right now, Okay,
33:17
visual capitalists just came out with something. They
33:19
had this whole thing where they said the lumber
33:22
prior to this insane supply
33:24
chain issue, which by the way, is a bi product of COVID
33:27
used to build ten homes now could only built two.
33:29
So you have cost escalations everywhere.
33:32
And then the last thing is you have labor issues.
33:35
So saying all that, one of the things that we've
33:37
tried to do is to think, take
33:39
a new tact of how you're building. But what
33:42
I do think is the module industry predating
33:44
us didn't do itself any figures. They
33:46
build things very in a very linear and
33:49
overly rigid, didn't give you a lot of latitude
33:51
to do a lot. They were fine if you're building
33:54
in the suburban or rural environments, you have a lot
33:56
of land. But what happens when you're doing like these really
33:58
small urban in a projects,
34:00
a five thousand square feel you've got power lines
34:03
and you can't get away with some of the stuff
34:05
they were doing. And so Carter and I decided
34:07
that you know what the hell, let's let's if we're gonna
34:09
do this, let's try
34:11
to do it a little differently. And so we
34:14
engaged with the company and started developing
34:16
this process called the Aerospace Robotics
34:19
to panalize modulate process. In
34:21
Landon's terms, all it is is everything's
34:23
built in a factory pace and
34:26
they come on a flatbed truck. You've
34:28
got a crane on the property. You've got
34:30
people there and we call them the setting place crew. You
34:33
literally look at the plan. Each panel
34:35
has an description to it, like a one,
34:37
A to a three. The
34:40
crane plucks it off, puts it down,
34:42
the people collect it, they put a two
34:44
next to it, and then they just get
34:47
done. Windows are in, doors
34:50
are in, installations in and
34:52
all the ruffian work is in the plumbing, the
34:54
electrical and stuff. So and then so what happens
34:56
is you can erect these homes very quickly. And
34:58
so one of the things that I'm trying the dues I'm
35:00
trying to demonstrate, even here locally in DC
35:03
in other places when you get into workforce housing
35:05
or other various forms of housing, low
35:07
income housing as well, that there are
35:09
ways of building much more officially than
35:11
just swinging hammers. And I know some people will
35:14
go and say, you know, well, you're cutting the workforce,
35:16
and I hear that, but I'm not really cutting
35:18
the workforce because we have workforce and works in the factory
35:21
as well, and so we might not have as many people in
35:23
the field that are erecting products, but
35:25
we still keep people working, and we can build
35:28
products quicker than anybody else, and we
35:30
can replicate product very quickly as well. And so
35:32
I'm gonna be a believer in this. And there are various projects
35:34
we're looking at and uh, you know,
35:37
trying to you know, try to use this process
35:39
as a way to you know, create great products.
35:41
I don't know why workforce housing shouldn't
35:44
have great products. I don't know why low income
35:46
housing shouldn't have great products. Why
35:48
does just be a fluent have
35:51
great products. Why can't others have great
35:53
products? And this is a way I think for that to happen,
35:55
where you can bring your costs down,
35:57
you can build better structures and
35:59
let six cents and therefore relocated
36:01
to designing better experiences for
36:04
those patrons and users of the hall. I
36:07
want to end with something that I've noticed about you is
36:09
that like you're like the opposite of a politician.
36:12
Most of the time when you talk about politics, are
36:14
just like, oh, there's a housing
36:16
crisis, like, oh, well, like
36:19
whatever, Like you take these sectors that are
36:21
sticky, complicated, just
36:24
a mess, and you're like, how
36:26
can I change this? How can I innovate
36:28
it? That sounds like the opposite of what
36:31
we hear, you know, not just in politics,
36:33
not to just pick on my politician friends,
36:35
like across the board. It seems like that's a problem
36:37
we have with society, is that no one's willing
36:39
to stand up and say, hey, you know what, this can
36:41
be better. Why do we do it this way?
36:43
Why don't we change it? Did you just kind
36:45
of become like this or was this always the plan
36:48
all along? I think when I was younger,
36:50
I made a decision that my
36:52
my personal brand, what I want
36:54
to be down for is to be a dishop
36:56
there and I want to be unapologetic about it. At
36:59
the end of the day, words are
37:01
only words. Actions are everything.
