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71. Jeanette Irekvist︱President Ericsson Canada on Leading Through Change and Future of Telecom and AI

71. Jeanette Irekvist︱President Ericsson Canada on Leading Through Change and Future of Telecom and AI

Released Wednesday, 20th March 2024
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71. Jeanette Irekvist︱President Ericsson Canada on Leading Through Change and Future of Telecom and AI

71. Jeanette Irekvist︱President Ericsson Canada on Leading Through Change and Future of Telecom and AI

71. Jeanette Irekvist︱President Ericsson Canada on Leading Through Change and Future of Telecom and AI

71. Jeanette Irekvist︱President Ericsson Canada on Leading Through Change and Future of Telecom and AI

Wednesday, 20th March 2024
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0:00

There's something about fairness

0:02

of how you treat people Always

0:05

treat people in the same way

0:07

, whoever they are in the company , whatever

0:09

role they're doing . Their contributions

0:11

just as important . So you're always having that

0:13

fairness around people and that's

0:16

maybe the equality we talked a little bit before

0:18

. Good people always come back to you

0:20

. Here we are sitting , you tried

0:22

to move as far away as possible and

0:24

, you know , still here you are . Good people

0:26

come back to you , but people in general

0:28

. So treat people with respect . There's

0:31

something around karma . I'm not a Buddhist

0:33

, etc . But there's something around karma . So

0:36

you do treat people in a certain way and I

0:38

expect everybody around me to be

0:40

extremely respectful to

0:42

each other , even when they disagree . That's

0:44

okay . They can disagree all day long , but

0:47

they are respectful and they are going to be professional

0:49

to each other and I expect everyone to be that

0:51

in whatever circumstances . That is

0:53

and simply also coming back

0:55

to that , you know we all carry our own history

0:57

and career , all different backgrounds

1:00

, especially here in Canada where we

1:02

have extreme diversity . You

1:04

need to make sure that you really are

1:06

taking care of that and being that person

1:08

. Totally a little bit about discipline when it comes

1:10

to respect . It's also about being respectful of doing

1:13

what is expected from you and doing it

1:15

in time and quality , because others

1:17

are dependent on you . So how do you ensure that you

1:19

actually help others and allow others

1:21

to be in collaboration ? Because in the

1:23

end , it's a team . So if

1:25

I'm not doing my part , then quickly start

1:28

spalling apart on the weakest link

1:30

in the chain . And there's a lot to

1:32

be said . I think about that . It

1:34

depends on context . I probably highlight different

1:36

things .

1:40

Hello , ladies and gentlemen , and welcome to

1:43

Grand Slam Journey podcast , where we discuss

1:45

various topics related

1:47

to the Grand Slam Journey of our lives

1:49

Sports , business

1:51

and technology , and growing

1:53

our skills and leadership in

1:55

whatever we decide to put our minds into . For

1:58

my guest today , areas

2:02

of business and technology . I

2:05

know Jeanette from my days at Ericsson . I've

2:08

had the privilege to learn from

2:10

and be mentored by Jeanette

2:12

on several occasions and

2:14

I've decided to keep her in my life , even

2:17

after I have embarked on a

2:19

new career journey . I think

2:21

about my time at Ericsson very fondly

2:23

and meeting Jeanette has been definitely

2:26

one of the best experiences . During

2:29

this episode , we talk about her journey

2:32

from small town in Sweden all

2:34

the way to now becoming the president of Ericsson Canada

2:37

. We talk

2:39

about Jeanette's leadership and her principles . I

2:42

highlight several qualities that I have

2:44

personally observed and learned from

2:46

Jeanette , as well as her

2:49

view on telecommunications

2:51

, the outlook on the industry

2:53

, artificial intelligence and

2:56

convergence of the two . If you

2:58

enjoyed this listen , please share it

3:00

with someone you believe may enjoy it as well . Consider

3:03

leaving a review on Apple Podcasts

3:05

or Spotify , and don't forget to

3:07

subscribe so you don't miss the next episode . Note

3:11

this episode is also available

3:13

in video on YouTube Grand Slam Journey Channel

3:15

This is your host Klara

3:18

Jagosova . Thank you for tuning

3:20

in , and now

3:22

I bring you Jeanette

3:26

Irekvist . Hello , Jeanette , welcome to the Grand Slam Journey Podcast . So

3:29

great to have you .

3:31

Thank you , clara , for having me . It's

3:33

fantastic to see you and get to talk to

3:35

you . Thank you for inviting me . Oh , thank you .

3:40

I've been so privileged to have

3:42

you as an amazing leader and mentor in

3:44

my life . There's

3:46

many things , as I reflect on my

3:49

Erkson career , that I am very grateful for

3:51

and think very highly about , and

3:55

actually having the chance to meet

3:57

you and learn from you is definitely one of the top , and

4:00

so I'm so thrilled to talk

4:02

about your Grand Slam Journey of life

4:05

from Sweden To

4:07

now being the president of Erkson in Canada . I

4:11

know you're also an athlete you

4:13

do running , skiing and many of the things

4:16

that you have experienced who have your tremendous career . So

4:18

I'm curious where this conversation takes us

4:20

, but

4:23

I want to give you an opportunity to introduce yourself

4:26

to the listeners , anything

4:28

you want to add and you'd like people to know about you . Thank

4:31

you for that introduction .

4:34

I feel it adds to the pressure of this conversation , but

4:37

I'll just maybe just do kind

4:39

of a checkpoint in time where I'm at now , because

4:43

I think we'll talk a lot about why and where and how it

4:45

took me here . But

4:47

so today , as you said , I'm leading

4:49

ourselves and business and operations here

4:52

in Erkson in Canada , been

4:55

doing so for a couple of years and also in my presidential I

4:58

get the privilege to work with our R&D , so

5:02

our research and development sites here

5:04

in Canada , which are two amazing sites with

5:07

an Ottawa , montreal , who are really helping

5:10

Erkson stay in the forefront of technology . So that's really

5:12

my role as it is today and it's been a long and

5:14

a winding road and I am

5:16

not here to give any career advice because

5:18

I've never really had any good career planning

5:20

myself , so I can just

5:22

start with that . But really been doing all the

5:24

things that you actually more or less can see

5:26

in the company

5:28

and been around , and I think

5:31

that's maybe what took me to this place , but

5:33

we'll talk more about that . But

5:36

that's where today I'm living outside Toronto and

5:40

I've been in North America for the past 10

5:42

years , after having been at Erkson for over 20 years . The

5:44

last 20 years has been in

5:46

the US and Canada , so it's been a very privileged

5:48

and blessed journey .

5:50

I love diving into all of that and

5:53

I would say you're underplaying your skill set . I

5:56

do actually have some surprise quotes . Yes

5:59

, I'm still connected to some of your teams and

6:01

I was asking them what should I bring up ? What

6:04

should I ask Jeanette , how's her leadership ? And

6:07

so I'm going to try to bring some of those

6:09

up because later on in the conversation

6:12

, because they're just fantastic and I think they

6:14

deserve to be heard from

6:16

across the world . But I do want to

6:18

go back . Maybe I want

6:20

to start back in Sweden . I

6:23

love knowing where my guests come from . I

6:26

have international guests and so it's

6:28

always interesting to hear about

6:30

their upbringing in their country , where

6:33

they're from . So you're obviously from Sweden

6:35

, but if you take us back a

6:37

little bit to your upbringing

6:39

, did you play sports ? And

6:41

even what may have influenced you on

6:43

this path of business and technology ?

6:45

I guess that's a long dinner conversation

6:48

to how you know who are you . Where did you come from ? I'm a

6:50

small town girl from a small

6:52

town and outside a small town

6:54

in Sweden , so really out

6:56

in the small suburban areas , and

6:59

I am a child of an immigrant mother

7:02

and a Swedish father . So I

7:04

grew up , I guess , multicultural

7:07

my whole life . I love

7:09

Sweden and all the beauty of it as

7:11

a country but as a people , the

7:14

openness and willingness

7:16

to always see new things , but

7:18

also simplicity and

7:21

equality . That goes

7:23

across as kind of a red thread throughout our culture

7:25

and who we are . So loving that

7:28

part , but also then having

7:30

a mother who is from Croatia , I got all the

7:32

sudden Mediterranean blood

7:34

and habits , family culture

7:36

with big dinners

7:39

and I guess you see the hand gestures already coming

7:41

here . It's not just Italians who have them , the

7:43

rest of us from down there have them as well . Usually

7:47

my husband would tell me , like you know , you're a pretty calm person in general

7:49

, but your

7:52

Mediterranean blood you can really show it when you , when you drive . So that's

7:54

seemingly the biggest . You know , that's where I have my biggest

7:56

up . I like

7:59

to drive as a one of a sudden Mediterranean person

8:01

, I guess that's kind of my family . So

8:04

I'm used to kind of spending my summers down in Croatia and

8:06

Sweden . So I'm used

8:08

to that multicultural conference , which I think has absolutely affected

8:11

me in my work choices , and

8:13

wanting to work in a global company where

8:15

you have kind of the whole world as

8:18

you work in field and you get to meet people

8:20

from all the cultures who continuously

8:22

exposed from all that beauty and

8:25

all the you know , intelligence and all those insights

8:27

that you get from the whole world , and I just love that part

8:29

. The other thing is

8:31

that when you grow up like me , I wasn't out on a country

8:33

farm so it wasn't that bad but

8:36

really when you're in a small place like me , in a small village

8:38

, there isn't too much to do . So you

8:40

kind of have to kind of grab on to the things that are there to do . So

8:44

we talked about sports . I have

8:46

played soccer and ping pong . I've

8:48

tried almost any sport there

8:50

is because I just kind of tried it out , because you know just to have something

8:52

to do and keep myself busy , and

8:56

I very quickly concluded that

8:58

my feet are there to run

9:00

with . They should not do a ball while they're

9:02

on . That's not my thing , absolutely

9:06

. I'm not even close to it . So

9:08

what I've done , I did a lot of swimming

9:10

in my young up to kind of high schools

9:13

, which I think I learned a lot around

9:15

discipline and , you know , pushing

9:17

through and kind of consistency

9:19

. And then it worked on with European

9:21

handball . A lot of Americans wouldn't know

9:23

but you know the European handball way through

9:25

something and I really enjoyed getting to love

9:28

that . I think it was really the team sport . You

9:30

know part of it and everybody finding their role

9:32

and their strength in the team and how you play

9:34

together and kind of leading that and through

9:37

that also being engaged in anything

9:39

from scouting to everything that was really in

9:41

our little village to do . I've been trying it all . But

9:44

so I think that's my upbringing and

9:47

then as I grew up , moving

9:49

to the university as more or less the far away I

9:51

could from me on my small town just

9:53

to see , kind of start seeing the world and I guess the rest

9:55

is history .

