In Episode 7, we are joined by Rachel Miller. Through her IC consultancy work with All Things IC and her masterclasses, Rachel is well known by internal communication practitioners. Before beginning her consultancy work, Rachel had years of experience working in-house for various organisations including Visa and London Overground. Her upcoming book ‘Internal Communication Strategy’ is greatly anticipated among IC practitioners. In this podcast episode, Rachel talks about a wide range of topics from creating a sense of community within organisations to the implications of AI.