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code built.
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You are on the road. Say setting up
1:40
demos at any natural food
1:42
store and trying to get people to try
1:44
Right? That's a lot of work. You're
1:46
right. It was a ton of work and most people would
1:48
never do that. They wouldn't live in vehicles for all
1:50
those years. They they wouldn't get along or relationships
1:53
I mean, all those things, but the mate was
1:55
always just so much about bringing
1:57
us together and bigger than any one of us, and we
1:59
actually had a lot of fun. I
2:02
mean, it was a blast.
2:09
to how I built this, a show
2:12
about innovator's entree Pronor's
2:14
idealists and the stories behind
2:16
the movements
2:17
they built. I'm
2:21
Guy Robbins, and I'm the show today. how
2:23
five surfers in California over
2:26
a drink most people didn't even
2:28
know existed and how they built a
2:30
hundred million dollar company to
2:32
share it with the world.
2:38
Building a brand is
2:41
really hard especially when the product is
2:43
virtually unknown to your potential
2:45
consumer base. This is why
2:48
you don't see Americans spreading
2:50
marmite on their butter toast in the morning.
2:52
Even though millions of British people
2:54
eat it every day, it would take
2:56
decades to convert Americans into
2:59
Marmite consumers. salty,
3:01
bitter, brown yeast sludge is
3:03
an acquired Casey. So is
3:05
a bitter, musty beverage called
3:08
Mate. Now if you're not familiar with
3:10
it, Mate is the most popular
3:12
non alcoholic beverage in parts of
3:14
South America. It's made by steeping
3:16
the dried leaves from a Yerba mate
3:18
tree in Herman it's
3:20
usually served hot in a hollowed
3:22
out gourd. In Argentina
3:24
and Brazil, people usually drink it through
3:26
a metal straw. Market has a
3:28
few organic compounds, people
3:30
say make them more energetic or
3:33
Alex, a little like coffee
3:35
BITP without the edge. Anyway,
3:37
back in the mid nineteen nineties, a group
3:39
of friends in San Luis Obispo, California,
3:42
were introduced to Mate by another
3:44
friend from Argentina. And
3:46
within a short period of time, they
3:48
founded a Monte company they called
3:50
Guayak. Now what they didn't
3:52
account for was how difficult it would
3:54
be to convince people to drink
3:56
mate. Let's just say it doesn't
3:59
go down easy. It would take them
4:01
almost fifteen years of grinding
4:03
away before the company turned
4:05
a profit, and much of those
4:07
fifteen years was spent on the road
4:10
in a camper van going from festival
4:12
to festival handing out free samples.
4:14
In fact, the cofounders estimate they've given
4:17
away more than five million
4:19
samples of latte. A few
4:21
years ago, they made a decision that would be both
4:23
incredibly hard and incredibly
4:25
Karr. and that decision was to build
4:28
their own distribution network.
4:30
And how they did Well, we'll
4:32
get there. Today, Guayaquil
4:34
Yerba mate generates more than a hundred
4:37
million dollars in annual revenue in
4:39
a canned and bottled drink are available
4:41
all across the United States. You're
4:43
gonna hear from two of the five cofounders
4:46
in this episode, Chris Mann and David
4:48
Carr. David grew up in
4:50
Hill's being Santa Cruz and Silicon
4:52
Valley. He spent a lot of time as a
4:54
kid outside in the Redwood forests.
4:56
He ended up going to college at Cal Poly
4:58
San Luis Obispo in nineteen eighty nine
5:01
where he took business classes. But
5:03
pretty quickly after he got there, he figured
5:05
out that capitalism didn't really
5:07
appeal to him. So instead, he
5:09
decided to switch to Cal Poly's
5:11
foreign language department, which took him
5:13
to study abroad in France.
5:15
I
5:15
really liked the challenge of learning a language.
5:17
And I I was always been like a people and a
5:19
connector Herman. And I
5:21
lived with a French family, French
5:23
grandparents really so they didn't speak
5:25
any English. Wow. And after, like,
5:27
three to three to four months, it finally started
5:30
clicking. Like, I could
5:32
understand what they were saying and I could speak
5:34
a bit. And so I really liked
5:36
that challenge. And then I also loved the area
5:38
where I was living and I loved the cuisine
5:40
and I loved the attention to, like, there
5:42
was just a different pace of life and I was really
5:45
drawn to, like, sitting down and having
5:47
a meal for two hours and talking and
5:49
sharing a glass of wine, not to get drunk,
5:51
but just to, like, socialize. And so it
5:53
was for me, it was a huge, like, awakening
5:56
of, like, a whole different way of, like,
5:58
living Yeah. Based on what I
5:59
had kinda grown up and experienced just on the
6:02
West Coast. Alright.
6:03
So you come back to California to
6:05
finish up your degree. you
6:08
graduated in nineteen ninety six,
6:10
but
6:10
I guess that was sort of two or three years
6:13
after, right, because you got to school nineteen ninety.
6:15
I started in eighty nine and graduated in
6:17
ninety five. So I had two years abroad. And so
6:19
from because my experience in France was so
6:21
good, I ended up going to another language
6:23
school. in Germany for a
6:25
few months. But then I moved to Spain,
6:28
and then again, I lived with another Spanish
6:30
family. Actually, it was two families.
6:32
to nine person families. So I was like in
6:34
this pack of like eighteen Spanish people.
6:36
Wow. And they didn't speak English at all. So my
6:38
Spanish actually became the best, even
6:40
better than French. Yeah. And so I'm just
6:42
sharing that because when I got back and when I
6:44
met Alex at at the restaurant later
6:46
on, I did have a base of Spanish
6:48
like enough to hang out and converse
6:51
And so I could basically Alex
6:53
could speak to me in his maternal tongue
6:55
and be himself and express himself in his
6:57
own humor, and I got it.
6:59
Alright. So you came back basically
7:01
with two and a half languages under
7:03
your belt. Yeah. You're back in
7:05
San Luis Obispo.
7:07
And I guess you met this guy named
7:09
Alex Prior, Alejandro Prior. Who
7:11
is who who is Alex? He
7:13
was an exchange student in soil science, from
7:15
Argentina. From from Buenos Aires,
7:18
Argentina. Yeah. And we met
7:20
both after we finished, like, I graduated
7:22
ninety five and so did Herman he was working
7:25
at a restaurant locally. Mhmm.
7:27
And that's where he met. You guys
7:29
just struck up a conversation in Spanish.
7:32
Sort of. Not really. He ended up
7:34
spilling food. on
7:36
my girlfriend at the time. And
7:39
so we ended up chatting it up, you know,
7:41
because it was like, oh my god. And then he liked
7:43
us and he invited us out to
7:45
have a meal, like a traditional barbecue,
7:48
which they call a parisha, at
7:50
his place. He was living in a in a mobile
7:52
home, like a little trailer -- Mhmm. --
7:54
on a fairly large property.
7:57
and he was doing organic farming
7:59
studies for the landowner. So he came
8:01
out there, had a meal, and
8:04
then after the meal is when sort of the
8:06
the moment happened, you know, when
8:08
he passed around the traditional Mate Gourd.
8:10
He finished the meal and he
8:12
passes around, there's a drink
8:14
--
8:14
Yes. -- called Mate.
8:16
Yeah. And and tell me what what was what
8:19
do you remember about about how he sort
8:21
of presented it to you? Well,
8:22
I think it's just sort of normal thing to do after
8:24
you have a meal, you if you wanna connect with
8:26
someone and you wanna have a moment, you
8:29
pass around to Monte Gord? A Gord.
8:31
It's literally a Gord, a drug,
8:33
eyed gourd. Right? It's really like there's all different
8:35
kinds of gourds. There's -- Mhmm. -- hollowed
8:37
out, like, canvas, like
8:39
-- Yeah. -- squash, gore. gourds. There's
8:41
ceramic gourds. There's metal gourds.
8:43
They're basically a a container,
8:45
and you put a a metal straw
8:47
into with little slits on
8:49
it that create a little filter at the bottom.
8:51
So when you put this straw
8:53
filter in there and you suck through
8:55
it, the small leaves and particles
8:58
don't come through the little slits and you
9:00
just get the liquid. And were you thinking
9:03
is staying, like, what yeah. Well,
9:05
well, that was the moment. Right? People ask you, like,
9:07
what's that Herman? No. A moment.
9:09
That was the Herman. because
9:11
I had suffered in
9:13
my life from hay fever
9:15
straight up. And I
9:18
had taken sudafed and
9:20
Bennett drill, like, drugs to
9:22
just be able to, like, stop have my
9:24
nose running. I just suffered a lot. I
9:26
had humidifiers in my them growing
9:28
up. And I kinda cut all the drugs cold
9:30
turkey because they just made me
9:32
feel so bad. And the only thing that ever really
9:34
made me feel great was like a lot of exercise.
9:36
So I would if I was
9:38
surfing or mountain biking or doing like
9:40
a two hour a stronger yoga, which is a bit
9:42
more of a vigorous yoga, something
9:45
like that, I could breathe pretty
9:47
well. And it
9:49
took an an investment of time to do that.
9:51
Well, that day when you passed around the
9:53
gourd, within like ten or fifteen
9:55
minutes. I all of a sudden, my nose
9:57
cleared up not completely, but like I was
9:59
breathing and I
9:59
was like, What is this stuff?
10:02
Like, how come I'm You'd never heard of it
10:04
before? Never heard of it. No. I
10:06
mean, the description boost you see, you're
10:08
like,
10:09
sort of saying, I felt amazing.
10:11
Right? But it wasn't
10:13
like a high. Right? It wasn't like
10:15
taking mushrooms or something. It was a describe
10:18
how you like,
10:19
felt besides the fact that you felt like
10:21
your nose cleared up. What else did you feel?
10:23
Well, I felt the energy and the
10:25
clarity of mind too. Like,
10:27
because Mate is a a
10:29
Vazio and bronchodilator, so it gets
10:31
your system flowing. So not only am
10:33
I breathing now, then you have
10:35
more energy, and you have more clarity to
10:37
mind. So those Karr sort of a byproduct
10:39
or an effect of
10:42
having a system that's flowing better.
10:45
Alright. So
10:47
you have this experience with it and I wanna
10:49
be clear about Not everybody
10:51
is gonna have that reaction and there's This
10:53
is not a science show. We don't have the data.
10:56
But you clearly it
10:58
was like, you loved it. There was something about it.
11:00
So did you say to Alex, hey,
11:02
can I get more of this stuff? Like, I wanted drinking
11:05
this tea? I David.
11:07
And we he started sharing more and more gourds
11:09
in me. We we'd hang out. We liked each other. Right?
