Episode Transcript
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0:00
When you're true to your message , when you actually
0:02
be a little bit bolder , you sound
0:04
a little bit more like you . You a
0:06
lot of what we did . I'm like stop it with that marketing crap
0:08
. You're dancing around . What you want to say Like , what do you actually
0:10
want to say here ? That kind of stuff
0:13
. What I love about that is it
0:15
is the most empowering moment
0:17
for someone to finally
0:19
be like I don't have to sound
0:21
like that and actually say
0:23
it like they would say it
0:25
, and when you see someone
0:27
say something with conviction because
0:29
they believe it , you believe it too
0:32
. This
0:42
is the podcast for the entrepreneur
0:44
who wants to make a big impact , who doesn't
0:47
shy away from hard work but also
0:49
wants to enjoy life along the way
0:51
. Hi , I'm Heather Sager , former
0:53
executive-turned-entrepreneur , and I've spent
0:55
the last 20 years working with premium brands
0:57
on sales , marketing and communication , and
1:00
I've learned that when you become a magnet
1:03
with your message , you only need
1:05
a hint of hustle to achieve your goals
1:07
. Get ready to be inspired and
1:09
ignited each week with tangible strategies
1:12
on sales , speaking , marketing
1:14
and so much more . This
1:16
is the Hint of Hustle podcast . Let's
1:19
go .
1:34
Welcome back to the Hint of Hustle
1:36
podcast . Obviously
1:39
, I am not Heather , but
1:41
I'm sitting here with her , and
1:43
we have just wrapped the
1:45
three-day event , the Signature
1:48
Talk Accelerator . And hi
1:51
, I'm Crystal Prophet . I'm here
1:53
to interview her and
1:55
share all the behind the scenes . So
1:57
, heather , how are you feeling right now
1:59
?
2:00
I'm waiting for you to say Heather , welcome to your show
2:02
. Yes exactly Okay
2:05
. So just at the scene for
2:07
our audio listeners , crystal and I are
2:09
sitting very close to each other and gazing longingly
2:12
in each other's eyes , so at the current moment I'm
2:14
feeling kind of silly .
2:17
And after three days you have every right
2:19
for that .
2:21
And we also have one microphone that we're going to pass between
2:24
us , so I can't talk at the same time as her . So
2:26
we're really going to put Heather on mute . Today I
2:28
am feeling . I'm feeling tired
2:31
. I'm feeling tired and I'm
2:33
feeling also . So this is going
2:35
to be a weird word , but calm , we
2:38
just recapped the accelerator . At the end I did
2:40
my favorite little activity where I ask everybody about
2:42
what was their experience , what was their highlight , how were they feeling
2:45
. And it was so cool to
2:47
have everyone share one , how
2:49
proud they were themselves , but two
2:51
, how much
2:53
they love the other people in the room . And
2:55
I just had a moment of like damn , I'm
2:57
good at this shit , I
3:00
attract the best people , and
3:02
it's just when you are doing
3:04
the thing that you're meant to do , like I
3:07
just . I know it'll hit him later , but I'm not tired at all
3:09
right now . I just feel so great .
3:11
Oh my gosh , and I like as someone
3:13
so behind the scenes . We're absolutely going to
3:15
get into the behind the scenes because I know people that are
3:17
listening are speaking on stages
3:20
. They want to speak on stages , they want to do events . We're
3:22
going to get into behind the scenes of it , but as just
3:24
someone that was able to watch
3:26
you . So , for if you haven't heard Heather
3:28
talk about it , I flew to Bend to
3:30
be here in person and it's been so
3:33
incredible to not only watch
3:35
you in your element but to really
3:38
see the energy
3:40
and the fact that y'all is not
3:42
a show If you didn't know this like it's not
3:44
a show with Heather of like hey , I'm going to fake
3:46
it till I make it Like you're whole-assing
3:49
it , as you like to say , and it was
3:51
just so much fun , so I , it was a masterclass
3:54
in a live event and it
3:56
was just so much fun , so I don't know if you
3:58
have anything else to follow up on that .
4:01
It's okay . So here's the hilarious
4:03
thing y'all , we booked an
4:05
Airbnb for this situation
4:08
after I somehow swindled
4:10
Crystal and just spending her vacation
4:12
from Texas to come hang out . You
4:15
know what is hilarious , crystal ? You and I
4:17
have . You know this , I'm just bringing it away . We've
4:20
never met in person . We've
4:23
been friends now for four years yeah , talk
4:26
on Boxer . All the time we
4:29
survived the pandemic together with her friend Mel
4:31
. We've done many interviews
4:33
together on each other's shows , but we've never met in person . And
4:35
so we've talked about having a
4:37
girls trip for so long , and the fact that
4:40
this is our girls trip , of you watching
4:42
me work whilst making sure I pee
4:45
and you make coffee in
4:47
the garage because you can have coffee and I am done
4:50
with my caffeine intake for the day , has
4:52
been a very hilarious thing . But I
4:54
am just I'm feeling really grateful that
4:56
having an assistant to help with this . Last time around the accelerator
4:59
I ran it out of my office
5:01
, which was a spare bedroom in our old house
5:03
, and it was a lot to handle for one person
5:05
. I still can't believe that happened , but
5:07
it's it's been really , really fun . I'm excited
5:09
to share more of the behind the scenes of what the hell just happened
5:12
over these three days .
5:14
Well , and so let's just stay on that for a second
5:16
. Because you decided to do an Airbnb Once
5:19
you knew that I was coming , you're like okay , let's
5:21
see , you know what
5:24
it could look like at a location
5:26
that was different from you . But talk
5:28
about some of the challenges that you face , because I know you shared your
5:31
internet isn't like always the best . Is
5:33
there any other things that someone should
5:35
consider about this ? Because one
5:38
thing I mean we could talk about , james
5:40
, your husband , was like calling you frantically . I
5:43
think it was like 30 , 45 minutes before
5:45
we started today , the last day
5:47
, and what happened ? Like unfold that , okay .
