0:00

WEBVTT - This file was automatically generated by VIMEO 0 00:00:01.400 --> 00:00:06.000 you 1 00:00:07.600 --> 00:00:07.800 are 2 00:00:20.700 --> 00:00:23.000 Matt Upton, welcome back my friend. How are 3 00:00:23.100 --> 00:00:26.400 you doing today, sir? Very well very well. It's good to see you good to 4 00:00:26.400 --> 00:00:28.800 be here with you and everybody this. 5 00:00:29.600 --> 00:00:32.100 It's always great to see you too. And you know, 6 00:00:32.100 --> 00:00:35.600 I look forward to chatting and having these conversations with 7 00:00:35.600 --> 00:00:38.300 you so much. Now it you know, we took such 8 00:00:38.300 --> 00:00:41.200 a long break from doing these and having you 9 00:00:41.200 --> 00:00:44.800 on the show from you know, last episode to this episode. I and and 10 00:00:44.800 --> 00:00:47.600 today's topic. I'm really excited to get your input on 11 00:00:47.600 --> 00:00:50.200 and just kind of hear your thoughts on excellent. I'm 12 00:00:50.200 --> 00:00:53.300 looking forward to as well and heard some good things 13 00:00:53.300 --> 00:00:56.200 about our last time together as well. It was 14 00:00:56.200 --> 00:00:59.000 really good. Yeah. Yeah. I know I I feel like you know, 15 00:00:59.600 --> 00:01:02.500 there are people out there that are getting some good value from it. So yeah, I 16 00:01:02.500 --> 00:01:05.300 know I hopefully they will feel the same way after we chat 17 00:01:05.300 --> 00:01:08.000 about this topic and actually so to kind of 18 00:01:08.400 --> 00:01:11.500 introduce today's topic. I had an interesting conversation with a 19 00:01:11.500 --> 00:01:14.100 school district just recently and I know you're you know speaking with 20 00:01:14.100 --> 00:01:17.200 school districts all over the country on a regular basis, so you may 21 00:01:17.200 --> 00:01:20.500 have some tips for me and I'd love to hear what 22 00:01:20.500 --> 00:01:23.100 you have to say about this topic but the school 23 00:01:23.100 --> 00:01:26.200 district, you know, it came to me and we were just chatting having 24 00:01:26.200 --> 00:01:29.500 a casual conversation. I'm at a conference just recently and 25 00:01:29.600 --> 00:01:32.200 And they mentioned that here recently. They've been having 26 00:01:32.200 --> 00:01:35.600 a real challenge with getting their team all 27 00:01:35.600 --> 00:01:36.400 on the same page. 28 00:01:37.100 --> 00:01:40.900 And specifically the challenge was really coming in with 29 00:01:40.900 --> 00:01:43.400 you know, they've got people that are coming 30 00:01:43.400 --> 00:01:46.100 in that are brand new to the district. They've got some people that have been 31 00:01:46.100 --> 00:01:49.100 there for many many years and have got kind of 32 00:01:49.100 --> 00:01:52.200 a way of doing things and their turnover is just 33 00:01:52.200 --> 00:01:55.200 been really inconsistent the past couple of years, 34 00:01:55.200 --> 00:01:58.400 I think to say the least so what the challenge has been 35 00:01:58.400 --> 00:02:01.400 is really how are they to what are 36 00:02:01.400 --> 00:02:04.700 some skills and strategies that they can Implement to 37 00:02:04.700 --> 00:02:07.500 keep this ever-changing team of 38 00:02:07.500 --> 00:02:10.100 theirs all on the same page all focused on 39 00:02:10.100 --> 00:02:13.500 the same goals and really, you know working towards the 40 00:02:13.500 --> 00:02:17.500 same outcome. Yes. Yes the unfortunate 41 00:02:16.500 --> 00:02:19.100 condition that we 42 00:02:19.100 --> 00:02:22.800 have in our community of school nutrition 43 00:02:22.800 --> 00:02:26.300 these days is that somebody 44 00:02:25.300 --> 00:02:29.000 comes on board? We sort 45 00:02:28.400 --> 00:02:31.500 of check their pulse rate make sure they're breathing 46 00:02:31.500 --> 00:02:34.500 and then we make sure they clear the background 47 00:02:34.500 --> 00:02:37.000 check and forward six. 48 00:02:37.400 --> 00:02:40.200 Weeks later after they've been invited to become part 49 00:02:40.200 --> 00:02:43.700 of the team. They're at a site and with little or 50 00:02:43.700 --> 00:02:46.500 no training and then if they 51 00:02:46.500 --> 00:02:49.200 come in in May, they're not going 52 00:02:49.200 --> 00:02:52.900 to get professional development until August or 53 00:02:52.900 --> 00:02:55.000 September the following year and so 54 00:02:55.300 --> 00:02:58.500 bad habits begin because nothing happened and in 55 00:02:58.500 --> 00:03:01.900 reality. We need to have ongoing team 56 00:03:01.900 --> 00:03:04.500 building and strategy meetings. 57 00:03:05.500 --> 00:03:08.800 Every week if possible little short microburst of 58 00:03:08.800 --> 00:03:11.100 them and at least once a month we've got to 59 00:03:11.100 --> 00:03:14.200 do that. We've got to I mean if you're a football 60 00:03:14.200 --> 00:03:14.400 team 61 00:03:15.200 --> 00:03:19.000 literally every week you're preparing for Sunday. If 62 00:03:18.100 --> 00:03:21.700 you're a baseball team 186 games 63 00:03:21.700 --> 00:03:24.400 every week when they play a 64 00:03:24.400 --> 00:03:27.800 game they're training for the next game and 65 00:03:27.800 --> 00:03:30.700 they read they know what they're doing and 66 00:03:30.700 --> 00:03:34.400 often in school nutrition. We say wrap 67 00:03:33.400 --> 00:03:37.100 the chicken sandwich and and don't 68 00:03:36.100 --> 00:03:40.000 really talk about the why that 69 00:03:39.100 --> 00:03:40.500 we're here. 70 00:03:41.300 --> 00:03:44.600 We don't and I think there's three wise in everybody's life. 71 00:03:44.600 --> 00:03:47.300 Everybody's life. And the first 72 00:03:47.300 --> 00:03:50.700 one has nothing to do with schools. There's nothing 73 00:03:50.700 --> 00:03:53.300 to do with students. The first one is their personal and 74 00:03:53.300 --> 00:03:53.600 private life. 75 00:03:54.200 --> 00:03:57.400 The reason they came to work here is because they 76 00:03:57.400 --> 00:03:59.300 wanted to spend more time with their family. 77 00:04:00.100 --> 00:04:02.000 Or they needed to pay some bills. 