9:57

I love the variety in sports too , so

10:00

it seems like running was one

10:02

that you enjoyed quite a bit when

10:04

you were young , and I know even actually when we

10:06

met and you lived in Jersey , you were running

10:08

some 10K and even perhaps training

10:10

for half a marathon .

10:12

Yes , I didn't get further in that , I'm not crazy

10:15

enough for that , but I got to the

10:17

half marathon .

10:18

I didn't even do the half marathon , I stopped

10:20

. Actually , I say my feet are now worn out , so

10:23

I saved them for once . A week running

10:25

on the court . That's about all they can handle . I

10:28

actually got one of the cold plunges that you

10:30

guys have naturally in Sweden and it's

10:33

more common that people do . The sun

10:35

and cold plunge Works actually

10:37

fantastic for my feet and

10:39

recovering my feet , yeah . But I'm not

10:42

much of a runner anymore . I

10:44

used to be , yeah , and I give skiing

10:46

, so you ski , you're an avid skier .

10:48

I'm skiing , but I think then again

10:50

, coming back to kind of map bringing , I'm

10:53

an outdoorsy person . It might be Swedish

10:55

and you're far out in the woods , so

10:57

for me , the natural environment where

10:59

you go and you don't decompress or

11:01

get strength , for me it's

11:04

the woods . I would walk in , out in the woods or

11:06

even in other lakes . It's always about

11:08

being outdoors and the finding sports

11:10

where you get that opportunity to go outdoors

11:13

is a must for me because I

11:15

need to get that disconnect

11:17

, that freshness , fresh air or whatever

11:20

. That is where you just let your thoughts roam

11:22

and just be out . So

11:25

after the winter it is

11:27

downhill skiing as something

11:30

I really do love , which has been

11:32

this appointment in the Toronto winter

11:34

this year we have had very warm winter , so has been

11:36

less of that running , simply

11:39

because not so much because I really enjoy

11:41

it , if I admit it , but because

11:43

it may not it does help me

11:45

and you can do it anywhere . So when you're

11:47

traveling , everyone has to find their outlet

11:49

and whatever works with your life , take

11:52

that and then I'm not as

11:54

strong as you are , but I do go to the gym

11:56

because I do believe that there's this strength

11:58

and heart . You need to

12:00

do both kind of muscles and cardio . Let's

12:02

just put it that way . I don't lift as much as you

12:04

do , but I do a little bit .

12:07

Well , I started lifting more because I couldn't

12:09

run as much , so I had to find a new hobby

12:12

. I always say injuries make

12:14

you uncover new sports , because suddenly

12:16

you realize , oh I can't really do this and

12:19

what do I fill up my day with and feel

12:21

like I can progress , and actually that's

12:23

good in lifting because I

12:25

second lifting tennis players are some of the

12:27

worst lifters ever , so I had to

12:29

learn from the ground up of how

12:31

to lift heavyweight . So it's something

12:34

I'm still stuck at . When you look at actually

12:36

my frame and my body weight and don't

12:39

lift much weight , it just looks better on

12:41

videos than the weight probably is , but

12:43

it's heavy enough for me , and so I always

12:45

find it's important to

12:47

create variety and

12:50

have change in life , especially as we uncover

12:52

injuries . So I just want to commend you on adding

12:54

lifting , because I think that's something that especially

12:56

women underestimate quite

12:59

a bit and because of the aging

13:01

not that you would age , you look amazing

13:03

.

13:04

No , but it is with aging . I mean I don't take

13:06

it like , don't worry , I'm fully embracing

13:09

where I am in life , with

13:11

all the challenges that might be , and

13:14

it's absolutely with my age like it becomes

13:16

more important . But that's I mean we all

13:18

need to recognize who we are and where

13:20

we are in life and help yourself

13:23

the best you can . Appreciate also that

13:25

you got the life with them

13:27

in there without even trying to . When you said , like

13:29

if I'm having an injury , I actually try to do something

13:31

new . So you know , when the door closes , another

13:33

one opens and I mean and really

13:35

see that way not just that you're losing something

13:38

, but you actually are discovering something new

13:40

that you might not have otherwise have tried

13:42

. So you know , I agree with you , that's

13:45

a very good way of seeing it .

13:47

Thank you . Well , it's haven't come without a

13:49

lot of resistance to injuries and suddenly

13:51

I realized , you know , beating my head over the wall

13:53

doesn't really help . I might as well try

13:55

to create a new door . Oh

13:57

, that's good , yeah . And

14:00

so going more

14:02

into business and technology

14:04

. Obviously , ericsson is an

14:06

amazing brand , especially in Sweden . Actually

14:09

, I left coming to sort

14:11

of the mothership . When you come to the

14:13

airport it almost seems like your home

14:15

is like Ericsson's everywhere . I

14:17

guess , from even just brand recognition

14:19

, it makes sense that it will be a

14:21

fantastic company to work for

14:24

. But what was your journey ? And

14:26

you have this beautiful convergence of

14:28

being a business minded leader

14:31

with understanding of technology . How

14:33

was that path and journey for you ?

14:35

So I don't think that my journey is a typical

14:37

Swedish journey into Ericsson , but

14:40

I'll start with , probably then , what's my

14:43

more of a driver , because most people

14:45

you will speak to will say that they come from the technology

14:48

space , which I did not . I came from

14:50

the business space and I know already

14:52

. When I was a kid my mom remembers

14:55

and she loves to remind

14:57

me that that I was kind of picking flowers

14:59

around in the gardens and then I went and

15:01

sold that to my elderly neighbors

15:03

as small bouquets . Now we're

15:05

talking about five years old , so

15:08

I guess I grew up in a way of always

15:10

wanting to do something and getting

15:12

things done . And then

15:14

, as I grew up , as soon as you could get

15:16

to work , I've always had all these odd jobs

15:19

. I've been doing this like a 7-Eleven

15:21

. I've been doing elderly care , I've

15:23

been cleaning . I'll be

15:26

standing in supermarkets , I've been selling

15:28

clothes , I've been handing a cheese market

15:30

out on it , like I mean , like all

15:32

kind of odd jobs I've . You know , I've probably named

15:34

it and I've probably had it . So I've

15:36

always enjoyed working

15:38

and also , especially then I realized working

15:41

with two different aspects of one is drive

15:43

business and drive value for whatever

15:45

customers if they are coming and trying

15:47

to find a new suit for their sister's wedding

15:50

or if it's you know , something

15:52

else is driving them . But that conversation

15:54

around doing business and

15:56

doing good business that actually both

15:59

parties enjoy , that's I

16:01

realized quickly . I really enjoy that . And

16:04

then also there's something around that service , that

16:06

people interaction , of finding

16:08

that you do something that are value . But

16:10

then I also wanted to go beyond

16:12

maybe what we would call fast moving , consuming

16:15

goods . That's kind of that every day , but

16:17

something that drives a change , something

16:19

where you feel like you're influencing

16:21

where we're heading or what's going on

16:23

, or the next generation or

16:25

something that's there to me is around

16:28

sustainability and how can we affect the

16:30

, make , you know , the world actually better place . So

16:33

you know , of course , enter

16:35

technology because if you look at the tools

16:37

we have , it's very much around the technology

16:39

space and that is going to

16:41

be a prime driver for more or less everything

16:43

we do in society . So

16:46

when I got the opportunity to join the

16:48

area , I came

16:50

from a business and law . Those

16:52

were my degrees and you know what I brought

16:54

in and then I had to model started . I

16:56

always cut the third education . I had

16:58

to kind of go on telecoms , one

17:00

on wow and just start learning

17:02

again . And then I learned technology

17:05

. If you look at my peers and colleagues in the company

17:07

, we have so many amazing experts

17:09

and this is probably why I'm here . I wasn't 25

17:11

years later . I just thrive on

17:13

the smartness that I see in the company . But

17:17

I brought another aspect and kind of bringing

17:19

that together and that's always been my role and

17:21

that's really why I enjoy it . So when

17:23

you ask you know why and why here

17:25

still after all these years , it's

17:28

really that that I get to really bring that

17:31

together and it's been in so many different

17:33

parts of our industry so

17:35

it's been a typical network type of business but also

17:37

been on the device side I mean

17:40

more on consumer research . So there's

17:42

so many aspects and

17:44

perspectives on this , how we drive it , that

17:46

I've been able to engage in . So

17:48

I've always thought I'll have you know a couple

17:50

of years and then I probably move on because

17:52

you know what can I do after that . And

17:55

somehow I just remained

17:57

. So that was really not the intention . If

17:59

I , you know , put it's a blunt

18:01

, but here I am and that's still

18:04

why I'm here .

18:06

I love hearing you describing it . That

18:08

really comes comes very authentic

18:10

. And what comes to mind when I hear

18:13

you say there's also this reinvention that

18:16

stands out to me about you because

18:18

, as you mentioned , every role you've had

18:20

at Ericsson , it seems like , was different

18:23

than the previous one , and

18:25

so Ericsson is such a huge company

18:27

and obviously now we're Ericsson

18:29

I've still talked about we . Okay , I'm not

18:32

at Ericsson anymore .

