When it comes to jewelry, the more technology, imagery and CX, the more likely you’ll keep customers on your site. Discover insights from an industry expert.

Ecommerce Fraud Stories: Travel & Airlines Industry

Jun 28th, 2023 8m 11s

COVID may have knocked the travel industry down in 2020, but it’s back – and it’s gone online like gangbusters. From first-time to seasoned ecommerce customers, more and more people are flying and buying using apps and websites. And the traject

Why Merchants Should Avoid "Blacklists" in Name and Practice

Jul 8th, 2022 10m 26s

For years, the fraud industry has been using the terms “blacklist” and “whitelist” to identify customers whose transactions would be automatically declined or approved by a given merchant. We think it’s time for a change. Listen now or check ou

The Evolution of Payments with E-wallets

Nov 5th, 2021 28m 53s

E-wallets have come a long way since PayPal first entered the market. Learn which payment options are available for your site. See the show notes & transcript here: https://gatewaytoecommerce.clear.sale/episodes/evolution-of-alternative-payment

How to Stop Leaving Money on the Table: An Enterprise Ecommerce Fraud Discussion

Oct 6th, 2021 10m 6s

There are many misconceptions about what fraud is and how companies should handle it. Many companies believe that they have fraud under control but in reality, they actually don’t. The phrase “you don’t know what you don’t know” applies with un

The State of Privacy and Data Protection in 2021

Sep 7th, 2021 27m 35s

This episode provides overview of GDPR, the implications and state of GDPR, and actionable tips for international merchants to keep their business following best practices and keeping their database secure. The thought leaders of this episode w

How Consolidation Affects Enterprise Ecommerce

Aug 7th, 2021 17m 48s

2020 was a year of major changes in the digital space, in the digital e-commerce environment due to the pandemic effects and lockdowns in multiple cities. As a result, a slew of new customers were introduced into the online space. This influx o

Alternative Payments: Buy Now, Pay Later

Jul 15th, 2021 19m 35s

With ecommerce picking up now more than ever because of the pandemic from all generations, businesses are more likely to adopt the alternative payment method or buy now pay later for their customers. Co-Hosts Denise and Sarah discuss why this a

2021 Global E Commerce Consumer Behavior Analysis

Jul 15th, 2021 28m 16s

ClearSale recently partnered with Sapio research to bring you what is known today as the 2021 Global Ecommerce Consumer Behavior Analysis. We dive into the insights for what the ecommerce industry needs to know about how consumer attitudes and

How UX Builds Trust with Luxury Ecommerce Buyers

Jun 28th, 2021 28m 24s

In this episode of Gateway to E-Commerce, Michael Burpoe, director of user experience at Punchmark joins Denise Purtzer, ClearSale’s vice president of partnerships and alliances to explore how luxury goods retailers can step up their UX to put

2021 Partnerships & Ecommerce: Humanizing Online Retail

Jun 15th, 2021 24m 31s

In this episode of Gateway to Ecommerce, Faye McEachern, ClearSale’s Director of Partnerships and Monica Perez, ClearSale’s Global Partnership Manager join Denise Purtzer, ClearSale’s Vice President of Partnerships and Alliances to discuss the

E-Commerce Protocols to Watch: 3DS

Jan 28th, 2021 26m 3s

In this episode of Gateway to E-Commerce, David Fletcher, ClearSale’s Senior Vice President, and Denise Purtzer, ClearSale’s Vice President of Partnerships and Alliances, join Rafael Lourenco, ClearSale’s Executive Vice President, and Sarah Eli

Promoting and Protecting Your Store During the Online Holidays

1 Jan 28th, 2021 21m 47s

As the holiday season wraps up, one thing is clear: Consumers are doing more shopping online than ever before, thanks to the pandemic and increased comfort levels with buying online. Were you prepared for the increased volume and potential for

Uncovering the Market: USA

Nov 30th, 2020 30m 34s

In this episode of Gateway to E-Commerce, David Fletcher, ClearSale’s Senior Vice President of Sales, and Denise Purtzer, ClearSale’s Vice President of Partnerships and Alliances, explore the opportunities for both revenue – and fraud – that gr

All About... Jewelry E-Commerce

Nov 30th, 2020 11m 52s

In this episode of Gateway to E-Commerce, Rafael Lourenco, ClearSale’s Executive Vice President, discusses why jewelry ecommerce retailers must be especially wary about fraud, chargebacks and false declines and the steps they can take to protec

Spookiest Fraud Stories From Merchants

Nov 25th, 2020 20m 28s

In this episode ofGateway to E-Commerce, Rafael Lourenco, ClearSale’s Executive Vice President, and Bruno Farinelli, ClearSale’s Head of Operations, discuss emerging patterns in ecommerce fraud, the increased risk as we near the holidays, and s

What the Data Says About Fraud and Abandoned Carts?

Nov 24th, 2020 18m 35s

Can merchants provide robust protection against fraud without negatively impacting the customer experience? On this episode of Gateway to E-Commerce, Denise Purtzer, ClearSale’s Vice President of Partnerships and Alliances, and Sarah Elizabeth,

Uncovering the Market: Australia

Nov 12th, 2020 23m 38s

As the 11th-largest ecommerce market, Australia is selling about $23 billion in 2020. In this episode, learn about the limitless opportunity for ecommerce retailers and how to be a part of its growing digital economy. www.clear.sale

All About...Luxury Ecommerce

Nov 12th, 2020 29m 28s

In this episode, host Rafael share how by applying some best practices, high-profile luxury retailers can protect themselves from the fraudsters who target them, build strong relationships with good customers and grow a stronger business. Lear

Understanding 3Ds and Potential Issues

Nov 6th, 2020 17m 7s

In this episode of Gateway to E-Commerce, Rafael shares 3Ds and how merchants can diagnosis potential issues. While adopting 3DS offers e-commerce merchants a new sense of security thanks to the financial liability shift to issuing banks, merch

How to Choose an Ecommerce Platform

Oct 30th, 2020 31m 2s

There are countless ways to evaluate and choose an ecommerce platform. In this episode, hosts Sarah and Denise give you some features to think about and help you make the right decision. Whether you are an SMB or enterprise online business, get

Uncovering the Market: Mexico

Oct 16th, 2020 33m 9s

Thinking about expanding your e-commerce efforts to Mexico? In episode 3 of Gateway to E-Commerce, hosts David Fletcher and Sarah talk to Victor Islas, country manager at ClearSale to uncover: — Shoppers’ unique expectations and habits — Incre

All About … Consumer Electronics E-Commerce

Sep 9th, 2020 30m 16s

In this episode, hosts Rafael and Denise take a deep dive into consumer electronics in the e-commerce world and shares best practices and strategies to help you navigate the ecommerce industry. Whether you are an SMB or enterprise online busine

What Is Gateway to E-Commerce?

Sep 9th, 2020 19m 41s

In this episode of Gateway to E-Commerce, get to the four hosts who will take you through the season and learn why this podcast is essential for small business owners and enterprise. www.clear.sale

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