78 00:04:02.800 --> 00:04:05.200 The second reason is most of them 79 00:04:05.200 --> 00:04:09.500 are involved or drawn to sort of some philanthropic 80 00:04:08.500 --> 00:04:11.100 cause they want 81 00:04:11.100 --> 00:04:14.600 to have some Financial Resources so they can invest it 82 00:04:14.600 --> 00:04:15.900 in some philanthropic. 83 00:04:16.700 --> 00:04:19.400 Situation and then in their professional life they 84 00:04:19.400 --> 00:04:22.000 fall in love with Scholars. They fall in love 85 00:04:22.300 --> 00:04:25.600 with students and the staff and so as a director. 86 00:04:26.300 --> 00:04:29.500 We're hoping their main why is is 87 00:04:29.500 --> 00:04:32.500 students and staff yet in reality for many 88 00:04:32.500 --> 00:04:34.500 of them. It's their third why? 89 00:04:35.100 --> 00:04:38.400 It's their third why because if they were independently wealthy they 90 00:04:38.400 --> 00:04:39.100 wouldn't be here. 91 00:04:39.800 --> 00:04:40.400 They would not. 92 00:04:41.500 --> 00:04:42.200 They just went. 93 00:04:43.100 --> 00:04:47.100 And so we needed team building more often 94 00:04:46.100 --> 00:04:49.300 because the once the year 95 00:04:49.300 --> 00:04:53.000 team building is a myth. It does not work 96 00:04:52.700 --> 00:04:55.300 and it doesn't matter who you bring in 97 00:04:55.300 --> 00:04:58.600 you can bring in the Don tatsus 98 00:04:58.600 --> 00:05:01.200 of team building. But if you do it once a year, 99 00:05:01.200 --> 00:05:04.800 you will fall away. We'll Fall Away got to 100 00:05:04.800 --> 00:05:07.200 do it more. You know, it's it's so interesting because you 101 00:05:07.200 --> 00:05:10.400 know, you hear the the saying, you know teamwork to make 102 00:05:10.400 --> 00:05:13.300 the dream work but based off of what you're 103 00:05:13.300 --> 00:05:16.900 just saying right here. The dream is never achievable 104 00:05:16.900 --> 00:05:19.900 if we don't understand really what 105 00:05:19.900 --> 00:05:22.300 the dream is and if that all on 106 00:05:22.300 --> 00:05:25.200 different pages, then we're never it 107 00:05:25.200 --> 00:05:28.100 doesn't matter. What skills what team it doesn't 108 00:05:28.100 --> 00:05:31.400 matter. If you got the best talent on the court to use your your 109 00:05:31.400 --> 00:05:34.700 sports analogy. It doesn't matter if they're all working 110 00:05:34.700 --> 00:05:37.600 towards different goals. And so, 111 00:05:37.600 --> 00:05:40.100 you know, I I agree with you a hundred 112 00:05:40.100 --> 00:05:42.800 percent, you know getting everyone. I think that that first kind of 113 00:05:43.100 --> 00:05:46.200 Thriller of building, you know a good solid teamwork and we actually 114 00:05:46.200 --> 00:05:49.400 just had this whole team building exercise internally at our 115 00:05:49.400 --> 00:05:52.800 company over at school food handler where you know, we really 116 00:05:52.800 --> 00:05:55.800 refocused our entire organization on 117 00:05:55.800 --> 00:05:58.700 a common goal and when 118 00:05:58.700 --> 00:06:01.300 we when we refocused everyone on that 119 00:06:01.300 --> 00:06:04.000 common goal, you know, and a lot of times, you know, 120 00:06:04.100 --> 00:06:07.800 I hear people say, you know, oh, well, you know, your goals should be these big hairy 121 00:06:07.800 --> 00:06:10.400 audacious goals that are like massive goals and 122 00:06:10.400 --> 00:06:13.400 I don't disagree that you should have you know, you know 123 00:06:13.400 --> 00:06:16.300 some big goals that you're working towards but I feel where 124 00:06:16.300 --> 00:06:19.300 people miss the mark on goals is 125 00:06:19.300 --> 00:06:23.400 they don't set small achievable Milestones. 126 00:06:22.400 --> 00:06:25.600 I believe them to get 127 00:06:25.600 --> 00:06:28.300 to those bigger goals totally agree 128 00:06:28.300 --> 00:06:31.300 with that in football, right? They start 129 00:06:31.300 --> 00:06:34.900 the year out their goal is to get to the Super Bowl, right? 130 00:06:35.700 --> 00:06:39.400 Okay, but they they chunk 131 00:06:38.400 --> 00:06:41.000 it down and their goal is 132 00:06:41.300 --> 00:06:42.000 next week's game. 133 00:06:43.300 --> 00:06:46.300 And at next week's game, they want to get more touchdowns than the 134 00:06:46.300 --> 00:06:46.400 other team. 135 00:06:47.400 --> 00:06:50.300 In reality though, the game is not 136 00:06:50.300 --> 00:06:53.700 the touchdown. The gain is the 137 00:06:53.700 --> 00:06:56.400 inches that they move forward. 138 00:06:57.200 --> 00:07:00.300 Every down is designed to move the ball 139 00:07:00.300 --> 00:07:03.600 forward a yard or a 140 00:07:03.600 --> 00:07:06.400 couple feet and in school nutrition. 141 00:07:07.300 --> 00:07:11.600 We don't do a good job at at honing 142 00:07:10.600 --> 00:07:14.600 it down and chunking it down into our 143 00:07:13.600 --> 00:07:16.900 goal this morning. It's 6:30 144 00:07:16.900 --> 00:07:19.200 AM and our goal is to be ready to go 145 00:07:19.200 --> 00:07:22.800 at the countertop for breakfast at this 146 00:07:22.800 --> 00:07:23.100 time. 147 00:07:23.900 --> 00:07:26.700 Then afterwards come back together now our 148 00:07:26.700 --> 00:07:29.200 goal is to reset up so that 149 00:07:29.200 --> 00:07:30.600 we can get ready for lunch. 