Frontline for the Future is back and better than ever! Blink CEO Sean Nolan joins us to share his story, explain why employee experience on the frontline is evolving and discuss the news coming out of Meta HQ.

9: Phil Greenwood | "How to Turn Your Frontline into a Growth Engine"

Oct 6th, 2020 15m 18s

For the ~season finale~... 🥁 We host Phil Greenwood: CEO of WCS Group!Law graduate, Sales Guru and all-round lovely guy. Phil has a true growth mindset. Himself and Peter Durkin talk acquisitions, scaling culture – and empowering frontl

8: Paul Sainthouse | "This Is How Transport Will Bounce Back"

Sep 24th, 2020 15m 59s

"You'll always do better as part of a whole."Paul Sainthouse FCILT believes in the power of collectives.It makes sense. He's the president of CILT (UK), MD at Dawsongroup bus and coach and APPG secretary at Community Transport Association.

7: David Brown | "Why Public Transport is a Political Issue"

Sep 16th, 2020 15m 46s

“A Titan of the Transport Industry” Is how @peter durkin describes this week’s guest, David Brown. He’s not wrong. Group CEO of Go Ahead Group, David is one of the most influential men in transport today. As ex-MD of Surface Transport at TFL,

6: Alex Warner | "What People Forget About Customer Service"

Sep 9th, 2020 29m 24s

After a week off, Frontline of the Future is BACK with a double-whammy of an episode! This week, Peter speaks to the illustrious Alex Warner. Alex loves MacDonalds, non-league football and having dinner with Martin Dean. He's also one of the

5: Jaspal Singh | "The Importance of Belonging"

Aug 27th, 2020 15m 39s

Jaspal Singh famously said: “Anyone can drive a bus, but not everyone can be a bus driver.” The ex UK CEO of ComfortDelGro is highly attune to the mindset that gets the country moving; after all ComfortDelGro’s London subsidiary, Metroline, ca

4: Rob Slaski | "The Truth About Loyalty"

Aug 19th, 2020 16m 9s

This week, Peter hunkers down with Rob Slaski. Having spent an impressive 30 years at Asda, Rob is now COO of mighty retail solutions operator, Dee Set. Rob’s long and varied career in retail has seen him graduate from stacking shelves on the A

3: Paul Dyer | "Defining Frontline Culture"

Aug 11th, 2020 16m 48s

For Episode 3, Peter Durkin is joined by Ex-DHL CEO, Paul Dyer. Having spent an impressive 30 years at DHL, Paul is back home in Wales, the newly-appointed MD of Cardiff Buses. As Peter remarks: “there aren’t many MDs who’ve had to deal with a

2: Martin Harris | "Silver Linings"

Aug 4th, 2020 16m 37s

In episode 2, Peter Durkin meets Martin Harris: MD of not just one, but two of the country's leading bus businesses. They discuss taking an ‘outsider's approach, and why cross-pollination between sectors is essential for maintaining fresh think

1: David Begg | "We Should Be Clapping for Bus Drivers"

Jul 27th, 2020 17m 37s

“His intro could take longer than the show itself." In this inaugural episode, Peter Durkin speaks to David Begg: one of the most influential names in UK transport. Author, academic, entrepreneur, CEO of Transport Times, and all-round frontlin