As a business owner, we are definitely going to have difficult conversations at some point. It’s just going to happen. A long time ago, I had an incident with an almost-client that made me realize I had poor people skills. It was a real eye-opener. Since then, I started really working on my communication with people, learning how to manage my emotions and basically improving my communication skills, which was a big game-changer in my career. Get ready for this intense episode where my amazing wife Laura and I talk about how to come through difficult conversations. Let’s go!