150 00:07:31.500 --> 00:07:34.700 And make those goals smaller make them 151 00:07:34.700 --> 00:07:37.600 quicker, you know make them yeah 152 00:07:37.600 --> 00:07:41.000 evil and then on top of that we've got 153 00:07:41.500 --> 00:07:45.500 to celebrate that, you know, if we watch football never 154 00:07:44.500 --> 00:07:46.700 will you ever see this? 155 00:07:48.100 --> 00:07:51.300 They hand it to the handy. You're the quarterback and I'm the 156 00:07:51.300 --> 00:07:54.900 running back. Okay, and and the 157 00:07:54.900 --> 00:07:57.500 play is called that I'm going to get the 158 00:07:57.500 --> 00:08:00.300 ball and I'm gonna hit through the line and I'm 159 00:08:00.300 --> 00:08:03.300 gonna go off the right tackle. Okay, I do 160 00:08:03.300 --> 00:08:06.600 that. I make a yard. Do you know what happens when we 161 00:08:06.600 --> 00:08:09.700 get done? We just go back to the Huddle and we 162 00:08:09.700 --> 00:08:12.200 just great for the next down. We don't do that. Do we 163 00:08:12.200 --> 00:08:15.000 sell great that you are? 164 00:08:15.500 --> 00:08:18.400 We celebrate that yard, and we just don't 165 00:08:18.400 --> 00:08:21.500 do that enough in school nutrition. And so 166 00:08:21.500 --> 00:08:24.600 we slip away from our why. 167 00:08:25.200 --> 00:08:28.400 Yeah, well, I think there's I think there's so many 168 00:08:28.400 --> 00:08:32.200 different ways that we can celebrate those small wins. 169 00:08:31.200 --> 00:08:34.600 And even you know celebrating the big wins, 170 00:08:34.600 --> 00:08:37.100 you know, a lot of times I I hear from people. Oh, well, we 171 00:08:37.100 --> 00:08:40.000 can't give you know financial compensation, you know 172 00:08:40.300 --> 00:08:43.200 at tied to you know, hitting mile markers and stuff. 173 00:08:43.200 --> 00:08:46.500 It doesn't have to be a financial compensation all the time. It 174 00:08:46.500 --> 00:08:49.300 could be something as as little I mean, you know going back to the old 175 00:08:49.300 --> 00:08:52.800 Employee of the Month philosophy, you know, recognizing people 176 00:08:52.800 --> 00:08:55.600 publicly recognizing people making 177 00:08:55.600 --> 00:08:58.900 a post on your nutrition social media, you 178 00:08:58.900 --> 00:09:01.200 know celebrating it and the newsletter on the 179 00:09:01.200 --> 00:09:04.700 morning announcements. It doesn't matter. There are so many different avenues that 180 00:09:04.700 --> 00:09:07.800 are not tied to financial, you know items that 181 00:09:07.800 --> 00:09:10.400 we can use as motivation to really give people, 182 00:09:10.400 --> 00:09:13.100 you know for a lack of a better way, 183 00:09:13.100 --> 00:09:16.800 you know a carrot at the end, you know to say, hey great work 184 00:09:16.800 --> 00:09:19.900 here is a prize for you know, accomplishing, 185 00:09:19.900 --> 00:09:22.300 you know, whatever Milestone it 186 00:09:22.300 --> 00:09:23.200 was that we accomplished here. 187 00:09:24.300 --> 00:09:27.600 West you're right on the money because you give people raises, right? 188 00:09:28.400 --> 00:09:31.900 And we think they're going to work more and be 189 00:09:31.900 --> 00:09:33.400 glad and grateful for that race. 190 00:09:34.200 --> 00:09:37.400 Yet most of us as soon as we get the raise our next 191 00:09:37.400 --> 00:09:40.400 paycheck. We've forgotten how much the raise 192 00:09:40.400 --> 00:09:40.600 was. 193 00:09:41.500 --> 00:09:44.200 Because we had just our spending to meet that now 194 00:09:44.200 --> 00:09:47.600 we need to know the race. Okay, and it's not about what 195 00:09:47.600 --> 00:09:50.600 we do here. It's again about that first why 196 00:09:50.600 --> 00:09:53.300 it's about our family our personal and 197 00:09:53.300 --> 00:09:56.100 private life and I think you hit 198 00:09:56.100 --> 00:09:59.100 on something about I don't think most people are 199 00:09:59.100 --> 00:10:00.400 motivated by money. 200 00:10:01.600 --> 00:10:04.700 They're motivated by other things. That's why I think that 201 00:10:04.700 --> 00:10:05.900 we need to do something like 202 00:10:08.700 --> 00:10:11.200 like my nephews play it on a football 203 00:10:11.200 --> 00:10:14.700 team for their school and I 204 00:10:14.700 --> 00:10:17.000 went loved watching him play and I'd go to 205 00:10:17.100 --> 00:10:21.000 the the practices more than probably 206 00:10:20.300 --> 00:10:23.600 any other Uncle okay and their 207 00:10:23.600 --> 00:10:27.500 coach did something almost every practice 208 00:10:26.500 --> 00:10:29.400 at the end of practice. He bring everybody 209 00:10:29.400 --> 00:10:32.400 together. He talked about the game coming up and 210 00:10:32.400 --> 00:10:34.300 then he would say I've got a man. 211 00:10:35.500 --> 00:10:38.300 And then the team would say coach has 212 00:10:38.300 --> 00:10:38.800 got a man. 213 00:10:39.700 --> 00:10:42.800 And then he'd say I got a man and the team 214 00:10:42.800 --> 00:10:45.300 would say back. I got a man and then he would pick 215 00:10:45.300 --> 00:10:48.400 somebody on the team and he would call them 216 00:10:48.400 --> 00:10:48.700 out. 217 00:10:49.400 --> 00:10:52.600 For the good progress that they 218 00:10:52.600 --> 00:10:55.500 had made during that practice or that week and 219 00:10:55.500 --> 00:10:58.800 he taught me something. I learned something from him that 220 00:10:58.800 --> 00:11:01.600 I really deploy in 221 00:11:01.600 --> 00:11:04.100 my trainings and in my own life. We need to learn how 222 00:11:04.100 --> 00:11:06.000 to praise progress. 223 00:11:07.300 --> 00:11:09.500 Rather than wait for perfection. 224 00:11:10.300 --> 00:11:10.700 hmm 225 00:11:11.900 --> 00:11:14.600 And well so Perfection is not achieved, you 226 00:11:14.600 --> 00:11:17.700 know, we're gonna always strive, you know and and 227 00:11:17.700 --> 00:11:20.400 get better at the things that we do but Perfection is 228 00:11:20.400 --> 00:11:23.300 something that is a myth. There's no one that is 229 00:11:23.300 --> 00:11:26.800 perfect. Exactly. It's a myth. And so and 230 00:11:26.800 --> 00:11:29.800 so what they would do once he 231 00:11:29.800 --> 00:11:33.100 did this at the beginning of the Season towards about 232 00:11:32.100 --> 00:11:35.100 a third into the season when he would 233 00:11:35.100 --> 00:11:38.300 say that you know, what the team would do somebody on the team would say coach 234 00:11:39.200 --> 00:11:42.500 And they would say yes coach would say. Yes. He said and the 235 00:11:42.500 --> 00:11:45.800 player would say I got a man also or 236 00:11:45.800 --> 00:11:48.200 I got a man too and the team would say back 237 00:11:48.200 --> 00:11:52.300 that player and then he would call out somebody that player 238 00:11:51.300 --> 00:11:54.300 that teammate would call out 239 00:11:54.300 --> 00:11:55.200 another teammate. 