An entrepreneur for more than 20 years, primarily in the hospitality industry, Bob Pacanovsky and his team had one opportunity to create both a "wow" experience and a lasting impression on his customers and clients. He has turned that expertise into a series of keynote speeches and trainings he calls the Black Tie Experience.

Through his work, Bob spent years observing people – how they act, behave, serve and lead. He combines that experience with business acumen to teach companies and leaders how to focus on engagement, retention, and loyalty – three tenets of the Black Tie Experience. 

Bob launched a new company in January 2015 after selling his catering and event company that he founded in 2000. He has now turned his attention to delivering the Black Tie Experience to companies and associations of all sizes.

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