11:11
We had a real chemistry. Like, you
11:13
know, we're passing around other green things at
11:15
that time too. And this was like, okay.
11:18
Everyone who started drinking this
11:20
was like, getting the balancing effects
11:22
from it. Like, we were all surfers and spending
11:24
a lot of time, driving
11:26
along the coastline. staring at the waist, trying to
11:28
find the best one, parking, checking Cheng driving
11:30
your car again, looking for that. So you're so
11:32
we all started drinking it in,
11:34
you know, an hour into drinking the
11:36
gourd then we'd go paddle out. And it
11:38
was like, we'd all everyone started saying we had the
11:40
best sessions. Like, everything started clicking.
11:43
You know, you'd have you'd be doing yoga on the beach,
11:45
drinking your Karr, get in. And so it just
11:47
really, like, landed
11:49
so well. Mhmm. And then people started
11:51
quitting coffee. And that's what kinda was like,
11:53
this is really interesting. I guess this
11:55
is a moment where we should pause and talk
11:57
about Mate for a minute because when
12:00
I was doing research on this
12:02
episode, I was amazed to learn that
12:04
Mate is like, it's not
12:06
surprising. It's been around for hundreds and
12:08
hundreds of you ever. It's been around for longer, but it it
12:10
was sort first consumed by,
12:12
you know, indigenous tribes
12:14
in what is now Paraguay and
12:16
around Argentina and
12:18
in those areas it's been
12:20
consumed for like five hundred years,
12:22
but really never really
12:24
made it beyond urgent
12:27
Tina and Paraguay in parts of Brazil. Right? Like,
12:29
what so when you first had it,
12:32
did you ask him? You're like, how is it that this
12:34
thing is, like, only in this
12:36
tiny part of the world? I
12:38
David. And the story that
12:40
I've heard over and over is
12:42
it was actually expanding
12:45
like tea and coffee. Mhmm. And it was kinda it
12:47
kinda went all the way up into Peru and different
12:49
places. And and then there was
12:51
a war that happened between
12:54
paraguay Argentina and Brazil,
12:56
and the trade routes broke down. And so then
12:59
Marte never kept trading and
13:01
going further away, it kinda stayed confined
13:03
to that area, whereas tea and coffee
13:05
continued to expand around
13:07
the world with their trade routes. And I guess you
13:09
could describe dry latte as sort
13:11
of having elements of coffee
13:13
and tea. Right? It's got it's a
13:15
leaf. It's a dried leaf. It's
13:17
brewed like tea. It has
13:20
some of the
13:22
same chemical properties of tea,
13:24
but also has caffeine like coffee.
13:26
Yeah.
13:26
I mean, it was used more
13:29
like our culture uses coffee
13:32
than tea. Mhmm. People used
13:34
Mate in the morning to wake up and
13:37
they brewed it strong. And even
13:39
as we commercialized it, the first
13:41
people to ever really get
13:43
into Mate were not so much tea drinkers
13:45
because people would have, like, generally a cup of
13:47
tea or a lighter cup of tea, whereas
13:49
they would brew the Yerba mate in a French
13:51
press or a coffeemaker and make strong
13:54
cup of Monte. So it was
13:56
very much like you could quit
13:58
coffee drinking Monte.
14:00
Yeah. However, if you look at
14:02
the chemical structure and this was always very
14:04
fascinating, you know, coffee was really
14:06
had a lot of caffeine and so does matte. Tea
14:08
had a lot of tea offoline -- Mhmm. -- and then
14:10
chocolate had theodromine. and the
14:11
and your bimante has all three. And that was very
14:14
much what I attributed sort of the unique
14:16
sensation that people feel from your
14:18
bimante. Like, why is it so different than
14:20
coffee or tea? Well, it's the unique
14:23
combination of these alkaloids in
14:25
the package of something that has pretty much
14:27
the nutritional profile of like a wheat
14:29
grass. Got it. Okay. From what I
14:31
understand, like, most latte is
14:33
commercially grown and like it's grown on
14:35
areas that where there was rainforest.
14:37
Rainforest is like cut down. to
14:40
just plant these matei trees. Mhmm.
14:42
And they can produce a lot of
14:44
matei faster. But matei
14:46
traditionally was grown in deed. Mhmm.
14:48
And matay is not
14:50
like teed, which is grown. It's
14:52
like a low growing leeks.
14:55
Right? It grows close to the ground. Mate grows
14:57
on trees. Right? Mhmm. It's a
14:59
leaf from a tree. I tea,
15:01
like Mate, they they kinda look like
15:03
bushes. Right? So Yeah. -- they're both cultivated
15:06
similarly for the ease of harvest.
15:08
If you were to find a a monet tree in
15:10
the wild, would grow up like
15:12
eighty to one hundred feet tall and maybe
15:14
be like twelve to eighteen inches in
15:16
diameter for bigger trees. But that
15:18
is difficult to harvest. Generally, like, for
15:20
the mass amounts of production,
15:23
they prune the the trees down
15:25
and they make them in more like
15:27
bonsai trees like the size of an orange tree
15:29
and get on step ladders and trim them
15:31
like a t bush. They're probably bigger than
15:33
t bushes, but similar in
15:35
sizer shape. So
15:37
at what point did the idea come
15:39
into your head or into Alex's
15:41
head? To me, be turned
15:43
Mate into a business. What I mean, you're you're,
15:45
like, what are you what was the conversation you
15:47
remember? Well, we were becoming bros.
15:49
Right? We were hanging out a lot.
15:51
You guys for bros. We're bros. We're
15:53
surfing and doing Taekwondo and
15:55
drinking Mate. And at one point,
15:57
he was asking me for advice and we were
15:59
talking and he said
16:00
him he's like, the door is always open. I'm like, what do you
16:02
mean? He's like, we could do this together. And at that
16:04
point, he was putting half
16:06
pounds of matte together in his trailer
16:08
with a bag and selling it at one store
16:11
in San Luis Vispo. So he had it in
16:13
one co op store and he'd make a couple
16:15
of cases and sell it. So I I started
16:17
doing that with him, just helping him actually. I wasn't
16:19
even joined with him yet, but I just would hang out and talk
16:21
with him and pour Matte into the bag. That's what
16:23
we're doing. I was kind of just volunteering my time.
16:26
And would
16:26
they call it would they calling it like Alex
16:28
Mate or was her name? Or It
16:30
was called Guaje for the very It's
16:32
called Guaje. Yeah. Wow. Tell me about
16:34
that name. Well,
16:35
name came from our where we
16:37
all of our Mate originally came from
16:40
Paraguay from an
16:42
area of rainforest that
16:44
was part of like an experimental project
16:47
to reforest Mate in its natural
16:49
habitat. And Alex,
16:51
through his dad, who knew the land owner
16:53
when he got this year of a mate in his hand
16:55
and started drinking it, he was also
16:57
profoundly affected. He was like, man, this stuff
16:59
tastes really good. It's nothing like Yerba
17:01
Mate he grew up drinking because all of them all just
17:03
drank commercial sun grown Mate with chemicals. That's
17:05
all you can get. And the name
17:08
of the reserve where the
17:10
mate was coming from was about twenty five thousand
17:12
acres was called Guayak.
17:14
Mhmm. And so then Alex just used
17:16
the same name, and we've just let it know you're about in
17:18
the sack, and that was it. and this latte was
17:20
different because it was essentially grown
17:23
organically. Organically in the shade, smooth
17:25
tasting, better flavor, all of it. so
17:27
he was, like, hyped on it. And he
17:29
was it was also, I think, if he shared it
17:31
with people, they liked the taste better because
17:33
if you drink the Argentine stuff, it's
17:35
sun grown, it's really, like, almost offensive unless
17:37
you grew up drinking it. It's pretty bad
17:40
tasting. And for me,
17:42
that was when my business brain clicked
17:44
back in. I was kinda like, anti
17:46
corporate. Karr wanna be part of something that's not good
17:48
for the world. And when
17:50
I learned that this year from Mate could
17:52
be grown in its natural environment,
17:55
and produced by small farmers and indigenous people, all of
17:57
it just sort of added up to me. I'm like, wow. And,
17:59
like, the
17:59
more we could scale
18:02
Chris, in return, like, destroyed lands
18:04
back to forest. It would be
18:07
great for the world. Mhmm. I saw, like,
18:09
the power of this
18:11
product to drive real Cheng, and
18:13
that's what that's what got me in. Alright. I'm
18:15
gonna I'm gonna come back to you David in
18:17
in just a moment, but I wanna turn to
18:19
Chris for for a little bit because Chris I know
18:21
that you grew up in Southern California and
18:23
I think like David also loved the outdoors
18:26
and Yeah. You I read your,
18:28
you know, you were a high school athlete
18:30
and super smart kid. I know you studied
18:32
economics at Harvard. Mhmm. And then you went
18:34
into finance after college.
18:36
Right? But from what I I understand you had to just we're not
18:38
happy with the path you were on
18:40
to to sort of quit your job, which
18:42
is around the time you -- Yeah. -- you guys
18:44
mess it. me about that,
18:46
where where were you and David and Alex
18:48
Alex, like, what were you up to? So
18:50
I I at the time was living
18:52
in the Bay Area My wife was
18:54
getting a degree, a master's degree in
18:56
holistic health, and I was trying to figure out my
18:58
next what I wanted to do.
19:00
I was waiting tables, basically, just to make ends
19:03
meet pay rent, but I had a lot of free
19:05
time. And both my wife and I, we were just
19:07
diving into, like, all
19:09
kinds of reading and learning and, you
19:11
know, a lot of eastern thought.
19:13
And just really, I think, grappling
19:15
with, like, who are we as people? And what do we
19:17
wanna do on planet. And I think the more
19:20
I moved away
19:21
from conventional mentality,
19:23
the more it allowed fertile soil
19:26
for for these other seeds to
19:28
grow. Mhmm. So, alright.
19:30
So, you you're going through this kind
19:32
of personal transformation. How did you end
19:34
up in San Obispo, which is on the
19:36
Central Coast of California. So two of
19:38
my high school friends were very passionate
19:40
about macrobiotics, and we're going to
19:42
Cal Polysomos Obispo. And as part of their
19:45
senior project, they were opening a vegan
19:47
restaurant in San Luis. And they
19:49
were living in a house that they had
19:51
converted the whole front yard into a
19:53
living garden and
19:55
into into really like a food
19:57
forest where you had mixed
19:59
trees with different herbs and
20:01
shrubs and vegetables wasn't
20:03
just like planting things in a line. So it was
20:05
it was really kind of a early version
20:07
of permaculture. Mhmm.