18:33

I think I'll work there for too long .

18:35

I appreciate it . I appreciate it .

18:37

Thank you .

18:38

And Ericsson is not in device anymore . There

18:41

was a Sony Ericsson venture right there where

18:43

fantastic phones I did have one of my first

18:45

ones was the Sony Ericsson

18:47

and people still remember that often

18:50

but there's many different groups

18:52

and it seems like your versatility

18:54

through had your career and

18:56

probably related to curiosity

18:59

and learning , kind of helped you

19:01

push yourself out of the comfort

19:03

zone and try something new to

19:06

where you're now at amazing position

19:09

. I do want to highlight President Situ

19:11

, jeanette , if there is a petition

19:13

for the Ericsson CEO , I'll

19:15

sign it and I know many people would as well

19:18

. I think your attributes of leaderships

19:20

are fantastic , but

19:23

it's not supposed to be

19:25

compliment . I mean it is , but it's a reality

19:27

. I don't say things anymore that I truly

19:30

don't mean , and so when you look at your

19:32

career , maybe even I'll take you

19:34

back . You started at

19:36

Ericsson as a contract manager for the

19:38

Nordics and Baltic regions

19:40

, which was a really exciting time

19:43

. 3g and building out 3G networks

19:45

right , that's where a lot of growths have

19:47

happened in telecom . And

19:50

you close the first 3G

19:52

deal in Nordics , building one of

19:54

your first 3G networks in all

19:56

of Sweden , and first

19:58

on network , which is very

20:00

complex , actually co-ownership for

20:02

anybody who understands Telco , between

20:05

the two competing operators , telya

20:08

and Telethu . And so , if you look at

20:10

that and their reinvention

20:12

to where you at now , what are

20:14

some of the key aspects you would want to highlight

20:18

about your roles that

20:20

you perhaps really found

20:22

enjoyable and things

20:24

that you've learned oh , this is actually super fun

20:27

and maybe even things that didn't

20:29

come as naturally to you , that you

20:31

had to perhaps learn their harder way .

20:33

Those are so many things at the same time

20:36

, so you guide me if I get

20:38

stuck on something , and I would say

20:40

that it was early on . I had leaders

20:42

that had the confidence

20:45

in throwing me into things that I didn't know

20:47

, but they were kind of there to pick me

20:49

up if I needed it . So I think that just knowing

20:52

that you had that support and early on and

20:55

being unafraid , I mean

20:57

I still have that . What

20:59

is the worst thing ? I mean I know I'm never

21:02

going to do something that is unethical . So

21:04

the worst thing that can happen to me is that I get fired

21:06

, and if I get fired I'll find a new job . It's

21:09

just what's the worst things that can happen

21:11

to you if you stand up for something you think is right

21:13

and you do what you need to do for whatever that

21:15

is . So sometimes you need to just put things

21:17

in perspective and think about that

21:19

, and I think that there's different ways of

21:21

now . Maybe I'm not answering your question , I'm

21:23

going sideways here . Then you just pull

21:25

me back . But there's something about

21:27

how you think about a career and

21:30

often I struggle with meeting

21:32

especially , I think , north American young

21:34

people , because they're so determined

21:36

and they have such ambitions and they already

21:39

can put in words . There are those ambitions

21:41

of whether they're heading and I

21:43

come and you know , I'm like 50 years old

21:45

and I can still not put it in words and I'm like I

21:47

have no idea how they do it and I certainly

21:49

didn't do that there . It's like how do

21:52

you , how can you be so certain

21:54

of all these things that you want and

21:56

where you're going ? So I think then it becomes maybe

21:58

more easier for me . It wasn't that way . I'm

22:01

more learned where I , where

22:03

I enjoyed myself , what I thought was fun

22:06

, and that was very much like

22:08

I said creating new business , driving

22:10

value , finding where I was thinking

22:12

, okay , I can make impact , I'll make a change

22:14

here , I can add something . And then I drive and really

22:17

learning new things , which means

22:19

that I have always I

22:21

don't know if I want to recommend this to anyone , but I've

22:23

always taken on jobs where

22:26

I don't really know it , like

22:28

I'm really not certain about

22:30

this thing and I am really

22:32

uncomfortable , and some jobs have

22:34

been like really pushing it

22:36

. Getting this job was absolutely

22:39

pushing it , cause I was like what do

22:41

I do now ? And it was in the midst of the COVID

22:43

. I was sitting in Texas and I was starting to

22:45

lead a Canadian organization which

22:48

is like how do you do that ? I

22:50

had been in sales and marketing

22:53

and all these roles and then a leader

22:55

entrusted me to take an operational

22:58

role which meant that I was going

23:00

to start building networks . I had a part

23:02

at . I drive in a car , blue

23:04

color , people were , you know , at climbing towers

23:07

. I know nothing about it and

23:09

still I went out to do it and

23:11

I think it's about what drives you . I

23:13

really want to understand some

23:15

as much as possible about

23:18

what we do and

23:20

really know , because when you

23:22

do , you can show much higher

23:25

respect to all of these

23:27

different aspects and the trades

23:29

that are going on in the company and

23:32

you can be a better leader . I don't need to know

23:34

exactly how a certain product

23:36

is developed or how somebody's operating

23:38

a certain system . It's okay

23:40

if I don't , but I understand the complexity

23:43

of their world , which means I

23:45

can help them do their jobs

23:47

, hopefully , in a better way and

23:50

continue to be better , and we can all

23:52

kind of be better

23:54

together . So I think it's like that constant canyons

23:56

and being okay with being

23:59

fully uncomfortable in something

24:01

and knowing you are not the best

24:03

, probably even the worst in the team on

24:05

something , and they have to kind of teach you

24:08

and then trust that somebody will help you and teach

24:10

you . So just to prove my point

24:12

in this , I felt that

24:14

in my role now

24:16

I'm continuing to try to learn things , obviously

24:19

, but often you know it also becomes intellectual

24:21

. So back to what you said about sports etc . So

24:23

I'm like I really need to push myself in

24:25

being more uncomfortable . So you know

24:28

between you and me what

24:30

I did I started dancing

24:32

. So here I am dancing and I'm trying

24:34

to dance like the Buchada

24:36

and all these kind of things and , like

24:38

Shania Twain , these hips are not lying , my

24:40

arms are not lying , they will not move

24:42

, it is not happening

24:45

Like . It's like so uncomfortable for

24:47

me , but I'm like I

24:49

need to be comfortable being uncomfortable and

24:51

also knowing that so many people around me

24:53

, when I'm throwing out ask or I don't think people

24:56

to do things . We're all kind

24:58

of in that environment continuous , and especially in

25:00

an industry like this that is changing so fast

25:02

and we never really know what's coming our way

25:04

then we all we know is that a year from now our business

25:06

looks different . We just continuously need to be comfortable

25:09

with that uncertainty , etc . So I

25:13

think that that's maybe what's been driving

25:15

me is really I really love to learning

25:17

things and push and be better

25:19

and kind of get there . So

25:21

I've had the breath . Others might be

25:23

going much more into depth . I don't

25:25

have enough patience for that . That would never work for

25:28

me and I know that . So it's depending

25:30

on who you are , where do you thrive

25:32

and how do you learn and what really makes you

25:34

tick and drive . That's

25:37

the way you look at your career . But

25:39

if you ask me , like did I have a plan

25:41

of going for a certain role ? Like just

25:43

closing that first contract

25:45

in 3G , you having two competitors

25:48

fighting over them , trying negotiate and close

25:50

a deal , no , but I realized

25:52

I loved it . I loved the negotiation part . I

25:54

thought it was the most fun thing ever and

25:56

, you know , getting to a final point where

25:58

everybody was happy like that was , you know

26:00

, fantastic . So you

26:02

need to kind of know this but then decide

26:04

from there and maybe not make

26:08

your decisions or your plans according

26:11

to an organization or a title

26:13

or I don't know whatever , because those

26:15

are just temporary , always

26:18

temporary . But think about what you

26:20

get to do and what you learn and how

26:22

you contribute . I think that's much

26:24

more important .

26:26

You touched on several things in your

26:29

description . Now that I had written down and

26:31

I actually want to tie them to some

26:33

of my secret helpers that shared

26:36

amazing tips . I

26:38

can totally understand stepping into

26:40

such a big role . I mean COVID for anyone

26:43

was threatening enough and now people

26:46

are worried across board

26:48

for not even obviously their jobs

26:51

, economy and being able to have

26:53

their livelihood , but their health and health

26:55

of their loved ones . And , at

26:58

least from my view , you've been always very

27:00

hands-on or kind

27:02

of personal leader . You actually like to what

27:05

I mean by that . You like to meet your team and

27:07

you like to really get

27:09

to know them , who they are , and

27:11

so one of my friends

27:13

you actually may know she said I can

27:15

share her name with sell . So you've

27:17

been so amazing during

27:19

the COVID times , especially like

27:22

balancing the COVID economic shift

27:24

, remote teams , which

27:26

is so hard to create this

27:28

good impact and bond over

27:31

virtual calls . I still love

27:33

meeting people . 3d in like the

27:35

real version . I don't think anything can

27:37

really fully replace it . Let's see

27:39

if the ARVR will do its justice

27:41

with the even Apple

27:43

vision for all new glasses and

27:46

spatial computing . How do you balance

27:48

that ? I do see that as your strength

27:50

and even tying on your muta

27:52

cultural perspective and

27:55

what you have this taking

27:57

people as individuals

28:00

for kind of who they are and

28:02

where they come from , but being

28:04

able to inspire them

28:06

to even stretch themselves

28:09

beyond their comfort zone . There was another

28:11

of your . Your direct reports

28:13

shared with me some amazing insights about

28:16

your intuitive net . Has

28:18

it been something that you had to train

28:20

or do you think , throughout a

28:22

lot of the cultural upbringing that you have had

28:24

, it came quite naturally to you ?

