But he is super happy because he had the chance to line up two great interviews with amazing Hilton executives.
First up is Jim Holthauser, EVP Global Brands for Hilton Worldwide. Jim also happens to be one of Glenn’s all-time favorite industry people and they have a great conversation on the state of travel today and how Hilton wants to overall up the experience quotient at its hotels through technology. It’s all about turning a transaction business into an experiential one.
Then Glenn speaks with Mark Nogal, Regional Head, Focused Service Brand Management Europe, Middle East & Africa about Hilton Garden Inn expanding around the world. But even cooler is they chat about cultural differences that must be recognized as brands like HGI expand around the world. Great lesson and a fun listen too.