Phil Jordan - Head of Contact Channel Automation & Self Service @ Homeserve chats conversational AI in a fascinating episode where he shares great insight on how using cutting edge technology combined with operational teams can deliver excellent experiences for your customer and hugely improve processes. Homeserve in partnership with Sabio have been delivering some ground breaking stuff and we hear all about it in this episode.

---

Send in a voice message: https://podcasters.spotify.com/pod/show/get-out-of-wrap/message