Do you know of a practice that has been a victim of embezzlement? The American Dental Association recently did a survey on observed behaviors exhibited by embezzlers. These behaviors included: possessiveness of workspace, reluctant to crosstrai

Transform Dental Office Conflict

Dec 30th, 2019 28m 50s

In this episode, host Ericka Aguilar talks about conflict among dental teams and how to manage workplace conflicts. Ericka offers tips on creating rules for conflict that will help your team feel heard and change thier mindset about conflict.

Where are all the GOOD Candidates?

Nov 11th, 2019 24m 12s

Where are all of the good candidates? In this weeks episode we talk about why you may need to change your recruiting technique in today's employment market.

Treatment Coordination Framework

Nov 10th, 2019 38m 55s

In this weeks episode host Ericka Tapia shares her Treatment Coordination framework that she has developed and used in her 24 year career in dentistry. Spending a significant amount of time in this space both in her career and now as a coach, E

Preview Episode

Sep 27th, 2019 16m 38s

Host Ericka Tapia shares her why behind launching a podcast dedicated to EVERYTHING front office. She talks about how she wants to help her front office co-workers get the most out of this industry and get to the next level of thier career by s

Dental Town discussion with Founder and CEO Howard Farran DDS, MBA

Aug 31st, 2019 36m 14s

Host Ericka Tapia has a discussion with Howard Farran about the resources available to front office teams. Howard shares an interesting last take-away at the end of the episode that you won't want to miss!

Dental Office Manager Summercamp

Aug 17th, 2019 52m 21s

As the Office Manager, we can get overwhelmed with our day to day routines. In this episode, Ericka talks about some of the ways you can keep your finger on the pulse of the practice, how to identify which stage your team is in, different manag

How to be Authentic with your Staff and Patients with John Estefano

Aug 8th, 2019 36m

This week I had the privilege to interview a successful Dentalpreneur John Estefano. John has been in the dental field for over 12 years and has some amazing stories and tips on how to become your most authentic, genuine, and vulnerable self ar

How to Be A Great Biller

Aug 1st, 2019 57m 38s

How to be a great biller? This episode we will be coving what skills you should have to be a successful dental biller? What to look for during the interview process, how to answer vital interview questions when interviewing to become a dental b

Rate