5:50
So this morning I get a phone call from
5:52
my husband . They're taking the kids to
5:54
school and he's freaking out . He's
5:57
worried about us because the power
5:59
went out at our house in
6:01
North Bend and he arrived
6:03
to the school to drop the kids off and
6:05
the school's power was out and so
6:07
he's thinking oh my gosh , not the last day
6:09
, I hope not you . Thank goodness , our
6:12
part of Ben . We were in midtown
6:14
or old town , I don't know , I'm still
6:16
learning . I just moved here . I'm just , I don't know
6:18
all the cool hip neighborhoods , but
6:20
we're in a cool neighborhood right now . But no , we
6:22
were fine . But y'all working
6:25
from home also , I evidently
6:28
, when I'm tired , I say I try to do crystal
6:30
and say y'all . I said y'all 73
6:33
times in the final session today . That
6:35
is my tell . You know when my brain is fried , I will
6:37
just go to these clutch phrases . Side
6:39
note Y'all do that too . There's another y'all , y'all do that
6:41
. We have this thing where
6:44
when we get into what I'm going to call lazy or tired speak
6:47
, we do fall back to crutch words . So evidently
6:49
I am part Texan , but when we so when we moved to Bend , we're
6:52
renting a house . I've
6:54
talked about this on the show before in little farm
6:56
country . So in North Bend we have like two
6:58
and a half acres . We
7:01
have like a septic tank , which I learned
7:03
what a septic tank is Like . We're
7:05
. We're outside of the city , we have
7:07
internet right and we're renting our house
7:09
People rent it from . I was very specific around . I run a lot of
7:11
zoom meetings , I
7:13
do a lot of video , I have a lot of bandwidth . How's the
7:16
internet ? And they're like it's great , like I'm not sure if I'm going
7:18
to be able to do that , and they're like it's great , like
7:20
the what's so awesome Christian who owns the
7:22
house . She actually is in this online coaching space
7:24
, so it was so fun . We were like
7:27
, oh my gosh , another human being that does similar
7:29
things . So she did zoom meetings and podcasts
7:31
and never had an issue . Well , for
7:33
some reason I have issues . We moved
7:35
in the house and the first week they the
7:38
internet company turned off our internet and
7:40
I was trying to show up on calls and couldn't
7:42
, and then we finally got internet . It crapped
7:45
out all the time . Part
7:47
of it was probably because everybody was home for summer
7:49
, but I had to start rethinking
7:51
things and it was never a problem my face before , because
7:54
back in Portland I had business
7:56
internet running into our house with really
7:58
high upload and download speeds , which
8:00
I didn't even know there was a difference until I learned about
8:03
internet needs as an online marketer
8:05
but that it's been
8:07
very stressful this summer of needing to
8:09
show up for client calls or guest trainings
8:11
. Hell , my internet almost crapped
8:14
out when I did my . I was on the panel for
8:16
Amy Porterfields membership a couple months ago
8:18
. I was so terrified and
8:20
then I was fine , but the poor presenter right after
8:22
me , her internet Kerplunked and she
8:24
got dropped off right in the middle of her talk . I
8:26
was so worried that was gonna happen . So after
8:29
all of those internet disasters this summer , I
8:31
knew very early on quite frankly , I knew
8:34
this movie in the band when I was planning the accelerator
8:36
that I had planned to rent a production
8:38
studio Like I want this to be high
8:40
quality , not just to look good
8:42
, but I want the video stuff to be great . I would
8:45
like to have a video team because I want to repurpose
8:47
these and use these beyond just the replays I'm
8:50
looking at . How can I create this as
8:52
a piece of content that people can consume
8:54
a lot more on their own and not
8:56
Just in the live experience . So I knew it was
8:58
gonna be an investment . But once we went
9:01
through the launch , everything shook out with the
9:03
numbers . It just didn't make sense to hire like
9:05
a big team for it . So
9:07
when you said you've come , I'm like perfect , you
9:09
are the team , you will be the
9:12
producer and the camera lady
9:14
and the audio person and help
9:16
me learn how to use E cam . And I should probably
9:18
buy a nicer microphone . And I
9:20
had a wishlist , as you know . That grew so
9:23
it . But it just all started with . I needed more reliable
9:25
internet , so I was going to rent
9:27
a room at my co-working space
9:29
. I've started using , and when
9:32
you said you'd come , you need a place to sleep and
9:34
I didn't want
9:36
to make that be my kids on my couch
9:38
or my kids pull out bed . So Airbnb
9:41
sounded like a great idea . It was just kind
9:43
of a crapshoot of hope that the internet was
9:45
gonna work .
9:47
Well , and like you brought up like so many
9:49
pieces , because I know your listeners , they
9:52
are dealing with you know lawn
9:54
care services or dogs barking
9:56
or all the things . So I just
9:58
I love that you can humanize
10:00
, like the struggle is real when it comes to
10:03
producing content and Actually
10:05
doing things , and I'm so glad you brought
10:07
up you know , like memberships and
10:09
summits and speaking in all these like really
10:11
big Stages , because I know that your people
10:13
are going after these really big stages
10:15
and so we just want to normalize
10:18
, like this happens to everybody . So
10:20
you , you are real , you are totally
10:22
normal if you've experienced any of these things
10:24
. But I want to switch gears and talk
10:27
about you know what you
10:29
did in the signature talk
10:31
accelerator , this event , because there's
10:33
gonna be people listening that are like , well , what is
10:35
that ? You know ? How do I learn more about it
10:37
? Because I took your program
10:40
speak up to level up in 2019
10:42
, 2020 it's been a few years now and
10:44
, like surprise , I'm one of
10:46
Heather success stories . If you haven't heard
10:48
this story before , I'm gonna brag a
10:51
little bit because it's braggadocious on
10:53
both of us . But I've been able to speak
10:55
on stages and Do some
10:57
really awesome things with the material
11:00
that you teach . But I'm curious , having
11:02
seen what you've done and
11:05
you know you put on this virtual event , were
11:07
you teaching this for the very first time in
11:09
this capacity ? Was it different ? Did
11:11
you tweak things ? Because I know your audience
11:13
wants to know all the things .
11:16
So it's so funny that
11:18
we all think we are recreating the wheel
11:20
and doing new things and
11:22
what was really cool going through the content this accelerator
11:25
is the container was not
11:27
new because I did this for the first time Back
11:29
in April . At that point it was brand new . Teaching
11:32
live even that container was not
11:34
new for me . I've been live facilitating
11:36
programs and multi-day seminars for
11:38
15 years , so it was not new
11:40
to me . So it wasn't new . To lead a
11:42
group live through a training and facilitate
11:45
it live . That like teaching , live coaching
11:47
live all of that . I have a lot of experience doing it
11:49
virtually . That was . That was
11:51
a new thing . To hold space in a zoom room for
11:53
three days which spoiler
11:56
. I hadn't shared this
11:58
publicly . But the last time I run the accelerator I
12:00
was six weeks pregnant and I ran
12:02
the accelerator high energy and
12:04
then literally three days later , I
12:06
started getting horrible morning sickness
12:09
. I was just so frigging grateful that that
12:11
wasn't the case now , running at the end of
12:13
my pregnancy Very new set of challenges
12:15
. The container
12:17
wasn't new , the content wasn't new
12:19
. But what I find is the more that I
12:21
teach this , the more that I solidify
12:24
Exactly what is a priority
12:26
that gets people one into action
12:28
and two gets
12:30
them to do Something
12:32
with like to completion . So , for
12:34
example and I think a lot of people struggle
12:37
with this is when you have a lot of ideas and a lot of experience
12:39
, give a lot , you can teach people and
12:41
there's a lot of information that you want
12:44
to share . And what I've
12:46
gotten really good at over the years is really understand
12:48
the difference between just teaching to
12:50
share knowledge and teaching
12:53
to drive action , and that's
12:55
part of what I actually taught this group how to
12:57
do is how to make that shift . But I'm
12:59
always thinking about is okay with this
13:01
piece of content that I'm teaching , how
13:03
is that going to move them forward , not
13:06
just cram their brain with ooh , that's , that's
13:08
nice , that's great , I know more . I'm so glad
13:10
I have all this brand of knowledge , or even
13:12
a strategic knowledge . So one of the
13:14
things that I did really intentionally on this
13:16
specific group is I did
13:19
not have Worksheets , I
13:21
did not have resources . I had
13:23
two Google Docs and
13:25
they were very beautiful . I worked hard on those and then
13:27
also found a lot of typos live in the moment . This
13:30
is what happens sometimes , people . But
13:32
these Google Docs were active
13:34
working documents that when I would teach
13:37
. We would then pause for
13:39
them to complete the next
13:41
milestone , and it all built
13:43
upon each other . What was wild to
13:45
me was watching this group , and
13:47
I'm sure those who are in the room would attest to this . It
13:50
was three days , six sessions over three
13:52
days . We did morning , afternoon and the
13:54
whole first half of the training . There
13:56
were a lot of activities . There were a lot
13:58
of it look assignments on one of these Google
14:00
Docs . But they still had the question
14:03
of okay , but I don't actually have
14:05
anything structured in a talk
14:07
. It was all . It was like when
14:09
you're cooking and you get really excited around the holidays
14:11
and you pull everything out of the pantry in the fridge
14:13
and you get ready to make cookies , but
14:16
then you have that oh crap moment and realize that you don't have any
14:18
butter and then you have everything out of the counter and you're
14:20
like what the hell am I gonna do with this shit ? Or
14:22
you don't know how to cook and you think you're
14:24
gonna learn how to cook by impressing someone
14:27
. So you pull out a Julia child book , start
14:29
pulling all these ingredients and you still don't know what the hell you're
14:31
gonna do with . That's how
14:33
the they fell . At the midway
14:35
point I knew how it was all to come
14:37
together . But that was the point of the fills facilitator
14:40
that I really had to go All right , do
14:42
they believe that they're actually going to make this happen
14:44
? The whole promise was they would have their
14:47
talk outline Done
14:49
in three days . That's a big ask . So
14:51
what was different about this time is
14:53
I was really really clear . I had stripped
14:55
some content back that I had previously taught . I
14:58
added in a few things that I hadn't
15:00
taught live , all with the attention
15:02
of making sure the deliverable . At the end they
15:05
had their talk done and
15:07
last time we didn't finish it . They didn't
15:10
have their outline done . We we almost got it done , but
15:12
they had to have a little follow-up training to do it . But
15:14
this time they slayed and
15:16
that was just a really cool thing to see . But Sensoring
15:19
it down by how they're going
15:21
to take action and how this is really gonna
15:23
translate into a deliverable for them that
15:25
they can use , that's really been a shift
15:27
in my training over the last few years and it's
15:30
been pretty cool to see .
