In this episode, we learn from Marc Lores Panades, VP of Food & Beverage at Aethos Hotels. Listen to learn:

• The wellness program Marc uses to stay at peak performance
• The role of mentorship in professional development
• Techniques for creating memorable guest experiences
• How to develop innovative F&B concepts
• Balancing traditional hospitality with modern trends
• The importance of building strong relationships with local suppliers
• Ways to engage with and support the local community
• Strategies for minimizing food waste and promoting sustainability
• The value of continuous staff training and development
• Best practices for operational efficiency and staff communication

Resources:

• Subscribe to Marc's newsletter here
• See my interview with Aethos founder and CEO Benjamin Habbel here

Thoughts, questions, suggestions? Send me a text message

This episode is brought to you with support from Sojern. I teamed up with Sojern to study how hoteliers use data to drive revenue and build stronger guest relationships. You can see what we found in this research report: How Hotel Brands Are Using First-Party Data to Drive Revenue & Build Stronger Relationships.

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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands