Before you take the bait and send a mean Tweet, listen to this interview with Jay Payleitner, one of the top freelance producers for Christian radio, on ways to respond to various conflicts. He tells a humorous story of an argument between crunchy and creamy peanut butter as an example of four steps in resolving conflict found in his book, "Don't Take the Bait."

Connect with Jay Payleitner and learn about his books at https://jaypayleitner.com/.