There's both a beauty and detriment to the anonymity the online world allows us to pursue. On the one hand, it means that we're able to shield our identities to varying degrees as we engage with content and other people. On the opposite side of the same hand, it leaves everyone and everything we believe in open to masked criticism, harassment, and attacks. Tune into GCM Podcast episode 11 as we talk to Kelvin, Director of Player Experience, and Steve, Player Support Manager, about online safety, their roles at Jagex, and efforts to maintain a safe and toxicity free environment within the Runescape community.