240 00:11:56.300 --> 00:11:59.900 And that's what we want in our school restaurants and 241 00:11:59.900 --> 00:12:02.300 school cafes. We want really 242 00:12:02.300 --> 00:12:06.000 to be able to celebrate the good 243 00:12:05.500 --> 00:12:08.700 things that are going on among the 244 00:12:08.700 --> 00:12:11.300 team and I think it needs to be on a daily basis. 245 00:12:12.100 --> 00:12:15.700 You more often because we serve chicken sandwiches every 246 00:12:15.700 --> 00:12:18.900 day. We serve pizza every day. Why not 247 00:12:18.900 --> 00:12:21.400 serve some accolades every day 248 00:12:21.400 --> 00:12:22.800 that's team building. 249 00:12:23.600 --> 00:12:26.400 Yeah, I love that. I love that but you know that the 250 00:12:26.400 --> 00:12:29.700 interesting thing about that philosophy is that in order 251 00:12:29.700 --> 00:12:32.200 for that to happen. It has to start from the 252 00:12:32.200 --> 00:12:35.400 top down. Yeah never you are never going 253 00:12:35.400 --> 00:12:38.400 to be able to start that from the ground up. If you 254 00:12:38.400 --> 00:12:42.000 are a leader of a school Nutrition department. It 255 00:12:41.100 --> 00:12:45.400 starts with you. It starts with displaying these 256 00:12:44.400 --> 00:12:47.300 actions, you know, you can't just have 257 00:12:47.300 --> 00:12:50.300 your one, you know team building, you know exercise and 258 00:12:50.300 --> 00:12:53.100 the beginning of August and preach preach preach and have 259 00:12:53.100 --> 00:12:56.700 all these motivational speakers come in and preach towards, you 260 00:12:56.700 --> 00:12:59.100 know, being a team and supporting and you know 261 00:12:59.100 --> 00:13:02.500 patting each other on the back and then you go back to you know, the 262 00:13:02.500 --> 00:13:05.700 office and two weeks later you're busy with 263 00:13:05.700 --> 00:13:08.200 all the things that get dumped on you at the beginning 264 00:13:08.200 --> 00:13:11.100 of the school year and you don't practice what you 265 00:13:11.100 --> 00:13:14.600 just spent and brought people in to talk on you don't 266 00:13:14.600 --> 00:13:17.900 practice those same behaviors. But yet as as 267 00:13:17.900 --> 00:13:20.400 supervisors, we oftentimes expect our people too 268 00:13:20.400 --> 00:13:23.400 just do it because hey, we just talked about it in August. 269 00:13:23.900 --> 00:13:25.600 And actually was not displaying it. 270 00:13:26.400 --> 00:13:30.100 Actually, we do exactly the opposite instead of 271 00:13:29.100 --> 00:13:32.500 going out to our school restaurants our school 272 00:13:32.500 --> 00:13:36.000 cafes and finding our people and celebrating 273 00:13:35.100 --> 00:13:38.400 their progress. What we do is we go out 274 00:13:38.400 --> 00:13:40.100 there and we say caught you doing something wrong. 275 00:13:40.800 --> 00:13:43.800 That's gotcha. Katcha. And 276 00:13:43.800 --> 00:13:46.600 well, yeah we really need to do is flip that 277 00:13:46.600 --> 00:13:49.400 and say I caught you in the process you're 278 00:13:49.400 --> 00:13:49.800 doing good. 279 00:13:50.600 --> 00:13:53.700 I love the way you talk to that 280 00:13:53.700 --> 00:13:56.000 scholar the way you talked to that. 281 00:13:58.500 --> 00:14:01.600 Teacher the way you talk to that parent was exactly what 282 00:14:01.600 --> 00:14:04.200 we want and then we need to the golden 283 00:14:04.200 --> 00:14:07.500 Ladle or something, you know and let it surround whatever 284 00:14:07.500 --> 00:14:11.100 we do some some momento that 285 00:14:10.100 --> 00:14:13.200 we give to them on a regular basis. 286 00:14:14.600 --> 00:14:17.300 I love that because accountability is definitely a key 287 00:14:17.300 --> 00:14:20.300 piece of teamwork. But you know, we focus 288 00:14:20.300 --> 00:14:23.300 so much on the negative side of accountability and yeah 289 00:14:23.300 --> 00:14:26.200 exactly to your point catching people doing something wrong, but we 290 00:14:26.200 --> 00:14:29.200 need to be catching people doing things right hold them accountable for 291 00:14:29.200 --> 00:14:32.200 the things that they're doing. Right exactly, you know West 292 00:14:33.100 --> 00:14:36.100 Every one of us who's a parent or a grandparent? 293 00:14:36.700 --> 00:14:39.200 Has helped somebody learn how to walk. 294 00:14:40.000 --> 00:14:40.300 right 295 00:14:41.100 --> 00:14:41.300 and 296 00:14:42.400 --> 00:14:45.800 they are children give us hints when 297 00:14:45.800 --> 00:14:46.600 they're ready to walk. 298 00:14:47.500 --> 00:14:51.100 They start rolling over and we celebrate that right and 299 00:14:50.100 --> 00:14:53.300 they start crawling. We celebrate that 300 00:14:53.300 --> 00:14:56.500 and then we take them at some point when we 301 00:14:56.500 --> 00:14:59.200 believe they're ready to walk and we probably 302 00:14:59.200 --> 00:15:00.000 against the wall. 303 00:15:00.900 --> 00:15:03.300 And we coach him out. Come on, you can 304 00:15:03.300 --> 00:15:05.200 do it and we know full well. 305 00:15:06.100 --> 00:15:07.000 If they're not going to walk. 306 00:15:08.200 --> 00:15:09.000 They're actually going to fall. 307 00:15:10.400 --> 00:15:11.400 and when they fall 308 00:15:12.300 --> 00:15:15.300 we picked them back up and we encourage them and 309 00:15:15.300 --> 00:15:18.200 we celebrate the progress they've made and we pop them 310 00:15:18.200 --> 00:15:22.000 back up against the wall. We coach him out again they fall and 311 00:15:21.200 --> 00:15:24.300 when they fall the third time not one of 312 00:15:24.300 --> 00:15:27.200 us as a parent or grandparent looks at our child and says 313 00:15:27.200 --> 00:15:30.200 good I'm writing you up. It's obvious that 314 00:15:30.200 --> 00:15:30.900 you can't do this. 315 00:15:31.700 --> 00:15:34.100 Hey don't ever try this walking. We don't do that. Do we? 316 00:15:34.800 --> 00:15:38.100 We know they have to fail forward. 