28:26

Firstly , of course , thank you for those kind

28:28

words . The way I've

28:31

been brought up is really that I'm

28:33

not limited

28:35

in any way . Maybe in behavior

28:37

, certain ways you need to behave , maybe , and respect

28:40

others , and all of those things which I think

28:42

are very sound values . But

28:44

there's never been a limit to what I can

28:46

or cannot do or what I should

28:49

or should not do that would have

28:51

a content like a cultural context or

28:53

a gender context or any of that

28:56

. I've never had that . So for me those

28:58

limits don't exist . So if I just

29:01

put that away to begin with , then when

29:03

I meet the person there , you will have

29:05

a few . Of

29:07

course there will be exceptions , but

29:10

I would say the majority of people I always meet

29:12

always underestimate how

29:14

much and what they can do , how

29:17

good they are , what they can achieve

29:19

, what they can bring to a conversation

29:22

, what they just bring by being themselves

29:24

. Almost everyone underestimates

29:27

that and that for me is always

29:29

so interesting when I meet them . So

29:31

this thing about

29:33

bringing

29:35

out what's best in people , that's

29:37

, you know , obviously one of the absolute

29:40

best part being a people either . That's why

29:42

I mean this is the best part of my

29:44

job . But then I think there's something

29:47

else . It's something around , and you

29:49

know you brought up with a golden rule , so

29:51

always think about how you treat others . Treat

29:53

others as you want to be treated yourself

29:55

, and I fully subscribe to

29:58

it . But I think that there's more to

30:00

say to that , and so I think that I'm applying

30:02

the golden rule with a twist , and

30:04

my twist is that I believe

30:07

that you need to treat every person

30:09

you meet the way they need

30:11

to be treated . And

30:13

for me , that is when I meet you , clara

30:16

, how I know you , so I kind of know

30:18

it's easier . But if I meet somebody

30:20

else with other needs , depending on where they are

30:22

in their lives , we all come with so much

30:25

history and at that specific

30:27

point in life you're probably having so much with

30:29

you . So it's about how do you

30:31

take that person for where they are

30:33

right now , with all the challenges , all

30:36

the duties and everything that's in

30:38

them , and kind of make the best

30:40

for them . And it's not about what

30:42

I would have done , because that does , at least in general

30:44

, like well , I would have done and have a long

30:46

list of things I could tell . But that's

30:48

not the point . The point is not what

30:51

I would have done or who I am . It's

30:54

like , how do you take this person and just let

30:56

them elevate when you have that meeting with somebody

30:58

, it's just that , that opportunity

31:01

to see that person flourish and go somewhere

31:03

else , that I just that's for

31:05

me pure beauty and

31:07

love it and

31:09

you're so good at it I guess even highlight

31:12

even now what I have felt .

31:14

Your presence and this is another comment

31:16

that came from my friends , helpers

31:18

, sending me many different emails you're

31:21

so good as a leader to paying

31:23

attention to that scenario

31:26

, team , individual , kind of , whatever setting

31:29

you're at , and your presence is always

31:31

so strong and so fell

31:33

that I know actually many times , when we had

31:35

even mentorship meetings , I felt

31:38

so bad after because I just kept going on and

31:40

you just kind of let me keep going . I think you

31:42

, you were 30 minutes late for just

31:44

another meeting and but how

31:46

do you practice that ? Or has that

31:48

been a skill that has

31:51

been born in you would say again , through your upbringing

31:53

, or you have worked on refining through

31:55

? How do you career ?

31:59

I don't know . I wish I had a smaller answer

32:01

. I really don't know . I

32:03

think the pure interest and my

32:05

absolutely ground

32:08

belief is that people are good and people

32:10

want to do good and they want to

32:12

do better , sometimes to my detriment . I come

32:14

from a place of trust . If I meet

32:16

a person , I just assume anyone

32:18

in my was and they're here because they're smart

32:21

, they are learned a lot , they have

32:23

had to prove themselves a lot like there's

32:25

, like they have all these things , they're

32:27

all the qualifications for everything . So

32:29

then it's just like allowing them to kind of

32:31

continue that path . So I

32:34

think like that for me is kind

32:36

of the basics . That's where I come from

32:38

. But then I think that the holder you get and

32:41

the more you can put your ego to

32:43

the side or you know , you

32:45

can let things go , the easier it is

32:47

to let others come forward

32:50

or help them , etc . I mean , I've

32:52

been doing all these things , I've had this fantastic

32:54

experience . I , you know , now it's

32:57

for me is to find the next ones that are

32:59

coming in . Those are 20 years young

33:01

and me now I'm like , guys , now

33:03

you need to come and take over , like that's my

33:06

job , that's more my job than anything else

33:08

. So I think it's

33:10

a little bit of age and experience . I think

33:12

you know it gets easier

33:15

, but I mean from the beginning it has to

33:17

be somehow , I guess , an

33:19

interest and our people and you know

33:21

, just as much as I'm curious in learning

33:24

for my own sake , I guess I'm

33:26

just as curious about people and

33:29

that might come from that I'm always

33:31

been mixing cultures and people and

33:33

traveled . You know I traveled

33:35

during my whole my whole the university

33:37

years . My kids always make

33:40

fun of me because I maxed out

33:42

my years at university but it was often

33:44

because I started double and then I traveled is

33:46

it my turn ? And then I started double again , just

33:48

just to try to get in so many trips as

33:50

possible in it , just to go out and you

33:53

know and see and experience that . So

33:55

I think that's maybe the basics

33:58

of it , but then there's no

34:00

specific . I wish I said trick or something

34:02

. I even thought about that . I'm doing . It is

34:04

that's probably just me it

34:08

is you .

34:09

Actually , I have to say it's

34:11

from my experience in working

34:13

on teams under

34:15

many different leaders . This

34:18

quality is just much

34:20

different for you than some of the other

34:22

leaders I have worked under . Not

34:25

to be sexist , but I have

34:27

to bring this up because I

34:29

do find that the scale seems

34:31

to be more common for at least some of the

34:33

women leaders I have seen or

34:35

I have worked under , and so at Ericsson there

34:37

actually haven't been that many , so being privileged

34:40

to see and experience your

34:42

leadership meant a lot . And then I've seen

34:44

kind of just whole other variety at Apple

34:46

. That looks very different , but I find

34:49

this more common with

34:51

some of the strong

34:54

women leaders we're able to step

34:56

into almost like more different leadership

34:59

styles and variety of leadership styles

35:02

. Then perhaps some of the man

35:05

leaders have seen and observe , I

35:07

think you're probably right , and

35:09

I think it's .

35:10

It's not because women

35:14

or men are better leaders or for different reasons

35:16

, but I think there's something to be said

35:18

about the context , how we grow up and

35:21

I think that is we are

35:23

, and at least maybe my generation and

35:25

like we're brought up in certain type of context , and

35:27

how the typical behaviors are and what

35:29

they are , and it allows us

35:31

, if we dare to , as women

35:34

or as men , like it allows us different

35:36

spectras , probably as well , to how

35:38

we can act . So as a woman

35:40

, I can be maybe

35:42

a lot of things that a man is

35:44

not typically supposed to

35:46

be or can allow himself . So

35:48

the the the spectrum of

35:50

how you can behave or act

35:53

in your leadership looks a bit different

35:55

. I think . I think it is changing . If

35:57

I look at young international as we're coming

36:00

up , but I think that as we grew

36:02

up , that was kind of it . So a man

36:04

who is my like , a white , middle-aged

36:06

man , you know , I they

36:08

probably are , you know

36:10

, supposed to be in a certain way , like they feel

36:13

that there are also certain expectations , while

36:15

I have more freedom in certain aspects

36:18

, while there are other limitations I

36:20

absolutely have . So I

36:22

think it's something there as well , that we

36:24

could have many more men that could be there , but

36:27

it's not really how it's been and

36:29

or even how we've been raised , and I think we'll

36:31

probably see maybe a change

36:33

there , as we're seeing change in leadership

36:35

overall , mm-hmm and

36:39

just to tie on one more that

36:41

I find you do fantastic

36:43

, and again it relates to this ability

36:45

to stretch , to different types of leaderships

36:48

.

36:48

Understand , even at Ericsson , and some of the things I

36:50

had to learn a lot is how

36:52

do I become a different type of leader ? And

36:54

I know being part of a lot of even just

36:56

the women group or really whichever

36:59

group they are . Most of these groups we

37:01

feel like there are some things that we're not being

37:03

valued enough or we want more opportunities

37:06

for progress . So if you look at Echor's

37:08

the board , actually the problems are the same

37:10

no matter which group you're part of . But

37:13

one of the things , especially for women and

37:15

what seems to be a mob , and even

37:17

I struck with it myself is like

37:20

there's this type of person

37:23

and this is not me which

37:26

I kind of disagree . I think it's a lot

37:28

of applying skill set and

37:30

so sorry that's a long-winded lead

37:33

. But to say , one of the things that I really

37:35

appreciate about you that helped me understand

37:37

is your calmness under pressure

37:40

and never being emotionally

37:42

sort of out of control . And so me , being

37:44

from a family I'm Czech

37:47

ever my listeners know that

37:49

, but I would say my Czech family

37:51

was almost like Italians . It was

37:53

always just wild , like there's you

37:55

know chair being thrown out of the

37:57

windows at some points of my

37:59

you know live with that was just totally

38:01

fine . So I've always grown

38:04

up around a lot of type

38:06

of drama , sort of argue

38:09

, and so if you see that happening

38:11

in your upbringing it wires

38:13

you a certain way , and so seeing your

38:15

steady women

38:17

leadership that is still feminine , but

38:19

being able to step into this

38:22

direct , confident

38:24

and assertive leader when you

38:26

have to you , was so

38:29

game-changing for me and it's I

38:32

don't want to say I have it down , I'm

38:34

practicing of how to get

38:36

there and when to get there . But how was

38:38

that skill for you , and is

38:40

that something that you had to

38:42

refine or specific instances

38:44

that helped you understand how

38:46

and when to step into those type of

38:48

shoes , to be more direct

38:50

and assertive in those conversations

38:53

and don't let your emotions escalate

38:56

when I was at university .