20:09
And so I lived there
20:12
and the way I I felt
20:14
eating the food, changed
20:16
my body. And then on top of that, we were
20:18
connecting with all these local
20:20
farmers. and so seeing the connection between
20:22
the food we eat, how it
20:24
impacts the land, how it impacts the community, how
20:26
it impacts the health of the body, and I
20:28
was like, wow, we really need to focus on building
20:30
something here. Alright. So you're working
20:32
at the restaurant, helping your friends
20:34
out. How did you
20:35
meet David Carr and Alex?
20:37
Yes, so I met both David and Alex through the
20:40
restaurant. We officially opened I
20:42
think in mid nineteen ninety five.
20:45
And around that same time, Alex
20:47
was
20:47
living on a farm and that
20:49
farm was where we were sourcing our
20:51
subtropical fruits for what we called
20:53
our Forager Karr. had basically a
20:56
giant salad bar, but it was all kinds of
20:58
different fruits and
20:59
vegetables, many of which were locally
21:01
foraged. Wow. So Alex
21:03
came in. He, you know, knew about the
21:05
restaurant, and he thought it would be a great place
21:07
to sell Yuromate. And shortly
21:10
thereafter, David became Herman
21:12
we met and and really hit it off.
21:15
And, you know, David is is such
21:17
a incredible person. I mean, the moment
21:19
you meet him, you really kinda
21:21
light up. And at one
21:23
point, you know, he's like, oh, you should you should come by
21:25
my place and we can play some music or something. I was
21:27
like, oh, that sounds good. When's a good time?
21:29
And he was like, anytime. I
21:31
was like, wow, really. Anytime.
21:34
And he's like, yeah. And when
21:36
I did go to his house, that's when
21:38
we first shared Mateo of the gourd. Mhmm. And that's when it really
21:40
got me, you know. And here is something where
21:42
it's very intimate you're sharing. And
21:44
so, you know, you naturally start having
21:46
these incredible conversations and dreaming about the
21:49
future. And and so, you know, so much
21:51
of of how I think about David
21:53
is just so tied to that.
21:55
Alright. So you guys start to form a friendship.
21:58
David, I mean, you and
21:59
Alex start to really explore
22:02
turning this in to a business. And
22:04
I guess at at a certain point, you wanted to formalize it. You
22:06
you were like, let's file
22:08
an
22:08
LLC and set
22:10
BITP company properly.
22:12
Tell me about how you even started
22:14
that process. Well, that's even a a
22:16
more funny time because
22:19
the way we first sort of ceremoniously
22:21
celebrated our relationship was he
22:23
gave me a silver wampa
22:26
which is a bullhorn that's silver
22:29
plated on top in a drinking
22:31
vessel for Yerba mate. Mhmm.
22:33
So he gave me one of those. as
22:35
like a symbol of our friendship and connection and
22:37
Alex did. Alex Alex that's that was what
22:39
I had for a whole year. That
22:41
was the only thing I we went on,
22:43
but we actually had to go, like, get some
22:45
money. That wasn't enough, I think, for
22:47
the bankers. So we we did come
22:49
up with agreements. But, you know, that was something you gave
22:51
to someone when married or a really
22:53
special time in your life. And so for him, that was
22:55
the most important thing was
22:58
symbolizing our connection. Alright.
23:01
So, David, how did you go
23:04
about I mean, presumably, you
23:06
needed money to import the
23:09
Mate.
23:09
You needed money to buy the bags
23:11
that you would
23:11
then put the Mate in and
23:14
then labels to label them,
23:16
I can't imagine it was that much money that
23:18
you needed to get this started. Right? because you're
23:20
really selling to local shops and Yeah. We
23:22
we got a fifty thousand dollar loan with
23:24
that local loan. How did you get how did you get fifty
23:26
thousand dollars bank loan? Well, that's
23:28
also kind of the funny thing about a small
23:30
town relationships. Right? Because
23:33
Alex worked at the Italian restaurant, and the
23:35
owners were friends with, like, the local
23:37
bank, and they made an introduction,
23:40
and then Alex and I went in there and told him about this
23:42
whole project. I don't think they got
23:44
it at all. Yeah. But they liked
23:46
us enough. and
23:48
they loaned us the money. Wow. What
23:49
kind of collateral did you have? Must must
23:51
be no. No. I mean, we had us
23:53
a looser commodity, but, you
23:56
know, that's what they first bank.
23:58
Sandler's business, but that's what they did. They wanted to support local business.
24:00
And I think a lot in a small
24:02
town comes down to relationship and
24:04
who you know and do you trust them.
24:06
We had to sign personal guarantees, but there
24:08
was no nothing to guarantee. Yeah.
24:10
I mean, that's kind of a crazy loan
24:12
to give. I mean, you know, it's
24:14
an
24:14
unknown product. There's no market for it.
24:16
You basically are going to them saying, look, we're
24:19
gonna create a market in the
24:21
United States. we're gonna educate people
24:23
about this product. And if
24:25
I'm a banker, I'd be like, I'd be kinda
24:27
skeptical back then. Well, part of it
24:29
too was it was an SBA loan
24:31
And so
24:31
the SBA guarantees, you know,
24:33
at ninety percent of the loan. And so
24:35
it's really kinda like how it's designed
24:38
to work. Yeah. But with all the
24:40
banking consolidation, that's changed so
24:42
much. Now it's all about -- Right. -- the numbers and
24:44
stats and everything else. Right. Because
24:46
in the mid nineties, there were still a lot more independent
24:48
banks than there are now. Yeah. If I if
24:50
I recall, the president of the bank
24:52
was named Reese David. And
24:54
he said, you guys remind me of the Saint Louis sourdough
24:57
boys. And that was and Saint Louis
24:59
sourdough had been a big success
25:01
locally, and so that
25:03
was it. That's amazing. That's
25:05
amazing. And there's another really big element to
25:07
it. I mean, I think we had nine personal
25:09
credit cards maxed. Chris and
25:11
my brother Steven and myself. We
25:14
got you remember that time, there was that
25:16
time in the mid nineties. They just
25:18
started sending everyone credit card
25:20
offers. Yeah. So you just, like, said
25:22
yes to them all. And we probably,
25:24
you know, probably had another couple hundred
25:26
k just in credit cards
25:28
Karr top of the bank loans that we did to,
25:30
like, on the business at that time.
25:32
But initially, when you guys
25:34
got together to start David, what do you
25:36
remember about the ambition were
25:38
you like, we're gonna make this the next
25:41
coffee? This is gonna be the
25:43
next massive beverage in the United
25:45
States? Or was it more like, Yeah.
25:47
Let's just see if we can get people
25:49
to buy it in San Luis Obispo. Yeah.
25:51
No. It was always a really big vision, and
25:53
it's a little humbling to even talk talk
25:55
about it now. I mean, I remember
25:57
convincing my brother to drop out
25:59
of university in Chico, which is brother Steven.
26:01
Yeah. To do what he did. He dropped
26:03
out of university. he was almost done. He had, like, a half a year left, but he
26:05
was studying graphic design. I was like, bro, we need
26:08
you. And he was
26:10
living in Europe, kind of following my footsteps for
26:12
six months, and I went out and told everything
26:14
that was going on with Alex and shared
26:16
Mate with him and left him with a gourd
26:18
and and then when he got back,
26:20
he was in. you needed a graphic designer for your
26:22
logo and for your logo. Everything because we Karr a
26:25
packaging and products and we're doing all that. We
26:27
couldn't really afford anyone and none of us were taking
26:29
a salary. So we
26:31
just needed sweat equity in there.
26:33
And, you know, I I remember telling him, I was like,
26:35
we're gonna be a billion dollar business in
26:37
five years. You know, like, I I was
26:39
so so jacked on this product. Yeah. Like, I didn't know
26:41
anything. It was naive. I just thought it would spread
26:43
it a lot faster. I didn't know anything by distribution
26:46
or sails or lead time. I was just
26:48
like, human nature loves this stuff and
26:50
it's just gonna be big. When
26:53
we come back in just a
26:55
moment, to the team
26:57
spreads the word about Yerba Mate
26:59
to people who have never heard of
27:01
it before, and why their first big piece
27:03
of media attention almost kills
27:06
the company. Stay with us. I'm Guy Raz,
27:08
and you're listening to how I built this.
27:12
If you care
27:14
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27:17
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27:19
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They last a long long time
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Unlike how most clothes are made today
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American giant clothing is made to last,
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29:34
Hey,
29:37
welcome back to how I built this. I'm Guy
29:40
Raz. So it's the mid
29:42
nineteen nineties and buy a
29:43
key is starting to take shape as a company.
29:46
Chris has
29:46
now joined David Alex, and so
29:48
is David's brother Steven. That
29:50
accounts for four of the five founding
29:53
semias or seeds of Guajacchi.
29:55
The fifth founder goes by
29:57
Don Miguel, although his real name is
29:59
my
29:59
Knewton. Michael Newton
30:01
and I were like became college buddies.
30:04
He he was he was also studying
30:06
business, but just, like, hanging out
30:08
surfing and playing music together. It
30:10
just just bros. But, like, he was
30:12
actually the very first one who
30:14
started helping out. Alex and I, even before Steven
30:16
and Chris, because he actually, you
30:18
ended up kinda joining as a quote
30:20
unquote intern and and helping
30:22
drive up, like, the first eight tons a year of
30:25
a mate from Los Angeles to slow
30:27
town in the in the U Hall that was
30:29
rented and, like, you know, having to,
30:31
like, move all eight tons
30:33
himself twice because Chris I mean, the classic
30:35
story, Dol Miguel, he's a workhorse stallion.
30:38
always positive. You know? And so, you know, he
30:40
was working with us early on. And how did
30:42
you guys decide who would do what?
30:44
Did you say, okay.
30:45
You're gonna be the CEO. You're gonna be
30:47
the CMO. You're gonna be this. What do
30:49
you remember about those decisions?
30:51
Well,
30:52
it might be a moment to talk about Alex's
30:54
transition, David. Yeah. because
30:56
essentially, like I said, we had a partnership
30:59
there. And when he was on a
31:01
sourcing trip pretty early
31:03
on, might have been, like,
31:04
a nine what, ninety seven? Mhmm.
31:07
back to Argentina. Yeah. because he's living in,
31:09
you know, the cent the central coast. Right?