15:31
Yeah , oh , my gosh , and I just , I
15:34
feel so , just blessed to watch
15:36
the breakthroughs that people had . There were , you
15:39
know , so much laughter , so many tears
15:41
, like , so much , like , oh , heather , I want
15:43
you to give me the tough love , but be gentle and
15:45
don't be too hard . You know , it was like I
15:47
could see it on their faces . Because if
15:50
you're not , if you've never joined , you
15:52
know you've never been part of one of
15:54
Heather's programs or you've never been part
15:56
of a cohort like this , where it's Direct
15:59
coaching , like it's like raise your hand , you
16:01
got a question , raise your hand . We're not playing this like
16:03
, oh , you know , just , let's , let's
16:05
give you a fluffy idea , as you said , what's your problem
16:07
? You know , let's , let's talk it through
16:09
, let's actually make it happen . And it's someone that's spoken
16:12
on so many stages and having
16:14
tough love coach from Heather . I
16:16
know that you can't just think
16:18
about things or just write it all out
16:20
. You actually have to speak it . You
16:22
actually have to say your ideas out loud
16:24
, get the ideas out of your head and Say
16:27
them in front of people to
16:29
actually make it work . So if you
16:31
had to sum up in like a
16:33
single sentence to describe how
16:36
you're feeling about this cohort . What
16:38
would you say I ?
16:40
Don't do anything in a sentence , crystal . This is why I'm
16:42
terrible at reels or any kind of short-form marketing
16:44
. I have a podcast because I'm a long form
16:47
. I'm long form . I can't even get clips
16:49
out of this damn thing because there's
16:51
just so much to say . This
16:55
cohort bold , bold
16:59
and brave , usually
17:02
in my sessions , so I
17:04
love to freak people out and just give
17:06
them a little spice of what's coming , so
17:09
I adopted the coaching name . I did
17:11
not name myself , oh , side note . Okay
17:13
, I like to create nicknames for people and
17:15
I've been known to create nicknames for myself . Years
17:17
ago , though , I got
17:20
a really great nickname from one of the
17:22
guys on my training team back in corporate . We
17:24
went bowling , which , as I shared today in the accelerator
17:26
. I am , randomly , a very talented
17:29
bowler . What I didn't share was
17:31
I'm so good at bowling . I joined a bowling league in
17:33
college which
17:36
really was just an extra-curriculum activity . It was
17:38
an actual league , I don't know . We went on Sundays
17:40
and got pictures of beer , and what I learned
17:42
is I'm really good at the first game , but after that I suck
17:44
. So I have one shot . Anyways , I
17:47
took my team as a team building activity years
17:49
ago to bowling
17:51
for a fun activity . Nobody
17:54
knew I was good at bowling . I forgot I was good at
17:56
bowling . I bowled a turkey which
17:59
, if you don't know bowling a turkey has three strikes
18:01
in a row , which what I find evidently
18:04
is a normal adult human . When they go
18:06
bowling they're excited if they break a hundred , which
18:08
I never not break a hundred , sorry
18:10
to brag , but not sorry . So I bowled a turkey
18:13
and my team's like staring , like what the hell
18:15
? Somebody
18:18
screams . Carl , who's one of my trainers , he's
18:20
amazing . He started screaming
18:22
Sagerbomb and
18:26
that came from people in my training sessions I don't
18:28
remember who had yelled at years ago , but that was my nickname
18:30
, was Sagerbomb . So for years at my
18:32
old company , at events , people would
18:34
scream Sagerbomb across the room . I
18:37
don't necessarily know if it was a compliment or
18:40
if it spoke to my I don't
18:43
know grandiose personality on
18:45
stage , but I was Sagerbomb . That was my nickname
18:47
. So fast forward . Nobody knows me as that
18:49
in this online marketing space , apparently
18:51
now until this moment . But this
18:53
group and the last cohort I went through
18:56
, they nicknamed me . They
18:58
nicknamed my alter ego , spicy Heather
19:00
, and that was hilarious
19:03
because I'm like oh , but the most
19:05
funny is they like it Y'all . I've been Spicy
19:08
Heather on you on the podcast before . I
19:11
can't , I can't , not , I
19:13
can't not push when I see that
19:15
somebody has a big goal and wants
19:18
to go further but they're
19:20
not seen like
19:22
what they need to do differently or they're not
19:24
. They're not hearing the tough love they
19:26
need to hear . I know they would do that for their clients but they're
19:28
not getting it themselves . I
19:31
will be the person to say the thing . I will be the
19:33
person to tell you you have broccoli in your teeth . I
19:35
will be the person to tell you you have a book or hanging
19:37
out of your nose . I will do it with love , like
19:40
all those things . I will be that person because
19:42
I want people to be successful
19:45
and I surround myself with amazing
19:47
people . So that was a really , really long way
19:49
to answer your question of how would I sum up this cohort
19:51
, this group . They
19:53
embraced the spicy coaching . They actually
19:55
asked for it . I've never had
19:57
a group where I haven't had to call
20:00
on people . I was warned them on day one
20:02
. I tell them look , everyone's going to participate
20:04
. Either you raise your hand or I
20:06
will find you . I have a tracker and an attendance
20:08
sheet , like I'm an 11th grade math
20:10
teacher . I am here , I am keeping track
20:13
of who speaks and who doesn't , and so what's
20:15
hilarious is , by the end of the second morning
20:17
people are raising their hand going okay , I haven't spoken
20:19
yet , like I know she's going to call on me . I
20:21
did not have to call on anyone . Every
20:24
person in this group volunteered every
20:27
time I asked and they showed up
20:29
with big questions that they knew
20:31
I was going to push them on , like they weren't willing
20:33
to just do the easy route . They wanted to choose
20:35
the hard route so that they can actually build the skill
20:38
and get better , and that was pretty cool . So I
20:40
have mad respect for this group because they were there
20:42
for the beat in the best way . It
20:45
was really . It was fun . It
20:47
was fun to experience with them because the growth was
20:49
incredible .
20:50
Yeah , and I mean , like I said , I got to
20:52
witness so many just
20:55
breakthrough moments and aha moments
20:57
and people saying like , oh , this
21:00
makes sense now , whether it was happening
21:02
in order or out of order . Like
21:04
I thought that that was so beautiful
21:06
about the way that you taught because , like you said , you
21:08
knew the journey that you were taking them on
21:10
and you , I feel like
21:13
, if I had to sum up how you were as a coach
21:15
and as a facilitator in doing this , is
21:17
you had so much belief in them , like
21:19
you were believing in them when they weren't
21:21
believing in themselves . Like you knew , like
21:24
you have to send you . You have that . You
21:26
may not see it right now or you may not be able to
21:28
articulate exactly how
21:30
it's going to come out of you , but I
21:32
see this in you and I know that you're going to make it happen
21:34
. So I'm curious from
21:37
the standpoint of you know , teaching this
21:39
content and having different
21:41
variations , like different formats of how you've
21:43
taught . You know , whether it's from a stage
21:46
or it's on the podcast or it's in a cohort
21:48
. What is the thing that
21:51
really fires you up
21:53
to know that you I mean this was a
21:55
three day event Like , how did you kind
21:57
of take care of yourself
21:59
to make that happen , like amp up yourself
22:01
or get ready , prepare
22:03
? I mean , I saw how you had 200
22:06
, how many slides did you have ? You had so much
22:08
information that you taught Like I'm just I'm
22:10
blown away in how much
22:13
you prepared for this . So I'm curious what are
22:15
your thoughts on that ?
