Life is full of personal calamities. Thankfully, William Hanson and Jordan North are here to help you navigate the daily struggles of modern life. Well, most of the time... Despite being best friends, William and Jordan’s lives couldn’t be more different. One's more Buckingham Palace, the other’s more Crystal Palace. William travels the world teaching etiquette to royal families and has a stalwart appreciation of all things proper. Jordan can’t pack a suitcase without his Mum’s help and is often found on trains going in the wrong direction. But that doesn't stop them sharing very different advice on today’s everyday problems. Whatever the conundrum, they're here to help!