This is Chapter 18, an additional installment to the Peak Performance book, that takes the form of interview between Peak author Brian Elms and Jordan Dullea, a talent acquisition project manager in HR with the City and County of Denver.

Dullea introduces us to the HR mascot: Stampy, an illustrated elephant on brown construction paper with a multicolor patchwork of felt. In 2016, recruiters in the HR department had taken a training at the Denver Peak Academy, a city program that teaches graduates how to save time and money without sacrificing quality. They learn a variety of tools -- often using construction paper, sticky notes and permanent markers -- for mapping out a dysfunctional process and eliminating wasteful steps.