317 00:15:39.300 --> 00:15:42.400 and we coach them into walking and then 318 00:15:42.400 --> 00:15:45.400 eventually we take them off the tricycle put them 319 00:15:45.400 --> 00:15:46.600 on a two wheeler with 320 00:15:47.900 --> 00:15:50.200 Training wheels and then eventually take the 321 00:15:50.200 --> 00:15:53.400 training wheels off and when they fall we don't take the bike away. 322 00:15:54.100 --> 00:15:54.500 doing 323 00:15:55.200 --> 00:15:58.600 we know and that's what team building 324 00:15:58.600 --> 00:16:01.500 is all about. I believe is encouraging them 325 00:16:01.500 --> 00:16:04.300 in the process every day 326 00:16:04.300 --> 00:16:07.500 and teaching our site needs to do that every day. 327 00:16:07.500 --> 00:16:10.300 And and probably it's my 328 00:16:10.300 --> 00:16:13.800 guess that since we started that conversation. There's 329 00:16:13.800 --> 00:16:14.100 somebody 330 00:16:14.900 --> 00:16:17.600 That's with us today. That's in 331 00:16:17.600 --> 00:16:20.900 a school restaurant somewhere across America. 332 00:16:21.800 --> 00:16:25.300 And they're thinking my my director 333 00:16:24.300 --> 00:16:27.200 never comes out here, so I 334 00:16:27.200 --> 00:16:30.000 can't do anything and I would totally disagree with that. 335 00:16:30.600 --> 00:16:31.500 at their side 336 00:16:32.100 --> 00:16:35.500 at their school restaurant at their school Cafe, 337 00:16:35.500 --> 00:16:38.400 they can start praising progress of their people 338 00:16:38.400 --> 00:16:42.100 and they will watch the atmosphere of 339 00:16:41.100 --> 00:16:45.000 their team totally change when 340 00:16:44.300 --> 00:16:47.800 they as the sightly begin 341 00:16:47.800 --> 00:16:51.100 to model this and just ignore 342 00:16:50.100 --> 00:16:53.600 the poor performance almost totally ignore 343 00:16:53.600 --> 00:16:53.900 it. 344 00:16:54.500 --> 00:16:57.500 and Just Praise progress and 345 00:16:57.500 --> 00:17:01.200 keep pointing to the big why keep pointing 346 00:17:00.200 --> 00:17:03.800 to what it means to be a school 347 00:17:03.800 --> 00:17:06.800 nutrition professional an SMP 348 00:17:06.800 --> 00:17:09.300 keep pointing to that and when they get tired 349 00:17:09.300 --> 00:17:11.000 of saying it say it some more 350 00:17:11.600 --> 00:17:12.600 Say it simple. 351 00:17:13.100 --> 00:17:16.100 And really focusing on that that's what we've got to do. 352 00:17:17.100 --> 00:17:20.400 Yeah, I think it's so important and important what you mentioned also about 353 00:17:20.400 --> 00:17:23.400 failure and you know understanding that 354 00:17:23.400 --> 00:17:26.900 failure is an opportunity for us to improve 355 00:17:26.900 --> 00:17:29.700 and that reframing of 356 00:17:29.700 --> 00:17:32.100 that that particular word. I feel 357 00:17:32.100 --> 00:17:35.500 like at some point in our lives, you know, you talk about you know, as a 358 00:17:35.500 --> 00:17:38.100 toddler, you know them taking their first steps and fall link 359 00:17:38.100 --> 00:17:41.400 and was helping them back up, you know, the toddler doesn't stop 360 00:17:41.400 --> 00:17:44.300 trying and I've got two small kids, you know myself, you 361 00:17:44.300 --> 00:17:48.300 know, they're they're almost Fearless to a fault sometimes but 362 00:17:47.300 --> 00:17:51.200 they don't stop trying they don't stop failing because 363 00:17:50.200 --> 00:17:53.300 every single time they fall down 364 00:17:53.300 --> 00:17:56.600 are they do something and they get hurt maybe a little bit doing that 365 00:17:56.600 --> 00:17:59.200 same thing. They learn how to do 366 00:17:59.200 --> 00:18:02.100 it the right way and that is so important 367 00:18:02.100 --> 00:18:06.500 for us as leaders. And as you know, any individual 368 00:18:06.500 --> 00:18:09.300 as a team is understanding that the people around us 369 00:18:09.300 --> 00:18:12.200 aren't perfect people are going to fail, you know, 370 00:18:12.200 --> 00:18:15.900 we shouldn't, you know, we shouldn't, you know point out people's failures 371 00:18:15.900 --> 00:18:16.700 and you know, 372 00:18:17.300 --> 00:18:20.100 And and try and make them feel bad for those so that they 373 00:18:20.100 --> 00:18:23.500 don't do them again, encourage them through that situation, you know, 374 00:18:23.500 --> 00:18:26.700 just like you would with a small child because we all 375 00:18:26.700 --> 00:18:29.800 fail and failure is a good thing. I 376 00:18:29.800 --> 00:18:32.500 mean, I I think the old you know, the the old 377 00:18:32.500 --> 00:18:35.400 Albert Einstein, you know 378 00:18:35.400 --> 00:18:38.500 saying that you know, someone was talking 379 00:18:38.500 --> 00:18:41.200 with Albert Einstein they said well, how did it 380 00:18:41.200 --> 00:18:44.700 feel to fail making you know the art Thomas 381 00:18:44.700 --> 00:18:47.000 Edison? How did it feel to fail making the light 382 00:18:47.300 --> 00:18:50.300 bulb, you know a thousand times or 10,000 times? However, many times he failed. 383 00:18:50.300 --> 00:18:53.300 He said I never failed since one single time. I simply learned 384 00:18:53.300 --> 00:18:56.200 a thousand different ways not to make a light bulb. That's right. And 385 00:18:56.200 --> 00:18:59.200 and you know, that's that's really what we 386 00:18:59.200 --> 00:19:02.900 have to understand is that you know failure is is just a 387 00:19:02.900 --> 00:19:05.200 reframing of the way that we look at it, but 388 00:19:05.200 --> 00:19:08.600 it really is a positive learning experience totally agree. 