37:03
I'm focused on building my business, I'm
37:05
focused on executing. I'm focused on doing
37:08
great things. I want to build great things. I want
37:10
to buy great things. It takes
37:12
a lot of time, on effort, on a
37:14
perseverance, a lot of will. Let
37:16
me be clear, Okay, yes you do it because
37:18
you want to make money, and yeah, okay, but
37:21
the money is a by product they're doing great
37:23
stuff. If you do great stuff, the money
37:25
will follow. You know. For those who
37:28
make the leap and want to do great things
37:30
that they just do their best to surround themselves
37:32
and great people. To stay true to yourself.
37:35
You know, it's super hard. You're gonna question yourself
37:37
all the time. There's always gonna be fear, fear
37:40
of of now working out, especially
37:42
again when you're doing things that others aren't doing, Fear
37:44
of being viewed not in
37:47
the right way, or and all
37:49
says, you know, we're all we always put it on the
37:51
earth to do something. And I think it's
37:53
just about figuring out what it is
37:55
that you think you're supposed to be doing and then just trying
37:57
to do the best job in can and a
38:00
lot of space. I'm also
38:02
a landlord, and the
38:05
dynamics of
38:07
how I had to engage with our landlords
38:09
and try to work, and then
38:12
an hour later and engage
38:14
with another tenant where
38:17
on the landlord And I said
38:19
to myself, you know, I could never feel
38:22
good about doing or
38:25
trying to remove a tenant who's
38:27
a good tenant, who's struggling because
38:30
of something they could they didn't end nothing to do and
38:33
having to then deal with it on the opposite
38:35
side and how to how to manage that situation
38:37
was super eye opening to me because it's
38:40
it just shows if you can provide a little bit of
38:43
empathy, it goes a long way. And
38:45
I, you know, I think a lot of our tenants are gonna be great
38:47
coming out. They were doing fun com pre
38:49
COVID. It's just these kinds of situations
38:51
where it's like wow, you know, it's it's
38:54
just the dynamics are just so unique.
38:56
And I've learned a lot, and I definitely thought I'd become
38:58
a better leader, a better entrepreneur, better husband,
39:01
better person. Probably should have started with the last
39:03
two first um, but as
39:07
often everything happening. So you
39:09
know, congrats on your your your pending
39:11
addition to the family. That's a really big deal. That
39:13
might be your best achievement yet. Steve, Where
39:16
can we learn more about you? So you
39:18
know, since you're private, do we go eat your food
39:21
when we're in d C. Or what's the best
39:23
way to interact with the Steve Sailors brand.
39:25
You know, you'll see me from time to time hopping
39:27
to come back on and top with you anytime, David, and uh,
39:30
you know, once in a while you'll see me popping in and honest
39:32
places. But we're gonna keep
39:34
doing a good job. We're gonna keep our head down. We'll be hearing
39:36
more from us very soon. We got some really fun
39:39
things going on. We just introduced a virtual digital
39:42
kitchen called Ensemble super
39:44
cool. If you looked that up. Ensemble dot com
39:47
gonna be a big, big distructor to the
39:50
the digital business and the food. It's almost like a digital
39:52
food hall, the simplest way I would
39:54
describe it. We got some new businesses coming
39:56
up. We're active in the buying market. We're looking at
39:58
a lot of things. We really we're gonna
40:00
be really active, thinking great uh you know,
40:03
great challenges, some great opportunities, and
40:05
again on the personal front and then of course
40:07
in the professional front. So you'll
40:09
be seeing things that we're doing. But that's
40:12
probably how you'll you'll you'll be able to engage with
40:14
me. I'm not being on social leader. You'll see
40:16
I don't do a lot on social But a guy
40:18
said, I'll come back on time to be money well
40:20
bucking the trend. Steve, Thanks for your time. We
40:23
know it's really valuable. Same, thank
40:25
you, Thank you so much for your time, thanks for thinking to me, and
40:28
that's the luck with everything. We'll talk soon. Thanks
40:34
to all of you for joining me as we Follow the Profit.
40:36
And a big thanks to Steve Sailors. He's
40:38
a friend, he's a lovely guy, and
40:40
he's someone we basically need,
40:43
right We need disruptors. We need people
40:45
to stand up and say this isn't the way
40:47
things are supposed to be. We need change
40:49
and change is hard, but it's necessary.
40:52
And of course i'd like to thank my team and Mileano
40:54
lemon Cheyenne Read and of course Scott
40:57
Handler, the and our executive
40:59
producers. That'd be a not to mention them. Former
41:01
Speaker of the House New ging Rich and his right
41:03
hand lady, Debbie Myers. If you haven't
41:05
noticed by now, I'm David Grosso. If you're
41:07
enjoying the show, please give us five stars and
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a review. We read those and
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41:14
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