31:11
But he goes back on the sourcing trip and
31:14
he meets his future wife, Florencia, and things
31:16
change for him too. And
31:18
so now he's kinda
31:20
like, hey, We're sharing a
31:22
gourd. It's a very emotional charge
31:24
moment. So he basically says give me ten or
31:26
twenty percent of the business, and I'll send you the
31:28
Yerba. And I'm
31:30
like, And just to be clear, he
31:32
was telling you, Alex was saying, I'm moving
31:34
back to Argentina. Yeah. I can't run
31:36
this business from here, but I can
31:38
send you the the mate. Yep.
31:40
And he did. Yep. But he was the
31:43
guy. Yeah. He was the the
31:45
connection to Mate. He was the
31:47
Argentine. And continues to be my soul
31:49
brother. I mean, later introduces me to my wife. I
31:51
mean, he's my he's like my soul bro. And so, of
31:53
course, what do you do? You love your your friends and
31:55
yeah. For me, I never wanted to be just
31:57
the guy. You know? I I liked doing things with
32:00
people Karr partnerships and friends. And
32:02
so that was when we shifted up the
32:04
equity structure Herman then we distributed
32:06
the rest of the equity to the four of us
32:08
based on sort of responsibility that we
32:11
had. Alex Alex moved
32:13
to back Karr. And that said, he was sort of out of the picture on
32:15
day to day operations. From the next, you know,
32:17
three to four years, it was more he took another
32:19
job as well. Mhmm. It didn't require
32:22
that much of his time
32:24
until we started growing. Right. It
32:26
was
32:26
one of those things that, like, it wasn't the
32:28
right time for it, but ultimately, it
32:30
never would have worked. Had he not moved down there?
32:33
Yeah.
32:33
is a challenging business that you
32:36
started in nineteen ninety seven, really
32:38
nineteen ninety six because
32:40
you had to introduce a product
32:43
to
32:43
a market that ninety
32:45
nine point nine percent of people had
32:47
never heard of. you had to convince them to
32:50
try and
32:51
then you
32:52
had to hope that they would
32:54
experience the benefits of it
32:57
enough to turn this into a sustainable business.
32:59
Mhmm. But it's one
32:59
of those products that you can't just like sell
33:02
to a a natural food
33:04
store and hope that they're gonna sell it shelves.
33:06
It's a kind of product that you have to
33:08
demo in a store, give it to people,
33:10
let them try it. So
33:13
presumably, you're doing that in San Luis to
33:15
dispo at this time. Yeah.
33:16
So that kinda goes back to the original question
33:18
of sort of how the roles and responsibilities
33:20
broke out because now there's five
33:23
of us. And Alex is now in
33:25
South America, sending us Europe, and Chris is
33:27
running the business, holding it all
33:29
together. Domigail and Steven and I, the
33:31
three of us, get on the road as,
33:33
like, full time Cebadores. And
33:35
Cebadores, just to clarify, these are it's
33:37
like a barista of Mate.
33:39
Yeah. It's a it's a traditional term for someone
33:42
who shares and who prepares and shares
33:44
the Yatoba. So we we are Sabadores.
33:46
Yeah. And we we started doing that
33:48
in slow town in San Luis Vispo at
33:50
the farmer's market. And you were just brewing it
33:52
tradition just normally. No sugar, no
33:55
well, nothing else. Exactly. That was the thing. Right?
33:57
We had a very small percentage of
33:59
people who could actually drink it because we Karr so
34:01
hyped on our own kool Aid. Right?
34:03
We brewed it so strong in those percolators,
34:05
those coffee percolators that would drip for like
34:07
half an hour and then serve it
34:10
to people. at the and they would drink, like, this cowboy
34:12
matte, like, straight and dark and strong. Like,
34:14
just the espresso -- Yeah. -- she was
34:16
just strong. Right? And so
34:18
people fell David. some people
34:19
Karr, like, not for me, and they'd walk away.
34:22
Like, eighty percent of people, like, they'd smell it.
34:24
I can't do this or too strong or too
34:26
bitter or too much. But those who did were
34:28
just, like, Hell yeah. That was amazing. And so we
34:30
kinda got that that whole feeling of
34:32
it. We got we took that show on the
34:34
road. Steven and I, my bro, and to the
34:36
North, don't we
34:38
go in Altria is from Long Beach and did SoCal. Steven and I
34:40
would go together. We were living in my VW
34:42
bus. Okay. And DomiGo
34:44
had his truck and he was more on
34:48
his own. then the three of us would come together for certain events
34:50
like like some of the first festivals that were
34:52
being started on the West Coast. This is back
34:54
when festival culture really
34:56
hadn't started what kinds of festivals? Like like back in the day, it
34:58
was like health and harmony was like the
35:00
first one Karr- Mhmm. -- on the West Coast,
35:02
and then
35:04
there was Coachella and Bonnaroo, and then there's
35:06
a crazy tribal stop right here on
35:08
the river. So
35:10
music was your that was the
35:12
tribe that you were going for, the people going to
35:14
the festivals. It was kinda what we were
35:16
into. Yeah. And if you're gonna go to
35:18
a festival, It was where
35:20
younger people were and
35:22
people wanted to stay up late to catch the
35:24
music and they needed the energy because they're
35:26
dancing. It just
35:27
fit right in. Yeah. And then Stephen and I after going all the way north and going
35:29
all the south ended up in LA and we're like, oh my
35:31
god, this is great down here. Everyone was
35:33
like so into into
35:36
health and wellness. And so we just, like, planted ourself into
35:38
Panga for, like, a year, but there
35:40
was something that happened when we were
35:43
down in LA. That's when soy milk started getting popular.
35:45
Yeah. So we started putting honey and soy
35:48
milk in the mate and making mate
35:49
latte. And then, like, the
35:52
percentage of, like, maybe fifteen,
35:54
twenty percent of the people actually tried it and liking
35:56
it went up to like fifty
35:58
or more. People are like, oh, this
35:59
is great. I can drink instead of my coffee
36:02
Karr. I can drink This
36:04
is before Whole Foods really blew
36:06
up. So you were going into mainly
36:09
independent health food stores
36:11
co op type places. yeah, like the
36:13
Santa Monica co op and then the Whole Foods. But also, we were at that era
36:15
when you could actually just still go in and talk
36:17
to a Whole Foods buyer.
36:20
and get them jazzed on it and they would take it in. So that was how we did it. In
36:22
the store. Yeah. You'd walk in with with a bag
36:24
of octane and say, what would you can I talk to
36:28
the buyer? we have the same strategy the whole way along. We said,
36:30
look, if you let us come in and demo
36:32
our product, we'll sell you the
36:34
product on consignment
36:36
and can just basically sell whatever you you want will take the rest
36:38
with us. But what inevitably happened was it
36:40
was like a top selling
36:42
product in
36:44
their store. and they would take us in. And then we would basically well,
36:46
we're on the road. We'd call back to Chris
36:48
and be like, Chris, send out a few
36:50
cases of this store, and then
36:52
ship it via UPS for, like, for the first four years, we shipped product
36:54
out direct to stores via UPS. I
36:56
got you. So you would get these
36:59
big, big sacks of Mate.
37:01
You guys would hand package it
37:04
yourselves. You know, at that point,
37:05
we weren't hand packaging. It was being
37:07
hand packaged, but we were working with this group called
37:09
the Achievement Herman. out at Quest
37:11
to College. Mhmm. And it was a a group
37:14
adults with disabilities. They did
37:16
all the loose packaging for us.
37:18
And
37:18
then we also had a tea bag co packer
37:20
we worked with who put it in tea bags. Right. because
37:22
I imagine that selling loose latte
37:24
was not gonna go very
37:26
far because most people are
37:28
not latte Chris. Right? They're on the gourd,
37:31
and so tea bag probably made more
37:33
sense practically. Right? For yeah. For most people,
37:35
I mean, that was definitely we sold more
37:37
bags than loose. I
37:38
think in the natural foods industry at
37:41
one point, our bags were the
37:43
number two selling tea. Mhmm. And
37:45
the loose was like number six. So, I
37:47
mean, they both did really well relative to that that
37:50
market. Alright. So, David,
37:50
you and your brother David on
37:53
your VW bus. and Don Miguel is
37:55
going down to SoCal. Chris, you're manning
37:58
the the headquarters in San Luis
37:59
Obispo. Mhmm. This would
38:02
be like 567
38:04
years of
38:05
driving up and down
38:07
the West Coast of the United
38:09
States, setting up demos at any
38:11
natural food store and trying to get people
38:14
to try it. Right? Correct. That was, like, till
38:16
two thousand three, then we
38:18
started doing cross
38:20
country tours. you know, that was when we had to get the bigger vehicles
38:22
like the the RVs. I
38:24
can't imagine how I mean, that's a lot
38:26
of work. because
38:28
you're there's a business to run based in San Luis Obispo, and
38:30
you are on the road,
38:32
what? I mean, we
38:34
did
38:34
some tours that were just eight months
38:36
long or six months long, we always just
38:39
go. And I think Steve and
38:41
Dol Miguel and I personally served
38:43
over five million cups of latte.
38:45
Wow. Like, we spent a lot of time
38:47
architecting how to get as much year by
38:50
latte in people's hands And then that was way
38:52
easier to scale with cans and
38:54
bottles as we grew. But in the
38:56
beginning, with loose, it was very challenging
38:58
and required a lot of
39:00
preparation and a lot of breakdown,
39:02
but the advantage was when you
39:04
serve someone a really strong hot cup of
39:06
matte or a hot matteilate, It was definitely
39:08
even a little bit more impactful than just drinking
39:10
a can. Yep. But to do that
39:12
person by person by person by person is
39:14
very Karr. it wasn't like you
39:16
had a forty million dollar
39:18
marketing budget to take out billboards and Times
39:20
Square in every bus in Los
39:22
Angeles. You couldn't scale this thing. It
39:24
was like you know, one at a time. That's a lot of
39:26
work. You're right. It was a ton of
39:28
work and
39:28
most people would never do that. They wouldn't live
39:30
in vehicles for all those Karr.
39:33
they they wouldn't get along, their relationships I
39:35
mean, all those things, but the mate
39:37
was always just so much about bringing us
39:39
together and bigger than any one of us, and we
39:41
actually had a lot of fun. I mean, it was
39:43
a blast. Never. But this is my question,
39:46
David. I, you know, I think anyone at
39:48
the beginning of
39:50
their career. it's a grind, but you're doing this for a long
39:52
time. You never got down, you never
39:54
felt like, god, this isn't taking off as much
39:56
as I had expected or as quickly as I
39:58
expected it
40:00
Well, I definitely felt fat. I definitely was, like, thought I would
40:02
take off a lot quicker. And that wasn't
40:04
demoralizing. It didn't get you down.