389 00:19:10.500 --> 00:19:11.100 I think 390 00:19:12.600 --> 00:19:16.300 that whole concept that you're talking about is nurtured 391 00:19:15.300 --> 00:19:18.500 out of us because we do understand 392 00:19:18.500 --> 00:19:19.000 that. 393 00:19:19.900 --> 00:19:20.400 as children 394 00:19:21.500 --> 00:19:24.900 we do understand that as parents. They have to fail forward 395 00:19:24.900 --> 00:19:27.800 to walk the pain of falling encourages 396 00:19:27.800 --> 00:19:28.700 them to walk. 397 00:19:29.700 --> 00:19:32.900 And and what we probably need 398 00:19:32.900 --> 00:19:35.800 to think about is actually maybe even 399 00:19:35.800 --> 00:19:39.400 celebrating the failure and reframe 400 00:19:38.400 --> 00:19:41.300 it and say to the person I'm so 401 00:19:41.300 --> 00:19:44.700 proud of you you goof this up now, you 402 00:19:44.700 --> 00:19:47.500 know what to do next and what did you learn from 403 00:19:47.500 --> 00:19:49.900 this and actually celebrating that? 404 00:19:50.700 --> 00:19:53.500 Maybe we need to rethink this whole failure thing 405 00:19:53.500 --> 00:19:56.100 reframe it and allow it to 406 00:19:56.100 --> 00:19:57.300 be that. 407 00:19:58.300 --> 00:20:01.500 Instantaneous team building 408 00:20:01.500 --> 00:20:04.000 situation to where we come together 409 00:20:04.200 --> 00:20:07.300 and we say gosh did you guys Matt goofed up? 410 00:20:07.300 --> 00:20:10.300 He totally goofed up. Let me let you 411 00:20:10.300 --> 00:20:13.200 let Matt tell you what he learned through this 412 00:20:13.200 --> 00:20:13.600 failure. 413 00:20:14.400 --> 00:20:17.200 And we all celebrate that because now that I've failed in that 414 00:20:17.200 --> 00:20:20.500 I don't feel in that again. I go practice and 415 00:20:20.500 --> 00:20:24.100 area I go and some other and 416 00:20:23.100 --> 00:20:26.200 somehow I think we need to change that 417 00:20:26.200 --> 00:20:26.800 whole concept. 418 00:20:27.700 --> 00:20:30.700 I love that because you know, let's be 419 00:20:30.700 --> 00:20:33.400 real we can't always control the things that happen 420 00:20:33.400 --> 00:20:36.600 to us the events that happen, you know, we can't control you 421 00:20:36.600 --> 00:20:39.200 know, how someone did a certain 422 00:20:39.200 --> 00:20:43.000 task, you know, we're part of a team. We're all working together towards common 423 00:20:42.300 --> 00:20:45.500 goals, but we're not in control of all of 424 00:20:45.500 --> 00:20:48.700 the elements around us. But what we are in 425 00:20:48.700 --> 00:20:51.700 control of is how we react or respond to 426 00:20:51.700 --> 00:20:55.000 all of those different situations and I 427 00:20:55.200 --> 00:20:58.100 think that by reframing exactly like you're talking about the way that we 428 00:20:58.100 --> 00:21:01.700 respond to those situations is directly 429 00:21:01.700 --> 00:21:04.200 going to influence our end outcome. And 430 00:21:04.200 --> 00:21:08.700 ultimately I think if we take the you know, the the old Covey 431 00:21:07.700 --> 00:21:10.200 philosophy and we start with 432 00:21:10.200 --> 00:21:14.000 the end in mind. How do we want this situation to to 433 00:21:13.300 --> 00:21:16.600 ultimately end up and then let that 434 00:21:16.600 --> 00:21:19.400 influence how we respond to 435 00:21:19.400 --> 00:21:22.100 the events that happen to us in along 436 00:21:22.100 --> 00:21:22.400 with that. 437 00:21:23.400 --> 00:21:27.000 I think as Leaders as the principal influencers at 438 00:21:26.100 --> 00:21:27.700 our school district. 439 00:21:28.500 --> 00:21:29.400 when our team 440 00:21:30.100 --> 00:21:31.300 is not performing. 441 00:21:32.100 --> 00:21:33.400 Up to where we want them. 442 00:21:34.300 --> 00:21:36.700 Rather than being upset with them. 443 00:21:37.800 --> 00:21:40.600 We need to be confident enough and courageous enough 444 00:21:40.600 --> 00:21:43.300 to come back into our offices and meet with 445 00:21:43.300 --> 00:21:44.800 our field supervisors and say. 446 00:21:45.900 --> 00:21:48.300 Where we falling short on training? 447 00:21:50.300 --> 00:21:53.500 And let the Goof UPS let the failures 448 00:21:53.500 --> 00:21:53.900 out there. 449 00:21:54.900 --> 00:21:57.200 Be indicators that we need 450 00:21:57.200 --> 00:22:00.500 to change our training because often. 451 00:22:01.500 --> 00:22:04.300 The reason it's happening out there is because we didn't 452 00:22:04.300 --> 00:22:04.800 train. 453 00:22:05.700 --> 00:22:07.800 So they could connect with the training. 454 00:22:08.600 --> 00:22:11.800 And if we learn how to listen to them and the 455 00:22:11.800 --> 00:22:14.200 reframe the failure or 456 00:22:14.200 --> 00:22:18.000 the shortcoming into a learning opportunity for us and ask 457 00:22:17.000 --> 00:22:18.300 ourselves. 458 00:22:19.400 --> 00:22:20.700 What do we got to do a little bit different? 459 00:22:21.300 --> 00:22:24.700 What do we have to do a little bit different? Because the truth is here's the 460 00:22:24.700 --> 00:22:24.900 truth. 461 00:22:25.900 --> 00:22:27.100 writing them up 462 00:22:28.300 --> 00:22:29.600 because they goofed up. 463 00:22:30.400 --> 00:22:31.500 Does not change them. 464 00:22:32.300 --> 00:22:32.600 Sure. 465 00:22:33.400 --> 00:22:36.500 It doesn't and we all know what the write-up 466 00:22:36.500 --> 00:22:40.100 is about. Okay, it's not a corrective 467 00:22:39.100 --> 00:22:42.500 measure, even though we call that call it 468 00:22:42.500 --> 00:22:42.600 that. 469 00:22:43.100 --> 00:22:47.400 The corrective measure is for me if you and I you're the 470 00:22:47.400 --> 00:22:50.300 director. I'm the assistant director. Something's Happened 471 00:22:50.300 --> 00:22:53.100 outside. We sit down afterwards and say what kind 472 00:22:53.100 --> 00:22:56.400 of training do we need to do and we referring our 473 00:22:56.400 --> 00:22:59.400 training we let that incident become a 474 00:22:59.400 --> 00:23:02.900 training for you and I and then we come back and we 475 00:23:02.900 --> 00:23:05.600 establish some positive moving forward 476 00:23:05.600 --> 00:23:06.800 training. 