38:58

It was a business course and one of the things we got

39:00

was to look at commercials

39:03

and ads and then we would

39:05

supposed to be doing this group work around

39:07

and present . Was it a good or a

39:09

bad one , so to say , and

39:11

why why not ? So

39:14

we got the one

39:16

, and please do not laugh now , but we got

39:18

the Swedish bikini team in

39:20

the US about beer . So

39:23

now I'm aging myself , I guess , because that was the

39:25

case and you know we

39:27

went into this and we were like looking

39:30

at it and we had all our arguments but why

39:32

this was a terrible commercial and they don't the goods

39:34

and the baths , the ethics , more like all

39:36

of those things and went into

39:38

presenting this and had a discussion and

39:41

we were absolutely killed in

39:43

all our reasoning , in our ways of presenting

39:46

it , etc . In our argumentation

39:48

, and not because we were wrong

39:50

, because in the end everybody , like once we were done

39:52

like that , like you're actually right , this is terrible

39:54

thing and for all the reasons we had , but

39:57

the way we went to it and

39:59

the way we approached this was emotional

40:02

mm-hmm it

40:04

was not objectively , it

40:06

was not with , you know , some

40:08

kind of facts and base on what we

40:10

were doing and the why , the wrongs or

40:12

however . We went into it

40:14

emotionally and also assuming

40:17

that everybody felt , as we did , kind of motion

40:19

Lee about it , and now

40:21

in that room more or less everyone did . But

40:24

it doesn't mean that everybody in the world would do that

40:26

, or in the US or whatever market I would

40:28

be or whatever , because in that culture

40:30

context maybe that would have been okay . I don't know

40:32

. But it was such a pivot

40:35

to point in my mind , like , as

40:37

much as I believe something is fair

40:40

or unfair , the way

40:42

I go about it and the way I have to present

40:44

it has to be an objective truth

40:47

for whoever is the reader . So it's

40:49

always about your audience , it's

40:51

always about what you want to achieve . So

40:54

if I take you back to when I do at work and

40:56

if I need to achieve something , if

40:58

I'm in this business presence and I'm having

41:00

what I would say some Crazy

41:02

augmentation back at me or people

41:05

are all over the place , I'll just absorb

41:07

, I'll take it , but

41:09

I'm not going to lose focus on what is

41:11

it that I need to achieve and where am I going

41:13

? And then I take it , absorb it

41:15

some of it . I just like , okay , whatever , and I

41:18

just leave it . It doesn't bother

41:20

me because I know where I need to go and

41:23

I take , and I just need to take people to

41:25

that place . So my job

41:27

as a leader and

41:29

we have this brain

41:31

is psychology student in Sweden . Anna

41:34

Tobelius is great and one of the things is like you

41:36

always have to be the safest person in the room

41:38

and I think that's a fantastic

41:40

expression and that's my job . My

41:43

job is not just there to hand

41:45

out money or make decisions or

41:47

like all that as well , but it

41:49

is very much , especially when it is crisis

41:51

, when there is a lot of emotions

41:53

or a lot of uncertainties . It could be in that

41:55

at the end , you just pause the conversation

41:58

and you leave it and you come back and you take

42:00

it again , because sometimes you just need to get everything

42:02

to . You know all the feelings

42:05

, how to kind of go home , sleep on

42:07

it , and then we come back and you know sometimes

42:09

that's it and just make a no decision , but

42:11

for a good reason . That's my

42:13

job is to be that person in that

42:16

room and my job is to look at . Where are

42:18

we having ? Where do we need to go and

42:20

what do we need ? Who are the people I need to

42:22

get with me ? Who are the people who need to understand

42:24

this ? The whole noise of emotions

42:26

and all these other things . I don't have the luxury

42:29

to care for that

42:31

because that's not going to take us to where

42:33

we want . So I think from that point

42:35

of view I guess you know that's probably

42:38

perceived calm For me , it's

42:40

very determined and very focused

42:42

for what I want to do , and

42:45

you also need to have in mind that when

42:47

you do this , it's very easy to leave a

42:49

lot of casualties . So I

42:51

think that's . Another part for me is that when you

42:53

do it this way , you need to be extremely

42:55

respectful of listening

42:57

to people and I say you know , thank you

42:59

, I hear you at this point

43:01

I will not bring that in or

43:04

we will have to leave this here at the

43:06

side . We can revisit it , but you need

43:08

to respectful as well , because there are

43:10

emotions , so you need to kind of bring that in

43:12

and let them be there . Sometimes you just need to have a blowout

43:14

and people like you , they just need to get it

43:16

out of the system and that's OK . Like I totally

43:19

get it . Like you know , like I have

43:21

teenagers , I know that it's OK and

43:23

then you kind of , ok , fair enough , and

43:26

then you have to address the situations that

43:28

needs to be handled . So it's

43:31

not my intention not to seem

43:33

like I don't

43:35

care of people's emotions or

43:37

not acknowledging that it's all

43:39

there . But I also understand

43:42

that it doesn't help anyone anyone

43:45

if I engage in it . So

43:48

I simply want and

43:50

we really had one of our previous job

43:52

in the team we had our slogan or

43:54

like tagline whenever there were so much

43:56

things going on and I

43:58

just like we don't do drama . So

44:01

when everything's happened we just look

44:03

at each other and it's like we don't do drama

44:05

and it just went

44:07

away , because sometimes you don't realize

44:10

that you're getting into it . So

44:12

that was maybe a long and winding answer

44:15

to your question and

44:17

reasoning that I think that's , you

44:20

know , for me a very pragmatic

44:22

way as well of addressing everything that's going

44:24

on . That I

44:26

think it's been most beneficial

44:28

for me and usually works well for me .

44:33

But so many things you have shared , definitely observe

44:35

that . It almost reminds me like when

44:37

I think about it during these conversations or

44:40

instances be like

44:42

water , and that's what you kind of mentioned

44:44

water , just observe everything and

44:46

let it kind of float with

44:49

it . And you have to float out Because if you start

44:51

, as you mentioned , participating in drama , it

44:53

just always escalate like there's no

44:55

other way to deal . Escalate

44:57

drama . I don't like walk away and don't

44:59

participate in drama . So

45:01

one of the other things that I always think about panic

45:04

. When everybody else is panicking , the

45:07

best thing that we can do is not

45:09

panic and just be calm

45:11

and everybody else will sort of feel

45:15

the energy . Even I guess this relates

45:17

to me and just to explain from tennis court

45:19

how I tied it back Because even in tennis

45:21

, when there's two people on the court , even

45:23

for people who are spectators , you

45:26

typically sense in the body

45:28

language like who's up and winning . Even

45:30

from the screen you can actually see the energy

45:32

. It's one of the things that is very transferable

45:34

for people and the human eye sort of

45:37

catches . And so that's why

45:39

sometimes even people say body language

45:41

, like when you're on the court competing

45:43

, even if you don't believe in yourself

45:45

. Sometimes I have to remind myself the

45:47

other person doesn't know what I'm thinking . As

45:49

far as my body language is still intact

45:52

and I'm pretending I'm confident , it's

45:54

fine . That's what they think and that's

45:56

what I need them to think . So that's

45:58

all that . I guess how I rewired and tried

46:00

to think about the aspect that I need

46:02

to take into important meetings or

46:05

meetings that I foresee could

46:07

be a lot of conflict , and thank you again

46:09

for the inspiration on that , jeanette

46:11

.

46:12

Maybe just to I was just going to say it's a little

46:14

bit of the strength that you're showing there

46:16

is to take adversity

46:19

and just absorb it and let it go

46:21

, because every day there's

46:23

going to be a thousand things that doesn't go

46:25

the way I wanted it to go , like you just

46:27

have to deal with it . Okay , just take it on

46:29

, what does that mean ? And then you move on , absorb

46:32

it , let it go and then you move on

46:34

, because there's going to continuously be things

46:36

that you're not winning that game . It's going

46:38

to be something . You're going to hurt yourself , we're going to step

46:40

wrong and that's going to happen . So still

46:43

carrying your body is still feel strong

46:45

. That is quite important

46:47

to if you're going to endure any of these type

46:49

of jobs , like we have

46:51

.

46:52

Yeah , so tying on your leadership

46:55

principles , maybe it could be a good sequence

46:57

, because you shared one . We don't do drama

47:00

. Do you have any specific leadership

47:02

principles that you share with your

47:04

teams ? Or you have guttered

47:07

again , as you shared some of the learnings

47:09

and observations you've had throughout your career

47:11

, that you care with you and you

47:13

typically want your team to know ? This is

47:15

how I work , this is how I operate or

47:17

this is how we should think about doing

47:20

things .

47:21

There's so many different things . I

47:23

think there's something about fairness

47:26

how you treat people . Always

47:28

treat people in

47:30

the same way , like no matter whoever

47:33

they are in the company , whatever role they're doing

47:35

, their contribution is just as important

47:37

. So you're always having that fairness

47:40

around people and I guess that's maybe the quality

47:42

. We talked a little bit before , like

47:44

about the quality of people . Good people

47:47

always come back to you . Here we are

47:49

sitting , even if you tried

47:51

to move as far away as possible , and

47:54

still here you are . Good

47:56

people come back to you , but people in

47:58

general . So treat people with respect

48:00

, because they will certainly . People

48:03

are back in life . There's something around karma . I'm

48:05

not a Buddhist , etc . But there's something

48:07

around karma . So

48:09

you do treat people in a certain way and I

48:11

expect everybody around me to be

48:13

extremely respectful to

48:15

each other , even when they disagree . That's

48:18

okay , they can disagree all day long , but

48:20

they are respectful and they are going to be professional

48:22

to each other and I expect everyone to be that

48:24

in whatever circumstances . That is

48:26

, and simply also coming

48:28

back to that , we all carry our own history

48:30

and put our own different backgrounds

48:32

. So , especially here in

48:34

Canada , where we have an extreme

48:37

diversity , you need to

48:39

make sure that you really are taking

48:41

care of that and being that person

48:43

, I have some strong fundamentalism

48:45

, a little bit about discipline . When it comes to

48:48

respect , it's also about being respectful of doing

48:50

what is expected from you and doing it

48:52

in time and quality , because

48:54

others are dependent on you . So how do you ensure

48:56

that you actually help others and allow others

48:59

to be in collaboration ? Because in

49:01

the end , it's a team , so if

49:03

I'm not doing my part , then it

49:06

quickly starts falling apart the weakest

49:08

in the link in the chain . There's

49:10

a lot to be said . I think about that

49:12

and depends on context . I probably

49:14

highlight different things .

