Welcome to the HITeaWithGrace podcast, where we spill the tea on HIT.

In light of the recent news of Optum and Walmart shutting down their virtual care offerings, today, we're honored to host Dr. Carrie Nelson, Chief Medical Officer of KeyCare, as she shares her experience working as a primary care physician and in population health and shares her perspectives on the evolution of telehealth and its business model. 

Dr. Nelson examines the broader impact of telehealth on healthcare disparities and population health and advocates for innovative solutions to bridge gaps in access to care, particularly for underserved populations. She envisions a future where data-driven insights and analytics play a pivotal role in optimizing telehealth services to meet rigorous standards of care and advance value-based objectives. She also delves into strategies for upholding quality care in virtual settings and examines the implications of recent accreditation programs, all while emphasizing the pivotal role of data analytics in shaping telehealth's future impact.

Be sure to tune into this if you are concerned about or interested in the state of and future of virtual care!