Did you know there are many things you can do before a full-blown crisis hits the fan? 

In today's episode, I'm joined by Eden Gillott, aka Dumpster Fire Fixer™. Eden is a strategic communications consultant, an Amazon Best-Selling author, Forbes contributor, a sought-after TedX speaker, TV commentator, and Spartan athlete. She is an expert in preventing and dealing with crises and repairing reputations. She has 10+ years of experience in crisis and reputation management, studied at Harvard and NYU, and has been featured in The New York Times, The LA Times, The Wall Street Journal, and on Access Hollywood and NPR, to name a few.  

You'll hear about the three stages of a crisis and how to respond to each to minimize or even avoid damage. Eden shares valuable crisis communication tips, like when and where to make statements during or after a crisis and the importance of being extra careful with what we put into writing. We also discuss the importance of having clear goals in crisis management, why it's crucial to ask for a helping hand during a crisis, and much more. 

Tune in and listen to Episode 16 of Growth & Gratitude, and learn why crisis management is a crucial skill for absolutely everyone, not just celebrities and business owners. 

In This Episode, You'll Learn:

• Three things Eden is grateful for (2:00)
• The three stages of a crisis (4:30)
• How to react at each stage of a crisis (7:10)
• Eden shares her best crisis communication tips (15:20)
• The right questions to ask in the beginning of a crisis (19:00)
• Where and when to speak when a crisis blows up (23:00)
• The importance of taking a minute to breathe before taking action (29:20)

Connect with Eden:

• Website
• LinkedIn
• Eden's linktr.ee
• Read Eden's books

Connect with Bridget:

• Bridget's Website
• Sampson Coaching and Consulting Website
• Instagram
• LinkedIn
• YouTube

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