49:16

Yeah , and I think I can talk

49:18

about you and leadership forever and

49:21

we only have limited time , so

49:23

I do also want to transfer a little bit more

49:25

to technology , because that's another I

49:28

sense we're undermining . We have strong

49:30

women in tech and

49:32

sometimes we tend to marginalize

49:35

ourselves on just some portion of

49:37

how to manage our career and leadership

49:39

. And so you have such an amazing

49:41

view into Telcom . The

49:44

Telcom as an industry has been

49:46

under tremendous pressure for solar

49:48

years , including obviously because of the business

49:51

economic downturn globally

49:53

overall , and now actually there's becoming

49:55

a 6G hype . So

49:58

I'm actually curious about your view

50:00

of the industry . What is

50:02

the reality you're seeing ?

50:04

When things are changing and

50:06

when they change fast , you know we all

50:08

get very nervous Because the carousel is

50:10

moving faster and faster . Do I hold on ? Do

50:12

I get off ? How do I survive

50:14

this ? You know another ride , but

50:18

it's in the DNA of

50:20

the whole engineering culture of finding

50:22

new problems to solve in new ways . You

50:25

know that's the challenge of it . So

50:27

I think that we are in

50:29

the industry that is changing very much

50:32

, but it's been changing the whole time . We always

50:34

say that the change has never been as fast as

50:36

now and I'm like , yeah , well , we can repeat

50:38

that every month because that's kind of how it feels

50:40

. It's not for the faint of heart to work

50:42

in this industry by all means . And

50:45

I do believe that we will see a continuous

50:47

change into if knowledge will

50:49

be opening up and more . We talk about

50:52

more of a more

50:54

open type of systems

50:57

and architectures . And , yes , we

50:59

will absolutely see . There we will

51:01

see new stakeholders and we will see

51:03

all ones disappear , as we've been seeing

51:05

over and over the years . I mean , that's how

51:07

our competitive landscape is changing

51:09

and that will continue to be so . We

51:12

are seeing new technologies being introduced

51:14

. Of course , now the world is all about AI

51:16

and how is that going to change our

51:18

business and the technology and what we

51:20

do ? And of course it will . I

51:23

think it will both go faster and slower

51:25

than we expect in

51:27

certain ways . From a bigger sense

51:30

, maybe go faster , but in the smaller sense

51:32

, like how do we get it and how do we use it to

51:34

the benefit of all that in our products and

51:36

all our systems ? How do we avoid

51:38

the biases ? How do we build organizations

51:40

to actually understand what they're doing ? All

51:43

of that is going to take time . At

51:45

the same time , we will see all of this , all

51:48

these things happening and what you can actually do with

51:50

it . Some of these changes were seen and

51:52

come , but there needs to be critical

51:54

mass of competence

51:56

that knows what to do with it

51:58

before it becomes prevalent , and

52:01

we are far away from that . So

52:03

I think there will be as much as somebody

52:05

like me are dabbling with trying to figure out

52:07

what AI in general is and I can use

52:09

. I mean , it's going to be

52:11

in the new generation growing up . Like you

52:13

know , talk to my kids or teenagers

52:16

. To them it's natural , it's a

52:18

part of how they study or how

52:20

they do something or how they work . It's

52:22

just there , it's natural . So we will

52:24

see that that

52:27

will also happen , but it takes some time . So I think

52:29

that's the beauty of being

52:31

in an industry like ours that

52:33

what we do is

52:35

so fundamental of

52:38

how we as a community

52:40

not like

52:42

operators and vendors , but as a community

52:44

how we function . Communication

52:47

is a basic human need . I mean , I know that's an air-sum

52:50

tag , but for me that's really how it is . It

52:52

is no matter what we say . And then the

52:54

way we communicate has changed over

52:57

time . Now we're not using

52:59

the drums or don't have smoke signals , but

53:01

it's a long way . But there's

53:03

continuous change and that will continue changing

53:05

. We will be part of it . But you continuously need to

53:07

have smart people that are

53:09

in the fore from driving that technology , making

53:11

use of that technology , knowing how to

53:14

operate it , how to turn

53:16

it around into something that we can use

53:18

, and I know that's . You know more where you're at

53:20

than kind of that last user interface

53:22

in front of the customer . What are the devices

53:25

, what are all those things ? How

53:27

do we take it out ? But I

53:30

see that this industry is

53:32

probably going through a change , but

53:34

it's somewhat not more

53:36

nor less than all the changes we've seen so

53:39

far , but just because we're living

53:41

it right now , it feels so much bigger

53:43

and so much different . I think that we will . We have

53:45

much more to learn and see before

53:48

we know what's going to be there , but I'm really curious

53:50

what we're going to be in five years If it went

53:52

as fast or as slow

53:54

, as you know , as we're looking

53:57

at it both at the same time . So

53:59

there are some of the things that are

54:01

very much affecting us , but in the end

54:03

, this is something that is

54:05

here to stay , and then everyone might look different

54:08

, with different stakeholders , absolutely , and then

54:10

that will continue to change . That's just

54:12

the business environment . It's not . That's business

54:14

as usual . But that's the beauty

54:17

. Why it's so much fun to be in this industry

54:19

is because we know that we're making

54:21

a change and you know , and it's not

54:23

you know personally , but also you know , obviously

54:25

, the society , and then you

54:28

know how do we driving , you know good chains

54:30

and making you know the world maybe a better place

54:32

. Even so , you know it's

54:34

hard not to be fascinated . Yeah

54:37

, on that note , anything

54:39

specifically you want to call out that you're personally

54:42

optimistic about and this can be technology

54:45

or the gen AI conversions of the two

54:47

or kind of overall things that you're

54:49

looking at personally and you're playing with

54:51

I'm trying to learn a little bit more

54:54

on the AI side , simply because my key

54:56

things that I'm such a I

54:58

guess dinosaur I don't know much about it , so

55:00

you know I'm trying to understand better there

55:02

, but put them particularly

55:06

in trade-a-bud is that it's so much more

55:08

about what individuals

55:10

can learn and figure out on their

55:12

own . It's like there are more and more tools

55:15

for the individual to find

55:17

new ways of developing

55:19

and finding new areas . So we talk about open APIs

55:22

and opening up networks . You can actually

55:24

pull out some of the capabilities

55:26

and then you will do

55:28

your thing and you will

55:30

find a new use case . You will find

55:32

new areas and new ways of using

55:35

this network that as maybe as a bigger company

55:38

, as you're working on infrastructure , you

55:40

won't be able to see that or

55:42

find that . Also , the young generation is

55:44

so much more used to just going in and doing

55:46

it on their own . They're not scared that

55:48

they're going to break something . They're

55:51

just interested in what they will find . So

55:53

they will be pushing the limits and finding all

55:55

of these things on their own . So I

55:57

believe there's so many things that will not be driven

55:59

by a company as such or a company in base

56:01

, but rather it's going to come from

56:03

all the users out there

56:06

and that is going to be very

56:08

interesting to see .

56:10

So it seems like you're putting more and more power

56:12

to the user to figure out

56:14

. If you had this information , what

56:16

can you create from it , which I

56:18

see the trend . I still follow Telcom

56:20

and Ericsson , so understand the bondage

56:23

and some of the announcements there , as

56:25

well as the cradle point and what you are

56:27

guys doing actually overall in the

56:29

enterprise . So it makes sense . On

56:32

the opposite side you

56:34

have a big drop , so hopefully you sleep well

56:36

, but if there are some things that are

56:38

keeping you up at night again , hopefully

56:40

there's not too many of them . Are

56:43

there specific things that you're most

56:45

concerned about when it comes to , again , this

56:47

convergence of future technology

56:49

? There's been a lot of talks of this leaving

56:51

the Gen AI and the threat of

56:54

this technology , and that it will replace

56:57

and maybe get rid of humans at some

56:59

point on its own , when it become fully

57:01

aware of us and want to take

57:04

over the world . What's your vision ?

