In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson discusses the insights from the 2021 Consumer Experience Trends in Healthcare with Press Ganey’s Director of Channel Partnerships Matthew Davis, to determine the bigge

An Expert’s Guide to Price Transparency

Apr 28th, 2022 24m 1s

Consumerism in healthcare is here to stay. One of the increasingly necessary methods for attracting patients who may be shopping around for a new provider is the incorporation of price transparency into the way your practice operates.In this ep

Protecting Your Practice From Cybersecurity Threats

Apr 14th, 2022 27m 8s

Many practice managers and physicians have so much going on in their day-to-day operations, IT and cybersecurity often becomes an afterthought, despite the healthcare industry being a particularly common target for complex and aggressive cybera

Private Equity and Your Practice: What You Need to Know

Mar 31st, 2022 40m 14s

How do you know if a private equity sale or partnership is right for your practice?In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson sits down with Justin Hand, founder and managing director of Westcove Partners, a he

How to Use PR to Build Your Practice's Brand

Mar 17th, 2022 29m 50s

Ever wondered how to raise your practice profile and build your brand through PR and media? In this week’s episode of the Healthcare Leadership Podcast, host Jennifer Thompson sits down with former reporter, news anchor, and long-time public re

How to Cope With Staff Shortages

Mar 3rd, 2022 41m 36s

Recruiting and retaining the right talent at a medical practice has become a much greater challenge in recent years, especially due to the disruption of COVID-19 and the era of what has been called “The Great Resignation.”How can healthcare lea

Real Estate Tips for Your Growing Medical Practice

Feb 17th, 2022 27m 5s

When it comes to expanding your personal practice or finding opportunities to further populate your financial portfolio, the value of real estate is a no-brainer when you begin to look at the data.In this episode, host Jennifer Thompson chats w

How Should Payers Think About Chronic Pain?

Jan 20th, 2022 46m 41s

Pain. Something that most, if not all of us, have experienced. That being said, the topic of pain is broad. In this episode, host Jennifer Thompson chats with Dr. Michael Hooten, MD, and Dr. Kayode Williams M.D. Both serve on the American Aca

Where Have All the Referrals Gone? [Practice Perspective]

Jan 17th, 2022 22m 44s

Consolidation, as well as COVID, has been one of the biggest disrupters in healthcare for private practices. Private/Independent practices have to find a way to get bigger or find a niche in order to grow their practice. The consolidation affe

5 Tips to Improve Clinic Flow and Increase Sales on Premium Services

Dec 30th, 2021 23m 2s

We all know how important it is for any healthcare practice to effectively measure results and target key areas for revenue growth. So, what are some easy ways to improve clinic flow, increase sales, and create a sustainable model for growth?I

5 Best Digital Productivity Tools for Getting Things Done at Your Medical Practice

Nov 18th, 2021 32m 14s

In any given day there’s only so much time, energy, and capital, right? So, as a healthcare leader at your practice, how can you make the most of your available resources to improve workflow and get more done? In this episode, hosts John Ellis

Using Telemedicine to Earn More in Less Time

Nov 18th, 2021 26m 39s

Even before COVID, Dr. Michael Greiwe, knew that telemedicine technology would help his orthopedic practice, OrthoCincy, grow as well as increase his patient’s satisfaction and engagement. So he developed the OrthoLive telemedicine platform bec

Does the Consolidation of Independent Practices Hurt Healthcare?

Nov 5th, 2021 42m 10s

Consolidation is a normal part of any industry, but how is the current trend of consolidation in healthcare (be it from private equity or hospital buyouts), affecting physicians and patients?In this episode, hosts John Ellis and Jennifer Thomps

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