40:07
No. It's never amazing how how.
40:09
I loved everyone I worked with. Mhmm.
40:11
And we loved to get him together. And
40:13
when we got together, and
40:15
shared a gourd, you know, it kinda got to
40:17
the point where it didn't matter how big
40:19
or how fast. Mhmm. What mattered was,
40:22
like, survive until
40:24
you thrive. Chris, you
40:26
are
40:26
in Karr Luis Obispo. You see
40:28
the numbers. You know, we're talking two thousand two
40:30
thousand one, two thousand two, two thousand three, four
40:32
or five, that it's it's not profitable. Were you
40:35
as optimistic as David and and those
40:37
guys? Were you like, yeah,
40:40
This is awesome. Or were you ever stressed yet a kid? Yeah. Well, I think a big
40:42
part of my role is balance as well. And
40:44
the way that I looked at it was like, this is
40:46
gonna happen, but we don't know how long it's
40:50
gonna take. So let's
40:50
try and build structure that can last
40:53
a long time. And so, you know,
40:55
if you go back to as
40:57
David mentioned, we got an SBA loan. We got
41:00
a second SBA loan in
41:02
ninety eight, maybe, and
41:04
then like a two hundred KSPL in,
41:06
like, two thousand. So maybe that was total of, like,
41:08
you know, three fifty. So we didn't have any equity
41:10
that we had sold or anything. And
41:12
so we
41:13
really were, like, we
41:15
really wanna be super frugal and, like, do
41:17
this in the right way so we don't have
41:19
this outside pressure -- Mhmm. -- trying
41:22
to drive And if it takes twenty five years or if it takes
41:24
twenty years or it takes a hundred
41:26
years, let's cut it out.
41:28
No. I I
41:30
love that. I love that you had patience that that
41:32
optimism. I love that, but not everybody
41:34
would stick with it. And the business
41:36
would not become profitable I
41:38
think until two thousand
41:40
eleven. So you're talking
41:42
about thirteen years of
41:44
unprofitability for a consumer
41:46
brand, for a drink. I
41:49
can't
41:49
imagine that's not scary at certain times. Howard Bauchner: So you
41:51
know, we profitable early on because
41:53
we weren't
41:55
paying ourselves We were,
41:57
you know, basically just covering expenses and and whatnot, and we were
41:59
shipping via UPS. You know, we weren't making
42:01
much, but we were
42:04
sustaining ourselves. when it started
42:06
to change was in all sudden, it's like, okay, now
42:08
we've got a national footprint. We need to
42:10
bring in the national sales manager and now we
42:12
need a broker network and now we need
42:14
a distributor. and you start seeing, you know, all those costs add up. And so
42:16
you're right from, like, probably, two
42:18
thousand four to two thousand eleven, we weren't
42:20
profitable. Mhmm. But we're
42:22
always close you
42:24
know, and so what we did was we started bringing in equity
42:26
capital, but always from
42:28
friends and families or angel investors. And so
42:30
I I ended up spending a lot of
42:34
my time over that period of time raising money because we never went out and said we're
42:36
gonna raise five million. It was like, okay, let's
42:38
raise two hundred fifty k. Let's raise
42:40
another five
42:42
hundred. And that way we able to, you know, minimize the dilution,
42:44
bring in the right, you know, at those
42:46
smaller numbers, you can really find people that
42:48
are really believe in the mission and vision,
42:51
and we'll stay with you long term, and many of them are
42:53
still investors to this day. What
42:55
about media attention? I mean,
42:57
you know, part of this
42:59
is you can explain to people what
43:01
Mate is, just word-of-mouth, but that's
43:03
not enough. Chris is
43:06
a very specialized products, especially in two thousand one, two thousand
43:08
345 when you're starting
43:10
out. Were you trying to reach out to
43:12
press to get them to write
43:14
about it? We
43:15
did have a big media success in
43:18
two thousand three that actually led to our first
43:20
near death experience.
43:22
What happened? So we we were on the cover of this
43:24
magazine called women's world that was
43:26
on, you know, at the checkstand of every
43:28
grocery store across America, and
43:30
it said South America's
43:32
secret weight loss tea -- Oh,
43:34
wow. -- because Yerba mate is known to
43:36
suppress appetite, and so it's used in
43:38
a lot of weight loss pills
43:40
in Europe. And so that headline came, we didn't know about
43:42
it. All of a sudden, we just started getting calls and we
43:44
started getting orders. And I remember it
43:46
was like, September.
43:48
And, you know, our sales doubled from the
43:50
previous month. In October, they tripled from the
43:52
month before that. Wow. November,
43:54
they tripled again. And then
43:56
all of sudden they stopped. And then
43:59
January, we got nothing. February, we got
44:01
nothing. And we had this like,
44:03
oh, Moment, like, what
44:05
is going on. Yeah. And what we found out
44:07
was was like a weekly.
44:10
So it was out for a week or two weeks,
44:12
and then the next thing came on. So
44:14
everyone wanted BITP, but
44:16
for a
44:16
very short period of time. And the
44:18
whole infrastructure, the retailers were
44:20
ordering it, so distributors were ordering BITP.
44:23
and then we were making it. But by the
44:25
time the retailers didn't need it anymore, there's
44:27
such a lag that we didn't know, and so there
44:29
was a glut of inventory. And that's why we
44:31
weren't getting sales for those next few months. But the other thing
44:33
was they bought it all in consignment. I took the calls, like,
44:35
from Vitamin Shoppe and GNC, I think it
44:38
was. And I was like, oh my god, this
44:40
is amazing. signing.
44:42
You know, you say yes and you're like cool sign
44:44
the document, but BITP consignment. I think only
44:46
GNC was. Yeah. But a lot of it
44:49
came back. And the second irony to that was we
44:51
had a major crash crash, but we had
44:53
a second piece of PR as well. And
44:55
David ended up being on the cover
44:57
of Money Magazine at this point. Wow. Talking about
44:59
how successful we were and how great everything was going. You want
45:01
the cover of Money Magazine? Yeah.
45:03
When was this? It
45:05
was like right after it and that was kind of
45:08
embarrassing too because Money Magazine
45:10
was not a big deal to me. In fact, I
45:12
was kind of against like a lot
45:14
of like just traditional
45:16
corporate behavior, but it was an article on
45:18
social impact. Okay. It was me
45:20
and a few other people. Anyway,
45:22
that led to to our first significant investment that
45:24
actually came in at the right time.
45:26
One thing I just wanna
45:27
reference is we actually did not
45:29
lay anyone off through
45:31
that experience. Mhmm. And I bring it up only because it
45:34
was it was a big decision and it was
45:36
kind of formative to how we
45:38
grew. We decided that everyone would take a
45:40
pay cut rather
45:41
than lay people off. And so
45:43
the significance we took the biggest pay cut, but everyone
45:45
took a pay cut. How many people were working for the company
45:47
at that point? I think we had about fifteen or
45:49
twenty at that point. And when you were on the cover of
45:51
of Money Magazine, David, I mean, you
45:54
guys were be three four
45:56
million dollar company were pretty small. I think
45:58
that was
45:58
about right? Yeah.
45:59
Yeah. Yeah.
46:01
Alright. Two
46:04
thousand five a couple of things happened that year. You move your
46:06
operations to Sebastopol, California,
46:08
which is where, I think,
46:09
your main headquarters or one of your
46:11
headquarters is still located. And
46:13
by this point, David was in British Columbia because
46:15
he fell in love as well. So you
46:17
moved up to British Columbia?
46:20
Yeah. Wow. k? And that
46:21
year, you start to sell bottled Mate.
46:24
Mhmm. And you
46:26
brought on a
46:28
new head of sales who had worked for Coca Cola by named
46:31
Pierre Ferrari, Karr lot going on
46:33
that
46:33
year. Well, to rewind a
46:36
little bit at a Bioneers conference before that, I had
46:38
met Ben Cohen from Ben and Jerry's -- Oh,
46:40
yeah. -- and gave him
46:42
a sample. And apparently,
46:44
he tried it on the plane and hated
46:46
it. But he was impressed enough with
46:48
our business model that he had
46:50
one of his people reach out
46:52
to us And it turned out when they sold to Unilever, they created
46:54
two small venture fund, two five million
46:56
dollar funds, one run by Pierre
46:58
Ferrari called HotFudge and one
47:00
run by Chuck Lacey called Bardrock. And so they were
47:02
both our first bigger investor,
47:04
bigger meaning they have each investor like a hundred and
47:06
fifty thousand
47:08
dollars. Yeah. and they were both on
47:10
our board. And so that's how we got to know
47:12
Pierre. And so he had previously been the
47:14
head of marketing for
47:16
Coca Cola. BITP he was also very much into, you know, social
47:18
justice and was invested in a lot of different
47:20
interesting companies doing fair trade clothing and
47:22
and whatnot. a natural
47:24
fit for us? Yeah. because you were a fair
47:26
trade company from the get go.
47:28
So when we
47:29
started, fair trade wasn't
47:31
really Yeah. A thing. But in spirit,
47:34
the whole idea was that because Monty
47:36
natively grows in
47:38
the rainforest, We can use it as an
47:40
economic driver to steward and restore
47:42
rain forest and be able to
47:44
partner with the communities that live and rely on
47:46
that forest. BITP from the beginning, that was the way that we operated and
47:48
so as fair trade became, you know, a
47:50
more legal entity. We that's
47:52
something that we've got very involved with and very
47:54
committed to. guess it's important to
47:56
mention that like something like ninety percent of the Mate
47:58
groan is controlled by like three or
47:59
four big companies in Argentina.
48:02
Right? So I think the growing
48:04
is a little more complex than that,
48:06
but it's a very consolidated. And
48:08
as a result, most of it is
48:10
is not grown in a
48:12
sustainable way. Is it Fair to say.
48:14
Yeah. It's it's it's like, you know,
48:16
virtually all sun grown
48:18
latte and any shade grown latte that
48:20
exists tends to get blended in with
48:22
the sun grown latte. So it's all
48:24
essentially some grown latte. And you wanted
48:26
to just sell shaved grown
48:28
latte. Yeah. Our belief not only
48:30
because we felt like the highest
48:32
quality latte came from the rainforest, but just
48:34
intuitively because that's where it natively
48:36
grows. And it also is the,
48:38
you know, what makes the whole business
48:40
model work. we call our business model
48:42
market driven regeneration. And the idea is that through the market,
48:44
i. e. customers, people believe
48:47
in our they will purchase a
48:49
product then drives the growers to be able to
48:52
regenerate forest, to be able to steward
48:54
and store the forest
48:56
they have, So it's this whole market
48:58
driven regeneration concept. So it relies
49:00
on Rainforest Mate. Alright. Two
49:02
thousand five, that year you
49:04
also start to bottle mate and sell it
49:06
in glass bottles. Presumably
49:08
because, I mean, this is kind
49:10
of the beginning. I think
49:13
of, like, the natural tea boom. Right? There had
49:15
been snapple in the eighties and nineties
49:17
and Arizona iced tea, but this is, like,
49:19
you're starting
49:21
to see honest tea on the shelves at this time. You're
49:23
starting to see Karr unsweetened teas.