57:06

as I don't have that dystopian view

57:08

of life and our future really at

57:10

this point , I have to say . But

57:13

I do understand the people

57:15

would be fearful on some of these things

57:17

, simply because when you let

57:19

loose some of the tools in

57:21

the world and you don't know where it can end

57:23

, it's scary and we've seen that through

57:26

history . Alfred Nobel

57:28

he invented the dynamite

57:30

to create tunnels so we could build

57:32

better infrastructure and in the end , here we

57:34

were with bombs and it was used

57:36

in the war . So of course , you can always

57:39

find those examples of

57:41

when technology is out there to be used , it

57:43

will always be misused as well . So

57:45

, absolutely so I think that if there's

57:47

anything that keeps me up

57:49

is that how do we introduce some of

57:51

these areas responsibly and

57:54

how do we take responsibility

57:56

on how we use them and how it's done

57:58

? I do believe that we do try

58:01

. We had some examples here with some

58:03

of the bigger players trying to counteract

58:06

and work with biases in the

58:08

Google IIs and others , and

58:10

it didn't really go well . So

58:13

of course , there will be back classes people saying

58:15

, well , now you're trying to take it too far

58:17

. So I think we have

58:19

a journey of learning , of trying to

58:21

figure out how we do this in the best way , and

58:23

I think we need to allow ourselves to have that journey

58:25

. When we introduce these tools , how

58:28

do we usually do that in a fair and good way , without

58:30

the biases and all the risks there

58:32

? So I think that's something that we need

58:34

to . But it also be that this is

58:36

also the younger generation

58:39

that's so important , because they come

58:41

in and they work with it as a

58:43

tool of creating good

58:45

things . If it's in their

58:48

chemistry class or they're discussing biology

58:50

or if it is something around history

58:53

and trying to find the context , and they're working on

58:55

it and they critically examining

58:57

what they're finding through these

59:00

tools . For

59:02

them it's different . They use it as

59:04

something , as it's not just something you add on top

59:06

of and then it becomes a threat that you don't have

59:08

control over . It's something that is in their

59:10

control and how they use it

59:12

. So , as much as it keeps me

59:14

a little bit up at night that I'm concerned

59:16

that some of these tools , we

59:18

don't really know what we're doing with it , I

59:21

also believe that there are there's

59:23

this what I've been told by the critical mass of competence

59:25

coming as a genre that know

59:28

, and they really know how to deal with it well

59:30

and they are comfortable with it . But

59:32

absolutely , I think that there is word

59:34

of caution , but we have gone through the

59:37

industry one at a , two , three

59:40

shifts from machine

59:42

to a person and we're going another shift

59:44

now . I'm sure that we as

59:46

humanity will survive this as well

59:48

and I'm sure we will find good ways

59:50

of doing it . And I actually do believe

59:52

it's absolutely needed

59:55

and we

59:57

absolutely need this to come in and help us , because

59:59

we have a population

1:00:01

that is growing older and older . We will

1:00:03

absolutely need , if it's robots

1:00:05

or any help we can get in elderly

1:00:07

care . How do we take care of all the

1:00:10

people that will be older and they

1:00:12

need to be taken care of ? There are just so

1:00:14

many areas where I think that it's absolutely necessary

1:00:16

to get this into our . You know , inter-assistance

1:00:18

, the ways of working and everything , and we won't

1:00:21

have enough people to do all these things . So

1:00:23

I think there's absolutely going to be a shift , or

1:00:25

maybe what kind of competences

1:00:27

, jobs , all of that that

1:00:30

will be happening , but

1:00:32

that's okay . That's how we do shifts

1:00:34

and that's progression . Of

1:00:36

course , it's going to be painful points , but

1:00:39

it's still progression and I often

1:00:41

think about it , like when I talk to my kids about jobs

1:00:43

that they want to have . When

1:00:46

I grow up , like you know , you could be a lawyer

1:00:48

, you could do business , you could do doctor

1:00:50

, and like it was very clear , like it was

1:00:52

. You know , this was the many jobs you could

1:00:54

get more , like more or less . And then you chose

1:00:56

. And when I talk to my kids

1:00:59

today about what are they going to be and what are the

1:01:01

educations , like I mean

1:01:03

, it's just like you know , it's

1:01:05

a buffet of all

1:01:07

these things and all these things they want to do

1:01:09

. As you know , I have a daughter that's very

1:01:11

artistic . If you were an artist

1:01:14

, like when you were a kid , when I was young , like

1:01:17

you were just going to be a poor artist

1:01:20

at the best , like that was not a pursuit

1:01:23

you could have . And today , of course

1:01:25

, you have animation , you have the movies , you

1:01:27

have all these amazing things

1:01:30

. So it's like how can

1:01:32

I even guess what she's going to be

1:01:34

? And it's the same I see now when we see all these

1:01:36

other shifts with all these new took models coming

1:01:38

. It's going to open up so many new areas

1:01:41

of works and roles and competent

1:01:43

, all these things that people can

1:01:45

do . It's going to be painful for

1:01:47

us Some of us are a bit older , that

1:01:49

you know , have lived through a life with certain

1:01:51

competences , and it's a shift

1:01:54

, but in the end

1:01:56

I think it's going to work out . There's always , you

1:01:58

know , a little bit of pain in those shifts , but

1:02:00

you know it's going to open up so many new things

1:02:02

that I can't even I wouldn't even

1:02:04

try to guess today what that means . I

1:02:08

think that's why I say I sleep pretty well

1:02:11

at night . Yeah , I think that's good

1:02:13

.

1:02:14

We need sleep , especially as

1:02:17

we grow older . Not again that you would age I

1:02:19

age for sure . So I do need

1:02:21

to sleep more than , let's say , even in my 20s

1:02:23

, or I recognize that I

1:02:25

get more around .

1:02:27

Can I push back to you ? Sorry I'm interrupting

1:02:29

you and but I know that you're going to soon

1:02:31

tell me that we can't talk more . So

1:02:34

you are a young

1:02:37

, very strong female

1:02:40

leader in everything you do , even

1:02:42

if it's direct or indirect , and you are

1:02:44

a fantastic role model

1:02:46

. I think for people around you that you

1:02:48

are also very daring on taking on

1:02:50

your roles and you jump on things and

1:02:53

you learn new . So all the good things you

1:02:55

have said to me , I think , during

1:02:57

this conversation , absolutely want to just give

1:02:59

that back to you , that it is a joy

1:03:02

to see you and see how you have flourished

1:03:04

and learned and dare to new things

1:03:06

and nonetheless doing

1:03:08

this , what you're doing right now , and

1:03:11

going on an adventure and just starting this

1:03:13

up . And now it's the month

1:03:15

of International Women's Day , it's

1:03:17

our month , so I'm going to claim us a little

1:03:19

bit of a space here , for you and me . How

1:03:22

do you see your future

1:03:24

and ours , and what can we

1:03:26

do to make it better for you and yours alike

1:03:29

?

1:03:32

Wow , that's a good question . I

1:03:37

actually really believe that

1:03:39

the biggest problems

1:03:42

are always in our own minds

1:03:44

, like as women

1:03:46

, we are our worst

1:03:48

enemies often and I speak

1:03:50

from experience from myself

1:03:53

and actually even the experience

1:03:55

and you've personally

1:03:57

know many of the experiences that I've had

1:04:00

, and it goes all the way

1:04:02

to my upbringing and childhood

1:04:04

I think the problem that we

1:04:07

have is actually we put the problem

1:04:09

in the context of kind of

1:04:12

what we call it , sex or gender , and

1:04:14

so actually , even looking back at

1:04:16

my career , I've

1:04:19

created this sort

1:04:21

of view of it as versus them , sometimes

1:04:24

like it's women versus men . But

1:04:26

then , like , looking back , I was absolutely

1:04:29

not correct , because I've had some

1:04:31

amazing men leaders and I've

1:04:33

had some not so great leaders , but it's also

1:04:35

because of , I would say , statistics

1:04:38

. So if you apply just a few

1:04:40

statistics , if you're on average

1:04:42

in an industry , that is , you

1:04:44

work mostly with men , you

1:04:47

unfortunately going to probably come up to

1:04:49

worse experiences that really

1:04:51

too many , just because you meet so many more , and

1:04:53

so this is even something that we all have

1:04:56

in our own minds , and

1:04:58

so one of the things is really just things I've been

1:05:00

personally practicing , and

1:05:03

I actually want to even suggest

1:05:05

listeners to go back to episode with Eve

1:05:07

I think she said it even better than I would say

1:05:10

but being confident in

1:05:12

what we can do . Sometimes it's even just

1:05:14

being present . The Amy Cuddy Ted

1:05:16

Talk if anybody listened to it is

1:05:19

still one of my favorite Ted Talks . You

1:05:21

actually said it in this podcast not putting

1:05:23

our own boundaries in

1:05:25

front of us and what we can and cannot achieve

1:05:28

, because some of the best results were literally

1:05:30

things that I could never think that I can do , including

1:05:32

actually this podcast . I was terrified when I

1:05:34

started , like the first episode took me five

1:05:36

months to lunch and now I'm like , oh my God , I'm

1:05:38

so excited . So anything is a skill

1:05:41

and you sort of practice . So try

1:05:43

the things that scare you , things

1:05:46

that you have been practicing actually in your career

1:05:49

, jeanette , and practice being

1:05:51

your advocate . And

1:05:54

the way to do that is really be authentic

1:05:56

and finding things that are true to you

1:05:58

and if you do

1:06:00

it in the right way , I think a lot of

1:06:03

people will realize that they're

1:06:05

authentic and they're true to you and they're coming

1:06:07

from the right place and hopefully will

1:06:09

then help perhaps even join

1:06:11

the movement or be your cheerleaders

1:06:14

behind the closed door , when

1:06:16

nobody's there and you're not in the

1:06:18

room . I think that's mostly what

1:06:20

we women can do . And

1:06:22

I actually want to look at it from the other side

1:06:24

because , looking at my own journey , that

1:06:27

generation journey coming from a super small

1:06:29

village , just the progress we women

1:06:31

have made is impressive . My

1:06:33

grandma run the whole family

1:06:36

. She was like a master home educator . She

1:06:38

raised like seven , eight kids , made sure

1:06:40

everybody's fed . Always people

1:06:42

came there gathered . She had scheduled

1:06:44

for everybody and remembered who has

1:06:46

what . My mom is

1:06:48

a small business owner , one of the most

1:06:50

successful women in the area we live in

1:06:52

. I run business globally

1:06:55

and my sister is financing

1:06:57

business in some of the largest

1:06:59

companies that we can ever dream of . So

1:07:02

if you just look at like the trajectory of

1:07:04

the four generations of , like my

1:07:06

grandma , from communist era to all the

1:07:08

way to my sister , on all

1:07:10

that she will achieve , it's fantastic

1:07:12

and so maybe it's

1:07:14

just more naive . But I think again it's

1:07:17

more of us throwing our own barriers

1:07:19

in front of ourselves . But

1:07:22

let me stop there , jeanette

1:07:24

. What do we want to add or change

1:07:26

?

