Today we're going to have a fascinating conversation with Franchesca Ramsey, who has floated between being a YouTuber and creating for traditional media. She's had viral comedy videos, and successful hair tips videos, but also she's done stand up comedy, been a commentator on The Daily Show and produces a series for MTV. We're going to talk about how viral success led her to legacy media work, how she picked her agent, how to keep from feeling so alone in this business. We'll also talk some about Twitter's problems and whether they're getting better or worse at handling them, and what role we all have to play in trying to make the internet a less toxic place.