49:26
And so was the was the thinking like
49:28
this is the only way to grow?
49:30
Yeah.
49:31
For sure. I mean, there's a combination of things. One
49:33
is, with the loosened bag market, we realized just
49:35
in the United States, it's just a
49:37
pretty small market. statistically
49:39
in the United States, it's like seventy five or
49:42
eighty five percent of tea is consumed
49:44
cold. Yeah. Thus, David and
49:46
Steven and Dom Miguel had spent so
49:48
much time making Mate
49:50
lattes and making Mate tastes so
49:52
good. People loved it, but they would always say
49:54
we can't make it the way you make it. And so we
49:56
felt with a ready to drink, it gave us the
49:58
opportunity to make the way we wanted to
49:59
make it and then be able to share it much more broadly. Yeah. The one other thing
50:02
to add, after we had
50:04
that really crazy
50:07
cash crunch situation of having our sales really
50:09
decline -- Mhmm. -- through our classically
50:11
our strong months, like the
50:14
fall winter, and spray them when
50:16
it was cooler out and people would drink hot
50:18
beverage. And now we're entering, like, the
50:20
desert, the
50:22
dry season. Right? Hot weather. So Chris and
50:24
I and Alex and crew at that point where it's
50:25
Alex, we gotta come out with
50:28
something cold. We need to be a four
50:30
season business.
50:32
And because we had the relationships in natural foods and because
50:34
it wasn't that big of a stretch to
50:36
find, like, a bottler Producer a
50:39
hundred thousand bottles and put
50:41
them in the stores where we thought they would do
50:43
well, where we had a customer base is
50:45
is kinda how we started that
50:47
business. And at the time it
50:49
glass bottles insistent on because glass bottles
50:52
are clearly recyclable. Karr no
50:54
matter what anybody says, plastic is
50:56
not recycled. like
50:58
ninety percent of plastic in the US is not recycled. Glass
51:01
is very recyclable, but it's
51:03
heavy and it breaks and
51:06
it's risk here, it more to ship, which is why so
51:08
many beverages aren't plastic
51:10
bottles. Did you at all
51:12
consider plastic? think
51:14
in the beginning, we didn't consider plastic at all, partly
51:16
for the environmental reason, and partly just because
51:18
we felt like from a health standpoint,
51:20
you know, the plastic you kinda
51:22
get the leaching effect and whatever. And the cleanest way to drink,
51:25
something would be out of glass. Flash
51:27
forward a couple years,
51:30
when we were, you know, looking at how do we expand our
51:32
reach and we did consider plastic at that point,
51:34
but ultimately decided plastic didn't make sense
51:36
for us and we opted to go with aluminum cans.
51:39
because we felt like it's the best out of those
51:42
three containers because it's so
51:44
energy efficient to recycle, flash
51:46
forward five, ten years and everything's
51:48
in cans now. Yeah.
51:50
Okay. Here's the
51:51
thing. Making a drink, it's a
51:53
great idea, but then getting it into
51:55
the hands of consumers is
51:58
another thing. From what I understand, if you're not in convenience
51:59
stores, it's really hard
52:02
to scale it. you've got to be in in the
52:04
corner shops. Right? You can't just be in
52:06
Whole Foods. you can maybe be
52:08
A89 million dollars
52:10
business if you're at every Whole Foods.
52:12
But beyond that, it's really hard.
52:14
Yeah. That that was
52:16
our experience. Yeah. So so for the first really year and
52:18
a half, two years, it was just natural
52:20
foods. Yeah. And so I think
52:22
to your question guy
52:24
about convenience. That was kind of the
52:26
next And we knew to
52:28
do that. We were gonna need a direct store
52:30
distribution to DSD. And at our
52:32
size, it was gonna need to probably
52:34
be a mom and pop type of
52:36
operation. And so we reached out to people
52:38
in our network we knew. And in
52:40
particular, Blaine and Seth from honesty were
52:42
really helpful. And they introduced
52:44
us to a couple of their early distributors. One was
52:46
literally one one person
52:48
show based out of Berkeley. And so that was our very first
52:50
distributor. We just started going up and down the
52:52
street and selling in to stores right
52:54
around UC
52:56
Berkeley. and then we got a second distributor that was up in this area
52:58
and then we added one in Pacific
53:00
Northwest and kind of just went like that.
53:03
Yeah. I mean, I'm curious, were you surprised
53:05
at how challenging that whole thing
53:08
was because you can
53:10
get a distributor but some of them are
53:12
very small and then you don't
53:14
necessarily have control over where they're placed
53:16
in the shelves. Is that what
53:18
you discovered? Yeah. I think you're
53:20
such a small fish in that pond.
53:22
Yeah. Just getting space on the truck is
53:24
Karr, getting attention from
53:26
the route salespeople's really hard because
53:28
every month, you have companies coming in and just laying huge stocks
53:30
of cash on the table and saying, you know, every
53:32
account you get, we're gonna pay you a hundred bucks.
53:34
And that was never the way we
53:38
operated. And, you know, kind of a funny
53:40
related story. One time, our LA distributor, I
53:42
wasn't
53:42
doing the presentation, but the person our
53:44
team that did it they had to follow body
53:46
armor, and body armor brought in
53:48
their new investor, Kobe Bryant. Yeah. And
53:50
so that was just the constant challenge
53:52
because there was so much money in the industry and people were paying to get the
53:55
placement, and we wanted to really make sure
53:57
we earned it. Yeah. But one
53:59
other
53:59
thing is we also had
54:02
this insight that and I
54:04
think Pierre actually came up with
54:06
this, was that we could either be a
54:08
gentle rain meaning that we can spend a little bit of money in nationally
54:10
we can create thunderstorms. And the
54:12
idea was like, let's focus really tightly
54:14
geography so that we can really
54:17
make an impact. And so that's what we
54:19
decided to do. We put all of our money into sampling and everything
54:22
in the West Coast so that we could
54:24
really have an impact there and and people
54:26
felt us.
54:28
I'm curious about
54:28
a moment in the company's history, two thousand
54:31
nine, from what I understand, the
54:33
brand is available, the bottle still,
54:35
you're not quite yet
54:38
in can. sense, but you're in six thousand stores. So sounds like a
54:40
lot, you're reporting about ten
54:41
million dollars in annual sales. So you've been you've
54:44
been around since nineteen ninety
54:46
six. So what thirteen years
54:48
later, you're still a Yerba, at this
54:50
point, a tiny company or small
54:52
business, you're still losing money.
54:54
Was this a kind of an inflection
54:56
point? Was there any moment
54:58
where you're thinking maybe we won't
55:00
be sustainable, Chris? Chris there
55:02
Karr always worries. I for
55:04
years, I mean, was managing cash flow so tightly. I
55:07
mean, we would certainly David, Steven
55:09
and I David payroll.
55:12
more times than we would like to admit. And at the same point, you know,
55:15
we saw friends companies that were, you
55:17
know, just hockey sticking and just like,
55:19
wait, we're getting left behind. BITP
55:22
there was never a long term concern. It was always just short
55:24
term like, okay, how are we gonna get through this
55:26
valley? How are we gonna get, you know,
55:28
to the next peak? How are we gonna make
55:31
this work? We joked every year. This is gonna be the year of the
55:33
year by. This is the year. Next year is the year of
55:35
the year by. When
55:39
we come back in just a moment Herman David,
55:41
and the team finally make
55:43
it work and why they decide to
55:45
start a second massive
55:48
venture building their own
55:50
distribution company. Stay with
55:52
us. I'm Sky Rise and you're listening
55:54
to how
55:55
I built this. You don't
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Hey,
57:37
welcome back to how I built this.
57:39
I'm Guy arise. So it's two
57:41
thousand nine and Chris David and the
57:43
rest of the crew
57:46
have been grinding for over a decade. Guayaquil
57:48
has yet to really take off,
57:50
but they aren't even thinking about
57:52
giving up. Although
57:54
it's clear some of their
57:56
competitors in the beverage space
57:58
seem to expect that they
57:59
will. You know, I was
58:00
getting a lot of calls like,
58:04
040506 from people that wanted to
58:06
buy Guayak. And some of them, what
58:08
they said was, you know, we just know
58:10
that about seven years, people get tired.
58:13
and we're looking for a deal. Like, we're hoping that you guys are
58:15
kind of burned out and and we can grab it.
58:17
But then in very end of two thousand five, almost
58:19
like two thousand six, we launched
58:22
the beverage. And it was almost like we were a
58:24
startup now. And so it was really much
58:26
like a second wind. So if
58:28
you think being in two thousand nine
58:30
in a way we're only like two or three years in on the
58:32
beverage business at that point. But we knew
58:34
that we needed to reach more people. So our
58:36
thought was we wanted to come
58:38
up with a product that had a
58:40
more simple flavor profile that would
58:42
really resonate with a wider audience
58:44
and that we could then go more into
58:46
convenience and really be able to grow. And so we did raise a little bit
58:48
of capital again. And at
58:50
the end of two thousand nine is when we
58:52
formulated the lemonilization in
58:54
a can did a test launch
58:56
in San Diego. And then later
58:58
in ten, we came up with the other two,
59:00
the the Pebbleberry, and
59:02
the enlightenment. think about everything was it's been such a long journey. Everything was
59:04
relative. Like, it took so much
59:06
energy and time to,
59:08
like, make mate latte on
59:12
the road and there's honey stuck on the floor and on your like,
59:14
plants and, like, yeah. And then all
59:16
of a sudden, we have bottles and they're,
59:20
like, Great.
