The first conversation in a new Great British Brands X Change Makers series, a collection of conversations that look at the secrets of some of our most iconic businesses and the art of their craft.

Michael Hayman is joined by James Fox, Head of Marketing, Crockett & Jones, the legendary British shoemaking brand some five generations in the making. It boasts a who's who of have fans from around the world, and perhaps non more famous than 007 himself, Daniel Craig. But unlike Bond this is a brand that has not just shaken but also stirred the retail world. Listen to hear its story.