22:16
First of all , there are 280 slides
22:18
, but let me just say that
22:20
, with a disclaimer in Canva . Canva doesn't
22:22
have animations and I'm very big at orchestrating
22:24
concepts , so many of those slides
22:26
were duplications . To unpack frameworks
22:29
, I had a 5 million frameworks to
22:31
help people understand and put things
22:34
into action and it also included
22:36
the kickoff training . So I keep all of my slides
22:38
related to the signature talk accelerator
22:40
in one cohesive deck and that's
22:42
why , if I need to jump around or if I
22:44
need to , if I need to revisit
22:46
something , instead of looking for all these different files
22:49
, I don't have like module one separate from
22:51
module two . I have one fricking deck
22:53
. Some people , that might give you anxiety
22:55
, but it's just how my brain works for
22:57
sure . So this
22:59
question around energy it's always
23:01
fascinating to me because I have always
23:04
had a lot of energy surrounding
23:07
live events . So
23:09
, side note for y'all , while listening
23:11
to podcast , we have an incredible interview with
23:14
my friend , ann Emery , who is
23:16
also pregnant . Well , now she's not anymore because she just
23:18
gave birth to her twin babies , but we
23:20
did an episode around maintaining energy , specifically
23:22
around pregnancy . But it was
23:24
also , it holds true , around
23:27
all of my experience with live events . So that's a
23:29
great one to go back and listen to , but
23:31
for me I it's how I'm
23:33
wired . Live events
23:36
energize me . I
23:38
know that's not the case for anyone and this is why I
23:40
don't really love making blanket recommendations
23:43
, of saying you'll be very easy for me to be a
23:45
marketer and be like I'm going
23:47
to teach you how running a three-day
23:49
live cohort is the absolute
23:52
best way for you to bring life
23:54
back into your dead program . Side
23:57
note if you want to take that , I would be happy to put together a
23:59
workshop for you , but I would not make that statement
24:01
because here's the thing not
24:04
everyone I would actually say very
24:06
few people could do what I
24:08
just did over three days . I mean , this is
24:10
a skill that I have been grooming and cultivating
24:12
and mastering over the last 20 years . I
24:15
am very , very good Not just at teaching
24:18
live . I am an exceptional
24:20
facilitator , and that's what I
24:22
taught , I facilitated and I coached my
24:24
ass off of the last three days , and that
24:26
is a unique skill . It's a skill that I have
24:28
acquired and I've perfected over the last
24:30
20 years and I continually still refine
24:32
, I'm still taking classes and
24:34
learning different ways to do things more effectively
24:37
. As I just said , I just changed up some things because
24:39
of that . But where
24:42
was I going with this ? See
24:44
brain ? Where was I going with
24:46
this ? Oh , but no , the teaching stuff .
24:48
What were we talking about ? We were talking about facilitating
24:50
and how you prepared .
24:52
Oh , ok , that's where we're going now . This is where we're
24:54
getting the 6 o'clock PM brain
24:56
. After a three-day accelerator , my brain
24:58
is decelerating . So
25:01
preparing OK . So what's fascinating with this
25:03
is I . So I prepared
25:06
a lot , but I would tell you I
25:08
prepared a lot for the last
25:10
four years to make this week
25:12
light and easy . So for
25:14
me , yes , I prepared . I went through the
25:16
decks I'm not even going to sugarcoat it . I
25:19
was up every night before
25:21
the next day running through the decks
25:23
, thinking through my stories , perfecting
25:25
those pieces . Now , in a perfect
25:28
world , I would have done that work weeks
25:30
ago , but this is not
25:32
a perfect world . I am very
25:35
, very pregnant . I have
25:37
two boys that just started a brand
25:39
new school on a very different schedule
25:41
. I had internet crapage out all
25:43
summer , so we got really behind on
25:45
work . We just had a very big
25:48
launch with a lot of components . It's just
25:50
the stars don't always align
25:52
in the perfect plan . So I think we're
25:54
probably going to talk about this . I'm always thinking
25:56
about there's the ideal plan , and
25:59
then there's the backup plan , and then there's 17
26:01
backup plans to the backup plan , to the backup plan . So
26:04
I went into this knowing a month ago
26:06
I already knew what all the curriculum
26:08
would be . I had already worked with my
26:10
friend Emily , who's been on the show Y'all have noticed
26:12
. She was my business partner with the Speaker Co . She
26:14
creates presentations . She helped me . I had her go
26:17
through and help me put together
26:19
the structure of my facilitator guide , based
26:21
off what I did in Elastice Accelerator . So I
26:23
hired out the tell me exactly
26:26
what I did when I did it , like those
26:28
little pieces . So I had already
26:30
had the wireframe of the types of activities
26:32
I wanted to run and just
26:35
the pacing , and so I had that to work
26:37
through . So I already knew what all the content was
26:39
, because I had done it before . But I also had
26:41
a list of slight changes I wanted to make , but
26:43
I hadn't made them yet . So preparation
26:46
was obviously getting ready for the week . There was
26:48
a lot of tech stuff . There's a lot
26:50
of communication that has to happen
26:52
when you're hosting 30 people
26:54
in time zones all over the world with
26:57
pre-work , homework , different calendars
26:59
, all these things . So preparation-wise
27:01
I prioritized making sure my team
27:03
was ready , making sure the people
27:06
were prepped and ready . But in terms
27:08
of me being ready , I knew that
27:11
I could handle my final prep in the
27:13
11th hour because I know it so
27:15
well . So for me it was more about getting
27:17
in the zone and getting present to okay , what's
27:19
the story that needs to come out of me tomorrow
27:22
? And let me read through . One
27:24
other thing I'll just share real quick is one
27:26
thing that I do on my team on
27:28
these kinds of events is we run daily surveys
27:30
for events . So I pre-survey
27:32
all of my attendees and ask them very intentional
27:34
questions so I can get to know their learning
27:37
style , I get to know where they're at in relation
27:39
to topic . I get to know some of their psychology
27:42
. They might not realize that's what I'm doing , but
27:44
I find out more about my audience , and
27:46
I used to do this back in the day with all of my corporate
27:48
trainings . I would read over the attendee list , I
27:50
would read over their business stats and I'd find out more
27:53
about them , and then I would get present
27:55
to okay , what does this group need
27:57
for me ? Where do I need to lean a little
27:59
bit more because of what they said in these
28:01
questions ? Where do I can skip
28:03
over a little bit ? And so
28:06
that's what I did every night before I was
28:08
up very late , I was looking
28:10
over those survey results . I was looking over the list
28:12
, I was looking over their comments and questions
28:14
that were coming up and then I was recalibrating
28:16
. All right , what am I gonna bring to the energy
28:19
on the second day ? And honestly , I haven't
28:21
been tired at all . Even with the nights I didn't have much
28:23
sleep . Even with me not being able
28:25
to drink a lot of coffee , I'd
28:27
be able to show up , but that's because it's a muscle
28:30
that I've trained over the years that I can show
28:32
up , live and do that it
28:34
. This was not my first rodeo
28:37
. Yee-haw . Y'all Really
28:40
hit the Texas for ya . So
28:42
I never would I recommend that
28:44
to someone else , but it worked
28:46
for me and I know that about myself . So that's
28:49
how I kept my energy up . Is I just aligned
28:51
to what I know works for me ? And
28:53
I anticipated yeah , sure , an ideal it
28:55
would have been done , but I know what my backup plans
28:58
are and I knew what my like
29:00
oh crap , I'm in trouble . Moment would be
29:02
. I never allowed myself to get to that
29:04
point where I was so like , oh crap , I can't handle
29:06
this , or I'm so late , I can't prepare , even
29:09
when it's right before session starts
29:11
.
