Today we had the pleasure of welcoming James Shanahan, a retired NYPD detective with over 30 years experience. James has been spearheading his philosophy on police work with Crisis Intervention Training. From his time as a housing cop, straight through to hostage negotiation, James employs his 3 E’s: ego deflation, empathy, and ethics, to diffuse and control any situation so that everyone involved comes out unharmed. Check out the rest of his stories on episode 75 of In Fighting Shape.