The rise of direct to consumer ecommerce has created a myriad of downstream problems for consumers. Getting everything shipped to your house felt amazing at first, but now it feels overwhelming: Stolen packages, missed deliveries, discard boxes

Episode 4 - The Awful CX of Air Travel

Apr 21st, 2019 33m 50s

Berny and Dan dive into the worst aspects of air travel. We all suffer through it, but there has to be a better way. The airline industry is decades behind other industries with their absolutely horrific customer experience. Why have they not

Episode 3 - "The ESports Boom: A new agency model?"

Apr 7th, 2019 35m 9s

Esports has been booming for the last few years, but the industry is still in its infancy. Billions of dollars is going back and forth, and they are new peripheral businesses being start up every week. It is in the gold rush phase now. Berny an

"Authentic Connection in the Post LinkedIn World"

Mar 24th, 2019 35m 17s

Berny wanted to explore how we can connect with other people in a way that is authentic and not transactional. 10 years ago, you could actually connect with cool people on LinkedIn and start chatting. But then came the recruiters and sales peop

Idea of the Week - Episode 1 - "Commuters and the Last Mile"

Mar 17th, 2019 29m 17s

Episode 1 : "Commuters and the Last Mile"About the Idea of the Week PodcastIdea of the Week is the brainchild of two friends who met while working at one of Silicon Alley's hottest startups. Dan Wipert and Bernard Klein are creative entrepr

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