29:13
And I love that
29:15
you lay out so much of
29:17
the practical tips . Like and you do have
29:20
so much experience doing this
29:22
that it is a muscle , it's second
29:24
nature you could literally do it in your sleep
29:26
, like , who knows , maybe you are asleep the last like
29:28
you know like five hours of this and
29:30
you're just like like running on autopilot
29:33
, you know , say you're sleeping like
29:35
we should come up with another . Like I
29:38
love the metaphors and all the stories that you tell
29:40
because they just the alliteration
29:42
is very on point . But I'm
29:44
sitting here thinking about what
29:47
I witnessed you do in real time
29:49
and it was . I want you to talk a little
29:51
bit about a method , because I know it's
29:53
not really a method , but I want you to talk about . You
29:56
know your stuff so well and you know
29:58
that there's these key places
30:00
where you can really unlock something
30:02
for your audience . You're like I need to tell a story
30:05
. This is what I'm thinking about . But in
30:07
the 11th hour you were literally
30:09
okay , if y'all don't know this , like before she
30:12
got started on day one , she
30:14
was like in the bathroom doing
30:16
her makeup , putting everything on , and she said , oh
30:18
my God , I've got it , I've got the story . Like
30:20
where's my paper ? Where's this ? And I was like what is
30:22
happening ? I don't know . I didn't understand
30:25
exactly what was going on . I thought she was freaking
30:27
out about something , so can you fuck us through that
30:29
?
30:31
I thought we were gonna talk about the tech disaster
30:33
on day one , so I guess we'll get there
30:35
, okay . So , if
30:38
you , okay , I have to say this carefully
30:40
, because I've said so many times don't
30:43
be a winging at Wanda . Don't
30:45
come up with shit in the 11th hour and
30:48
test it on your audience . Don't be
30:50
trying to create your tack the night
30:52
before . And here I am , do
30:55
as I say , not as I do . And
30:57
so here's the thing you
30:59
have to earn the right to
31:02
11th hour prep . You have to earn
31:05
the right to tell stories in the fly , and
31:07
what I mean by that is you have to earn the respect
31:09
of your audience and the trust of your audience , the trust
31:11
in yourself that when you do
31:13
that , you will have the same level
31:15
of impact . Because the challenge I always give
31:18
people is look when you like . Lack
31:20
of preparation shows disrespect for your audience
31:22
. It's because if you don't
31:24
have preparation , if you don't have your
31:27
message more intentional , if you haven't put thought into
31:29
it , quite frankly , what's going to fly out of your
31:31
mouth is going to be what you think is cool , but it's
31:33
not really going to put them in the priority seat . And
31:36
because I've delivered so
31:38
many trainings , I
31:40
mean this was . I was on the road every
31:42
week in my corporate job delivering
31:44
trainings to different types of groups . I was constantly
31:47
training , so I constantly needed
31:49
to have fresh stories , otherwise
31:52
I would have gone crazy . I had to get really
31:54
good at , on the fly , taking
31:56
a story and making it practically relevant
31:59
to any teaching topic . I
32:01
developed a skill I now call it my ABC
32:03
method for storytelling that I teach my clients
32:05
. I have this really specific skill
32:08
that I can connect any story to
32:10
pretty much any teaching point . So
32:13
what I do is I have a set
32:15
of skills that allow me to
32:17
seemingly be off the cuff , to seemingly
32:20
be prepping the 11th hour , to seemingly being scatterbrained
32:23
, putting on my fake eyelashes in the
32:25
bathroom , running around for a Sharpie For
32:27
someone else observing it'd be easy to be like
32:29
whoa . She's like whoa a little
32:31
out there , a little fly by the seat of a pants
32:33
, maybe put some pants on . I
32:37
think I did have pants on , but I'm pretty confident I have my shirt
32:39
open and my belly out , which is needed
32:41
to breathe . But so it's
32:43
the it's . It's not 11th hour
32:46
, because the technical skill is there , but
32:48
it's like adding in what the component
32:50
is . So what happened for me on day one
32:52
is okay
32:54
. You're all probably going to think I'm wild for this . I
32:57
had all the content planned . All the content
32:59
was planned , but I always save
33:01
the message that I share in
33:03
my opening for workshops like this the
33:06
night before . It always comes
33:08
to me and I know this about myself , which is
33:10
why this is part of my process is there's always
33:12
a message that needs to come out . In
33:14
fact , a lot of times in the podcast , I
33:17
don't know what I'm going to say until I go
33:19
on a walk or be like . This is the thing I need
33:21
to talk about . That's where I'm at
33:23
when I'm doing a high stakes webinar
33:25
, when I'm doing a paid keynote , when
33:27
I'm doing an event where somebody has booked me to come
33:29
out . Oh my goodness , I am far
33:31
more like . I have it all planned out
33:34
. I know my stories . I know the ones that land I'm
33:36
talking about when I speak on my own stages . I'm
33:38
talking about when I'm talking to my own audiences
33:40
. That's where I play a little bit more . So back when I was
33:42
leading a lot of trainings , that was my training department
33:45
, that was my team . I knew the content . But
33:47
this morning , not this morning day
33:49
one morning I was putting
33:51
on my eyelashes . You're going
33:54
to laugh , it's so dumb . But I
33:56
had a moment where I remembered that
33:59
I just I have a very specific set of eyelashes
34:01
that I'm wearing . They're called flutter habit . No
34:04
, I don't have any kind of referral codes . I'm sure I
34:06
could find one . Give me my $3
34:08
if you want to try it , but
34:11
they're they're like , I guess , semi
34:13
permanent . I don't know . They're part of this movement
34:15
that came out of the pandemic when people couldn't go get their eyelashes filled
34:17
for extensions , where you put
34:19
them on under your lashes and they stick around for five to seven days
34:21
. I used to have lash extensions . I
34:27
used to have . I used to strip lashes all the time . I love eyelashes
34:29
. That is my thing . I think it just changes the direction
34:31
of my face . It makes me feel confident . That
34:34
is my one beauty thing that I instantly like I don't need to filter
34:36
, just put on some eyelashes , I'll feel much better . So
34:42
as I'm in the bathroom that morning
34:44
getting ready for day one , I had this moment
34:46
. I was putting on this little piece of lash . I had this flashback
34:48
Of the first time I put
34:50
on these specific lashes . My
34:52
sister recommended them and she was like . I was like it's
34:54
hard , like
34:57
it seems weird to like have it next to your eyes . It's terrifying , I don't
34:59
know Somehow
35:03
, putting the strip lash on top of the eyelash
35:05
was like a protective boundary that felt
35:07
safe , but stabbing it right under felt very risky . And she's like no , no , no , and my sister's
35:10
not into makeup . So I'm like , well , she can do
35:12
it , I can figure this out . I
35:14
mean , I did pageants y'all . I did pageants Y'all
35:17
. I was like a pro with eyelashes . So
35:20
the first time I put on these
35:22
eyelashes I have this big idea , right , content
35:26
creator , I put a little like window
35:30
sticky tripod . I bought one of those like
35:32
tripods that stick to your window or a mirror . Put that
35:34
in my bathroom Sounds
35:36
weird , but I did put it in there so that
35:39
way I can do those . Like get ready with Heather lives
35:41
. I'd always plan to do that . Literally did it one time , I think
35:43
. So
35:46
I put it up there and I'm like I'm going to do a video to show them
35:48
. Look , look at me . I bought these new eyelashes
35:50
. This
35:53
is a new thing and I'll tie this into
35:55
try new things in your business and how
35:57
it's probably going to be a little awkward and probably going to make fun of myself and probably
35:59
be whatever , and there'll be this really great lesson that
36:01
comes out of it , right ? So
36:05
I turn on the recording and
36:07
I get the glue on and I pull
36:09
up the little eyelash together first spot and
36:12
I stab myself in the back of my eye . I stab myself in the mother
36:14
fricking eyeball with
36:16
the glue gooped eyelash
36:19
and it did
36:21
not go according to plan and it was
36:23
the worst burning sensation that I
36:25
have ever felt my entire life and a stream
36:28
of fuck bombs fell out of my mouth
36:30
and I'm on record . I was like
36:32
talking for a moment , like introduce this concept
36:34
, and then it was this moment where I get hit
36:36
me and I'm like am I going to handle this ? And
36:38
like , oh , that was sucky and I
36:40
couldn't help it . I was like mother
36:43
, mother , just like a stream , it
36:45
was something . And then I started crying
36:47
and then I couldn't recover and I