477 00:23:07.600 --> 00:23:09.400 That's me. That's the key. 478 00:23:10.200 --> 00:23:13.400 And I think you know taking this full circle going back to what you 479 00:23:13.400 --> 00:23:16.000 mentioned at the very beginning of our call. We have to 480 00:23:16.400 --> 00:23:19.800 understand why our employees are 481 00:23:19.800 --> 00:23:22.300 there in the first place exactly because the 482 00:23:22.300 --> 00:23:25.200 training that we are offering to them and we can we can 483 00:23:25.200 --> 00:23:28.300 shove training down people's throats. But if we're not meeting the 484 00:23:28.300 --> 00:23:31.200 person where they're at the training is just gonna go in one 485 00:23:31.200 --> 00:23:34.500 ear and out the other ear, but once we understand why this 486 00:23:34.500 --> 00:23:37.600 individual is here what brought them to us, 487 00:23:37.600 --> 00:23:40.700 then we can start to better understand. Well, 488 00:23:40.700 --> 00:23:43.400 maybe some of these mistakes that are 489 00:23:43.400 --> 00:23:47.000 being made are just a misunderstanding and maybe 490 00:23:46.600 --> 00:23:49.600 if we can help them understand that you 491 00:23:49.600 --> 00:23:52.300 know, hey, I understand that. This is your goal and 492 00:23:52.300 --> 00:23:55.300 this is where you are coming from. I want to help 493 00:23:55.300 --> 00:23:58.700 you as an employee get to your 494 00:23:58.700 --> 00:23:59.900 goals and 495 00:24:01.200 --> 00:24:04.600 and and reframe that conversation and help provide 496 00:24:04.600 --> 00:24:07.600 them with the training that is going to be needed in order 497 00:24:07.600 --> 00:24:10.400 to meet them where they're at. But ultimately bring them 498 00:24:10.400 --> 00:24:11.300 to where they need to be. 499 00:24:12.400 --> 00:24:15.300 To help our team get to where ultimately we want our 500 00:24:15.300 --> 00:24:18.300 team to get to at the end of the school year. So true. See that's 501 00:24:18.300 --> 00:24:21.400 what's so good about what you do is you 502 00:24:21.400 --> 00:24:25.100 give them that holistic style 503 00:24:24.100 --> 00:24:27.700 training that is transferable not 504 00:24:27.700 --> 00:24:29.100 only from their professional world. 505 00:24:30.300 --> 00:24:34.100 To their personal and private world and their philanthropic 506 00:24:33.100 --> 00:24:36.900 World. They can transfer those principles to 507 00:24:36.900 --> 00:24:39.500 those and that's why they people say all the 508 00:24:39.500 --> 00:24:42.000 time. I love it when he comes. 509 00:24:42.800 --> 00:24:45.500 West is here because it helps me 510 00:24:45.500 --> 00:24:48.100 not only Monday through Friday here at the 511 00:24:48.100 --> 00:24:52.100 school district. It helps me in my service 512 00:24:51.100 --> 00:24:54.500 at the Little League or at the pop one 513 00:24:54.500 --> 00:24:56.900 and it helps me in my home. 514 00:24:57.700 --> 00:25:01.400 And because it came to us not primarily 515 00:25:00.400 --> 00:25:02.900 to serve Scholars and students. 516 00:25:03.900 --> 00:25:05.100 They came to us. 517 00:25:05.800 --> 00:25:08.200 Because they wanted to pay their bills for their 518 00:25:08.200 --> 00:25:08.600 family. 519 00:25:09.300 --> 00:25:12.500 They came to us because they wanted the same days off their 520 00:25:12.500 --> 00:25:13.500 children have all. 521 00:25:14.300 --> 00:25:17.100 And it's okay to celebrate that with them. 522 00:25:17.800 --> 00:25:20.200 In fact, this is a side note. We could 523 00:25:20.200 --> 00:25:20.600 probably do another. 524 00:25:21.600 --> 00:25:22.400 conversation about this 525 00:25:23.400 --> 00:25:26.600 I think we ought to promote that when we go to ask for 526 00:25:26.600 --> 00:25:27.100 new employees. 527 00:25:27.900 --> 00:25:30.200 new staff I think we would get 528 00:25:30.200 --> 00:25:32.000 more people if they 529 00:25:33.200 --> 00:25:36.700 Understand part of the reason to come work with us and serve alongside 530 00:25:36.700 --> 00:25:40.300 of us is you're going to get every holiday off. 531 00:25:39.300 --> 00:25:42.200 You're not gonna have to work on 532 00:25:42.200 --> 00:25:45.200 Saturday and Sunday and you're gonna be at home in the 533 00:25:45.200 --> 00:25:46.900 evening. I think we need to say that 534 00:25:47.800 --> 00:25:50.600 And because there's a lot of people that want 535 00:25:50.600 --> 00:25:53.300 that and there's a lot of absolutely there's a 536 00:25:53.300 --> 00:25:56.600 lot of kids that need that West your 537 00:25:56.600 --> 00:26:00.200 kids are going to be much better adults because 538 00:25:59.200 --> 00:26:02.500 of the time they spend with you. 539 00:26:03.600 --> 00:26:04.100 Absolutely. 540 00:26:05.200 --> 00:26:08.200 They're gonna remember the way they're gonna remember that orange juice 541 00:26:08.200 --> 00:26:11.400 they drink with you three days out of five. 542 00:26:12.100 --> 00:26:15.000 You're gonna remember that and at a school 543 00:26:15.300 --> 00:26:18.300 district we get to give that to our parents and families. 544 00:26:19.200 --> 00:26:21.800 Yeah, and that's what team buildings all about, isn't it? 545 00:26:22.500 --> 00:26:25.500 Absolutely. It definitely is. Yeah it 546 00:26:25.500 --> 00:26:28.300 100% is what it's all about and that you know, they they 547 00:26:28.300 --> 00:26:31.300 do those surveys of people, you know 548 00:26:31.300 --> 00:26:34.200 at their 10 15 20 year high school 549 00:26:34.200 --> 00:26:37.300 reunions that ask you know, who are the people that you 550 00:26:37.300 --> 00:26:40.600 remember most from your high school days and 551 00:26:40.600 --> 00:26:43.200 inevitably inevitably there is 552 00:26:43.200 --> 00:26:46.600 always a large portion of people that remember 553 00:26:46.600 --> 00:26:49.900 that cafeteria lady that that are or 554 00:26:49.900 --> 00:26:52.300 gentleman that they saw every single day that always had 555 00:26:52.300 --> 00:26:55.300 a smile on and always gave him a warm hug 556 00:26:55.300 --> 00:26:58.300 and the capture I remember Miss Dunbar Miss Dunbar was 557 00:26:58.300 --> 00:27:01.400 my cafeteria, you know lunch lady 558 00:27:01.400 --> 00:27:04.400 and she was just a doll. I 559 00:27:04.400 --> 00:27:07.300 mean just an absolute sweetheart made the best chocolate chip 560 00:27:07.300 --> 00:27:11.000 cookies. I have ever had still to this day, but she 561 00:27:10.300 --> 00:27:13.500 she was just I mean, I'll never forget her 562 00:27:13.500 --> 00:27:16.300 she made a lasting impression on me, and I 563 00:27:16.300 --> 00:27:18.100 I know 564 00:27:19.400 --> 