#66 Pete Dunn shares tips on Scorecards
Released Wednesday, 9th June 2021
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#66 Pete Dunn shares tips on Scorecards
#66 Pete Dunn shares tips on Scorecards
Wednesday, 9th June 2021
Good episode? Give it some love!
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Pete Dunn is an expert on QA in Contact Centres and in today's episode on sharing top tips we talk Scorecards. Get this vital part of QA right. As we're mates we have a laugh too.
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Get Out of Wrap - Contact Centre Chat
There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre.Perhaps still an industry with a negative perception externally, the reality is very different & very positive.This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are.I’ll be chatting to people who know their stuff and are doing great things.This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.Join Podchaser to...
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