36:49
don't know , like the I was not looking at the camera or
36:51
even caring about the camera anymore . The thing helped
36:54
the whole time . It was a disaster
36:56
. I'm sorry I poked myself with my eye
36:58
, but then I recovered and I was like I can do this , I can
37:00
do this . Yeah , I couldn't
37:02
do it . I couldn't do it at all because
37:04
I kept . I was doing this thing where I
37:07
would do it , but I couldn't get
37:09
it to stick and I started getting so
37:11
frustrated . But in my brain
37:13
I'm like I'm trying to do a video . I can't show that I'm frustrated . I'm
37:16
trying to demonstrate that it's okay to do new things . But I
37:18
was getting so mad and
37:21
this whole experience took me
37:23
, I swear , 43 minutes and
37:26
I have the video . I will never
37:28
be sharing the video . I have that as eventually
37:30
I will like when I'm ready . I need that wound
37:32
to heal and we'll come back to it . Anyways
37:34
, I'm in the bathroom morning of day one the accelerator
37:37
and I just thought back of how funny it was that
37:39
first moment and how
37:41
I literally put these lashes on in
37:43
four minutes and
37:46
it instantly . I'm always seeing
37:48
the connections . I know my
37:50
people come in the accelerator . I knew what
37:53
they were going to face . Here's the funny thing . Everybody
37:55
tries to tell you their course is going to make things easy . They're
37:58
going to make it simple . It's going to be so easy
38:00
. Look at my formulas . You're going to have everything
38:02
you need . And I'm really real with my clients
38:04
. I'm going to tell them work your brain . You're
38:06
going to get real pissed at me because you're going to want this to be easy . But
38:09
coming up with messaging and learning how to speak in a
38:11
more dynamic way , I'm going to
38:13
teach you tips and tactics but you have to do the damn push
38:15
ups and you're going to hate it because you're going
38:17
to sound like an idiot . You're going to question your own competence
38:19
. You're going to be like why am I even do this ? I
38:21
can't even make words happen . They
38:23
get frustrated . But I
38:25
know on the other side of that frustration , magic
38:28
happens and that pride of
38:31
holy shit , I did this and it sounded as
38:33
good as I wanted it to , or even better , and
38:35
then all the good stuff comes . But they have to break
38:37
through that like muddy part . So
38:40
I stayed in my bathroom . I'm like
38:42
damn eyelashes
38:44
. I lived it , I lived it . So
38:46
my opening story became about my
38:49
experience with my eyelashes , and
38:51
it wasn't . I didn't even tell that part of the story I just
38:53
shared with you . I actually talked about just
38:55
my experience overall of being very comfortable
38:57
with eyelashes and then getting frustrated when I tried
39:00
a new way of doing eyelashes and sucked . But
39:03
the whole purpose of it is . I knew the direction I wanted to take it . I
39:06
knew the shared experience
39:08
I was about to have with my audience and I knew it was all women in the
39:10
group . So
39:13
I mean eyelashes . It's easy to talk about something that
39:15
we have a common bond on , but it was easy for me to come up with
39:17
that because it was real in the moment . I
39:20
had just experienced it . That morning I
39:23
had my own personal like oh , how cool it is
39:25
to be good at something now which is so stupid because it's eyelashes
39:27
right . But
39:29
talking about something lighthearted and
39:32
then connecting it to something that's going to be a little harder , that
39:35
is a really good communication strategy to
39:37
get buy in , especially early on , because it makes it feel more lighthearted
39:39
. And then we really
39:41
had to reiterate that that would be happening a lot
39:44
over the three days , yeah , yeah .
39:46
And I mean , when you're talking about like the
39:48
hard things , like I was , I've been an athlete my
39:50
whole life and I can tell you that
39:52
the coaches that I had where we won
39:55
games , they weren't the nicest ones , okay , they
39:58
weren't the ones that were like , sure , you're
40:00
doing great , just keep going . They
40:02
were the ones that like , oh , you thought that was good , oh
40:05
no , you have 10 more laps to go . Like you
40:07
thought you were done , you got to get down , you got to
40:09
do the burpees . Now , like you're just
40:11
as soon as you're getting tired , we have
40:13
like 45 more minutes left . So
40:16
I can tell you like , as someone
40:18
that has worked with Heather and seen
40:20
all the things that you do , it is just
40:22
so empowering that you don't
40:24
just say , oh , it's going to be super hard and I'm just going to turn around
40:26
and leave you . You're like
40:28
, no , I'm here . I'm here for
40:31
all the hard stuff , because I'm the one that's
40:33
going to push you , because it is
40:35
uncomfortable when you get to that point
40:37
where you're like I want to stand out . I
40:39
don't want to just be the next marketer
40:41
that's giving the fluffy ideas . I want
40:44
to get out of this box and
40:46
the cookie cutter messages that everybody has , and
40:48
you do such an incredible job of pushing people .
40:51
You know that they have so much more to give , so
40:54
I'm just giving you compliments at this point of the day
40:56
, so yeah that makes me think
40:58
of something that's really interesting is , I
41:01
think a lot of times people have this really
41:03
unique thing that they want to share with the world
41:05
, but they
41:07
have
41:10
been taught or have learned
41:12
that they need to put marketing buzz on it . And
41:14
there's this trend I'm sure
41:16
you've noticed . Even listening
41:18
has noticed everyone starts
41:21
sounding a little bit the same . Oh yeah
41:23
, everyone's using the same buzzwords
41:25
, everybody's talking about chat , gpt
41:27
, like even the content gets morphed
41:29
. And what happens is , I think
41:32
, is you start early on with this idea of
41:34
I have this experience or I have a story of something I
41:36
want to share with people . But then the more
41:38
you learn about what it takes to
41:40
monetize your message or do something
41:43
kind of online , what you start doing
41:45
is you start packing up this like coding
41:47
I don't know what another way phrase to say
41:49
that but like the shield around you , you
41:51
start insulating it and you start thinking that
41:53
you have to morph into someone different
41:55
. You have to morph your language , you have
41:57
to put your experience and training and
42:00
all your ideas like into
42:02
a container or into a box
42:04
to make it work in the model . And what
42:06
I think is beautiful is what people
42:08
get stuck on is yes , there are communication
42:10
models that help you sell , there are
42:12
more effective ways to sell
42:15
your products and programs , like yes , those models
42:17
and stuff exist , but at the heart
42:19
of it is , you can't dampen out
42:21
the shit that you really want to say , and
42:24
the way that you could say it
42:26
more authentically is the whole idea that people
42:28
like from safety , of not getting
42:31
pushed back or being talked about
42:33
. People just kind of try to make it sound pretty , and
42:36
part of what we did , and part of where the
42:38
tough love comes in , is when you're true
42:40
to your message , when you actually be
42:43
a little bit bolder , you sound a little bit more like
42:45
you . You a lot of what we
42:47
did . I'm like stop it with that marketing crap . You're dancing around
42:49
. What you want to say Like , what do you actually want to say here
42:51
? That kind of stuff . What
42:53
I love about that is it is the most
42:55
empowering moment for
42:58
someone to finally be like I
43:00
don't have to sound like that and
43:02
actually say it like
43:04
they would say it , and when you
43:06
see someone say something
43:08
with conviction because they believe it
43:10
, you believe it too , and so that
43:13
was probably the coolest thing that I noticed
43:15
is you could physically see it in the body language , when
43:17
you would shake someone right , give them that tough love piece
43:19
, but when they would get so fresh and just say
43:22
it like they needed to say it and
43:24
it was like that right there . That is the
43:26
message you need to share here in this section . So
43:28
that's cool . So I think that's just . The big
43:30
takeaway is like , how often do
43:32
we try to make stuff sound pretty or try
43:34
to make it sound trendy ? Screw
43:36
that Just sound like you .
43:38
Yeah , oh , my gosh . Well , this
43:40
has been incredible , and I
43:42
am again . I am so inspired
43:45
by everybody that was in
43:47
the accelerator , all the stories that I heard
43:49
. It was so awesome , but we have to
43:51
wrap up with a story . We
43:53
need a good blooper story , a good
43:55
behind the scenes , something that you're just
43:57
like I still can't believe that happened
43:59
and we pulled it off and we did it . So
44:02
what is that for you ?