59:20
They're they're awesome. They can't quite scale, but
59:22
now people can actually drink it. Just
59:24
by cracking it open, it was whole,
59:27
like, oh my gosh. And that was exciting. But when
59:29
the cans hit, it was a whole another
59:32
thing. Right? It was like another
59:34
generation of consumers. All of a sudden,
59:36
young people could use this
59:38
product in place of all the other canned
59:40
drinks. And now we're starting to
59:42
build, like, around two thousand
59:44
eleven. So it was a whole renewed sense
59:46
of, like, optimism and, like, wow. Okay. This product
59:48
can do it. Did did
59:50
you, Chris, at any point Chris
59:52
the the period where you
59:54
weren't profitable? and you had
59:56
outside companies coming to you. And I'm sure they were
59:58
saying, guys, make Coca Cola about Honest
1:00:00
Tea. Right? There's all this
1:00:02
consolidation happening. I'm sure you were
1:00:04
getting the same pitches. Like, you're just not gonna make it as
1:00:06
an independent company. You've gotta be with a bigger
1:00:08
player, but we'll respect your values and you
1:00:10
guys can run it just as you wanna run it
1:00:12
and we'll put an infusion of
1:00:14
cash in that never ever sounded tempting at all?
1:00:16
No. And I think, you know, something
1:00:17
maybe I didn't highlight before in
1:00:20
talking about
1:00:22
you know, what also motivated us is for us, it was never about the
1:00:24
money, it was about the mission. And at
1:00:26
the same point, we very much felt
1:00:30
a responsibility to the
1:00:32
growers. Yeah. Because, you know, they were
1:00:34
relying on us and and especially as we did
1:00:36
grow and we're buying more and more matte
1:00:38
from them. you know, if we partnered with another company, they weren't gonna it.
1:00:40
The press releases are always so positive
1:00:42
and then a year or two later,
1:00:46
at most, the founders are out and and the company is doing different things.
1:00:48
And in fact, I was on a number of
1:00:50
panels at different, like, investment
1:00:52
conferences and stuff Karr I
1:00:54
always represented because when we raise
1:00:56
money, we raise it with no exit
1:00:58
strategy. And typically, that's the first question
1:01:00
investor has is, well, how am I gonna get my
1:01:02
money back? And we would
1:01:04
say, we're not sure. We're not ruling out
1:01:06
selling, but it's not something we're focused on. We
1:01:08
really want to grow this for the long haul. But
1:01:10
we just felt like that was a much more
1:01:12
sustainable business for us and it allowed us to grow slower and kind of figure things out.
1:01:14
Had we grown fast out of the gate? We
1:01:16
wouldn't have figured out the bottle or
1:01:18
the can wouldn't
1:01:20
have had those products we probably would be owned by someone already because
1:01:22
it seems like the faster you grow, the
1:01:24
faster you kind of hit that
1:01:25
plateau, whereas if you
1:01:28
can grow slower, you can really find your market and not
1:01:30
buy your market. Mhmm. And we wanted
1:01:32
to create a legacy business that
1:01:34
was alive and thriving
1:01:36
beyond us. That doesn't
1:01:38
preclude us from going public. It doesn't
1:01:40
preclude us from partnerships. It doesn't preclude us
1:01:42
from anything. But it does mean
1:01:44
that we need to partner with the
1:01:46
right people at the right times and make the right moves. And interesting
1:01:48
that like you you referenced honesty, which
1:01:50
has just been announced by Coca Cola, that it's
1:01:52
gonna be discontinued by the end of twenty
1:01:56
twenty two. So that brand is no longer a legacy business. It'll be
1:01:58
a tombstone. And it's like,
1:01:59
okay. It was a good run and
1:02:02
that's great. but
1:02:04
we see beyond that. All of us have
1:02:06
come together for reasons that
1:02:08
we felt like the the current
1:02:10
paradigm of business and capitalism
1:02:12
isn't serving people the way it
1:02:14
needs to be served. It could be done better with
1:02:16
more interest than just the
1:02:18
stakeholders or just the people that own the
1:02:20
stock. And so that's really the driving
1:02:22
force behind a lot of our decision
1:02:24
making. Alright.
1:02:25
So in two thousand ten, right,
1:02:28
you've got cans out into the world. And by two thousand eleven, you
1:02:30
actually have your first, I think your first
1:02:32
profitable year, fifteen million
1:02:34
in revenue, Yeah. And
1:02:36
then a few years later, you do something that I think
1:02:38
is really interesting because
1:02:40
I almost never heard of this.
1:02:42
You essentially decide to create your
1:02:44
own distribution company. And
1:02:46
before we get to how you did and
1:02:48
what you did. Right? Help
1:02:50
me understand why you even started to think about doing something
1:02:52
like that. And around two thousand
1:02:54
fourteen,
1:02:54
we weren't national.
1:02:58
were at the stage of growth where we
1:03:00
were approached by the big beverage
1:03:02
companies and could have been on those
1:03:04
beverage trucks And had we done that? We probably would be two or three
1:03:06
times bigger than we are now, but we also might
1:03:08
be that size and getting canceled,
1:03:10
you know.
1:03:12
or we might be not involved. It might be a product that
1:03:14
we didn't don't feel good about. And so
1:03:16
at the time, we thought what are other
1:03:18
Karr know, we could build out this third party network
1:03:21
with a a whole range of independence. Mhmm. But
1:03:23
we knew a lot of people that had done that and it's,
1:03:25
you know, you have, like, two hundred
1:03:28
distributors and you know, hundreds of employees and it's just so much to manage
1:03:30
and no one cares about your product as much
1:03:32
as you do. Yeah. And so
1:03:34
we thought why don't we try it
1:03:36
ourselves and see how it goes? And
1:03:37
the other big appeal beyond what Chris
1:03:39
just shared, you know, the sort of the lack of
1:03:41
control of destiny was more of the potential
1:03:43
control of destiny with our own vehicles. In
1:03:46
other words, we wanted to
1:03:48
have the energy
1:03:50
of our brand translate through our
1:03:52
drivers and in the relationships that
1:03:54
would occur at the store level.
1:03:57
and have way more visibility into that
1:03:59
relationship. Like, okay,
1:04:00
you have a great relationship. Maybe you can get a cooler
1:04:02
in there. You have much more reporting over
1:04:04
what's happening at the flow through.
1:04:06
and a much closer connection to retailer and then
1:04:09
ultimately the customer because we've kinda we
1:04:11
always have that vision of like
1:04:13
seed to Casey. like, all the
1:04:15
way from the Urban Mateo Tree to the
1:04:18
shelf, ultimately, would be a
1:04:20
great way to steward the the
1:04:22
product all the way through. Well, let
1:04:24
me ask
1:04:24
you a quick quick question before we get there. I mean,
1:04:26
let's say you did partner with a large a
1:04:29
distributor basically is a company that
1:04:31
has the trucks that you load your product on and then
1:04:33
they drive it to the store and then they put it
1:04:35
on the shelves of the store. If a big company
1:04:37
came to you and said, hey, we wanna distribute
1:04:39
your product. What how would that affect your values?
1:04:41
I mean, you say now that you might have
1:04:43
been even bigger than you are now, had you done
1:04:45
that but
1:04:48
how would that have been compromised? More so compromised from
1:04:50
a business standpoint, I feel, because, you
1:04:52
know, if you go with one of
1:04:53
the three big companies, you're with
1:04:56
that company. they
1:04:58
make their money off of carbonated soft drinks. Yeah.
1:05:00
And that's that's what dominates the shelf. That's
1:05:02
what dominates the truck. If
1:05:04
you're Coca Cola and you own Coke
1:05:06
and you own Diet, on that is
1:05:08
through the roof. And so there's a
1:05:10
limited room for other products on those
1:05:13
trucks, and they have to
1:05:16
really perform. BITP lot of times when you're building something, it doesn't perform out
1:05:18
of the gate. It takes time to build it. You
1:05:20
know, I think we have seen that with other
1:05:22
companies when they've been acquired by one of
1:05:24
those companies. and they get on
1:05:26
those trucks and they just
1:05:28
can't meet the volume thresholds because it
1:05:30
takes time to build and and so then
1:05:32
you start trying to discount and move quickly
1:05:34
and that's where it really changes the
1:05:36
way the business is run. Alright. So
1:05:37
twenty seventeen, you guys
1:05:39
decide. We're gonna build our
1:05:41
own distribution network. what
1:05:44
literally does that mean? Does that mean you have
1:05:46
to buy your own trucks, hire
1:05:48
your own drivers? Because
1:05:50
that's a different company. That's a logistics company.
1:05:52
Did you essentially have to start a brand new company? Yeah.
1:05:54
It was a new company
1:05:55
that was started. And to be fair, it's
1:05:58
not David and I that built that
1:05:59
network. We started
1:06:02
a separate company and LLC out of Jacksonville, Florida with
1:06:04
a separate team that ran it and built
1:06:06
it. And from the beginning, the idea
1:06:08
wasn't for it to
1:06:10
necessarily be a national distributor. It was to fill in all the gaps where we
1:06:12
weren't because there's a lot of places
1:06:14
in the country where there aren't good
1:06:16
third party options. It's either
1:06:18
gonna be one of three
1:06:20
or like a nine hours or bush? So,
1:06:22
alright, over
1:06:22
the next, I think, two
1:06:24
years, you started to buy
1:06:27
Cheng bolts. This was gonna be
1:06:29
your fleet. Great Karr Chris, very
1:06:32
small. Yeah. Eventually, you would buy three hundred of these.
1:06:34
Chevy, I think you're the biggest customer of Chevy
1:06:36
Bolt's in America. First of
1:06:38
all, how do
1:06:39
you fit enough product in a
1:06:41
Chevy Bolt to get it
1:06:43
to enough stores?
1:06:45
Well,
1:06:45
COOLIE, after a year, they developed one
1:06:47
based on our feedback, and so they took the back seats out,
1:06:49
put additional suspension in, had
1:06:52
a Casey. but our model was very modular. And
1:06:54
because we started out going after
1:06:56
markets where, you know, there were new markets for us
1:06:58
where we were in natural food stores, but we didn't have
1:07:00
any convenience
1:07:02
distribution. It was very small small scale to
1:07:04
start with. And so it was just starting
1:07:06
from scratch, basically knocking on doors, opening
1:07:09
accounts, making it Herman,
1:07:12
And so, you know, a small vehicle that could hold
1:07:14
sixty cases was sufficient in
1:07:16
those areas. Mhmm. You know, in Wyoming, we
1:07:18
might only have one vehicle for instance
1:07:21
one one vehicle. But as the
1:07:23
model shifted and we started taking
1:07:25
over more distribution ship and as the
1:07:27
sales grew, then that obviously became
1:07:29
a huge limit. belief was that, you know, within two years,
1:07:31
there'd be electric vans and trucks, and
1:07:34
there aren't. Right.
