So you haven't paid that bill. And now it is getting a bit overdue. There may be a good reason, such as 'I don't agree with it', 'they haven't done the work for my business as agreed', or 'I just don't quite have the cash flow right now'. What are steps people can take to get the money from you, and what should you expect along that journey, for for lots of reasons can be more common than you think. Lets go through the steps and what to know at each one.