44:06
Well , I didn't pee my pants , that was a proud
44:08
accomplishment . Fun fact I
44:10
told Crystal one of her primary jobs here was
44:12
to remind me to pee . Here's
44:15
a pregnancy symptom you didn't ask to know about
44:17
. I can't tell
44:19
when I have to pee , I just develop
44:22
back aches . And so Crystal had
44:24
to remind me literally every break , go
44:26
pee . So that was the real
44:28
. That was the real behind the scenes
44:30
. Or me using a massage ball or a
44:32
bouncy ball thing on breaks to try to like
44:34
relieve my hips . So that
44:36
was like the behind the scenes that people didn't see . But
44:39
bloopers , I don't know if we I
44:43
mean our computer ran out of storage
44:45
recording .
44:45
So that was fun in the last 30 minutes of it
44:47
saying oh , what I was going to say
44:49
is the monitor of packing
44:52
the monitor , bringing the monitor to Airbnb .
44:54
Oh , OK , ok , ok . So before
44:56
the training , she wants me to go there . So
44:58
Crystal came over to my house on Monday . I picked her up from the airport
45:01
, we came over , she saw my home studio , she
45:04
helped me get everything packed into my car and we
45:06
trucked our way over here . After
45:08
having some fun with my kids , my kids
45:10
grew very fond of Crystal and their few hours of getting
45:12
to know her and in fact asked mommy to leave
45:15
and Crystal to stay . So that was
45:17
fun . So we get over to the Airbnb and Crystal
45:19
and I started setting up the lights , the camera . I have
45:21
an external monitor , I have my Mac . Crystal
45:24
brought her fancy camera from Texas and
45:27
we each had multiple mics that
45:29
we were wanting to increase this and be like kind of fancy
45:31
here with studio quality . We had some big plans
45:33
, big plans I had planned to test
45:35
in advance and it just didn't happen . So
45:38
we get here . The first thing that happens is we set
45:40
everything up and this external
45:42
monitor that I had was my monitor from back in Portland
45:45
and I haven't used
45:47
it . It's just gone in the closet in a new place because
45:49
the space that I'm in has a
45:51
built-in monitor , so I haven't needed it . So
45:54
in our rush to pack the 11th
45:56
hour shit at our old house , I
45:58
thought I'd put all the cords in
46:00
my tripod case . I
46:03
have tripod cases , lighting cases , I have
46:05
all this stuff that's been in the closet and I haven't looked at it since
46:07
. And we get here and unpack everything
46:09
and I'm like , oh
46:13
I forgot , the monitor needs a
46:15
power cord . I have that little dongley
46:18
thing to attach it to my computer , but there was
46:20
no power cords . I'm like crap . So
46:22
luckily I called my husband's
46:24
. We had James bring it . No , no , no , no
46:26
, it wasn't happen . Yet we had the boys . So
46:29
we had my family come over for dinner at the Airbnb
46:31
in the night we were getting ready , wanted
46:33
to let the kids see a little bit of behind the scenes . Then
46:35
I need to kick them out because we had to focus . Don't
46:37
touch anything , yeah , don't touch anything , just sit there
46:39
and eat your pad thai , child . Literally
46:41
. That's what came out . They were allowed to come for like 30
46:44
minutes to have dinner with us and then leave , but that
46:46
was fun for them . But while we were here
46:48
, I asked James . I'm like , hey , grab that , plug that in
46:50
for me . He's my tech guy . And
46:53
he looks at me and he goes where's
46:55
the power cord ? And I look at him and I'm like
46:57
I don't
46:59
fucking know James . I don't know where the power cord
47:01
is . It's in the case and he's like he's
47:03
like rolling his eyes , like no , I
47:05
should have had him pack for us . So we had no
47:07
power cord . And here we are . At that point it was
47:09
like 830 at night before , so
47:12
James is like I'll bring it in the morning . Well
47:14
, james has to take our kids to school . They
47:17
have to be there at 855 and
47:19
our session was starting at 930 . And
47:22
I fun little fun fact I
47:24
decide I want to use a
47:26
new software to do this entire
47:29
training , called ecam
47:31
, because I wanted to have more control
47:33
over it and I've heard so many of my friends talk about
47:35
how easy it is . I'm like I finally need to become
47:38
modern and use it and I had every
47:40
intention of learning how to use it until this moment
47:42
. I watched the YouTube video on Sunday night
47:44
and another one on Monday . But here I was
47:46
on Monday night with
47:49
no external monitor and no way
47:52
to fully test my production system
47:54
. That was happening the next day and , by the way
47:56
, none of the microphones would
47:59
be recognized by the computer
48:01
or the camera and
48:03
we couldn't test anything until the monitor works . So
48:05
James promised he would be here by 910
48:09
. He was here by 918
48:12
To
48:14
plug it in , to which I'm also thrusting
48:16
a light kit saying also plug that to
48:19
in please . Meanwhile , crystal
48:21
had spent all morning trying to get the camera hooked up
48:23
and I'm walking around
48:25
doing my eyelashes and she's like I got this
48:27
. And so
48:29
I finally said I'm gonna tell you if
48:33
in 20 minutes we do not have
48:35
a camera worked up , we shall be using my
48:37
built-in camera on my Mac , and
48:39
I'm perfectly fine with that . But just so
48:41
you know , we will pull the plug
48:43
in 20 minutes , which we did . So we had
48:45
to not use the camera . We just simplify
48:47
. We didn't use any of our fancy mics . We
48:49
used the cheapy lava leader bike that
48:51
you brought in your little baggie , which
48:54
was great and James plugged in
48:56
the computer and we got it all working
48:58
. We started 10 minutes late . Everyone was
49:00
very concerned because I was very stern of saying
49:02
me on time , we're starting on time , and then I was late to the
49:04
party . But that was the reality
49:06
. But here's the funny part was I think old
49:09
me would have been freaking out
49:11
about that , but I'm
49:13
just like chill , it was okay . Another day
49:15
, another tech problem .
49:17
Yeah , yeah , I mean like it was . It
49:19
was like real flop sweat happening like
49:21
right before . But we made it all work
49:23
. And actually I wanted to say one
49:25
last thing too about having the Airbnb . If
49:28
you're going to do an event like this , it
49:31
was so awesome to come and
49:33
set up and utilize all the furniture
49:35
Like we move things out
49:37
of different rooms , like there's all
49:39
kinds I mean , if you're not watching the video , you're
49:41
only on the audio a Heather will have to share , like
49:44
we have her plant from her house
49:46
, we have a bottle from its
49:48
hint of hustle it's got the sticker on it . We
49:51
moved chairs , we moved bar stools
49:53
, we move like actual display
49:55
things y'all . I was up on the couch
49:57
balancing like a high wire act , putting
49:59
a whiteboard up in the window , because all
50:02
of a sudden the light was like
50:04
there was a beam right across Heather's face
50:06
at like 230 every day and I was like , oh
50:08
, that's my cue . So do you just
50:10
have to pivot ? Like , just I love
50:12
that you shared . If this was your very
50:14
first event , you probably would have just been like
50:16
oh my god , it's a disaster
50:18
, all the things . But once you
50:20
get into it and I think that the
50:23
thing that you do so well is you just
50:25
know that the message you have to share
50:27
is more important than a webcam , then
50:30
a microphone . Then if there's , you
50:32
know , a slight , like just line
50:34
of light going right down your face , that's
50:36
like the grace of God saying you're doing , you're
50:38
doing the Lord's work , heather , but
50:42
I just I . So , again , I'm
50:44
just in awe of everything you're able to
50:46
do , and you're a free and rock
50:48
star and you , you're so awesome
50:51
. So how do you want to close this out ?
