Jay Newton-Small is the CEO and founder of MemoryWell, a national network of more than 700 writers who tell the life stories of seniors to help improve their care. On this episode of How We Got Here, Jay talks about her father's Alzheimer's diagnosis, the ways caregiving affected her mother's health, and how her perspective on caregiving changed once she became his primary caregiver. She explains the accommodations she made in order to keep her father safe in her home and the moment she realized she could no longer care for him on her own. Jay also discloses both the challenging and humorous moments caring for her dad and how the experience led to the creation of MemoryWell. She explains how storytelling can transform our outcomes-driven healthcare system and help us increase empathy for others. Chris and Jay reflect on practicing forgiveness in caregiving--both to oneself and to those on the receiving end of care.

Tap here for more information on MemoryWell.

This season of How We Got Here is sponsored by Anthem.