Electronic Medical Records (EMR) are like operating systems. They do everything, but nothing well. Like windows, hospitals need applications on top of EMRs to get real value. However, the EMR data is hard to get to. Enter Redox, a way to get data into applications. The company now has an "app store" of sorts with over 700 partners including hospitals and applications. Post Covid, Redox saw volumes down by 50%, but also an asks for novel applications for care delivery. In some sense Redox sits in a unique place reflecting the health of hospitals but also where we are headed.
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