Our guest today is Robert Nickell, serial entrepreneur, real estate investor, and founder and CEO of Rocket Station. In this special conversation, we talk about Robert’s career journey, how he built Rocket Station, and how it helps empower entrepreneurs. At the end of the episode, we also get to know Allison’s personal assistant, Jaja, who talks about her experience at Rocket Station. Don’t miss out on this action-packed episode!

Learn more about Robert and his story at: www.growingcareersandcompanies.com.

“I didn't care about cars and having a fancy lifestyle. I wanted to have freedom and control of my time.”

 

03:27

Robert started his career in real estate. He always wanted to be an entrepreneur and to have more freedom, but he worked long hours as a real estate investor. Through a mentor, Robert learned about leveraging virtual assistants in the Philippines and he decided to try it.

 

Although his initial experience was rocky, Robert learned a lot about outsourcing and optimizing his process to get optimum results. This ultimately led him to open his own hiring and outsourcing business, Rocket Station in 2013.

“The right people in the Philippines servicing the right clients in the US, and we get to bridge that every day. There's not a whole lot more fulfilling than that.”

 

17:47

Allison is a client of Rocket Station, and she shares her experience working with the company and how much it helped her business grow.

 

Back in 2019, when Allison left her corporate job to become an entrepreneur, she did everything by herself. By 2020, she knew that she needed some help in order to continue growing. Allison started working with Rocket Station and met her virtual assistant, Jaja, and the connection has been wonderful for both of them.

 

Robert is very passionate about Rocket Station’s customized approach to each of their clients, and the quality of their team members supporting their clients.

The Final 3 Questions

 

 

• What is the lesson that has taken you the longest to learn?

 

That he doesn’t have to do everything by himself in his business. He did that for many years and it limited him in many ways.

 

 

• What are the 2 principles from the Growing Careers & Companies Framework that resonate the most with you?

 

Values and Community. Rocket Station is a value-driven company and its mission statement is “enhance lives through better business.” Their core values are very important for them. Community is also crucial for Robert. His favorite phrase is “success is in the agency of others”.

 

 

• What do you hope others take away from your story?

 

Just take it one day at a time and outsource the tasks that don’t serve you. Become a little bit more efficient and productive every day and fix one problem at a time.

About Our Guest, Robert Nickell

 

Robert Nickell is an accomplished real estate investor and serial entrepreneur in the business process outsourcing industry. He is CEO of Dallas-based Rocket Station, which he founded in 2018. Rocket Station recruits and trains college-educated Filipino professionals to fulfill a variety of remote roles at small to mid-sized American companies. Under Nickell’s leadership, Rocket Station has become a multimillion-dollar company with 10% month-over-month growth since early 2020 and more than 700 Filipino team members.

 

Rocket Station is the second BPO company Nickell has founded. For four years, he co-owned Dallas-based Investor Virtual Assistant Services, which provided outsourcing services specifically to the real estate vertical. Previously, he owned Dallas realty investment firm Greenro Homes.

 

Nickell earned his BA in business and communications from Austin College in 2009.

 

A warm thanks to Robert Nickell for taking the time to share his unique insights and experiences with us.

Resources from the show:

 

• To schedule a discovery call visit discovery.rocketstation.com and mention the podcast or use GCC25 for 25% off

• https://rocketstation.com/

• https://www.growingcareersandcompanies.com/

• https://www.crerecruiting.com/

• https://www.creatwork.co/

• The Growing Careers and Companies Framework

• Allison’s LinkedIn

 

 

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