10-minute Trumpet - Take Pressure Off Your CSM Team
10-minute Trumpet - Take Pressure Off Your CSM Team
10-minute Trumpet - Take Pressure Off Your CSM Team
This week, Jeff takes a quick look at how to help your CSM team manage the increasing pressure they are under: 1:many programs.
Jeff walks you through 5 steps to move quickly into some effective and simple ways to to allow your CSMs to scale where they can so they can focus on what they need to.
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Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.
We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.
GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.
Today's episode is sponsored by Totango
From The Podcast
Gain Grow Retain
In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Higher Logic.Join Podchaser to...
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