50:53
Well , first of all , thank you for coming all
50:55
the way to bend and using your vacation
50:57
for it , like , let me do a little power
50:59
tip thing . Okay , so if anyone wants
51:01
to run like a big live training it's not the multi-thing
51:04
, but maybe you want to do like your live
51:06
launch you want to do it somewhere special
51:08
, right , you want to make it more of an event . I
51:11
highly recommend I mean renting
51:13
a spot to do it . Doesn't have to be
51:15
an Airbnb , but just little quick power tips
51:17
of a couple things that we did . It wasn't as
51:19
simple as just booking an Airbnb . Price-wise
51:22
I think I spent $1,300
51:24
on this house for five days . That
51:27
, in grand scheme of thing , where any production studio would have
51:29
been easy that for one afternoon . So
51:31
price-wise it's affordable . But we did
51:33
do our deal Dylan's to make sure their internet was good and
51:36
we found out that the router was in the living room and
51:38
we could hardwire into it . So just
51:40
like little things like that is the
51:42
don't be afraid of . Like , first of all
51:44
, you don't have to be frickin fancy . We see a lot of these
51:46
people read these huge production studios and
51:48
do these big things . Then you think you have to do it . This
51:51
wall is a word , a townhouse in
51:54
a suburban neighborhood outside
51:56
of cool town , bend , right . So
51:58
it doesn't have to be over complicated . But keep
52:00
it simple . But just make
52:02
sure that you test some of those things
52:04
in advance . But you can do
52:07
it on the cheap . Y'all like I know $13
52:09
can be like a lot , the grand scheme of business expenses
52:12
. I mean it's less than my course . So
52:14
you just
52:16
I mean you can do these little things like that , so I'm
52:18
so glad to be do it . I did it . I think it elevated
52:20
the quality of it . Our attendees loved
52:23
it and , honestly , it was so nice to be away
52:25
from my everyday life . I
52:27
spent the night here , except for last night , spending
52:30
the night here away from your family . For those of you who
52:32
build your businesses next to your family , a
52:34
little space is good , so you don't have to take on their
52:36
Needs as well
52:38
. So there's some power tips if you're thinking about
52:41
running your own live training from somewhere
52:43
other than your kitchen .
52:45
Yeah , so I Think
52:47
this is it I mean we've had is
52:50
just again , I'm so
52:53
freakin excited . So
52:55
, just so everybody knows , like I'm in the middle of
52:57
like this came in at the perfect time for me Cuz I'm in
52:59
the middle of redoing a webinar , so I have more
53:01
shit to go like , I got a four and a half hour
53:03
plane ride , actually have two planes tomorrow where
53:06
I'm just gonna be in like my
53:08
Google Docs doing all my magic behind the scenes
53:10
. But if someone's listening to this
53:12
and they want to know more about all the things
53:15
, like , are you doing another accelerator ? You
53:17
got a baby on the way . You got lots of big
53:19
things coming up , so what's ? What's
53:21
next for you , heather Sager ?
53:24
What's next is we're gonna keep this baby cooking
53:26
because this accelerator kicked off a cohort
53:29
. So we have the next six weeks where these
53:31
people are going to be finishing and taking
53:33
their outlines to the finish line . So this was
53:35
just the start of getting their
53:37
shitty rough draft out so
53:39
that we can polish it and make it a talk for
53:41
the stage . So that's my number one priority
53:43
is to take care of my , my cohort students , my speaker
53:46
society members . But I
53:48
love Live facilitation
53:50
and I think that there's no experience like
53:52
it . I don't think there's any other educators in the
53:54
space who do what I do
53:57
in the way that I do Speaking
53:59
coaches most that I know of . They work
54:01
one-on-one or they have online programs
54:03
with office hours , which is what I used to have . But
54:06
for me , there's something very magical
54:08
of that life piece . So I've always
54:10
known I wanted to integrate live events into
54:12
my business . Last
54:14
year I ran the bougie biz retreat in the fall
54:16
, which was equally exceptional , also
54:19
in person . That will be part
54:21
of my future . So what I , what
54:23
I'm focused on from here on out , is getting this baby ready
54:25
. But my plan is
54:27
I know the content of the accelerator
54:29
to help people get their ideas out . I
54:31
know I can't be the one doing that
54:34
all the time , and also coaching
54:36
with me is not cheap . So I
54:38
, like I want more people to have
54:40
the courage to share their message and start showing
54:42
up messy so they can get better and more
54:44
effective at selling . But you have to start . So
54:47
part of what I'm working on right now is we're
54:49
gonna turn in the core curriculum of the accelerator
54:52
Into an on-demand course so
54:54
that you can take it on your own time . You can access
54:56
it when you have that . Holy crap , they
54:58
booked me moment or I have a big opportunity . I
55:01
was a lot of . The frustration of my clients is , when they
55:03
book a big opportunity , who they gonna call
55:05
. Well , heather's coaching program isn't
55:07
open , so what the hell am I gonna do ? So
55:10
I want to make sure that I have resources available
55:12
to have people help them build an effective talk
55:14
on demand . But I also
55:16
know that building on demand without
55:18
feedback for many people they're gonna be like
55:20
I want more . So that's why I have
55:22
the . The course is going to be coming out here
55:25
this fall . That's one of the things I'm going to birth before
55:27
this baby comes , and
55:29
then I have my back in membership
55:32
. So the speaker society we do this level
55:34
of coaching every single month . I coach people
55:36
on their message , about their talk . I coach
55:38
them on how to position themselves in their marketing , how to
55:40
find more stages , how to get booked , and
55:42
then I teach them how to monetize it , how to sell in the
55:44
back end , how to be more effective on their webinars , how
55:46
to get paid to speak as a professional . Those
55:49
are things that we do every day Not
55:51
every day , but every month in the speaker society . So
55:53
that's where my focus is going to go is people
55:55
coming to the accelerator for the foreseeable
55:57
future . It's going to be come throughout
55:59
your own pace , but you're gonna get
56:01
Heather , except for I'm gonna take
56:03
a little baby leaf here for a hot minute
56:06
over the holidays . But you'll get me and you'll
56:08
get that spicy , love and super effective
56:10
coaching inside my membership
56:12
. So I'll still be providing that experience , but
56:14
my coaching will be reserved for my society members
56:17
. And then my plan on as
56:19
long as this baby is Conducing
56:21
with it , I want to run more in-person
56:24
retreats or Facilitated live
56:26
cohorts like this , but slightly
56:28
in a different way , to allow people to have
56:31
that transformational experience In
56:33
a compact timeframe . I know I have
56:35
the unique gift that I can do it and have people
56:37
have a delighted experience Because the results . I
56:39
need to do more of that , so I definitely see that happening
56:42
. Is probably gonna be quite a while till I do that , but
56:45
a live event and definitely a virtual
56:47
cohort is on the horizon for some point
56:49
next year .
56:50
Yeah , oh my gosh . Well , and I don't know if you're gonna
56:52
do it here locally and bend , but it's
56:54
gorgeous here , y'all . Well , I'm here
56:56
in October . I will be jetting
56:59
out of here before the snow arrives
57:01
, because that's not my thing . But yeah
57:03
, I like I would love to come to something like this in
57:05
the future . Maybe I'll be the next AV
57:07
person . I'll be the official producer of
57:10
the Sega bombs and all the things
57:12
that Heather has going on . But thank you
57:14
so much for Just joining
57:16
me today for this conversation and
57:18
, you know , because I'm interviewing
57:20
you .
57:21
I don't really know how to end this . So thank
57:23
you for taking for taking over my podcast
57:25
, crystal . I'm pretending to be Heather's sake
57:27
or spicy bomb , all
57:30
right , friends , I hope you enjoyed that . Behind the scenes
57:32
, I'm gonna take back over host duties and say thanks
57:34
, crystal . We'll see you in the next episode
57:37
, back for our normal solo show
57:39
happening next week . Bye , friends . Thanks
57:48
for listening to another episode of the hint of hustle
57:51
podcast . If you're in the season of hustle
57:53
, consider this the permission slip
57:55
. You didn't need to take a beat
57:57
. Go on a walk , stretch , call
57:59
a friend , go reheat that coffee for the fourth
58:01
time and actually drink it . Because
58:04
those big dreams you're chasing , they
58:06
require the best version of you
58:08
. And if those goals Include
58:10
expanding your audience , establishing
58:13
your industry credibility and selling your
58:15
premium price programs , the
58:17
best way to tackle this is
58:19
through Speaking . Your
58:21
voice is your best brand
58:23
asset and will teach you how to use
58:25
it as a marketing tool . Head on over to
58:27
the speaker code calm forward , slash , start
58:30
and I'll see you there .
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