1:07:37
With this distribution,
1:07:38
system now that you
1:07:40
start in twenty seventeen. First of all, how
1:07:42
did you finance it? I mean, three hundred vehicles
1:07:44
and three hundred drivers and a
1:07:48
team to manage that
1:07:50
and, you know, how did you
1:07:52
finance that? When we started it, we were able to
1:07:54
self finance because we
1:07:56
just started I think our first market might have been Jacksonville and that
1:07:58
was maybe three or four cars we
1:07:59
leased, three or four people. And
1:08:02
then as we started adding markets at a
1:08:04
certain point, it
1:08:06
outgrew our ability to fund
1:08:08
that cash flow. And so we
1:08:10
needed to raise some capital. So
1:08:12
twenty ninth fifteen and end
1:08:14
of eighteen, end of nineteen. I think we raised about thirty million.
1:08:16
Mhmm. And most all of that
1:08:18
went to all of that went to
1:08:20
distribution that was purely a hundred
1:08:22
percent distribution. Alright. Here's a question. And I think it's a
1:08:23
fair question
1:08:27
to ask because you are focused on restoring
1:08:29
parts of the rainforest. I know you're very committed
1:08:32
to trying to finance the restoration
1:08:34
of like two million acres of the
1:08:36
rain for us.
1:08:38
But, you know, how do you guarantee given that you're not in Argentina you
1:08:43
know, or Brazil, how do
1:08:45
you make sure that's the Casey? How do
1:08:47
you make sure that the farm workers are treated well?
1:08:49
I mean, because your values are so aligned and so
1:08:52
tied to to that idea,
1:08:54
how do you make sure that you're not getting the wool pulled over your own eyes? Yeah. Well, I mean,
1:08:56
that is what our
1:08:58
South American team focuses
1:09:00
on we
1:09:02
have, you know, dozens of people down there on
1:09:04
the ground in each country Karr Paraguay,
1:09:07
Argentina and Brazil working
1:09:09
with the communities that we source from. Like, there's no
1:09:11
broker, and that's probably one of the biggest
1:09:13
distinguishing factors between Guayaqui and other businesses.
1:09:16
Like, these are relationships that people
1:09:18
have cultivated over more than two decades
1:09:20
now. And
1:09:20
to your point, Guy, we have uncovered a
1:09:22
lot over these years because we've always invested in having
1:09:26
a team down there. And we an example where we
1:09:29
were paying a cooperative who had
1:09:31
a number of growers, and it
1:09:33
turned out that the cooperative wasn't
1:09:35
paying the actual growers. but
1:09:37
the growers thought that we weren't paying them. So then
1:09:39
our team had to go grower and connect with
1:09:42
them, explain what happened, carry
1:09:44
cash, through
1:09:46
the countryside and actually pay cash to
1:09:49
ensure that this was happening. And so building
1:09:51
that team down there is
1:09:53
critical. We have offices in Paraguay,
1:09:55
Brazil, and Argentina, and we have a full processing
1:09:57
facility as well in Brazil. I'm
1:09:59
curious about
1:10:00
the five founders who are
1:10:02
still actively engaged in the business.
1:10:04
You're all distributed. You all live in
1:10:07
different places. Right? Steven and I are both in Sevastopol, but yeah, everyone else
1:10:09
is somewhere in
1:10:11
a different place. And how
1:10:13
how do you guys make that work?
1:10:15
Do you get together regularly, quarterly? Yeah. We
1:10:17
always have. That's been part of the beauty. How
1:10:20
how often? oh, we're
1:10:22
together several times a year, somehow, usually around surf trips or or work gatherings. I mean,
1:10:24
I think from, you know, a lot of it, it
1:10:26
would it would probably be, you know, ten times
1:10:30
a year. Obviously, during COVID, that's changed a
1:10:32
bit. But we all travel
1:10:34
and we meet where we are.
1:10:36
But the other factors that some of us
1:10:39
have always been apart throughout the whole journey just because the nature of being on the road. And so we've gotten really
1:10:41
good at just
1:10:44
communicating and just
1:10:46
because we're so connected to the the mission and vision, you know, even when there's times when we haven't spoken, when we get back
1:10:48
together about something that
1:10:51
we haven't talked about, like
1:10:54
ninety nine percent of the time, we're
1:10:56
completely aligned on it. How many employees do you
1:10:58
have now? I think somewhere
1:10:59
around four fifty, and
1:11:01
that includes the the distributors. Yeah. The the majority of that would be the
1:11:03
distribution business. David, you mentioned earlier that, you
1:11:05
know, can
1:11:06
be a billion dollar business one
1:11:10
day. Mate as a whole from what
1:11:13
I understand is closer to a
1:11:15
three hundred million global business, and
1:11:17
that includes all Mate. around the world
1:11:19
sold. And you guys now are about a
1:11:22
third of that. How big can this
1:11:24
grow? Well, I think
1:11:25
it can can grow to be
1:11:27
any size that a beverage company could grow to be. And it
1:11:29
really comes down more to execution
1:11:31
than anything. And you
1:11:34
know, if anything, I have more faith in that
1:11:36
than I ever had before, especially because
1:11:39
we're we're part of really
1:11:41
driving for this regenerative
1:11:43
movement we want all kinds of businesses that
1:11:45
are stewarding, you know, the planet and taking care of people. We
1:11:48
want those kind of businesses to
1:11:50
to be successful, to do just
1:11:52
that. And
1:11:54
I think for
1:11:54
us, you know, we had a big reset in twenty twenty.
1:11:57
You know, COVID hit us hard, and it was
1:11:59
a moment for
1:11:59
us to reflect and say, you know, what
1:12:02
do we really want? do we sell the company at this point? Mhmm.
1:12:04
Do we wanna bring in other partners? What
1:12:06
do we wanna do? And I think David
1:12:09
and Alex and I were like, we
1:12:10
do feel like we need to bring in the expertise to be able to
1:12:12
take this to the next level because we, you know, we
1:12:15
got to a hundred million without Costco
1:12:17
Walmart Amazon, any of those big retailers that are usually a big part
1:12:19
of it. And I think we're just engaging with them now, you know, as
1:12:21
we hit like one
1:12:23
fifty or so. So
1:12:26
you're not in Costco or Walmart or places I just Costco Mhmm.
1:12:31
-- this year. I'm wondering,
1:12:33
I mean, as you now approach a hundred and fifty million
1:12:35
in revenue and start to get to the bigger stores
1:12:37
like Costco and Walmart, you're obviously likely
1:12:39
to grow more and
1:12:43
more, you're not ruling out selling your company
1:12:45
one day, but it's not something
1:12:47
that you
1:12:48
can imagine anytime soon. Yeah.
1:12:51
And
1:12:51
and two, I think going back to the scale conversation -- Mhmm.
1:12:53
-- Karr know, one of our competitors
1:12:55
is owned by Pepsi, and they're
1:12:57
on the Pepsi trucks, and
1:12:59
they have unlimited distribution. but it's not really working.
1:13:01
And I think it's because it's it's just premature. You know, the market's not
1:13:03
ready. There's not enough customers that know about it. So I I
1:13:05
think for us, we can make the decision that feels
1:13:07
like it's right for
1:13:10
the brand over the long haul. And so
1:13:12
if that means going public, then that's a
1:13:14
path. If it means partnering with a bigger
1:13:16
company, then that's a path as well. BITP
1:13:18
there's nothing on on our agenda currently.
1:13:20
When you
1:13:21
think about the journey, it
1:13:23
took me this is basically a
1:13:25
company that started in nineteen ninety
1:13:27
six ninety seven took a long, long time to reach
1:13:30
ten, fifteen million dollars in revenue, you
1:13:32
know, thirteen,
1:13:35
fourteen years. And now you are where
1:13:37
you Karr, easily the biggest Miara
1:13:39
Bomate in the United States, one
1:13:41
of the biggest in the world. there's
1:13:43
not been an easy path, and I understand that you've enjoyed
1:13:45
pretty much every minute of it. I think
1:13:47
that's amazing. But it doesn't take
1:13:50
away the fact that it was
1:13:52
hard how much of that
1:13:54
do you think has to just do with
1:13:56
the hard work you put in the years
1:13:58
of driving door to door,
1:13:59
the setups of making millions of cups
1:14:02
of Mate. what you did and how much do you think assets Karr
1:14:04
just getting lucky. You know, the natural foods
1:14:06
business and industry kind of coming up
1:14:09
and whole foods expanding and people becoming more aware
1:14:11
of natural foods. What do you what do you think? So I'm
1:14:13
a incredibly
1:14:14
grateful person, and so
1:14:17
I could easily say it's all
1:14:19
luck. I think luck is more of the accelerant, and it's the
1:14:21
work that I think links those
1:14:23
lucky moments. And in
1:14:26
some Casey, the luck saves
1:14:28
your life as well. In one way, it's
1:14:30
lucky that I that I met David Alex and Miguel
1:14:34
and Steven but I I'm humbled by what we've been
1:14:37
able to create and what we have yet
1:14:39
to create. And I know that
1:14:41
luck definitely plays a
1:14:43
big part of it. David? David,
1:14:44
I think you you
1:14:45
make your own luck. Okay? Like, you can't really look back
1:14:47
and say how it
1:14:50
would have been different. but I feel like we made our own luck
1:14:52
by really investing
1:14:55
in connection and
1:14:57
relationships. We tried to do right by people we
1:14:59
worked with. Whether it was the achievement house, you
1:15:02
know, the adults with disabilities at first
1:15:04
packaged our
1:15:06
loose Montay and tea bags or, like, showing up at a store and, like, connecting
1:15:08
with the store buyers of the front ends
1:15:10
and, like, really making someone an incredible Matay
1:15:13
latay. Like, the relationships that Chris and
1:15:16
Steven and No Miguel and Alex and I will have
1:15:18
with each other, like, all of that is very meaningful
1:15:21
and profound. Is there a lot?
1:15:23
Well, sure, we've survived until we
1:15:25
thrive. We're still doing it. We
1:15:27
were like on the bleeding edge
1:15:29
for most of my career. And
1:15:31
now I just say we're on the
1:15:33
right side of history. That's David Carr and
1:15:36
Chris Mann. two of
1:15:38
the five co founders of Boyake, Yirba mate. By the way, that VW Bus, that David and his
1:15:40
brother Steven, drove up and
1:15:42
down the West Coast, way back
1:15:46
when they first started serving Mate,
1:15:48
it actually has a name. It's called
1:15:50
Dani. Stephen painted the side of the
1:15:52
bus with images of the rainforest
1:15:54
and Amatego above the message, honk, if you pack them. Hey,
1:15:56
thanks so much for listening
1:15:58
to the show
1:15:59
this week. If
1:16:02
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episode was produced by
1:16:26
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1:16:28
was edited by Casey Herman with research
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