00:27:22.100 You know, I'm not I'm not sure. We're Miss Dunbar is 565 00:27:22.100 --> 00:27:25.300 now but I should probably reach out to her and tell 566 00:27:25.300 --> 00:27:28.700 her that just because she really she really did 567 00:27:28.700 --> 00:27:31.400 make a massive impact on every single day because 568 00:27:31.400 --> 00:27:34.700 she was the only person I think that I saw every single 569 00:27:34.700 --> 00:27:37.300 day because in high school, you know, your schedule changes 570 00:27:37.300 --> 00:27:40.300 should always see the same teachers every single day, but you 571 00:27:40.300 --> 00:27:43.500 you sure see that that cafeteria those cafeteria workers every 572 00:27:43.500 --> 00:27:46.100 single day and potentially potentially 573 00:27:47.600 --> 00:27:50.800 It's those that work in the school restaurant and cafes. They're the 574 00:27:50.800 --> 00:27:53.400 only ones on campus that get 575 00:27:53.400 --> 00:27:56.500 to see every student every day at least 576 00:27:56.500 --> 00:27:57.100 twice a day. 577 00:27:57.900 --> 00:27:58.200 Yeah. 578 00:27:59.100 --> 00:28:02.400 They're the only ones nobody else gets to do that and that 579 00:28:02.400 --> 00:28:04.600 needs to be celebrated Among Us. 580 00:28:05.400 --> 00:28:08.600 We need to celebrate that and when we celebrate those things 581 00:28:08.600 --> 00:28:11.700 again, it's an ongoing team 582 00:28:11.700 --> 00:28:13.000 building experience. 583 00:28:13.900 --> 00:28:16.100 So yeah, and here's another myth that I 584 00:28:16.100 --> 00:28:17.700 think needs to be exploded. 585 00:28:18.700 --> 00:28:21.100 Everybody that works in our school restaurant. 586 00:28:21.900 --> 00:28:22.700 Or is on our team. 587 00:28:23.400 --> 00:28:24.400 They're not going to be friends. 588 00:28:25.500 --> 00:28:27.300 They're not gonna have picnics together. 589 00:28:28.100 --> 00:28:31.600 Yet even though they're not going to be best friends. We do 590 00:28:31.600 --> 00:28:32.800 need to be friendly. 591 00:28:33.700 --> 00:28:36.300 As we do the serve. 592 00:28:37.200 --> 00:28:40.400 You friendly with each other as we do this serve 593 00:28:40.400 --> 00:28:43.400 every football team every baseball team 594 00:28:43.400 --> 00:28:47.300 every soccer team every every 595 00:28:46.300 --> 00:28:48.200 team sport. 596 00:28:49.100 --> 00:28:52.200 They have somebody on their team. That's what I call a 597 00:28:52.200 --> 00:28:52.900 pesky person. 598 00:28:53.800 --> 00:28:56.400 Uh-huh and between the plays guess 599 00:28:56.400 --> 00:28:59.300 what? Nobody knows that they're a 600 00:28:59.300 --> 00:29:02.600 pesky person between the whistles they play. Well, they 601 00:29:02.600 --> 00:29:05.300 play well together and on our teams 602 00:29:05.300 --> 00:29:08.200 part of team building is aligned them 603 00:29:08.200 --> 00:29:10.900 to not have to be friends. They just have to be friends. 604 00:29:12.600 --> 00:29:14.800 And celebrate the progress. That's what we've got to do. 605 00:29:15.700 --> 00:29:16.800 That's what they do. 606 00:29:17.500 --> 00:29:20.500 Yes, well Matt, I could talk to you all day. 607 00:29:20.500 --> 00:29:23.800 I I feel like you know you have offered some extraordinarily 608 00:29:23.800 --> 00:29:26.400 good very helpful tips today. So I do appreciate your 609 00:29:26.400 --> 00:29:29.500 input on that and are there any final parting words 610 00:29:29.500 --> 00:29:32.200 or any last piece of advice? You'd like to leave everyone with 611 00:29:32.200 --> 00:29:32.500 today? 612 00:29:33.400 --> 00:29:37.000 The the only thing that I would offer is West 613 00:29:36.300 --> 00:29:39.400 if you were a director at school at a 614 00:29:39.400 --> 00:29:41.600 school somewhere, I would want to be on your team. 615 00:29:42.300 --> 00:29:45.600 I would want you your team. And the reason I would is because 616 00:29:45.600 --> 00:29:48.500 you see the best in people you see 617 00:29:48.500 --> 00:29:51.100 the best in people and one of the things that you 618 00:29:51.100 --> 00:29:55.700 understand that if I could give to every director and 619 00:29:54.700 --> 00:29:57.300 assistant director Across the 620 00:29:57.300 --> 00:29:57.600 Nation. 621 00:29:58.400 --> 00:29:58.600 is 622 00:29:59.600 --> 00:30:02.800 We manage programs and policies 623 00:30:02.800 --> 00:30:04.200 not people. 624 00:30:05.100 --> 00:30:08.500 We influence people to be 625 00:30:08.500 --> 00:30:09.100 on our team. 626 00:30:10.200 --> 00:30:13.000 And the only way to do that is we have to get out of 627 00:30:13.100 --> 00:30:13.500 the chair. 628 00:30:14.200 --> 00:30:17.400 Out of our office and out in the kitchen. 629 00:30:18.300 --> 00:30:22.200 And celebrate their progress they do team building every week. 630 00:30:23.300 --> 00:30:26.300 absolutely programs and policies 631 00:30:28.300 --> 00:30:28.600 even 632 00:30:31.100 --> 00:30:35.200 and I'll add one thing to that and and it's all about mindset and 633 00:30:34.200 --> 00:30:37.200 we're only as good as the 634 00:30:37.200 --> 00:30:40.300 people that we surround ourselves with and learn from 635 00:30:40.300 --> 00:30:43.400 choose what to learn from. You cannot bring your 636 00:30:43.400 --> 00:30:47.600 best to your team. If you're getting fed bad 637 00:30:46.600 --> 00:30:49.600 advice, you have to surround yourself 638 00:30:49.600 --> 00:30:52.700 with good people that have good intentions 639 00:30:52.700 --> 00:30:55.600 and that demonstrate the values that 640 00:30:55.600 --> 00:30:58.200 you want to demonstrate to your 641 00:30:58.200 --> 00:30:59.800 team 100% 642 00:31:00.400 --> 00:31:01.900 That's very good. Very good. 643 00:31:02.400 --> 00:31:05.400 Thanks again Wes for allowing me to be right here 644 00:31:05.400 --> 00:31:08.200 beside you. I'm better Madison. I'm with you. 645 00:31:08.800 --> 00:31:11.300 It's a pleasure. It's a pleasure to talk with you and I look 646 00:31:11.300 --> 00:31:14.200 forward to our next conversation together ready do as 647 00:31:14.200 --> 00:31:14.300 well.