Key Points at a Glance

• Andy Cleveland, Dental Accounts Receivable Ninja, in conversation with Naren Arulrajah
• What happens when you don’t have a good accounts receivable team
• Do things correctly from day one
• Helping dentists improve their business
• Increasing accounts receivable ratio
• Rewarding the patient
• Consequences for failing to pay
• Mindsets of the practice and the patients
• Exercise diligence and care to solve the problem before it occurs
• Final Thoughts

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