This episode focuses on the impact of Artificial Intelligence in the healthcare sector. We  explore how AI is improving patient experiences and streamlining healthcare processes. My guest, Patty Riskind, CEO of Orbita,  discusses her journey in the healthcare industry and the experiences that have influenced her leadership approach.

Patty explains the role of generative and conversational AI in healthcare, examining its contribution to more empathetic patient interactions and its role in reducing administrative tasks for healthcare providers. 

We discuss advancements in AI-driven product development, particularly in speeding up chatbot deployment. The capabilities of virtual healthcare assistants, including appointment scheduling and post-visit follow-ups, are also covered.

Host David E. Williams is president of healthcare strategy consulting firm Health Business Group. Produced by Dafna Williams.