Ever wondered how to create a perfect blend of positive vibes and high-quality service in a grooming salon? Meet Rachel Colant, second-generation groomer and shop manager at Jess Rona Grooming. With her assertive personality and impressive leadership skills, Rachel has carved a unique path to where she is today. From her start as a bather at PetSmart to being an influential educator in salon freestyle grooming, she's truly done it all. Join us as we chat with Rachel about her journey, the challenges she faced, and how she fostered an uplifting work environment.

Navigating the grooming industry is no easy feat. Rachel's story is a testament to overcoming obstacles, with valuable lessons on patience, grace, and resilience. She shares how her ADHD learning style proved an asset, turning frustrations into opportunities for growth and teaching. Discover how she used social media as a tool for growth, maintained professional relationships with boundaries, and transformed negativity into positivity in her salon.

Leadership in the grooming industry plays a vital role and Rachel's insights on this topic are nothing short of invaluable. We delve into mindful hiring practices, team dynamics, and the importance of shared goals. Rachel also discusses handling difficult conversations and managing "dark cloud" employees. It’s not just about the dogs, it's about the people too. Rachel warmly invites you to connect with her on social media and hints at her upcoming class at the Hershey Super Zoo. Prepare to be inspired, energized, and filled with actionable tips from this conversation. Your grooming salon will thank you.

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Dog Grooming Solutions – Botaniqa Global, Inc. (botaniqa-usa.com) Discount Code: HandlingIt