Right now, hoteliers are frustrated as hell that their revenue, business and income (for those employed in the industry) has crashed It's only natural that they are all feeling unsure and anxious on how things will play out...and moreover havi

3A Mindstyle

Oct 21st, 2020 26m 38s

You can watch this video on our facebook group as there are some elements shared on the screen. --- Send in a voice message: https://podcasters.spotify.com/pod/show/hotelierexcellence/message

What is an Avatar?

Oct 15th, 2020 23m 37s

So I've had a lot of feedback from people who wanted to join our Facebook group (https://www.facebook.com/groups/hotelierexcellence) , and the cover on the Facebook group, for those of you who are already there, talks about creating your new a

The 'Tennis Mindset'

Sep 30th, 2020 18m 35s

Tennis is THE only sport in the world, where 1 individual is in a contest with another to win the coveted prize / match. In team sports, you have your team to support and share the responsibility and tasks . But in tennis, it's the player has

Online Distribution Success

Sep 22nd, 2020 29m 28s

Would you ask your Uber driver to decide on what car you should own and how and where you should drive it? Why then do you as a hotel owner or manager pass the responsibility to staff to decide on what online technology to use and what prices

Empowered Communication

Aug 11th, 2020 15m 21s

Communication is Connection. Without 'Empowered Communication' one cannot have success. Would you like to know more? Download this FREE exercise and try empowering how communicate. https://hotelierexcellence.ck.page/c7c744a644 ----

Story of Hotelier Excellence

Jun 5th, 2020 8m 38s

Hey everyone.So a lot of you came back to me asking for more information on us...who we are, how we came into being etc.A lot of you know us already through the past many years of association. And some of you may not.I am @Amisha Joshi-Bhard

Handling Feedback

May 25th, 2020 28m 34s

🗣 Feedback is very essential when it comes to sustaining Excellence. 💎Hotel managers rely on great feedback from guests to measure of success. ✅Hotel teams rely on great feedback from their managers for motivation.👏Individuals rely on fee

'Self Confidence' - A Hotelier's most important ability

May 21st, 2020 27m 1s

Self-confidence is vital in our jobs as Hoteliers; yet many of us struggle in various situations and can be negatively impacted.Unfortunately, these are not skills we are born with and need to develop the ability to retain our self confidence.

Finding Win - Win Solutions

May 18th, 2020 21m 51s

This is an extract of our FB Live session of 16 May 2020.Share your comments and feedback.Subscribe to our channel for regular updates--- Send in a voice message: https://podcasters.spotify.com/pod/show/hotelierexcellence/message

3 Tips on Communication Styles

May 14th, 2020 13m 17s

We study language, grammar and vocabulary at school.We learn communication style at home.How does this affect your hotel environment?Sharing some tips on how to make your communication more effective.--- Send in a voice message: https://

New World, New Skills

Apr 23rd, 2020 2m 19s

Hoteliers are transitioning into a new unknown world....new ways, new processes, new mindsets.--- Send in a voice message: https://podcasters.spotify.com/pod/show/hotelierexcellence/message

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