Neil Osborne
GET TO YES by Listening, Not Telling with Neil Osborne | Selling in the Hair, Beauty and Body Industries
A Business podcast
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Neil Osborne
GET TO YES by Listening, Not Telling with Neil Osborne | Selling in the Hair, Beauty and Body IndustriesEpisodes
Neil Osborne
GET TO YES by Listening, Not Telling with Neil Osborne | Selling in the Hair, Beauty and Body Industries
A Business podcast
Good podcast? Give it some love!
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Episodes of GET TO YES by Listening, Not Telling
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E46: B2C Interview w/- Kelly Kent, Owner of Cranium HairThis Clinic Growth Sprints guest interview is with a very astute salon owner, Kelly Kent, the founder and owner of Cranium Hair – a multi award winning salon in Manly, on Sydney’s Nort
This Clinic Growth Sprints guest interview is with an internationally recognised and awarded Hairdresser, Businessman and Owner of e-Salon, Emiliano Vitale. During the conversation, they re-visit the early days of Emiliano’s his first salon at
This Clinic Growth Sprints guest interview is with John Cook, owner of the extraordinarily successful Stylz Hairdesigners chain of salons, and it’s a short masterclass in running your business. It’s also an insight into the once-in a lifetime b
Our Clinic Growth Sprints series of episodes takes a new direction, with Neil inviting accomplished industry personalities to the microphone, and asking them a simple question: “If you were starting out as a Salon Owner today, what business and
A thought-provoking episode where Neil’s guest, Marcus Kroek, talks about creating business profits. Marcus is an accomplished business owner and business coach at Amazing Tradies, who shares his experiences and learnings about understanding th
An interesting episode where Neil’s guest, Sarah Garner, discusses how to make a clear profit in a small industry-based bushiness. Sarah is the founder of a branding agency, Digital Bloom, where she needed to upskill in the way she handled the
This episode takes us on a journey of building a global Skincare brand, Cor Silver.Jennifer McKinley with Neil discusses some of the difficulties in growing an international skin care brand.Jennifer’s journey started with a MBA degree from Ya
Again, we’re joined by Richard Barram from the Barram Property Group – our resident expert on lease negotiations. This episode covers the key points to cover when renegotiating your lease, to ensure that it positively contributes to your busine
Neil’s guest is Craig Minter, a CPA Accountant with 20+ years’ experience working with businesses across the world who turn over AU$50,000 – $200,000,000. Craig is also a Certified Profit First Professional and ‘Fix This Next’ Advisor. His firm
This episode unpacks some initial steps you can take to help manage your business cash flow. Some people say that cash-flow is uninspiring but Profit First® takes an approach that removes the high-emotion aspects of managing your business cash
Neil’s guest, Katie Crismale-Marshal, is author of the book “Profit First for Tradies”. She is also a Certified Profit First Professional, a Bookkeeper and Small Business Strategist. On the surface, tradespeople and beauty/hair industry profess
E35-B2C Interview with Richard Barram - Hidden lease costs and how to renegotiate your clinic lease.
Your commercial lease is a vital part of your clinic’s success because it directly influences your profitability. Neil’s joined by his guest, Richard Barram, in this episode and they discuss how many of the variable costs built into your lease
Neil’s joined by his guest, Stuart Donaldson, for an episode focused on how to build cash reserves. Those reserves will help your clinic survive the income ups and downs that all businesses experience. It all starts with having plans in place t
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If you want to learn some simple financial steps you can take to secure the future of your clinic, this episode is a great place to start. Neil’s joined by his guest, Laura Elkaslassy, who’s a certified Profit First™ Professional who’s amazingl
If your clinic has a commercial lease, this is an interview that’s not to be missed. In this episode Neil’s joined by his guest, Richard Barram. Richard’s the founder and owner of Barram Property Group, and he’s worked in Commercial Property fo
In this episode Neil’s joined by his guest, Stuart Donaldson. Stuart’s the founder and owner of Banyan Co, and he’s an experienced banking and finance executive, educator, business coach and financial advocate for owners of small to medium ente
No matter whether you’ve just re-opened from a COVID lockdown or are fortunate enough to have stayed open through the restrictions, it’s time to re-think your clinic’s growth plan, to ensure that it’s profitable, and that it survives long-term.
Over the years, Neil’s visited a lot of clinics. And during those visits, he’s witnessed a variety of communication styles that’ve been used with customers – some good, and some not so good. In this episode, he breaks down those experiences int
Moving deeper into the Spend-suasion model, Neil talks about your client’s comfort level, when they’re in your clinic. He explains how a key tool within the model – called the Client’s Comfort Curve – helps you understand your client’s level of
In the first of a series of episodes aimed at the B2C (business-to-customer) part of ‘Get to Yes’, Neil discusses his new persuasion program, called ‘Spend-suasion.’ By blending spending with persuasion, this new method helps you, help your cli
In this industry interview, Neil deepens his understanding of sales reps, from a salon owners’ point of view. He talks with David Haley, who with his wife Kianne, co-owns Premiere Hair in Beaconsfield, Melbourne. Together they manage this dynam
In this industry interview, Neil speaks with Wendy Young, from The Hairdresser in Greenwich, Sydney, to further his understanding of how salon owners view sales reps. Wendy’s a long-time salon owner and has built a highly successful salon with
In this industry interview Neil talks with Dario Cotroneo, owner of Public Salon in Darlinghurst, Sydney, where he’s as a sought-after stylist and commands $400+ for a haircut. Dario is also Director of DCI Education and as a multi award-winnin
This episode looks at how salon owner’s view sales representatives and, in their view, what makes a great rep and a not so good one.Neil interviews Sandy Chong, owner of Suki Hairdressing in Newcastle NSW and uncovers her thoughts about what m
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