1:07:27

I'm listening to you under . There's so much

1:07:29

to be said , so this should be a separate part of someone's

1:07:31

own , I think . But there is

1:07:33

something I want

1:07:35

to address that maybe that

1:07:38

I do believe that some is

1:07:40

overused and we all often talk about

1:07:42

the imposter syndrome . So , like I said

1:07:44

, you come into this room and you have this

1:07:46

feeling , oh , I'm probably not good enough , I

1:07:49

don't feel this and we will get this , and

1:07:52

I really don't believe in it . I

1:07:55

don't believe there is an imposter syndrome

1:07:58

in that sense , because I have

1:08:00

never

1:08:02

met a person

1:08:04

and mostly women

1:08:08

, let's talk about it and I would say that

1:08:10

any underrepresented group

1:08:12

that comes into a room

1:08:14

with all these other that is not good

1:08:17

enough , not ready enough , is

1:08:19

not brave enough . They would be

1:08:21

in that room otherwise , and because I know it's

1:08:24

so much harder for that person to be in that room

1:08:26

than for probably for everyone else . So for

1:08:28

me there's that imposition . That is

1:08:30

something that we have been told that

1:08:33

we are feeling because we're

1:08:35

not fitting in , but then

1:08:37

I'm like , no , it's not , it has nothing

1:08:39

to do with that person . It

1:08:41

is then a systemic problem . So

1:08:44

then it's a problem of inclusion

1:08:46

. So , as much as we talk about diversity

1:08:48

and that we need to love everybody in

1:08:51

there . We need to include

1:08:53

them . Everybody needs to be feel included

1:08:55

at their own merits , at this , as

1:08:57

who they are , the fully authentic

1:09:00

Clara who's coming in with all

1:09:02

, all the things she is , and

1:09:05

when we do that , there's really no imposter

1:09:07

syndrome why would there be one ? But

1:09:09

it's something that we continuously are

1:09:12

taught that that's our

1:09:14

problem . So we need to be a

1:09:16

little bit more of this or that . We

1:09:18

need to lean in a little bit more . We need to

1:09:20

speak up a little bit more . We need to . I

1:09:23

don't know whatever it is and I'm like , no

1:09:25

, no , I don't think

1:09:27

so . Well , I mean , each and everyone

1:09:29

has things to work on . It might be that you need

1:09:31

to speak up a bit more , you need to sound like

1:09:33

everyone else has something to work on , but

1:09:36

don't don't be

1:09:38

made to believe it's because you don't

1:09:41

fit in or you shouldn't be there

1:09:43

, or you are not really there

1:09:45

for whatever reason . Like that needs

1:09:47

to go away , like anyone who

1:09:49

feel that they're in an unrepresentative

1:09:51

group . Here is gender . You are part

1:09:53

of it and we need to foster

1:09:56

that inclusivity

1:09:59

into it . We can't just say we're going to have diversity

1:10:01

and then we don't include people and allow them

1:10:03

to be themselves without them having to prove it , and then we have to

1:10:05

prove them having to prove themselves in a certain context

1:10:08

, in a certain environment , then we haven't

1:10:10

really made no progress . So I

1:10:12

think it's like when you come into that room next

1:10:14

time and if somebody said , oh , I'm feeling very

1:10:16

much impulsive syndrome , which I have used

1:10:18

myself just to work clear , I'm

1:10:21

going to be like why , why

1:10:23

would I , why does that make

1:10:25

anyone feel like that ? That's

1:10:27

one of the things I'm going to try to fight

1:10:29

is that I have women that use

1:10:31

us , that they feel that , and I'm going to say why

1:10:34

. And if that's the case , and then if I

1:10:36

can affect the environment , then

1:10:38

it's for me , then it's my problem

1:10:40

. It's not this whoever it is joining

1:10:42

the team is problem .

1:10:45

That can be a whole other episode for imposter

1:10:47

syndrome , because I have very strong feelings

1:10:49

about it . I didn't know what imposter syndrome

1:10:52

is or was until more

1:10:54

of like the US academia pushed

1:10:56

it into my head and I

1:10:58

feel like it's being pushed on us women in

1:11:01

all of the training , leadership

1:11:03

meetings , so much more and to a point

1:11:05

where everybody can probably hear I'm frustrated

1:11:07

about it Because I think everyone

1:11:10

in their life at some point men

1:11:12

and women included have felt

1:11:14

, have felt , incapable and

1:11:16

lacking confidence , and the

1:11:18

reason is it doesn't even why I don't

1:11:20

know if , why even like matters . So

1:11:23

what Like you feel like you're

1:11:25

scared . Just do it anyways . I

1:11:27

think that's how , again , you learn and step

1:11:30

into the next step . So going

1:11:32

back practicing might not be emotional

1:11:34

Well , I am . So there's still some things

1:11:36

that really make me emotional . Imposter syndrome

1:11:39

is one of the things that I'm still trying to

1:11:41

find way how to actually be on

1:11:43

the reverse side and don't push

1:11:45

it on women and

1:11:48

so I love it Totally with

1:11:50

you and actually , on

1:11:52

that , one of the things in

1:11:54

comments that , again , one of my helpers

1:11:56

shared here is about how

1:11:59

great you are with inviting

1:12:01

people to speak up and

1:12:03

this inclusiveness

1:12:05

again that opening the

1:12:07

room where people are feeling like

1:12:10

they're being accepted

1:12:13

and appreciated . Are there

1:12:15

any tips you want to share that leaders

1:12:17

can take on ? A practice

1:12:19

that you're aware that you use , that

1:12:21

have worked the best for you ?

1:12:24

Be present when you

1:12:26

meet somebody . I mean I don't fill

1:12:28

in my phone . If I do , I mean then

1:12:30

I'm lost . Like , be present

1:12:32

when you have a person and you have them in front

1:12:35

of you and you have their time , make

1:12:38

the most of it , not just listening

1:12:40

, but hear them and really understand

1:12:42

what you're doing . I also come from

1:12:44

a place of belief

1:12:46

rather than disbelief . So be

1:12:48

kind , be generous

1:12:51

to the person that you meet them . Just

1:12:53

assume the best and allow

1:12:55

them maybe to grow from there , because

1:12:58

if you come from that place and people feel like

1:13:00

you're there to that you

1:13:02

trust them and that you're there to help them and that

1:13:04

you're actually interested in what they're saying , you

1:13:07

will get the best out of anyone . So

1:13:09

for me it's really . But being

1:13:11

just present and allowing that

1:13:13

person you have in front of you to be all

1:13:16

that you are now focusing on listening

1:13:18

on , and they are the ones that are most important

1:13:20

for you at this time . That

1:13:23

makes it so much easier , and

1:13:25

that's really true , because

1:13:27

when you are interacting with somebody , that's

1:13:30

how it should be . If you

1:13:32

are somewhere else , then politely say

1:13:34

sorry , I need to do something different . That's

1:13:37

okay . I mean that

1:13:40

happens . But when you are with somebody , treat them with

1:13:42

all respect you can and just make

1:13:44

them be the most important person because

1:13:46

they are in that conversation you have .

1:13:49

I agree On that note . We

1:13:52

have about a minute before you have to leave

1:13:54

Anything else . Jeanette , do you want to leave

1:13:56

listeners with ? I think that alone should

1:13:58

be a fantastic advice for anybody

1:14:00

to practice in 2024

1:14:03

and skill that I feel like no

1:14:05

matter how good somebody can get

1:14:07

, or even me personally , there's always a way to

1:14:09

improve . But anything else

1:14:11

you want to leave listeners with

1:14:13

and maybe what's the best way

1:14:15

to follow you ? I know you have

1:14:17

a LinkedIn profile , so I added your permission to

1:14:20

the episode notes , if that's okay , but

1:14:22

anything else you want to share ?

1:14:24

Yes , linkedin is the best way . I'll just take

1:14:26

that one quickly , then you can

1:14:28

always reach out . Linkedin is probably the best way . I

1:14:32

would just say that I think we live in times

1:14:34

that are very divisive . We

1:14:38

focus a lot on what is different

1:14:41

, what is dividing us , what is keeping

1:14:43

us apart , rather than

1:14:45

asking what is pulling us together

1:14:48

, what makes us one , what makes us

1:14:50

human . Solidarity is almost

1:14:52

a word that is hard to use

1:14:54

without feeling a little bit silly

1:14:56

, but I think those things are

1:14:59

, more than ever , important

1:15:01

right now , with the times we're seeing

1:15:03

. We have a lot of election going

1:15:05

around the world . We will see a lot of changes

1:15:07

and a lot of political

1:15:09

instability . I think for us as

1:15:12

people , really caring

1:15:15

for each other and being kind and

1:15:18

making sure that we try to look at what is bringing

1:15:20

us together and offering opportunities

1:15:22

to bring us together , I think will

1:15:24

be more important this year than it

1:15:26

ever has , and

1:15:29

I think that anything that you can do as a person

1:15:31

, if that's individually or for your

1:15:33

team or in a bigger way in your community

1:15:35

, I think that's really , if

1:15:38

anything , that's what I hope that people will

1:15:40

take the time to do this year .

1:15:42

Fantastic . Well , thank you so much

1:15:45

for your time , jeanette , and just

1:15:47

being in touch and allowing

1:15:49

me to check in with you . You've guided me on

1:15:51

my career journey many times and always

1:15:54

been there to provide your perspective

1:15:56

, which I truly value and appreciate

1:15:58

, and thank you again for the

1:16:00

conversation .

1:16:01

Thank you , Clara , and it is absolutely a

1:16:03

privilege and joy to be around you

1:16:05

and follow your journey as well . So thank

1:16:07

you for having me I love it and

1:16:09

for all of you . Keep on listening

1:16:11

to Clara , I'm sure you will learn a lot more . Take

1:16:14

care .

1:16:42

Thank you

1:16:44

.

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